Recruitment at Flutterwave

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Senior Associate, Enterprise Account Management

Location:  Nigeria
Job type: Full time

Job Description

• We are looking for a Senior Associate, Enterprise Account Management.
• The role involves managing and nurturing key enterprise-level relationships to drive revenue growth and customer satisfaction.
• This role requires a strategic thinker with excellent communication and relationship-building skills, who can understand clients’ needs and align Flutterwave’s products and services accordingly.

What Your Day-to-Day Activities Will Be Like

• Develop and maintain strong relationships with enterprise-level clients, thoroughly understanding their business model, needs and challenges
• Support revenue growth by identifying upsell and cross-sell opportunities within existing accounts.
• Collaborate with internal teams to ensure successful onboarding, implementation, and ongoing support for enterprise clients.
• Act as the primary point of contact for key accounts, addressing their queries, concerns, and escalations promptly and effectively.
• Stay updated on industry trends and competitors’ offerings to provide strategic recommendations to clients.
• Prepare regular reports and presentations for clients, showcasing the value proposition of Flutterwave’s solutions.
• Collaborate with the sales and marketing teams to identify potential enterprise clients and develop tailored pitches and proposals.
• Work closely with product development teams to provide client feedback and contribute to the enhancement of Flutterwave’s products and services.
• Ensure high levels of customer satisfaction and retention by providing exceptional service and support.

Required Competency and Skillset to be a Waver

• Bachelor’s Degree in Business or relevant field required.
• 4-6 years of proven experience in enterprise account management, preferably in the financial technology industry
• Strong understanding of payment solutions, financial services, and e-commerce platforms.
• Exceptional communication, negotiation, and presentation skills
• Ability to build and maintain strong relationships with key stakeholders
• Analytical mindset with the ability to understand complex business requirements and propose suitable solutions
• Result-oriented, self-motivated, and able to work effectively in a fast-paced environment
• Strong organizational skills and attention to detail

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Android Engineer

Location: Nigeria
Employment Type: Full-time

About the job

• As an Android Engineer, you will be responsible for developing applications for devices and SDKs for Android apps powered by the Android operating system.
• You will actively contribute to developing Android-based Software and their integration with back-end services.
• You will also convert UX and UI designs to products.

Responsibilities

• Design and development of professional business applications for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features in a dynamic work environment.
• Work with external data sources/APIs, and unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on fixing bugs and improving application responsiveness, quality and performance.
• Continuously discover, evaluate, and implement new technologies to improve development efficiency.
• Translate designs and wireframes into high-quality code
• Design, build, and maintain high-performance, reusable, and reliable Kotlin/Java code.
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organisation, and automation.

Competence And Skills Required

• 5-8 years of experience as an Android Engineer.
• Strong knowledge of Android development, different versions of Android, and how to deal with different screen sizes.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Strong knowledge of Android UI design principles, patterns, and best practices.
• Experience with offline storage, threading, and performance tuning.
• Ability to design applications around natural user interfaces, such as “touch”.
• Familiarity with additional sensors, such as gyroscopes and accelerometers.
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with cloud message APIs and push notifications.
• A knack for benchmarking and optimisation.
• Proficient understanding of code versioning tools, such as Git.
• Familiarity with continuous integration.
• Competence in building apps with React Native.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate, Switching Operations

Location: Nigeria
Employment Type: Full Time
Department: Global Operation

The Role

• As an Associate, Switching Operations your primary responsibility is to ensure that all Payout transactions through our different products get to their destination through the best available route, selecting from the variety of providers available.
• Simply put, when our customers initiate payments, we ensure the transaction gets to the provider and update the provider response on our system.
• Also ensure our systems are up, to always serve this

Responsibilities Include But Are Not Limited To

• Oversee and support payout and funds transfer processing operations, ensuring timely and accurate execution
• Monitor transactions and ensure all rails are functioning optimally.
• Lead efforts to monitor transactions for signs of fraudulent activity, promptly escalating potential issues to the fraud team for investigation and resolution.
• Collaborate with cross functional teams to resolve customer related issues and address escalations in line with relevant service level agreements (SLAs)
• Work closely with the Customer Experience (CX) and Technical Account Management (TAM) teams to investigate and resolve complaints related to payout through assigned resolution channels.
• Lead process improvement initiatives, including the creation of new processes, tracking progress, and updating stakeholders on enhancements.
• Oversee transaction reconciliation processes, ensuring accuracy and completeness.
• Proactively identify strategic methods to improve processes and enhance operational efficiency.
• Work with all sub-teams to identify various touchpoints and design processes to optimize same
• Continuous evaluation of current processes vis-à-vis best industry practices

