Vacancies at PalmPay Limited
PalmPay is a Pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.
We are recruiting to fill the position below:
Job Title: Legal Manager
Location: Nigeria
Job type: Full Time
Career level: Manager / Supervisor
Job Overview
- The Legal Manager will play a crucial role in our legal team, overseeing the review and drafting of commercial contracts, including but not limited to SLAs with banks, switches, micro-finance banks, OFIs, etc.
- The ideal candidate should have extensive experience in the banking or fin-tech industry, particularly in reviewing and drafting commercial contracts.
- This is a fully on-site job in Ikeja, Lagos State, Nigeria.
Qualifications and Requirements
- Bachelor’s Degree in Law. A Master’s degree in Business & Commercial Law and other relevant certifications will be advantageous.
- At least ten (10) years of experience, with at least 3 years in a legal managerial role in the banking and fin-tech industry, particularly in reviewing and drafting commercial contracts.
- Core experience in reviewing and drafting SLAs with banks, switches, micro-finance banks, OFIs, etc.
- Strong understanding of commercial, corporate, and financial laws.
- Core experience in corporate governance practices.
- Sound knowledge of commercial, corporate, and financial laws.
- Excellence in negotiation and communication skills, both verbal and written.
- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.
- Detail-oriented with a strategic approach to risk assessment and management.
- Proficiency in legal research and Microsoft Office Suite.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Mandarin Speaking Operations Analyst – Customer Service
Location: Nigeria
Employment Type: Full Time
Job Summary
- We are looking for a skilled Mandarinspeaking Operations Analyst to join our Customer Service team at PalmPay.
- In this role, you will be responsible for ensuring operational efficiency and delivering excellent customer experiences.
- This role involves analyzing data, improving processes, and ensuring efficient and effective business operations.
- Your main focus will be on analyzing customer service operations, identifying areas for improvement, and implementing strategies to enhance service delivery.
Key Responsibilities
Data Analysis and Reporting:
- Collect, analyze, and interpret data to identify trends and insights.
- Prepare reports and presentations to communicate findings to management.
- Monitor key performance indicators (KPIs) and develop metrics to track operational performance.
Process Improvement:
- Identify areas for process improvement and operational efficiency.
- Develop and implement strategies to enhance workflow and reduce costs.
- Collaborate with cross-functional teams to streamline operations.
Market and Business Research:
- Conduct market research and analysis on Mandarin-speaking regions.
- Stay updated on industry trends and the competitive landscape.
- Provide insights to support strategic decision-making.
Communication and Coordination:
- Serve as a liaison between the company and Mandarin-speaking clients or partners.
- Facilitate communication and coordination with stakeholders in Mandarin-speaking regions.
- Ensure accurate and timely translation of documents and communications.
Project Management:
- Support project planning and execution.
- Monitor project timelines and deliverables.
- Ensure projects are completed on time and within budget.
Compliance and Risk Management:
- Ensure compliance with local regulations and company policies.
- Identify potential risks and develop mitigation strategies.
- Conduct regular audits and reviews to ensure operational integrity.
Qualifications
Education:
- Bachelor’s degree in Business Administration, Operations Management, Economics, or a related field.
Language Proficiency:
- Fluency in Mandarin (both written and spoken). This is a Must Have
Experience:
- Proven experience in operations analysis, process improvement, or a related role.
- Experience working in or with Mandarin-speaking regions is preferred.
Skills:
- Strong analytical and problem-solving skills.
- Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and projects simultaneously.
- Attention to detail and strong organizational skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior DevOps Engineer
Location: Nigeria
Employment Type: Full Time
Job Summary
- The Senior DevOps Engineer will be responsible for managing Palmpay’s cloud and on-premise network infrastructure as well as troubleshooting cloud systems and partner’s network.
- The ideal candidate will be responsible for troubleshooting and resolving complex application network issues, ensuring minimal downtime and optimal performance of the network.
- You will collaborate with cross-functional teams to plan and execute channel network migrations, upgrades and expansions.
Responsibilities
Cloud and On-prem Network Infrastructure Design and Troubleshooting:
- Design, implement, and maintain robust channel/application network infrastructure to support organizational needs.
- Conduct regular application/channel network assessments and audits to identify potential vulnerabilities and areas for improvement
- Maintain detailed documentation of Channel network configurations, changes, and troubleshooting procedures.
Cloud Systems Design and Operations (AWS Resources):
- Design and implement scalable and secure cloud infrastructure solutions using AWS services.
- Manage and monitor AWS resources, ensuring high availability, performance, and cost-efficiency.
