Vacancies at The People Practice

The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. We help people access employment opportunities by exposing them to relevant knowledge and practical skills.

We are recruiting to fill the following positions below:

Job Title: Grant Manager

Location: Nigeria 
Employment Type: Contract

Job Description

• Our client, a Pan-African organization investing in the inclusion of Women, is looking to hire a Grant Manager who is responsible for managing grants and ensuring strict adherence to donor requirements.
• This role requires a highly organized and detail-oriented individual who can effectively manage grant processes, from identification, tracking, and application to grant compliance and evaluation.
• The Grant Manager must have a solid understanding of the organization’s vision and goals, and play a pivotal role in resource mobilization for programming and institutional growth, while the organization operates in full compliance with donor guidelines.

Responsibilities
Strategy and Operations:

• In collaboration with executive management and the Finance Lead, develop a resource mobilization strategy for the organization with clear and measurable goals and projections.
• Develop clear SOPs for grant management at the organization to drive effective collaboration and productivity.
• Develop a comprehensive grants database and automate tracking for improved insight and timely actions.
• Initiate and lead periodic internal strategy and briefings related to donor/grant updates, ensure access to centralized information where relevant and oversee all official internal and external documentation for the grant unit.
• Conducting research on best practices in grant writing, partnership development, and nonprofit funding strategies.
• Stay up to date with trends and developments in the grants and partnerships landscape.

Grant/ Partnership Development:

• Identify potential funding opportunities through thorough research and stay updated on grant opportunities from various sources.
• Develop grant proposals and high-quality applications, collaborating with relevant departments to ensure alignment with organizational goals and objectives. Coordinating and scheduling meetings with potential partners, both internally and externally.
• Assisting in the development and maintenance of briefs, brochures, case studies, and impact reports.
• Supporting effective communication and follow-up with potential partners.

Grant Management:

• Monitor the progress of ongoing grants, ensuring deliverables are met, and timelines are adhered to.
• Oversee timely and accurate reports for donors and stakeholders, detailing grant activities, outcomes, and financial status by coordinating various internal stakeholders such as program, finance, communications, visibility, monitoring, and evaluation.
• Partner with the finance team to ensure proper financial planning and resource optimization during the project implementation life cycle.
• Ensure active and optimal donor engagement during the programme implementation lifecycle

Compliance and Reporting:

• Stay informed about grant regulations, legal requirements, and compliance standards relevant to the organization’s funding sources.
• Ensure the organization’s programs and activities adhere to grant-specific regulations and statutory requirements.
• Establish and maintain an organized system for tracking grant-related documents, contracts, and financial records.
• Conduct internal audits to ensure compliance with grant conditions, identifying and addressing potential areas of concern.
• Collaborate with auditors and regulatory agencies during grant audits and evaluations.
• Provide training and guidance to staff members on grant compliance and reporting procedures.

Project Coordination:

• Assisting in the coordination of grant-related projects and initiatives.
• Collaborating with team members to ensure smooth implementation and execution of grant-funded programs.
• Supporting the tracking of project milestones, deliverables, and timelines.
• Assisting in the monitoring and evaluation of grant-funded projects to assess their impact and success.
• Contributing to the improvement of internal processes and tools related to grants and partnerships.

Learning and Continuous Development:

• Actively seeking opportunities for learning and professional growth in grants and partnerships.
• Participating in training sessions, workshops, and team discussions related to nonprofit funding strategies.
• Evaluate grant management processes and propose improvements to enhance efficiency and effectiveness.
• Keep abreast of best practices and industry trends related to grants management and compliance.
• Seeking feedback and guidance from mentors and team members to enhance skills and knowledge.

