Recruitment at Moniepoint Incorporated

Recruitment at Moniepoint Incorporated

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the position below:

Job Title: Quality Assurance Analyst

Location:  (Remote)
Job type: Full time

Description

• The Quality Assurance Analyst responsibilities include designing and implementing tests, debugging, and defining corrective actions.
• You will also review system requirements and track quality assurance metrics.
• The QA Analyst role plays an important part in our company’s product development process.
• Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective.

Responsibilities
What you’ll get to do:

• Work with other developers, enterprise architects,  product and project managers in designing software solutions.
• Derive acceptance criteria from a quality assurance perspective for given product requirements.
• Derive test cases based on the acceptance criteria defined.
• Perform the different types of tests required to certify the quality of an application before deployment.
• Maintains records of bugs captured for applications.
• Carry out exploratory/learning tests for new features.
• Ensures that every feature being deployed is without bugs.

Requirements
To succeed in this role, we think you should have:

• Minimum of B.Sc Degree in Computer Science or a Related field
• 3-5 years of proven experience as a quality assurance analyst/engineer or similar role.
• Familiarity with Agile development methodologies.
• Experience with software design and development in a test-driven environment.
• Excellent communication skills.
• Resourcefulness and troubleshooting aptitude.
• Attention to detail.
• Technical depth.
• Analytical skills

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical Interview with a member of the QA Team
• A behavioral and technical interview with a member of the Executive team.
• All Interview Stages are Virtual

Benefits

• Competitive salary
• Health Insurance
• Pension
• Performance Bonus
• Annual paid vacation
• Group Life Insurance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Engineering Lead

Location: Remote

About the Role

• At Moniepoint, data is at the core of everything we do. We are a customer-centric company, and your work will enable our teams to make informed, data-driven decisions that directly impact the success of our business.
• As a Data Engineering Lead, you will help craft robust, scalable systems that support our business intelligence and data-driven operations.
• We value leaders who are not only technically adept but also excited about mentoring others and pushing the boundaries of what’s possible with data.

What you will get to do

• Build and maintain robust data pipelines processing large volumes of data
• Analysis of large data sets using tools such as Python & SQL
• Update and optimize our data platform for speed, scalability and cost
• Coordinate with different functional teams to understand and meet their data needs
• Develop processes and tools to monitor and analyze model performance and data accuracy
• Solve general data-related problems
• Setting up new pipelines for the full stream/enrichment/curation process
• Upkeep of source code locations
• Investigating and utilising ML & AI to improve the cloud offering
• Development of junior staff members.

To Succeed in this role, you should have

• Proven experience as a Data Engineer (5+ years, can be made up for with accomplishments)
• Strong problem solving skills
• Advanced proficiency with SQL
• Proficiency with Python
• Experience with cloud platforms (e.g. Google Cloud, AWS, Azure)
• Experience using version control tools such as git
• Excellent written and verbal communication skills
• A drive to learn and master new technologies and techniques
• A Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, or any other related field.

Experience with the following would be a plus:

• Data governance
• Building and deploying machine learning models
• Terraform or other infrastructure as code tools.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Integration Support Engineer

Location: (Remote)
Job type: Full time

Job Summary

• An Integration Support Engineer at Moniepoint understands the product end to end, and is able to provide adequate support to both internal and external stakeholders, on a business level as well as a technical level. This would mean being able to understand the business challenges and technical nuances, mapping a solution for the challenges and supporting the integration of Moniepoint to solve these challenges.
• This is a quite interesting role that’ll have you see the product’s scope end to end. Your best friends internally would be the customer support team, sales team going for sales conversations, and the product team building the product.
• Curious about what makes Moniepoint an incredible place to work?
• Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Responsibilities

