Recruitment at Workforce Group

Workforce Group is a top business and HR consulting firm in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry and technology services and solutions. Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria.

We are recruiting to fill the position below:

Job Title: Export Business Manager

Location: Nigeria 
Employment Type: Full-time

Job Summary

• Workforce Group is seeking to hire a result-oriented and experienced Export Business Manager who will play a pivotal role in shaping and driving an export business, be responsible for the overall business development and operation of the export transactions throughout the entire supply chain, ensuring seamless coordination between teams in Nigeria and overseas on exportactivities.

Responsibilities
International Business Development and Trade Operations:

• Coordinate with offices in China and Europe to develop the export market for Nigerian products.
• Oversee and manage all aspects of export operations, ensuring compliance with relevant laws and regulations.
• Develop and implement effective strategies to optimize export supply chains and operational processes.

Market Analysis, Strategy and Vendor Management:

• Conduct market research to identify potential supply sources and assess trade opportunities.
• Establish and maintain strong relationships with Nigeria local partners to ensure a smooth supply chain.
• Explore and identify supply sources from neighboring African countries.

Risk Management:

• Identify and mitigate potential risks associated with international trade activities, including transportation, shipment and payment.
• Implement strategies to minimize the impact of geopolitical, economic, and regulatory changes.

Documentation and Record Keeping:

• Maintain accurate records of all international trade transactions.
• Ensure compliance with documentation requirements and facilitate audits when necessary.

Performance Management:

• Set KPIs of subordinates following SMART.
• Maintain good communication with team members, transfer information and feedback to the Mgt.

Team Fostering:

• Lead and mentor a dedicated team, fostering a culture of excellence and continuous improvement, and provide necessary guidance and support to maintain team harmony and stability.

Requirements

• Minimum bachelor’s degree in international business, Supply Chain Management, or a related field.
• Proven 10+ years of experience in international trade, export/import management, logistics, and commodity trading in agricultural or mining/mineral products.
• Strong knowledge of international trade regulations, customs procedures, and documentation.
• Excellent negotiation and communication skills.
• Strategic mindset with the ability to drive business growth.
• Very strong leadership and team management skills.
• Be able to travel in Nigeria or to other African countries.
• Proficient in using trade management software and Microsoft Office suite.
• Attention to detail and ability to work in a fast-paced environment.

Salary
N1,000,000 per month. (gross)

Application Closing Date
20th August, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Process & Control Improvement Specialist

Location: Nigeria 
Employment Type: Contract
Duration: 6 months

Responsibilities
Process & Control Management:

• Support the P&CI Manager to ensure business processes and controls are appropriately designed, constructed, implemented, and maintained.
• Jointly drive with Local Management the design and documentation of business processes and controls, applying the global process design and management methodology.
• Ensure that controls are fully embedded in the design of processes, including Key Performance Indicators (KPI) defined by the Business. Identify and report any process activities that deviate from the standard or approved procedure.

Control Monitoring:

• Provide direct support to the P&CI Manager to monitor and test control effectiveness and drive the implementation of remediating actions.
• Develops key control framework and execute a review of internal controls over financial reporting.

Fraud and Risk management:

• Provide direct support to the P&CI Manager to lead the process of Risk Identification, Assessment and Response and monitor existing and emerging risks.
• Conduct Risk Assessment workshops with the Business, ensures relevant risk templates and documentation are used and drives the creation of risk responses.
• Support the business in developing action plans to mitigate, accept or transfer risk and monitors progress on an ongoing basis.
• Perform fraud and/or non-fraud investigations when requested by Local Management, Global Legal Affairs or Global Audit.

Compliance Management:

• Ensure that processes and controls are designed, implemented, and operating in line with the relevant policies, procedures, and HEINEKEN Rules.
• Stay informed about policy changes and assesses the impact on existing control frameworks.
• Provide advice, support, and challenge during the implementation of policies (global & local). Review new/updated policies & procedures.