Required Competency and Skillset To Be a Waver

• Bachelor’s Degree in any field.
• Minimum 3 year Post graduate experience
• Deep understanding of NIP/ other EFT reconciliations (this is very key)
• Understanding of the payment industry.
• Open-Mindedness and Result Oriented
• Ability to work with Microsoft suite.
• Ability to work in a cross-functional team.
• Excellent interpersonal, presentation skills and communication skills.
• Strong analytical and problem-solving skills
• Ability to identify errors.
• Ability to manage multiple priorities and meet set deadlines.
• Work goal-oriented based on minimum supervision
• High sense of responsibility, accountability, integrity, and ethical standards

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: AVP of Global Expansion & Payment Partnership – West Africa

Location: Nigeria (Hybrid)
Employment type: Full-time
Department: Global Expansion & Payment Partnerships

The Role

• As the AVP of Global Expansion & Payment Partnership, you will oversee the business operations of the region and ensure all activities are concluded in the designated market in line with best practices and regulatory standards
•  you will also be responsible for the development, approval and execution of market entry strategies in new territories outside of Flutterwave’s current direct acquiring operating markets and the establishment of local companies as required.

Responsibilities

• Develop Flutterwave’s strategic expansion roadmap within assigned region
• Lead regional strategic alignment and consolidates regional inputs to provide an optimized global view of acquiring global expansion strategy.
• Lead set up of new countries & licenses with appropriate competent regulatory authorities.
• Ensure rigorous P&L pro forma development with Finance and Scheme Management teams
• Lead and contribute to development of company objectives and principles to achieve goals in creative and effective ways.
• Collaborate with Flutterwave PMO and schemes team to ensure market requirements from scheme, local regulator and the business are matched with internal product, onboarding, risk and fraud capabilities as part of business case development.
• Identify new collaboration methods and bottlenecks to ensure efficient and timely delivery of acquiring capabilities.
• Be accountable for local regulatory submissions or licenses working with key stakeholders in legal, finance , compliance, UW and AML.
• Lead due diligence and incorporation of local company set up.
• Collaborate with Global Operations to ensure settlement and currencies capabilities to support direct and third-party acquiring operations.
• Manage and lead the Country Operations and Partnerships Managers who will develop country specific expansion strategies in setting up local entities and all required documentation
• Identify and maintain key partnerships in the selected markets
• Ensure effective management of relationships with key partners, customers, and accounts.

Qualifications

• Bachelor’s Degree in Business Finance, Economics, or a related field. MBA or relevant advanced degree is a plus.
• Minimum of 12+ years in payments either at a Financial Institution or Fintech Gravitas and strong presentation skills
• Strong C-level executive relationships with customers and industry thought leaders
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
• Experience in Market Entry and expansion Strategy
• Experience with Visa/Mastercard/American Express/JCB-Japan Credit Bureau/CUP-China Union Pay/UPI-Unified Payments Interface acquiring implementations or 3rd Party Acquiring partnerships commercials and implementation desired.
• Experience or strong understanding of Regulatory frameworks and application process for Payment licenses.
• Expertise in payments, financial services and / or local payment method
• Excellent project management skills (Project management certification is plus)
• Fluent in English
• Authorization to work in Nigeria without sponsorship

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Data Engineer

Location: Nigeria (Hybrid)
Employment Type: Full Time

Job Summary

• Are you an avid learner, constantly looking to improve and innovate?
• We are seeking a highly skilled and experienced Senior Data Engineer to partner with in driving our data strategy.
• You’ll play a key role in driving our journey towards becoming a fully data-driven organization and embedding a data first culture across the business

Principal Duties and Responsibilities

• Design and build high-performance, secure, and scalable data pipelines to support data science projects following software engineering best practices.
• Curate, wrangle, prepare data, and feature engineering to be used in machine learning models
• Design and develop the data and analytics platform selecting the right technologies for each problem at hand (big-data stack, SQL, no-SQL, etc.)
• Build a modular pipeline to construct features and modeling tables.
• Build a sense of trust and rapport that creates a comfortable & effective workplace and experience in working as part of an agile squad
• Work with Data Analytics and Science team to understand the business needs and build impactful analytics solutions.
• Coordinate and collaborate with the Data Analytics team & other engineering teams to align on our roadmap

Competency and Skill Requirements

• 5+ years’ experience in a data role (Senior Data Engineer, Senior Data Analyst, Analytics Engineer, etc.)
• 2+ years of hands-on experience building data pipelines in production and the ability to work across structured, semi-structured, and unstructured data.
• Hands-on experience implementing ETL (or ELT) best practices at scale . 2+ years of experience in ML pipeline for streaming/batch workflow.
• Hands-on knowledge and experience in working with the modern data stack (Snowflake, BigQuery, Redshift, dbt)
• Hands-on knowledge and experience with orchestration tools (Airflow, Prefect, or Dagster)
• Professional experience using Python for data processing, SQL, Git (as source code versioning and CI/CD), and Apache Kafka.
• Natural ability to manage multiple initiatives and clients
• Authorization to work in the country without sponsorship
• Applicants based in Nigeria, Kenya, Ghana & Egypt are welcome to apply

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online