Recruitment at Airtel Nigeria (Airtel Networks Limited)
Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
Job Title: Area Sales Manager (All Locations)
Location: Nigeria
Job type: Full-time
Job Description
- To maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies.
Job Responsibilities
To achieve recharge sales target within state/area:
- To ensure adequate availability of all recharge denominations in sub-CP and retail points.
- To ensure channel partners are making stock available and distributing to their network of sub-CPs and retailers.
- To achieve ERC, RCV and E-pin target in agreed ratios.
- Constantly identify opportunities for driving activation and recharge sales within territory.
Achieve Share of Gross & Net Additions:
- Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in assigned area.
- Effective management of direct activation teams and monitoring of CP bus activation activities.
- KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits.
- Drive KYC inactivity to nil.
- Other initiatives to increase GAD including new site launch.
- Ensure activation of Quality GADs in assigned area.
- Develop and implement activities that will increase SONA in assigned area.
Channel branding and visibility:
- Ensure appropriate and effective outlet branding is carried out in line with the “look of success” within the territory.
- Identify visibility opportunities for Airtel brand within the territory.
- To ensure ITP increases and gives impetus to iCMS and iRMS.
- Effective management of POS stock in warehouse to avoid damage, wastage and obsolete materials.
- Train Market Developers on POS deployment in line with “look of success”.
BTS Management:
- Ensure constant CLS elimination.
- Develop subscriber acquisition and other marketing initiatives to drive revenue in CLS site locations.
- New Site Launch Plan and Distribution Preparedness.
- Effectively drive and manage target driven initiatives and projects.
Industry Awareness/Competition Intelligence:
- To effectively report competitive activities within assigned territory and implement adequate counter initiatives.
- Track on-going initiatives in Market.
- To immediately address or escalate any unusual competitor activity and sale support that may be a threat to performance of the business.
Distribution Infrastructure:
- To recruit appropriate number of Retailers- in line with scientific distribution requirements.
- Migrate all other retailers to become one stop shop.
- To identify and recruit suitable sub channel partners in territory for effective product re-distribution.
Decrement:
- Implementation of customer driven activities (product launches, town storms etc.) in assigned area.
- Drive voice and data business performance implementation of revenue generating activities and initiatives in assigned territory.
Educational Requirements
- Bachelor’s Degree in Social Sciences, Marketing, Business Management, Engineering or Computer Science.
- Master’s in business administration or management will be an advantage.
- Project management qualification will be an advantage.
Relevant Experience & Skill:
- 3+ years of commercial/ business management experience.
- Team leadership experience.
- 1 – 2 years of relevant experience in Airtel products
- Computer literacy.
- Sales knowledge.
- Product/ Service development.
- Product/ Service management.
- Interpersonal skills.
- Customer orientation.
Application Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the link below to apply:
Job Title: State Business Manager (All Locations)
Location: Nationwide
Job type: Full-time
Job Description
- To plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.
Job Responsibilities
Increase Revenue earning customer net additions – Prepaid & Postpaid:
- Identify and formulate state sales strategies to help Drive gross additions.
- Supervise health of acquisitions, compliance on activations.
- Oversee activating connections as per the stipulated turnaround times.
Increase Revenue from the State:
- Meet the Revenue targets for Prepaid and Postpaid in the State.
- Focus on revenue growth through Data and Smartphone growth.
- Focus on revenue growth by driving high value customers through MNP & Postpaid & Smartphone customers.
Expand distribution Width and Depth:
- Identify and formulate state sales strategies to help drive distribution across showrooms and Dealer Service Agents.
- Ensure expansions to align to dimensioned number of Active Easy Charge Outlets.
- Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets.
Network Coverage & Quality:
- Network Optimization.
- New Sites ROI and deployment.
- Follow through with ZTOs in delivering cell availability, quality of calls and reduction of outages at sites within state.
Deliver Showroom Experience:
- Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores.
- Ensure provision of standard Infrastructure at state showrooms.
- Ensure showroom employees are up skilled in industry training and certifications for the role.
Achieve Employee Engagement scores in line with the Engagement target for the State Business area:
- Continuously motivating the front-line employees through leadership by examples.
- Implement all action plans that will address hygiene issues etc. from engagement survey.
Educational Qualifications
- Bachelor’s Degree in Management or related Social Sciences.
- Master’s in business administration would be preferred additional qualification.
Relevant Experience & Required Skills:
- 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
- Relevant experience in Telecom industry is desirable.
- Result Orientation.
- Great problem-solving skills.
- Good communications skills.
- Good interpersonal skills.
- Customer centric.
- Sound understanding of Sales systems and Process.
- Creative self-starter.
Application Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the link below to apply:
Recruitment at Airtel Nigeria (Airtel Networks Limited)
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
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- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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