Qualifications

• Bachelor’s degree in a relevant field such as non-profit management, business administration, communications, finance, business development, or a related discipline.
• A minimum of 4-5 years of practical experience is an added advantage and a relevant portfolio demonstrating skills should be provided.
• Experience working in Non-profit/development organization/CSR units preferably

Skills:

• Strong written and verbal communication skills, with the ability to articulate ideas clearly and persuasively.
• Excellent research skills to gather relevant information and data for grant proposals and partnership development.
• Detail-oriented with exceptional organizational skills and the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with project management tools.
• Demonstrated ability to work both independently and collaboratively in a team environment.
• Passion for social impact and an interest in the nonprofit sector.
• Previous experience in grant writing, fundraising, or nonprofit organizations is desirable but not required.
• Strong interpersonal skills and the ability to build relationships with potential partners.
• A proactive and self-motivated attitude with a willingness to learn and take initiative.
• Knowledge of grant funding sources and databases is advantageous.
• Understanding of partnership development and collaboration strategies is a plus.

Application Closing Date
18th September, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Human Resources Manager

Location: Nigeria 
Employment Type: Full-time

Job Description

• The Human Resources Manager who will play a key role in shaping the employee experience and ensuring the efficient and effective management of all HR functions.
• The ideal candidate will oversee recruitment, employee relations, performance management, compliance, and organizational development to support the company.

Responsibilities

• Develop and implement comprehensive talent acquisition strategies to attract top culinary and business talent
• Manage the entire recruitment process, including screening resumes, conducting interviews, and making hiring recommendations
• Onboard new hires and ensure a smooth transition into the company culture
• Oversee performance management processes, including goal setting, performance reviews, and employee development
• Manage employee relations, including conflict resolution and disciplinary actions
• Develop and maintain employee handbooks and policies
• Partner with leadership to foster a positive and productive work environment
• Support the company’s growth initiatives through strategic HR planning

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field
• Minimum of 3-4years of experience in Human Resources, ideally within the culinary industry
• Proven track record of success in recruitment, onboarding, performance management, and employee relations
• Strong understanding of employment law and best practices in HR

Skills:

• Excellent communication, interpersonal, and organizational skills
• Ability to thrive in a fast-paced, dynamic environment
• Passion for the culinary industry and a desire to work with talented individuals.

Application Closing Date
20th September, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Programme Lead

Location: Nigeria 
Employment Type: Contract

Job Summary

• Our client is looking to hire a Programme Lead who will be responsible for delivering technical management, a progressive evidence-led policy influencing agenda, external relations, and engagement strategy for the referenced component.
• The selected candidate is a strategist with hands-on experience, who must possess high experience in development programme management, policy advisory, team leadership, donor relations, impact evaluation, technical writing, and can work with little or no supervision.

Responsibilities
The selected candidate will be responsible for but not limited to carrying out the following functions:
High-level Programme Management:

• Leads the Women Public-life Participation Component of the organization’s work, providing strategic leadership through technical hands-on support, structure and coordination.
• Lead and partner with programme managers and assistants under the women political participation component, ensuring clear direction and programmatic focus, as well as actively collaborating and partnership with various business units.
• Drive the ideation, planning, implementation, and evaluation of programmes, ensuring alignment and compliance for all donor funded programme
• Ensure high-level programme management through clear SOPs, high quality concept note and work-plan development, early planning and timely execution of projects, meaningful internal and external collaborations to drive high-level coordination and implementation.
• Drive WPP focused work around legislative and citizen engagement ensuring clear programming in line with national and wider external priorities.
• Contribute to the overall growth of the organization’s programming, building linkages and driving collaborations with the Women Economic Empowerment, and Women Peace and Security Components.
• Implement monitoring and evaluation mechanisms, in collaboration with other team members, to assess the impact of programmes and identify areas for improvement.

Building Strategic Partnerships and Collaboration:

• In consultation with the CEO, drive the development of a women political participation stakeholder strategy for resource mobilization and detailed stakeholder map in alignment with the organization’s vision, mission and thematic areas.
• Maintain good working relationships with donors, counterparts and other critical stakeholders, ensuring a strong resource pipeline.
• In partnership with the Grant Manager, identify and track relevant funding opportunities through advanced intelligence gathering, strengthened partner relationships, and advisory management on fundraising strategies.
• In collaboration with the CEO’s office, and communications team, Identify credible engagement platforms for the organization, locally, regionally and globally
• Represent the organization in designated fora to promote, advocate and speak for the organization.