• Attend meetings with the sales team interacting with businesses looking to integrate Moniepoint to understand clearly their needs and proffer the best integration solutions to meet such needs.
• Provide technical support for users interacting with the Moniepoint application.
• Provide technical assistance to businesses and developers integrating to Moniepoint.
• Maintain a user friendly, detailed documentation for both technical and non-technical audiences, with each audience being able to get the most out of the documentation.
• Develop tutorials (written and video), user guides on integrating with Moniepoint APIs.
• Develop tools, plugins, SDKs, sample codes with which businesses can integrate with Moniepoint Payment Gateway APIs.
• Maintain a vibrant developer community for Moniepoint.
• Effectively investigate and communicate with the engineering team feature requests, bugs and defects identified during integration.
• Effectively test out new product features from a developer integrating Moniepoint viewpoint and communicate concerns and user experience to the product development team.
• Act as a point of contact for any information regarding the use of Moniepoint.

Requirements

• A minimum of 3 years experience as a software engineer.
• Excellent understanding of databases and SQL
• Experience working with REST APIs.
• Application troubleshooting and debugging skills.
• Strong understanding of fundamental programming concepts – data types and algorithms, flow control structures, object-oriented programming, etc.
• Excellent technical writing skills.
• Great written and verbal communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Director of Product Management

Location: Nigeria
Job type: Full time

Job Purpose

• Director of Product Management is a highly prominent role at Moniepoint. They are responsible for building a product, running it, and owning its performance from start to finish of the product’s lifecycle.
• Your product will have set KPIs with goals to achieve. You will be directly responsible for achieving these goals.
• You will have a team directly reporting to you to help you achieve your goals, which will include Engineering Managers, Software Engineers, QAs, Designers, and individuals representing Compliance and Finance.
• At Moniepoint the customer is our biggest stakeholder. You will be acutely close to the customer and build products around their specific needs, although you will also need to build for internal and regulatory considerations when the situation demands it.
• It is your job as Director of Product Management to represent the customer in all internal interactions.

Responsibilities
Management:

• Take ownership of the KPIs, and achieve associated goals for the product.
• Prioritise and execute initiatives to achieve the product’s goals in the fastest and most efficient way possible.
• Provide highly effective management to each of the individuals in your team, to drive maximum performance.

User Discovery:

• Create, plan and execute user research to drive business outcomes.
• Systematically create and explore opportunities and solutions for ideas that solve customer problems, deeply understanding the competitive context and data underpinning the product.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer stickiness and increase revenue.

Product Development:

• Ensure any initiatives taken forward to build are clearly defined and tested, such that engineering resources are focused on building, optimising and maintaining products that deliver maximum impact.
• Ensure the product being delivered is in line with the customer’s current and future expected requirements.

Product Analytics:

• Define, set up and monitor key product KPIs and goals in line with the business objectives.
• Generate insights and recommendations based on product usage and act upon them to optimise the product through its full lifecycle.

Others:

• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Work closely with technical teams to manage technical debt, deal with technical issues and ensure the ongoing technical health of the company.
• Work closely with marketing in designing awareness, sales and go to market campaigns.

Requirements

• The candidate must have 8+ years of experience in product management in complex/matrix environments with some expertise in user experience. Preferably within a fintech, banking or technology organisation.
• The candidate must have worked in clear leadership positions, taking sole ownership for achieving overall business outcomes involving a number of stakeholders- internal and external.
• Background in product management and user research should include:
  • Experience in creating a roadmap and prioritising in an environment with numerous stakeholders
  • Proficiency in various user research techniques.
  • Proficiency in various user usability testing techniques.
  • Proficiency in various user data analysis tools and techniques.
• Communication:
  • Effectively and appropriately communicate with various internal & external stakeholders.
• Reporting:
  • Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
• High bandwidth & organisational skills:
  • Strong experience in a dynamic product management role.
  • Ability to efficiently manage and juggle multiple responsibilities.
• Collaboration:
  • Experience in working with several cross-functional teams – engineering, marketing, legal, etc.
  • A collaborative team player, who can lead from the front, but also be willing and able to roll your sleeves up and get your hands dirty.
  • Excellent planning, problem-solving and strategic thinking skills.

