Recruitment at First Bank of Nigeria Limited
First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services.
We are recruiting to fill the position below:
Job Title: Product Manager, USSD (894 Banking)
Job Identification: 1187
Location: Nigeria
Job Schedule: Full-time
Duties & Responsibilities
- Deliver presentations on USSD Banking products, features and benefits to new and prospective clients as well as internal customers to promote sales and product development.
- Identify opportunities and obtain new mandates from Billers and Service providers to enrich the USSD Banking Service Bouquet of products.
- Maintain professional and technical knowledge by reviewing professional/industry publications (e.g. GSMA, Fintech, NCC, CBN) and establishing personal networks.
- Update product policy document with new products, processes and characteristics as necessary.
- Monitor product implementation and deployment with relevant stakeholders, and training of customer-engaging staff on new products and processes.
- Review and propose solutions and enhancements to product development and usage.
Research, Analysis, and Reporting:
- Analyze data of competitors, industry, existing and target markets
- Provide information for management by preparing short-term and long-term product sales forecasts, special reports, and analysis.
- Identify opportunities for product innovation enhancements.
- Work with internal stakeholders and/ or external research agencies regarding product development and management
Product Planning and Management:
- Prepare product documents including Market Requirement Documents and product use cases to drive product activity.
- Develop pricing strategies and product policies.
- Determine product packaging solutions.
- Manage and negotiate with support vendors.
Product Marketing:
- Support and manage product event campaigns to generate product awareness and demand.
- Support sales team (Retail Banking & Public Sector) and Regional Officers with the necessary product knowledge (proposals/RFPs/RFEs and technical expertise.
- Prepare and conduct product presentations; develop sales tools and sales training materials.
- Provide inputs for marketing collateral development.
- Supply sales teams with latest research and marketing information.
Customer and End-User Support:
- Manage product-related support, feedback and inquiries from users.
- Determine customers’ needs and desires by conducting research needed to obtain market information.
- Continuously review industry trends and client feedback to anticipate future market needs.
- Use market feedback to inform product refinement and guide ongoing development and management.
Job Requirements
Education:
- Minimum Education: First Degree in any relevant discipline. Additional Professional Certification is an added advantage.
Experience:
- Minimum experience: 4-6 years cognate experience (Financial Services/Telecommunications).
Key Competency Requirements:
Knowledge:
- Customer Relationship Management
- Relevant Regulatory Policies/ Guidelines
- Project Management
- Industry Knowledge – global trends of mobile payments and financial inclusion
- Product strategy, development and management
- People Management
- Product life cycle management
- Financial and planning strategy
- Problem-solving
Skill / Competencies:
- Business / Product Development
- Channel Management
- Client Industry Knowledge
- Data Gathering and Analysis
- Numerate / Analytical Skill
- Computing (MS Suites)
- Presentation/ Negotiation Skills
- Planning and organizing
- Communication Skill (Written and Spoken)
- Technical skill
- Collaboration.
Application Closing Date
20th October, 2024.
How to Apply
Interested and qualified candidates should:
CLICK HERE TO APPLY
Note: Only shortlisted applicants will be contacted.
Job Title: Team Lead, Workplace Banking (Secured Lending)
Location: Nigeria
DUTIES & RESPONSIBILITIES
- Manages and supports existing business relationships while sourcing additional business prospects.
- Researches to identify prospective employees of corporations.
- Actively guides the efforts of the sales force.
- Develop and implement marketing strategies to promote products and services within the boundaries of approved budget.
- Serves as an advisor and business partner to the sales force.
- Conduct product training on workplace banking products.
- Undertake proposition & product pitch and organize periodic employee engagement sessions in approved Workplace Banking schemes/employers.
- Maintains and submit reports for business development activities as well as management reporting.
- Responsible and accountable for risk management of his/her business & portfolio.
- Work with the SBUs to identify new markets that present opportunities for Business.
- Consistently review the existing Products (monthly, Quarterly and Annually).
- Attend and make presentations at various SBUs monthly/quarterly performance review sessions
- Attend joint marketing calls with relevant BUs to provide adequate product and marketing support.
- Ensure the profitability of existing and new products.
- Ensure that all consumer asset products have NPLs within tolerance level (currently 5% of the total products portfolio).
- Work with CAP, CRM, CAM, Operations, IT and other SRFs to ensure effective deployment of resources to support market facing SBUs for effective products sales.
- Attend and supervise User’s Acceptance Test (UAT) sessions and ensure that test results conform with approved products terms and conditions.
- Oversee Consumer Products life cycle, from inception to launch, to evaluation/refinement and final withdrawal.
- Carry out other responsibilities as assigned by the Head, Personal Banking.
- Develop & implement strategies for the effective monitoring/tracking of Products.
- Work closely with M&CC, SBU and other stakeholders to ensure FirstBank’s Consumer products are highly visible in the market.
- Initiate promotional activities/schemes in conjunction with reputable OEMs – auto, home appliances, device vendors that are aimed at selling these products in a smart and creative manner.
- Establish and maintain close business collaborations with Corporate & Commercial Banking RMs, to increase Payroll/Workplace Banking share within their managed key account segments.
JOB REQUIREMENTS
Education
- Minimum Education: First Degree.
- Post graduate qualification in Business Administration and related certifications in Digital Product Management, Business & Data Analytics would be an advantage.
Experience
- Minimum Experience – 5 years of general banking experience.
How to Apply: Use the links below to apply:
Job Title: Relationship Manager – Commercial Banking North Division
Job Identification: 1021
Locations: Abuja, Kano and Katsina
Employment Type: Full-time
Duties & Responsibilities
- Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
- Work closely with the Business Manager in the execution of the team’s functions and activities.
- Champion the drive for deposit mobilization and trade transaction
- Provide the best customer service available in the industry.
- Develop and maintain relationship with clients by providing professional and specialized financial solutions in all areas.
- Assist in Transaction Memos and provide relationship background and financial information support, as necessary.
- Provide support in the structuring of credits in line with business potentials.
- Manage and deepen relationships with existing and prospective customers.
- Win new accounts and resuscitate dormant relationships.
- Market the bank’s products to meet customer needs.
- Initiate development of products required to meet customer needs.
Requirements
Education:
- Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
- Higher Degrees and relevant Professional Certificate will be an added advantage.
Experience:
- Minimum experience – 3 years relevant banking (marketing and credit) experience
Knowledge:
- Good Knowledge of the business environment
- Credit/Risk Management
- Banking structure, policies, and procedures
- Customer Service
- Strategic Business Planning
Skills / Competencies:
- Negotiation skills
- Strong networking and relationship
- Management skills
- Reasoning and analytical skills
- Deal structuring skills
- Strong credit and marketing skills
- Excellent people management skills
- IT and Computer appreciation
- Communications skills (written and oral)
- Portfolio Management
- Credit Assessment and Structuring
- Marketing/ Sales
- Business/ Product Development
- Customer Relationship Management
- Budget Planning & Control
- Financial Analysis Business
- Operational Strategy.
Application Deadline: Not Stated
How to Apply: Use the links below to apply:
Note: Only Shortlisted Applicants will be contacted.
Recruitment at First Bank of Nigeria Limited
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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