Vacancies at Emtill Solutions Nigeria Limited

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Vacancies at Emtill Solutions Nigeria Limited

Emtill Solutions Nigeria Limited is a fintech company with the goal of being the first point of call for our customers in terms of anything finance.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Nigeria
Job Type: Full-time

Job Summary

  • We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Emtill Solutions Nigeria Limited. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries and issues, and promoting our products and services.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Process customer orders and payments
  • Collaborate with internal teams to resolve customer issues
  • Identify and escalate potential customer issues to management
  • Maintain accurate records of customer interactions
  • Meet and exceed customer service targets and metrics

Requirements

  • Bachelor’s Degree or equivalent in a related field
  • At least 1 year of customer service experience
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Proficiency Microsoft Office
  • Must have completed their NYSC.

Salary
N80,000 – N100,000 per month.

Application Closing Date
27th September, 2024.

How to Apply
Interested and qualified candidates should send their CV to: eniola.oloruntoba@emtill.com using the Job Title as the subject of the mail.

 

Job Title: Collection Officer

Location:  Nigeria
Employment Type: Full-time
Time: 9am (Monday-Friday)

Responsibilities

  • Call customers whose loan payment are overdue
  • Follow-up on customers who have promised to pay on specific dates.
  • Guide customers on various payment procedures.
  • Ensure accurate reports on payment.

Qualifications

  • Minimum SSCE Certification.
  • Excellent communication skill.
  • Exceptional Ability to work with little or no supervision.
  • Problem-solving and decision-making abilities.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to work under pressure.
  • Must have an Android Smartphone with atleast 3gb ram.

Salary
N80,000 – N100,000 monthly.

Application Closing Date
27th September, 2024.

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How to Apply
Interested and qualified candidates should send their CV to: enniekeji@gmail.com using the Job Title as the subject of the mail.

Note: Interview (walk-in).

Job Title: Tele Sales Agent

Location: Nigeria
Employment Type: Full-time

Responsibilities

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers’ needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products…..
  • Keeping up to date on all products and informing customers of new products.
  • Answering customers’ questions about the products.
  • Meeting sales quotas.

Requirements

  • Candidates should possess a Bachelor’s Degree NCE/OND / HND / qualification.
  • 0 – 2 years work experience.
  • Excellent communication skills.
  • Creative thinking skills.
  • Persuasive skills
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Android phones with 4gb RAM (least). Android 6 version above is needed.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem-solving skills.
  • The ability to handle rejection and stress in soliciting customers.

Salary
N80,000 – N100,000 monthly.

Application Closing Date
27th September, 2024.

How to Apply
Interested and qualified candidates should send their Resumes to: eniola.oloruntoba@emtill.com using the Job Title as the subject of the mail.

Note: Proximity to the office location is an added advantage.

 

Vacancies at Emtill Solutions Nigeria Limited

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview
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Publisher’s Note:

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