Recruitment at Finchglow Holdings

Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, including corporate entities, trade partners, and individuals. Our corporate headquarters is situated in Ikoyi, southwest Lagos. The group consists of six (6) subsidiaries specializing in various aspects of the aviation industry downstream, along with two (2) affiliates, one of which operates in the upstream aviation sector. We maintain a strong presence across nine (9) locations, including five (5) in Lagos, two (2) in Abuja, and one each in Kano and Port Harcourt.

We are recruiting to fill the position below:

Job Title: Head of Finance

Location: Lagos
Employment Type: Full-time

Job Purpose

• As the Head of Finance, you are responsible for the overall financial integrity, operations, investing and working capital management of the organization.
• You are accountable for the financial, and risk management operations of the company, to include the development of a financial and operational strategy, metrics tied to that strategy, and to report accurate financial results.
• The accountant will review and reconcile ledgers and financial statements and maintain banking relationships.

Key Responsibilities

• Oversee the financial operations of the subsidiary and implement operational best practices.
• Prepare daily reports to the GMD, Monitor cash balances and cash forecasts, arrange for debt and equity financing.
• Review and reconcile ledgers and financial statements.
• Maintain relations with external auditors and investigate their findings and recommendations.
• Devise and implement manual or computer-based system for general accounting
• Applies principles of accounting to analyze financial information and prepare financial reports.
• These reports include balance sheets, income statements, and tax returns.
• Formulating and review of finance policies and procedures
• Direct and coordinate activities of other accountants performing accounting and bookkeeping tasks.
• Regular training of accountants within the group
• Work closely with the operations team to ensure that all financial data is correctly captured and reported.
• Audits and prepares reports to substantiate transactions prior to settlement.
• Ensure that the company complies with all legal and regulatory requirements.

Qualifications & Certifications

• BSc in Accounting and a minimum of seven years’ experience
• Professional certifications are an added advantage.

Experience:

• At least 3 years’ professional experience in the travel industry.

Skills & Knowledge:

• Ability to pay excellent level attention to detail
• Excellent level of initiative and ability to work autonomously
• High degree of flexibility and ability to deal with change and a fast-paced environment
• Exceptional interpersonal & communication skills with ability to develop relationships at all levels
• Proven time management with the ability to meet deadlines, organizational, and planning skills
• Advanced ability to present pricing analysis reports to relevant stakeholders
• Excellent analytical skill.

Application Closing Date
19th July, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.comusing the Job Title as the subject of the email.

Job Title: Head of Business

Location: Nigeria 
Employment Type: Full-time

Job Purpose

• As a Head of Business, you are responsible for spearheading the growth of businesses by sourcing and securing Travel accounts to increase the profitability of the organization totaling billions of Naira in profit as well as develop and implementing strategies to further improve profitability and brand awareness.

Key Responsibilities

• Identify and acquire new customers and also ensure their profitability is maintained
• Actively contribute to the growth strategy and wider business plan of the company
• Supervise call plan of both the Sales & Operations team
• Identify potential Corporate Clients, assess their creditworthiness and target them for closure within a set timeframe
• Provide accurate forecasts and ensure that all subsidiary’s targets are met
• Develop, Establish and Enforce goals, as well as, policies & procedures for Travelden
• Conduct weekly/monthly sales meetings and training
• Deal with clients’ complaints as a matter of urgency in accordance with company policy
• Define KRAs for your team in sync to the annual target provided for Travelden.
• Acquire Large Multinational Corporate Accounts and handling hardcore negotiations
• Stay updated with recent market/industry trends, competitors & leading customer strategies
• Preparation of weekly and monthly report
• Setting out a long-term, strategic marketing vision for the company in line with growth objectives
• Analyze customer research, the market and competitor data and making recommendations that drive the growth of the brand
• Leading all marketing activities and measuring performance through developing appropriate marketing metrics
• Maintaining, developing and researching potential new strategic relationships within the sector to help drive the growth of the brand
• Review and analyze sales performances against programs, quotes and plans to determine the effectiveness
• Create a succession planning scheme for all supervisory roles in Travelden
• Perform any other related duties as assigned

Qualification & Certification

• First Degree in Business Management, Marketing, or a related field. MBA or Professional membership/certification is an added advantage.