Assurance Activities:

• Work with the P&CI Manager to support Global and External Audit to efficiently plan and execute audits and to drive closure of audit findings.
• Participates in business process oriented internal control reviews, compliance audits and activities that deliver the P&CI plan to provide the business with comfort in the internal control environment.

Continuous Process Improvement:

• Provide direct support to the P&CI Manager to embed a process improvement culture, drive process and control improvement and realize benefits.
• Challenge existing processes to identify improvement opportunities using benchmarks and external best practices.

Minimum Requirements
Must have:

• Experience from any of the Big 4 Audit Firms (Deloitte, Ernst & Young, PricewaterhouseCoopers and KPMG)
• Working knowledge and understanding in two or more of the following areas: risk management, internal control, process management, fraud management & compliance.
• Experience in internal control, internal/ external audit or process management and improvement.
• Experience in assessing process and information flows, performing cost/benefit analyses, tracking results, developing recommendations, and implementing changes that benefit business performance.
• Strong quantitative, statistical and computer skills, with emphasis on the ability to perform data analytics, analysis with spreadsheet and/or database applications.
• Good handling of Microsoft Office tools.
• Languages: Fluent English, needed for interaction (reading, written and spoken)

Education:

• Minimum of Five (5) credit grades in WASC/GCE/SSCE including Mathematics, English and 3 other relevant subjects obtained in one sitting.
• Master’s/Bachelor’s Degree in Economics, Accounting / Finance, or Business Administration, Finance, Accounting, Internal audit background Professional certifications including ACA/ACCA/CIMA/RA/RE/CPA/CFE or – CIA/RO
• NYSC Discharge or Exemption Certificate.

Experience:

• Minimum 4 to 8 years of experience within internal/external audit of international companies, including experience of operational audit, risk management.
• Leadership capabilities and ability to communicate effectively, including excellent report writing skills.
• Ability to travel locally and internationally.

Salary
N400,000 Monthly.

Application Closing Date
31st July, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Warehouse Manager

Location: Nigeria 
Department/Unit: Warehouse
Reports to: COO
Direct Reports: Warehouse Officer, Warehouse Assistant
Internal Relationships: Admin and Logistics, Site Supervisors, After Sales & Technical, Finance, Regional Operations Managers, Business Development Team, HSE Manager.

Summary

• Responsible for overseeing and ensuring safe and efficient operation of the warehouse and inventory management.

Job Responsibilities
Key Result Areas:

• Develop, lead and execute warehousing strategies for the company to reduce expenses and improve effectiveness.
• Create and implement warehouse policies and procedures to increase efficiency and reduce costs
• Monitor inventory levels and implement inventory control measures to optimize stock levels and minimize stock-outs
• Analyse data to optimize warehouse operations.
• Monitor and analyze warehouse performance metrics and provide reports to Management
• Conduct regular inventory audits to ensure accuracy and identify discrepancies
• Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with an automated system utilizing help of the warehouse team
• Manage purchase orders and coordinate receipt of goods and services

Education and Experience
Education:

• BSc or HND in Social Sciences or in a related field Demonstrable experience of running a warehouse, preferably in the automotive industry with 2-5 years’ experience and managerial capacity in inventory management and control role Member of the Chartered Institute of Procurement and Supply or Chartered Institute of Logistics and Transport will be an added advantage.

Experience:

• Knowledge of warehouse management software and systems Knowledge and understanding of lean techniques may be advantageous Knowledge and understanding of warehouse and inventory management & control principles.

Skills & Knowledge Requirements:

• Proven management skills with the ability to optimise team performance and development
• Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business
• Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets
• Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems
• Analytical and numerical
• Strong decision-making skills
• Excellent attention to detail skills
• Key Performance Indicators
• Warehousing Reporting (Out-of-stock OOS, Average Inventory Days, Loss Report)
• 0.001% Loss Threshold of stock (Stock count exercise rating by Finance)
• Policy Development and Execution in first year
• E2E Fulfilment Efficiency on all WH activities (Lead time: 72 hours)
• Telematics digitalization of inventory project before EOY 2024.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Operations

Location: Nigeria
Employment Type: Full-Time

Job Summary

• The ideal candidate has overall responsibility for Manufacturing, Engineering, Raw Materials, and product development.
• The position will lead integration of lean manufacturing design and development for the business.
• The key accountability of this position is to drive customer satisfaction via effective and efficient service delivery from order to delivery while maintaining a reasonable cost structure to achieve agreed corporate EBITDA.