What We can Offer You

• Culture – We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with one of our recruiters.
• A panel technical interview with existing Directors of Product Management and Business Leaders.
• A behavioural and technical interview with a member of the Executive team.

Job Title: Head of Travel Desk

Location: Nigeria

Job Description

• We are looking for an experienced and strategic Head of Travel Desk to lead our travel services team.
• The ideal candidate will be responsible for coordinating all local and international travel arrangements, ensuring 24/7 coverage for business travellers, and managing travel expenses in line with company policies.
• This role demands a highly organized and detail-oriented individual with a strong background in global travel management, expense reporting, and vendor negotiation.

What you will get to do
Leadership and Strategy:

• Lead and manage a high-performing team responsible for travel services such as flight bookings, hotel, visa, airport protocol services and tours.
• Develop and implement comprehensive travel and expense management strategies.
• Ensure round-the-clock coverage of travel services to avoid any downtimes for business travellers.
• Work with senior stakeholders to deliver the Global Travel Services agenda and strategy regionally.
• Undertaking any necessary duties to ensure a first-class service is provided at all times
• Oversee expense reporting and reimbursement processes.
• Monitor travel and expense budgets and manage costs effectively.
• Analyze travel and expense data to identify cost-saving opportunities and implement strategies to optimize expenses.

Travel Coordination:

• Oversee the booking and management of travel accommodations for employees.
• Ensure compliance with the company’s travel policies and procedures.
• Manage immigration and cross-border compliance for short-term business travel.

Vendor Management:

• Negotiate contracts and rates with travel vendors and suppliers to secure the best deals.
• Manage relationships with travel service providers, ensuring high-quality service delivery.
• Source and manage travel suppliers, ensuring competitive pricing and adherence to service level agreements.

Policy Development and Compliance:

• Develop and enforce travel and expense policies and procedures.
• Ensure compliance with legal regulations and industry standards
• Stay abreast of industry trends and best practices to continually optimise travel and expense management strategies

Data Analysis and Reporting:

• Provide Regular reports on travel and expense metrics to senior management
• Utilise data analytics to drive decision-making and improve processes.
• Leverage technology for process optimisation and data-driven decision-making.

Collaboration and Communication:

• Collaborate with finance, HR, and other departments to streamline travel and expense processes.
• Communicate plans and strategies to different audiences effectively.
• Provide guidance and support to employees on travel and expense-related matters.
• Constantly communicating with all stakeholders to keep them updated, including attending meetings and preparing regular reports for the management team.

Innovation and Improvement:

• Drive innovation in travel and expense management processes and technologies.
• Lead change initiatives, especially in implementing new technologies or process improvements.
• Ensure the travel and expense team exhibits world-class relationship management with end users and senior stakeholders

Key Performance Indicators

• Quality of specific deliverables.
• Internal customer satisfaction.
• Internal process quality.

To Succeed in this role we think you should have

• Minimum of 7 years of experience in travel and expense management, with a focus on global operations.
• Bachelor’s Degree in Business Administration, Logistics, Travel Management, or a related field. A Master’s degree or relevant certifications are a plus.
• Proven ability to lead and inspire a team, fostering collaboration and innovation.
• Experience in implementing cost-saving strategies and driving financial effectiveness.
• Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.
• Proficiency in using travel expense management software and tools.
• Excellent negotiation skills for managing vendor relationships.
• Strong understanding of financial principles and budget management.
• Excellent verbal and written communication skills.
• Proficient in project management methodologies.
• Experienced Microsoft Office user, particularly Word, Excel, PowerPoint and Outlook.
• Competent Internet, email and Google applications user.
• Sound knowledge of the Fin-Tech industry within Nigeria.