Experience:

• At least 7 years of professional experience in a similar role, with 4 years in a supervisory role
• Experience in the travel industry is an added advantage

Skills & Knowledge:

• Strong Business and Finance Acumen
• Exposure and curiosity
• Tech Savvy
• Strategic thinking and Analytical skills
• Strong prospecting skills and Excellent closing skills
• Exceptional verbal, written, & presentation communication skills
• Excellent customer service delivery focus
• Strong organizational and time management skills with ability to manage multiple projects and set priorities
• Excellent attitude and work ethics
• Excellent Leadership, Managerial, and Supervisory Skills
• Result oriented & target driven

Application Closing Date
24th July, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@finchglowholdings.comusing the Job Title as the subject of the email.

Job Title: Account Manager

Location: Nigeria 
Employment Type: Full-time

Job Purpose

• The Account Manager is responsible for managing and providing strategy for all of TCS Finchglow Travels, key corporate accounts through client communications, budget management, conflict resolution, revenue growth, and TCS compliance on account deliverables.
• They coordinate communication between the sales and marketing teams (Destination & Protocol) and accounts and are responsible for maintaining account and TCS satisfaction.
• Our Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent the accounts and TCS needs and goals within the organization to ensure business ROI and KPIs are met. Building strong working relationships with accounts to encourage new and repeat business opportunities is essential.

Key Responsibilities

• Work with existing and new accounts to formulate new and repeat business and create revenue models.
• Secure new business and partners in outlined markets territory and resuscitate dormant corporate accounts.
• Manage corporate account receivable based on client’s credit policies.
• Produce detailed status reports and updates on corporate account deliverables and their sales results.
• Monitor account issues, deadlines, and deliverables with relevant TCS departments to ensure all account programs are handled effectively and timely, and inform the Business Development Manager as needed
• Collaborate with product development, account management, inside sales, and marketing as needed to identify potential issues and/or opportunities related to accounts
• Execute account contracts and ensure deliverables meet those contract requirements
• Monitor goals and commission payments for corporate accounts and their performance against targets
• Develop and maintain documentation for the sales and marketing plan
• Ensure that all processes and procedures are completed and quality standards are met
• Travel to visit key accounts throughout the year
• Attend at least 1 trade show annually to represent TCS and meet with existing accounts and to bring in new corporate accounts
• Oversee database management relating to corporate clients’ records
• Keep Salesforce updated with client communication and contact information
• Perform other related tasks as required.

Qualification & Certification

• First Degree in Business Administration, Sales, Marketing or related field.
• Professional certifications/memberships are an added advantage

Experience:

• +1 years’ professional experience outside sales and/or account management preferably with high-value items, and/or luxury brand item.
• Travel experience and/or luxury jet travel experience is highly preferred.

Skills & Knowledge:

• Result Oriented & Target Driven
• Demonstrated ability to manage account and close sales with a high degree of consistency
• Must be able to be strategic and tactical related to existing accounts
• Demonstrated experience in account management and maintaining successful account relationships in an agency or customer service environment
• Demonstrated ability to work cross-departmentally with marketing, account management, product development, inside sales and the executive team. Management experience is helpful but not required
• Requires exceptional and deep knowledge of all TCS expeditions, including multiple global destinations, and a detailed knowledge of the typical TCS destinations
• Deep understanding of the private label accounts that TCS operates for and their relationship with TCS
• Demonstrated ability to leverage experience to compellingly explain the TCS trips through in person presentations, phone calls, email and webinar trainings
• Experience managing accounts and supporting detailed trip itineraries
• Ability to answer complex questions from accounts and to represent TCS interests accordingly
• Position requires exceptional verbal and written communication skills
• Excellent interpersonal skills including diplomacy and customer service orientation, as the primary responsibility is to establish and build relationships with internal and external accounts
• Extremely organized and able to work on multiple accounts at once
• Ability to prioritize tasks and maintain a long list of actions
• Ability to help onboard new employees into the sales department
• Competent IT Skills.

Application Closing Date
19th July, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.comusing the Job Title as the subject of the email.