Job Responsibilities

• Responsible for the chain of activities from order to delivery.
• Act as operations thought leader – evolving products and managing complexity through configuring and well thought out product development.
• Oversee manufacturing operations and determine the needs and capabilities of each department.
• Evaluate existing systems and think through product development and manufacturing processes to recommend improvement.
• Steward the production system and the planning process and drive and support Operations.
• Manage the manufacturing activity in an efficient, profitable, and sustainable operation.
• Conduct the company’s operations activity in accordance with its short or long-term strategic planning needs
• Analyzes current and future trends and needs and accurately assesses functional responsibilities, competitive strengths, and vulnerabilities.
• Report on a regular basis to the Managing Director with whom he will collaborate in finding the best solutions and strategies for the company’s future.
• Conduct daily Gemba walk, willing to pour through data and dig into problem solving solutions.
• Manage employee performance by establishing clear goals and expectations, tracking progress against the goals, ensuring timely feedback, and addressing performance problems and issues promptly.
• Provide Leadership and Coaching support for the operations team.

Educational & Professional Requirements

• A Bachelor’s Degree in Engineering., an MBA will be an added advantage.
• Minimum of 10 years leadership experience in manufacturing operations from world class multinational organization.
•  Proven experience in Lean Manufacturing, Total Quality Management
• Must have leadership experience in Manufacturing Operations, Product Development and Lean Systems Leadership

Competencies & Skills:

• Excellent people management skills
• Stakeholder relationship management
• Strategy and innovation
• Leadership skills
• Corporate reporting
• Financial management
• Proven track record of championing new product designs that can be manufactured efficiently.
• Excellent management skills and good knowledge of the manufacturing business.
• Good Communication and Interpersonal Skills
• Automation of the operations workflow (ERP).
• Problem-solving skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Supply Chain Specialist

Location: Nigeria 
Employment Type: Full-Time

Job Summary

• The ideal candidate will be responsible for managing and optimizing the end-to-end supply chain operations to ensure efficient, cost-effective, and timely delivery of products, coordinate with suppliers, manage inventory, and analyze supply chain performance to drive continuous improvement.

Key Responsibilities

• Procures materials, equipment, and spare parts for the company and shipment of same. This includes identifying and ordering the proper quantity, negotiating pricing and shipment terms with suppliers, vendors, or freight forwarders and overseeing the timely delivery of materials needed to fulfill production needs.
• Maintain adequate order planning, scheduling and receipt of shipments of raw materials, office and production consumables & spare parts. Will be required to physically receive and organize collection of shipments.
• Must assess current orders and forecast future demand to ensure the provision of adequate supplies. When something significant changes in the supply chain and demand, he/she is responsible for responding to these changes in demand and solving any supply chain problems that arise. Must communicate regularly with internal customers to avoid unforeseen changes or surprises in orders. Monitors forecasts to identify changes in trends and determine their effect on supply chain activities.
• Must input and process all orders. Of particular importance is the completion and submission of all necessary documentation from both suppliers and internal customers. They also oversee the initiation of the supplier payment processing and paperwork.
• Monitor supplier performance to assess the ability to meet quality and delivery requirements
• Appraise vendor manufacturing/production ability through on-site visits, assessment and measurements.
• Meet with suppliers to discuss performance metrics and to provide performance feedback
• Collaborate with production, maintenance, and quality assurance departments, to identify or qualify new suppliers.
• Implement procedures or systems to evaluate or select suppliers and analyze information about supplier performance.
• Generally, control spending and build a culture of long-term saving on purchasing costs.