Policy Analysis & Advocacy:

• Possess high-level policy expertise to drive and collaborate with respective technical teams and in close alignment with the CEO, actively supporting the women political participation agenda of the organization Policy & Research Center (EPDC), ensuring the visibility and technical delivery of the organization’s Research and Policy Innovation workstream.
• Conduct extensive research on key policy issues around gender, politics, elections, governance, democracy, equity etc, draft policy documents, opinion pieces, support or lead the delivery of technical reports.
• Build strategic partnerships and collaboration with key stakeholders across state & national assemblies, key government agencies, institutions, policy networks, working groups and other relevant players in a bid to strengthen the organization policy advocacy & influencing work.
• Stay abreast of key policy & non-policy issues, discussions, and trends across the organization’s focus areas, locally, regionally and globally.
• Support/lead the facilitation of policy dialogues/ engagements between multi-stakeholders and analysing relevant policy & legal document.

Learning and Continuous Development:

• Participate in training sessions, workshops, and team discussions related to programme and grant application strategies.
• Keep abreast of best practices and industry trends related to programme administration and compliance.
• Seek feedback and guidance from Line Manager and team members to enhance skills and knowledge.

Qualifications

• Minimum of a Master’s Degree in a relevant field such as International Development, Political Science, Public Policy or a related discipline.
• Minimum of 7-8 years practical experience in programme management with the last three actively leading a project team within the Civic space.
• Certification of relevant training in Programme Management for Development
• Experience with donor management software and CRM tools preferred
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with project management tools.

Must have skills

• Strong written and verbal communication skills, with the ability to articulate ideas clearly and persuasively.
• Detail-oriented with exceptional organizational skills and the ability to manage multiple tasks and deadlines.
• Demonstrated ability to work both independently and collaboratively in a team environment.
• Passion for social impact and an interest in the nonprofit sector.
• Ablility to coordinate and manage multiple projects simultaneously, ensuring timely delivery and alignment with objectives.
• Strong interpersonal skills and the ability to build relationships with potential partners.
• A proactive and self-motivated attitude with a willingness to learn and take initiative.
• Understanding of partnership development and ability to adapt to changing priorities.
• Ability to analyze complex policy documents and data to provide actionable insights.

Application Closing Date
19th September, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Operations Manager

Location: Nigeria 
Employment Type: Full-time

Job Description

• Our client is looking to hire a Business Operations Manager who will ensure the smooth running of the company on a day-to-day basis.
• This role requires you to oversee the operations of all departments and employees in the company and ensure that every employee performs in line with the company’s expectations, ensure customers’ orders are taken and deadlines for collection are met, solve customers’ complaints, mediate on staff issues, and ensure the company operates at maximum efficiency.

Responsibilities
Administration:

• Manage and oversee the daily operations of the company.
• Coordinate daily activities and facilitate communication between employees.
• Manage and oversee the activities of the customer service officials, decorators, bakers, drivers, and other support staff.
• Handle external and internal communication of the company.
• Manage calendar, prepare for key events, and ensure events run smoothly.
• Attend business meetings, events, and functions on behalf of the MD.
• Promote and market the company’s products.
• Recommend strategies and advise the MD on issues that pertain to the development of the company.
• Coordinate all repairs.
• Delegate tasks to other employees.
• Performs other duties as assigned by the MD.

Customer Service:

• Ensure customer satisfaction at all times.
• Oversee customer’s orders from the point of order to the point of delivery or collection.
• Manage calls, resolve client complaints and other external issues directed from the customer service personnel.
• Follow-up on customers to get feedback post service delivery.

Production:

• Ensure the quality of the company’s products- cakes, pastries, and desserts are met.
• Ensure orders are delivered within the timeline. No late deliveries.
• Coordinate staff to ensure orders are as specified. No wrong orders.
• Ensure proper replenishment of stock. No item should be out of stock.
• Monitor inventory and ensure zero waste.

Qualifications

• Bachelor’s degree in business administration, or any related field, MBA is preferred.
• Minimum of 3-5 years in business operation within the culinary industry.
• In-depth understanding of the culinarysector.