Job Title: B2B Sales Team Lead

Location: Nigeria 
Employment Type: Full-time

Job Purpose

• As a B2B Sales Team Lead, you are responsible for leading and managing a team of B2B sales executives, driving sales growth, and ensuring customer satisfaction.
• You will also be responsible for developing and implementing sales strategies, training and coaching team members, and maintaining strong relationships with key clients.

Key Responsibilities

• Lead and manage a team of B2B sales executives, providing guidance, coaching, and support to achieve sales targets
• Negotiate contracts, pricing, and terms with B2B clients, ensuring mutually beneficial agreements
• Develop and implement effective sales strategies to drive business growth and exceed sales targets
• Identify new business opportunities and potential clients, and develop strategies to acquire and retain them
• Assist the manager in making accurate and rapid cost calculations, and provide techniques such as cold calls to ensure they become prospects for new business
• Build and maintain strong relationships with key clients, understand their needs, and provide excellent customer service
• Monitor and analyse sales performance data, identify areas for improvement, and implement corrective actions as needed
• Train and onboard new team members, ensuring they have the necessary skills and knowledge to succeed
• Stay updated on industry trends, market conditions, and competitors’ activities to identify opportunities and challenges
• Consolidate team reports and prepare weekly and monthly reports on B2B sales progress to the Unit Head
• Perform any other related duties as assigned

Qualification & Certification

• First Degree in Business Management, Marketing, or related field
• MBA or Professional membership/certification is an added advantage

Experience:

• At least 3-4 years’ professional experience in a similar role, with 2 years in a supervisory role
• Experience in the travel industry, in B2B, B2C, and Corporate sales is an added advantage

Skills & Knowledge:

• Strong prospecting skills and Excellent selling, negotiation and closing skills
• Exceptional verbal, written & presentation communication skills
• Excellent customer service delivery focus
• Strong organizational and time management skills with ability to set priorities
• Excellent attitude and work ethics
• Excellent Leadership and Managerial skills
• Result oriented & target driven with a track record of achieving sales targets
• Proven sales track record, ability to source for leads and secure new business opportunities
• Exceptional networking and relationship-building skills
• Ability to exhibit a high level of integrity and reliability
• Possess interpersonal relationship skills

Application Closing Date
8th August, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@finchglowholdings.comusing the Job Title as the subject of the email.

Job Title: B2B Sales Executive

Location: Nigeria 
Employment Type: Full-time

Job Purpose

• As the B2B Sales Executive, you will be responsible for generating and closing sales deals with business-to-business (B2B) clients.
• The role involves prospecting, nurturing leads, building strong relationships with clients, and achieving sales targets.
• The B2B Sales Executive will represent the company’s products or services and act as a primary point of contact for potential and existing B2B clients.

Responsibilities

• Prospect and identify potential B2B clients through various channels, including cold calling, networking, referrals, and online research
• Understand the needs and requirements of B2B clients and tailor the company’s products or services to address their specific business challenges
• Conduct product demonstrations and presentations to showcase the value proposition of the company’s offerings
• Negotiate and close sales deals with B2B clients, ensuring a win-win situation for both the client and the company
• Build and maintain long-term relationships with key decision-makers and influencers within client organizations
• Collaborate with the sales team, marketing, and other departments to develop and implement effective sales strategies
• Keep up-to-date with industry trends, market conditions, and competitor activities to identify new business opportunities
• Maintain accurate and up-to-date sales records, reports, and pipelines
• Attend industry events, trade shows, and conferences to promote the company’s products and services and expand the network
• Provide feedback to the product development team based on client needs and market insights
• Perform any other related duties as assigned

Requirements

• First degree in Business Management, Marketing, or related field
• Professional membership/certification is an added advantage
• At least 2 years professional experience in any field

Skills & Knowledge:

• Strong prospecting skills and Excellent selling, negotiation and closing skills
• Exceptional verbal, written, and presentation communication skills
• Excellent customer service delivery focus
• Strong organizational and time management skills with ability to set priorities
• Excellent attitude and work ethics
• Result oriented & target driven with a track record of achieving sales targets

Application Closing Date
8th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email

Job Title: Head, Corporate Communications

Location: Nigeria 
Employment Type: Full-time

Job Purpose

• As the Head, Corporate Communications, you are responsible for determining and executing branding & communications strategy programs and to deliver on communicated objectives and profitable growth for Finchglow Holdings and its subsidiaries.
• The role requires a strong focus on strategies to increase visibility and influence, and to support the achievement of operational goals.