Educational & Professional Requirements

• A bachelor’s degree in business administration or related field.
• Minimum of 5years experience in supply chain and logistics

Competencies & Skills:

• Customer-oriented with strong interpersonal skills
• Written and verbal communication skills.
• Strong organizational skill
• Persuasive and good at negotiating
• Detail-oriented and effective time management
• Ability to work in a fast-paced environment with minimal supervision.
• Proficiency in Microsoft Office applications, with a special focus on MS Excel.
• Self-starter and multi-tasking.
• Ability to work in an environment with tight timelines and cost consciousness.
• Solution-oriented with analytical and problem-solving skills to constantly improve efficiency.
• Aptitude in working with numbers along with experience in data collection and analyses.
• Ability to manage overlapping projects.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Bank Operations

Location: Nigeria 
Employment Type: Full-time

Purpose of the Job 

• The Head of Bank Operations is responsible for customer relationship. The role is responsible to define customer relationship strategy, design processes, facilitate support for internal and external fintech customer, Agents & Merchants and ensure adherence to SLAs, define tools needed for Back-office staff to achieve the objectives.

Key Deliverables
The Head of Bank Operations is accountable to achieve the following objectives

• Manage back-office resources
• Define customer relationship strategy
• Ensure effective implementation of the functional strategy
• Execute complaints and efficient onboarding operations
• Monitor SLAs, process adherence and take necessary corrective actions
• Control execution of shared services contract for call center and social media team
• Deploy first level of control via fraud desk

Strategy Implementation:

• Define and organize the execution of the strategy for customer relationship excellence
• Contribute to strategy definition of the organization
• Align tool and processes with the changing dynamics of the internal and external ecosystem
• Implement best practice for fraud desk and align with internal control and audit

Staff Leadership and Management:
Governance:

• Strategic meetings
• Escalations
• Define and execute projects to achieve objectives of function
• Performance

Reporting:
Operational Delivery:

• Strategy & Analytics, Budgeting, data and Reporting
• Training and Agents, customer, Merchants Support Operations
• Call center operations
• Fraud, Quality and Processes
• Back-office operations

Managerial/ Supervisory Responsibilities:

• Accountable for morale, performance and development of the function’s human capital
• Cascade and socialize wok structure processes to enable adoption by the team
• Coach and monitor direct reports
• Ensure assigned team is led, motivated, and rewarded to achieve KPAs
• Ensure effective management of diversity among personnel in the function
• Identify staff training and development needs and implement necessary actions, in collaboration with HR

Education

• Degree/Diploma in any related discipline or its equivalent in area of specialization
• Post graduate diploma or certificate in process management is advantageous

Experience:

• Minimum of 10 years in relevant experience in a similar position with at least 3 years in a managerial role
• Experience in fintech, banking or financial services is preferred
• Experience working in a global/multinational enterprise with a good understanding emerging market

Competencies:
Functional Knowledge:

• Knowledge of fintech, payment, e-commerce, banking, microfinance ecosystem
• Back office and customer complaints management processes management
• SLA and query handling
• Incident & complaints management
• Customer relationship management
• Stakeholder relations management
• Project planning, organizing and delivery
• Fraud management

Skills:

• Relationship Management
• Analytical thinking
• process mapping
• Continuous improvement
• Data interpretation
• Delivery focused
• Presentation
• Relationship building.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Business Development

Location: Nigeria 
Employment Type: Full-time
Report To: To report directly to the Managing Director / CE

Objectives

• To grow the Company earnings through creation of quality asset and generation of borrowings for the Company.