- Provide guidance and support for cloud migration projects, ensuring a smooth transition to or from AWS.
DevOps Tools/Operations and Proxy Configurations with Nginx:
- Implement and manage CI/CD pipelines using DevOps tools such as Jenkins or GitLab CI
- Configure and optimize Nginx as a reverse/tcp-ip proxy, load balancer, and web server.
- Collaborate with development and operations teams to ensure seamless integration and deployment of applications.
Kubernetes Deployment and Maintenance:
- Deploy and manage Kubernetes clusters to support containerized applications.
- Monitor and troubleshoot Kubernetes clusters to identify and resolve issues proactively.
- Implement best practices for Kubernetes security, resource management, and disaster recovery.
Requirements
- B.Sc in Computer Science, Engineering, or a relevant field
- Minimum of 5 years experience in a similar role
- Good knowledge of Java
- Experience developing engineering applications for a large corporation.
Technical Skills:
- Containerization tools – Kubernetes & Docker
- CI/CD – Jenkins & Gitlab Cloud – AWS, Ali cloud (good to have)
- Monitoring – Grafana, Zabix, Prometheus
- Networking – Fortigate, Cisco & Mikrotic
- TCP-IP/Reverse Proxy configuration – Nginx.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Team Lead – Commercial Contracts
Location: Nigeria
Job type: Full Time
Career level: Manager / Supervisor
Job Summary
- The Team Lead – Commercial Contracts will hold a pivotal role within our legal team, overseeing the review and drafting of commercial contracts, with a focus on Tenancy Agreements and other pertinent documents.
- The ideal candidate will possess extensive experience in the banking or fintech sector, particularly in the review and drafting of commercial contracts.
Key Responsibilities
- Oversee the review and drafting of commercial contracts, including Tenancy Agreements, ensuring compliance with relevant laws and regulations.
- Lead negotiations with external parties to secure favorable terms and conditions in commercial agreements.
- Provide legal guidance and support to internal stakeholders on commercial contract matters.
- Conduct legal research to stay updated on industry developments and regulatory changes.
- Collaborate with cross-functional teams to address legal issues and mitigate risks.
- Mentor and coach junior legal staff to enhance their contract drafting and negotiation skills.
Requirements
- Bachelor’s degree in Law. A Master’s degree in Business & Commercial Law and other relevant certifications will be advantageous.
- Minimum of three (3) years’ experience in reviewing and drafting commercial contracts, preferably in the banking or fintech sector.
- Candidates called to the bar between the period of 2015 & 2016.
- Sound knowledge of commercial, corporate, and financial laws.
- Strong negotiation and communication skills, both verbal and written.
- Detail-oriented with a strategic approach to risk assessment.
- Proficiency in legal research and Microsoft Office Suite.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Software Tester (POS)
Location: Nigeria
Job type: Full Time
Career level: Mid Level
About the Role
- As an Intermediate QA Engineer specializing in POS testing, you will play a crucial role in validating the functionality, performance, and security of our Point of Sale (POS) systems.
- You will work closely with our development team to identify and resolve issues, ensure compliance with industry standards, and deliver high-quality products.
Responsibilities
- Design, develop, and execute test plans, test cases, and test scripts for POS systems.
- Perform functional, regression, integration, and performance testing of POS applications and hardware.
- Collaborate with developers, product managers, and stakeholders to understand requirements and define testing objectives.
- Identify, document, and track defects, and work with the development team to resolve issues.
- Execute and monitor tests on various POS terminals, including card and cardless transactions.
- Verify compliance with industry standards such as ISO8583, EMV, and PCI DSS.
- Review and validate transaction data, including card data, PIN blocks, and other critical fields.
- Conduct end-to-end testing of POS systems in different environments, including production and test environments.
- Prepare and present test reports, summaries, and recommendations for improvements.
- Stay up-to-date with industry trends and emerging technologies related to POS and payment systems.
Requirements
- Strong understanding of POS transactions, including card and cardless payments, and industry standards such as ISO8583.
- Hands-on experience with test automation tools and frameworks (e.g., JMeter, Selenium).
- Proficiency in scripting languages (e.g.Java) for test automation and data analysis.
- Knowledge of EMV, PCI DSS, and security best practices for payment systems.
- Experience with POS terminal hardware and software testing.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Preferred Skills:
- Experience with ISO8583 message structure and transaction processing.
- Familiarity with Agile methodologies and project management tools (e.g., Jira, Confluence).
- Certification in Quality Assurance (e.g., ISTQB) is a plus.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Vacancies at PalmPay Limited
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- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
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- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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