Key Responsibilities

• Drive corporate strategy and message development, pitches, and announcement strategies
• Develop branding initiatives, internal communications, and external media relations to drive engagement, alignment and understanding of the Group’s strategies and priorities
• Establish and be responsible for the corporate image and ‘brand’ of Finchglow Holdings and advise on all areas and issues that arise, so that the image and ‘brand’ is maintained, protected, and enhanced
• Translate business strategies into integrated and effective marketing plans, campaigns, and experiences that fuel brand awareness and foster customer engagement
• Ensure the alignment of current presentation templates, marketing collateral, and brand documents with prevailing trends. Proactively drive the development of innovative designs, ensuring strict adherence to industry best practices
• Maintain responsiveness to dynamic market trends while carefully considering and adhering to brand guidelines
• Monitor the content team, providing guidance on multiple copies across all media channels
• Act as a moving image ‘Brand Guardian’, ensuring adherence to corporate branding guidelines for all content
• Promote and grow Finchglow Holdings’ brand in the most effective way, through PR and media relations, social media and Corporate Social Responsibility
• Assist with product development, pricing, and new product launches as well as developing new business opportunities
• Oversee corporate communications and branding in various online and print platforms
• Manage and provide guidance and insight to all teams within the Corporate Communications department
• Oversee the development and maintenance of the corporate website including methods to deliver message, ease of navigation, and clarity of information; ensures that all content is current and relevant
• Build strong working relationships with internal team members and providing communications consultancy advice to all members of the Company
• Establish departmental objectives; direct, control and monitor department’s performance, budgets and value for money (ROI)
• Review reports of evaluation and measurement of the effectiveness of communication programs implemented
• Ensure coordination of Finchglow Holdings’ Corporate Social Responsibility activities and events
• Develops creative concepts for all print and digital communication channels in accordance with corporate communication branding guidelines
• Manage and update website and corporate profile content
• Oversee all aspects of the digital marketing department including the marketing database, email, and display advertising campaigns
• Develop and monitor campaign budgets
• Prepare accurate reports on marketing campaign’s overall performance
• Perform related duties as required.

Qualifications / Certifications

• First Degree in Mass Communications or in a related field. MBA or Professional membership/certification is an added advantage.

Experience:

• Minimum of 6 years’ relevant experience, with 3 years in a supervisory role. Experience in the travel industry and working with multiple stakeholders is an added advantage.

Skills & Knowledge:

• Excellent oral and written communication skills, ability to communicate complex information accurately
• Strong organizational and time management skills with ability to manage multiple projects and set priorities
• Excellent attention to detail
• Highly innovative
• Demonstrated experience working with content writing, digital marketing and graphic designs
• Demonstrated confidence (Personal and professional) required whilst representing the Group across the full range of media
• Proficiency in personal productivity tools such as Microsoft Word, Excel, PowerPoint, etc.
• Expertise in Research, data gathering and analysis methods.

Application Closing Date
8th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.comusing the Job Title as the subject of the email.

Job Title: Head of Sales

Location: Nigeria 
Employment Type: Full-time

Job Purpose

• As the Head of Sales, your responsibilities include developing key growth sales strategies, tactics and action plans.
• Successful execution of these strategies is required to achieve your financial targets.
• Head of Sales duties will include hitting annual targets, building relationships and understanding customer trends.

Key Responsibilities

• Identify and acquire new customers and also ensure their profitability is maintained
• Actively contribute to the growth strategy and wider business plan of the company
• Supervise call plan of the Sales team through Business Development Managers
• Provide accurate forecasts and ensure that all branch targets are met
• Manage and lead the sales team in the different branches
• Develop, establish and enforce goals, as well as policies and procedures for the sales team
• Conduct weekly/monthly sales meeting and trainings
• Deal with clients’ complaints as a matter of urgency in accordance with company policy
• Define KRAs for the Account Officers in sync to the annual target provided
• Conduct regular MPR (Monthly Performance Review)
• Stay updated with recent market/industry trends, competitors & leading customer strategies
• Facilitate sales team bonding / workshop
• Prepare weekly and monthly reports
• Set out a long-term, strategic marketing vision for the company in line with growth objectives
• Analyze customer research, the market and competitor data and making recommendations that drive the growth of the brand
• Lead all marketing activities and measuring performance through developing appropriate marketing metrics
• Maintain, develop, and research potential new strategic relationships within the sector to help drive the growth of the brand
• Review and analyze sales performances against programs, quotes and plans to determine the effectiveness
• Carry out any other related tasks as required.