Core Functions

• Primarily responsible for growing the Company’s earnings through marketing and generation of borrowings.
• Maintain excellent client services of existing/goodwill accounts vide good relationship management.
• Draw and design a robust marketing plan for all staff attached to the team and ensure that individual targets are met.
• Ensure appropriate pricing of our deposit liabilities and reporting to the Management, the industry trends from time to time.
• Involve actively in product review/development and design formidable strategy for penetrating into new markets.
• Keep appropriate records of the funding position and challenges of the Company.  Analyzing and reporting such to Management every week. Also ensure that unutilized funds are invested on time.
• Keep the investment portfolio of the Company growing and reporting the state of affairs to Management on a weekly basis.
• Give a quarterly report of the current trend analysis / changes in the economy and advise the management from time to time.
• Come up with appropriate, administrative, funding, marketing structures of the investment function. This should provide room for feasible growth that will achieve the autonomy of this function.
• Prepare all jobs/memos emanating from the unit.
• Write and submit to Management a weekly report of the unit.
• Present for Management approval, rate guide for Borrowing portfolio
• Participate directly in reconciliation of accounts balances and ensures timely completion of the exercise.
• Make submission on a weekly basis at management meeting or enterprise risk / investment committee, MCC meeting on possible mandate for review and consideration.
• Develop a robust marketing plan and strategy on a yearly basis.
• Submit on a quarterly basis updated review of Marketing strategies and plan.
• Write a weekly progress report on marketing effort of the team.
• Submit a monthly report on achieved targets according to sector, product, etc.
• Regularly proffer strategic solutions on how to strengthen the operation and improve efficiency.
• Give a monthly report on new facilities and treasury consummated/generated by sector, product, average lending rate and tenor to enable management take an informed decision.
• Develop at least one (1) new product on a half-yearly basis.
• Monitor government fiscal and monetary policies and advise the Management on their effects and strategies to hedge against them.
• Recommend and approve concessions on deposit rates, and communicate to Management all cost of takings/borrowings giving tenor and amount.
• Inform the Management in writing from time to time, the industry trend in terms of risk inclinations and pricing of our transactions.
• Co-ordinate presentations at client’s premises and lead where necessary.
• Give status report on all clients from time to time, particularly where there are warning signals.
• Continually re-strategizing existing products for better efficiency of results.
• Prepare and defend the Departmental Budgets.
• Recommend personnel matters relating to the staff of the unit (e.g. leave, promotion, discipline etc.).
• Appraise direct reports based on set KPIs
• Ensure direct reports are provided with relevant training in line with the Company career path/performance management document.
• Undertake special assignments and ad-hoc activities as may be required from time to time by the Managing Director/CEO.

Specific Responsibility:

• To generate treasury mandates as may be determined by Management from time to time.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Finance Lead

Location: Nigeria
Employment Type: Full-Time
Industry: Food & Beverage
Work Mode: Hybrid

Role Description

• The role of a Finance Lead (Nigeria) is crucial in overseeing the financial operations and strategy of the company.
• The Finance Lead is responsible for managing financial reporting, creating financial statements, analyzing financial data, overseeing accounting operations, budgeting, forecasting, and ensuring compliance with regulatory requirements.
• They play a key role in providing financial insights and analysis to support decision-making, driving efficiency and profitability within the organization.
• Additionally, the Finance Lead (Nigeria) works closely with senior management to develop and implement financial policies and procedures Controller that align with the company’s goals and objectives.
• Overall, the Finance lead plays a vital role in maintaining financial stability and driving sustainable growth for the business in Nigeria.

Key Responsibilities

• Financial Reporting
• Budgeting and Forecasting:
• Compliance and Internal Controls
• Team Leadership and Development
• Perform any other duties as may assigned by Head of Finance

Skills & Experience

• Finance Degree, ACA or MBA highly valued.
• Total of 5-7 years of experience with minimum of 5 years’ experience in FMCG industry
• Tax & Treasury Policy Experience
• ERP Systems Experience
• Excellent IFRS accounting/reporting skills accompanied by strong analytical skills
• Strong understanding of implementing global accounting policy controls framework
• Strong fundamental business technical skills (including Excel and PowerPoint) and software applications (i.e., S4Hana) Strong financial and business acumen
• Experience in commercial finance within CPG or similar industry.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online