Vacancies at Hotel Capitol
Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily accessible with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 32-room Hotel offers tastefully furnished deluxe executive and super executive rooms as well as one- and two-bedroom luxury suite
We are recruiting to fill the position below:
Job Title: Experienced Hotel Receptionist
Location: Ojodu-Ikeja, Lagos
Employment Type: Full-time
Key Responsibilities
- Greeting guests as they arrive and ensuring they feel welcome.
- Checking guests in and out efficiently and accurately, following hotel procedures.
- Handling guest inquiries and providing accurate information about the hotel’s facilities, services, and local attractions.
- Processing reservations by phone, email, or in person and ensuring all reservations are accurately recorded.
- Handling cash and credit card transactions accurately and efficiently, maintaining a balanced cash register.
- Resolving guest complaints and concerns promptly and effectively, escalating to management when necessary.
- Maintaining an orderly front desk area and lobby, ensuring cleanliness and organization at all times.
- Collaborating with other hotel departments to ensure guests’ needs are met and special requests are handled appropriately.
- Keeping up-to-date with hotel policies, procedures, and promotions.
Skills and Qualifications
- Interested candidates should possess a Bachelor’s Degree with 2 years experience.
- Previous experience in a customer service role, preferably in a hotel or hospitality environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work effectively as part of a team as well as independently.
- Proficiency in computer systems such as MS Office, hotel management software and POS systems.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
Salary
N60,000 – N120,000 per month.
Application Closing Date
3rd October, 2024.
How to Apply
Interested and qualified candidates should send their CV to: hr@hotelcapitol.com.ng using the Job Title as the subject of the mail.
Job Title: Experienced Human Resources (HR) Personnel
Location: Ojodu-Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- In charge of all our chains of hotels recruitment need.
- Conduct training and staff development.
- Design compensation and benefits packages.
- Implement performance review procedures (e.g. quarterly/annual and 360° evaluations).
- Develop fair HR policies and ensure employees understand and comply with them.
- Implement effective sourcing, screening and interviewing techniques.
- Assess training needs and coordinate learning and development initiatives for all employees.
- Act as the point of contact regarding labor legislation issues.
- Manage employees’ grievances.
- Measure employee retention and turnover rates.
Requirements and Skills
- Female is preferred.
- B.Sc / HND in Human Resources Management or any relevant field.
- Proven work experience as an HR Executive or similar role.
- Familiarity with Human Resources Management Systems and Applicant Tracking Systems.
- Experience with full-cycle recruiting.
- Good knowledge of labor legislation (particularly employment contracts, employee leaves and insurance).
- Demonstrable leadership abilities.
- Solid communication skills.
- Hospitality Industry experience is a plus.
- Applicants shouldreside within Ogba, Ikeja, Agege, Ojodu axis.
Salary
N1,440,000 – N1,800,000 monthly.
Application Closing Date
27th October, 2024.
Method of Application
Interested and qualified candidates should send their CV to: hr@hotelcapitol.com.ng using the Job Title as the subject of the email.
Job Title: Experienced Laundry Personnel
Location: Ojodu-Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Report faulty equipment, and maintenance needs, to the Laundry Supervisor.
- Knowledge on all laundry procedures, including safety procedures and equipment operation.
- Sorting, washing, drying, pressing, and folding clothing and other textile items.
- Removing stains from items using the appropriate procedures.
- Make sure all clothes are packaged properly with tag numbers and are all in good condition.
- Clean and maintain laundry machines.
- Ensure uniform and personal appearance are clean and professional.
- Speak with others using clear and professional language.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Adherence to quality expectations and standards.
Requirements
- Candidates should possess relevant qualifications.
- 2+ years of experience in a similar position.
- Excellent communication skills.
Salary
N600,000 – N720,000 Annually.
Application Closing Date
10th October, 2024.
Method of Application
Interested and qualified candidates should send their CV to: hr@hotelcapitol.com.ng using the Job Title as the subject of the email.
Vacancies at Hotel Capitol
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
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