Must have skills:

• Excellent organizational and multitasking abilities.
• A proactive and problem-solving mindset.
• Communication and interpersonal skills.
• Budget, time and staff management.

Application Closing Date
16th September, 2024

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Personal Assistant to the CEO

Location: Nigeria 
Employment Type: Contract

Job Description

• Our client, a Non-Profit Organization, is looking to hire a Personal Assistant to the CEO who will support the CEO’s office with various administrative tasks, gaining hands-on experience in executive-level operations.
• This role offers an excellent opportunity to learn about corporate administration, project management, and executive support functions.
• The selected candidate must be tech-savvy with a knack for productivity tools, be curious and driven, and highly organized.

Responsibilities
The selected candidate will be responsible for but not limited to carrying out the following functions:
Administrative Support:

• Facilitate the scheduling and coordination of meetings, appointments, and travel arrangements for the CEO.
• Prepare, organize meeting agendas, materials, and notes, and effectively manage the CEO’s calendar.
• Manage and organize digital files, documents, and correspondence.
• Maintain a high level of discretion and professionalism in all interactions, both internal and external.
• Coordinate with other departments to ensure smooth operations of the CEO’s office.

Project Management / Research Support:

• Support the CEO’s team in the planning and execution of special projects.
• Track project progress and provide regular updates to the CEO.
• Assist in the preparation of reports, presentations, and other project-related documents.
• Conduct research on various topics as assigned by the CEO and prepare reports based on research findings.
• Compile and analyze data to support decision-making processes.

Learning and Continuous Development:

• Keep abreast of best practices and industry trends related to high-level corporate operations.
• Seek feedback and guidance from Line Manager and team members to enhance skills and knowledge.

Qualifications

• Bachelor’s degree in a relevant field such as Business Administration, Social sciences, or a relevant discipline.
• Minimum of 1-2 years of experience in Office Administration or Executive Support preferred.

Skills:

• Strong written and verbal communication skills, with the ability to articulate ideas clearly and persuasively.
• Detail-oriented with exceptional organizational skills and the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with project management tools.
• Demonstrated ability to work both independently and collaboratively in a team environment.
• Passion for social impact and an interest in the nonprofit sector.
• Strong interpersonal skills and the ability to build relationships with potential partners.
• A proactive and self-motivated attitude with a willingness to learn and take initiative.
• High level of integrity and ability to maintain confidentiality.
• Strong work ethic and commitment to excellence.

Application Closing Date
26th August, 2024

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Service Officer

Location: Nigeria 
Employment Type: Full-time

Job Description

• Our client is looking to hire a Customer Service Officer who will act as the point of contact to customers and provide information by responding to customers’ queries and requests.
• The ideal candidate will ensure customer’s orders are taken appropriately, confirmed, and communicated to the appropriate department using the company’s approved process. S/he will also ensure customer satisfaction and provide support to customers.

Responsibilities

• Take all customer orders and confirm payments.
• Assist customers in making decisions by providing adequate knowledge about cakes and pastries.
• Handle cash and other tenders of payment.
• Prepare daily transaction and sales activities reports and maintain expense accounts.
• Obtain and communicate customer feedback on cakes and pastries.
• Inform customers of ongoing promotions and available discounts.
• Prepare invoices when orders are confirmed using QuickBooks and other softwares/apps.
• Respond promptly to customer requests via emails, phone calls, and text messages.
• Build sustainable relationships with customers by providing excellent customer support.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Ensure customers complaints are handled properly and are escalated to the Head Customer Service Unit when necessary.
• Keep records of customer interactions and details of actions taken.
• Respond to emails sent by customers, provide status updates upon request and settle complaints.
• Ensure customers’ orders are processed and delivered on time.
• Ensure orders are taken correctly and directed to appropriate staff

Qualifications

• Bachelor’s degree in Marketing or related field
• At least 2-3 years of proven experience in sales/customer service, preferably in the culinary or hospitality industry.
• Proficiency in using customer service software.

Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to handle high-pressure situations with professionalism and patience.

Application Closing Date
18th September, 2024.

How to Apply
Interrested and qualified candidates should:
Click here to apply online