Qualifications & Certifications

• Minimum of a B.Sc. in Business Management or related field; an M.Sc. or MBA is an added advantage
• Professional qualifications/certifications are an added advantage.

Experience:

• Minimum of 8 years of professional experience, with at least 3 years of demonstrated involvement working in a supervisory role for direct sales
• Travel experience and/or luxury jet travel experience is highly preferred.

Skills & Knowledge:

• Strong prospecting skills and excellent closing skills
• Exceptional verbal, written & presentation communication skills
• Experience working in the Travel Industry will be an added advantage
• Excellent customer service delivery focus
• Strong organizational and time management skills with the ability to manage multiple projects and set priorities
• Excellent attitude and work ethics
• Excellent Leadership and Managerial Skills
• Result driven & target oriented.

Application Closing Date
1st August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.comusing the Job Title as the subject of the email.

Job Title: Receivable Accountant

Location: Nigeria
Employment Type: Full-time

Job Purpose

• As a Receivable Accountant, you are responsible for maintaining and managing the branch receivables and keeping them within acceptable limits.

Key Responsibilities

• Primarily responsible for driving 100% of credit sales recoveries in the branch
• Responsible for maintain and updating client ledgers on excel and TravCom
• Responsible for accurate and timely submission of invoices and statement of account to clients.
• Responsible for Preparing statement of outstanding and aged schedule of account receivables
• Responsible for the administrative activities in your branch
• Preparation of daily, weekly and monthly sales and inflow reports for the branch
• Perform other job-related tasks as may be required

Qualification & Experience

• B.Sc Degree in Accounting, Finance, Economics and any related field
• Professional qualifications is an added advantage
• Minimum of two years’ experience

Skills & Knowledge:

• Ability to pay high attention to details
• High level of initiative
• Ability to work under little or no supervision
• High degree of flexibility and ability to deal with change and a pressured work environment
• Exceptional interpersonal & communication skills with ability to develop relationships at all levels
• Proven time management and organizational skills

Application Closing Date
23rd July, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.comusing the Job Title as the subject of the email.

Job Title: Destination Consultant

Location: Nigeria 
Employment Type: Full-time

Job Summary

• As a Destination Consultant, your role involves curating bespoke holiday packages, selling, and promoting travel products and holiday destinations tailored to client needs in collaboration with your Line Manager.

Responsibilities

• Liaise with coach operators, airlines, hoteliers, and resort representatives to get best prices and packages for clients
• Attend holiday shows, travel and tourism exhibitions
• Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours etc.
• Take enquiries from corporate clients regarding their local and international hotel requirements and handle guest bookings as required
• Responsible for researching and recommending destination sites, including corporate and leisure locations
• Maximize conversions by following up on quotations in established timeframe
• Demonstrate competency of product knowledge
• Work with local and international tourist site to promote tour packages
• Assist clients with all products /Services rendered for optimum service delivery
• Research and stays connected with current tourism trends, fares, ratings and new destination opportunities
• Follow up on generated leads from online and offline channels
• Reporting of activities performed daily to the Line Manager
• Contact hoteliers, tour operators and transportation service providers for availability, produce quotes and present options to clients for booking
• Offering excellent customer service and build a rapport with clients
• Carry out additional job-related duties as assigned.

Qualifications

• First Degree in a related field
• Minimum of 2 years professional experience within the travel industry.
• Result Oriented & Target Driven
• Sound knowledge of general travel information and destinations
• Proficiency in the use of online platforms to curate packages and attend to requests
• High proficiency levels with the use of Microsoft Office programs and ability to quickly master new technologies
• Excellent verbal & written communication skills as well as organization skill
• Ability to work in a team environment and excellent interpersonal skills
• Highly innovative and creative thinking as well as excellent customer service delivery
• Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients

Application Closing Date
24th July, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using “Destination Consultant” as the subject of the email.