Candidate Abilities & Personality Requirements:

• An organised and assertive individual who is proactive, creative, and resourceful.
• An outstanding team player and self-starter, able to work with minimum supervision.
• Able to manage own time and prioritise work to ensure deadlines are met and targets achieved, and take personal responsibility for own work and actions.
• Detail-oriented with a passion for optimizing processes and driving cost efficiency
• Ability to navigate and make decisions in high-pressure situations
• Strong interpersonal skills for building and maintaining effective relationships with diverse stakeholders across multiple regions.
• Commitment to staying updated on industry best practices, emerging technologies, and regulatory changes.
• Able to work within a secure and confidential environment, maintain confidentiality and demonstrate tact and diplomacy at all times.
• Clear verbal communicator with excellent telephone manners.
• Able to develop excellent working relationships both internally and externally.
• Demonstrates strong interpersonal skills and a professional manner and approach at all times including an equable temperament and a neat appearance.
• Able to cope well when under pressure from competing priorities, unpredictable requests and interruptions.
• Keenly interested in the FinTech, travel, hospitality and logistics industries in Nigeria.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: KYC / Due Diligence Officer

Location: Nigeria
Job type: Full-time

Job Purpose

• We are looking for a KYC/ Due Diligence Officer to ensure that our operations and business transactions follow all relevant legal and internal rules.
• You will also review employees’ work and provide advice on compliance.
• The main goal will be to ensure we operate in a legal and ethical manner while meeting our business objectives. If this excites you, it excites us too and we would love to have you.

What you’ll get to do

• Carry out quality assurance aka second-level review of KYC Documents of customers to ensure appropriate documents were provided for the products they subscribed to.
• Implement annual field compliance plans across the agent base of TeamApt.
• Be responsible for ensuring PEP & UBO registers are up to date and in line with best practices.
• Coach, train, and mentor field staff across the country.
• Play an active role in reviewing policies and procedures, including ensuring they are up to date with all legislation and best practices.
• Develop, coordinate, and oversee internal and external audit procedures for monitoring and detecting any misconduct or noncompliance; if any misconduct or noncompliance is detected, recommend a solution and follow up to ensure that the non-compliance is resolved
• Provide general advisory support and guidance on KYC related enquiries.
• Carry out CDD & EDD on customers of TeamApt.
• Take action in dealing with non-compliance situations, creating realistic plans to overcome them.
• Report to the Chief Compliance Officer concerning the organization’s compliance level with AML/CFT/CPF and Customer Due Diligence laws and regulations.
• Handle any other task assigned by the Chief Compliance Officer

Requirements
To succeed in this role, we think you should have:

• Candidates should possess a Bachelor’s Degree
• At least 3 years of Compliance experience.
• Ability to work unsupervised.
• Compliance Certification e.g. DCP or ACAMs
• Knowledge of laws and regulations affecting the business area.
• Ability to interpret laws and regulations in light of operations.
• Deep knowledge of the TeamApt’s Products, Services, Processes and Policies.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• An interview with a business lead.
• A behavioural and technical interview with a member of the executive team.

Note: Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Job Title: Field Credit Officer

Location: Kogi
Job type: Contract

Job Purpose

• As a Field Credit Officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products.
• You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due.
• As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
• You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities.
• Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

Job Responsibilities

• Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
• Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
• Review and approve (or decline) loan requests by thoroughly analyzing all the data available
• Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
• Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in the portfolio are performing
• Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
• Perform all other credit-related functions as may be assigned by a supervisor

Qualifications

• A minimum of an OND in any Business related discipline
• A minimum of 2 years experience in a sales role for credit products in a financial institution
• Demonstrable knowledge of credit risk analysis
• A good knowledge of financial analysis is an added advantage
• Must be a resident in Kogi state

Relevant Skills:

• Apt attention to details
• Proven simple/complex analytical skills
• Excellent communication, presentation and interpersonal skills
• Agility and perseverance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online