Recruitment at Great Brands Nigeria Limited

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Recruitment at Great Brands Nigeria Limited

 

 

Great Brands Nigeria Limited is a world-class, people-oriented, Performance-driven, Sales and Distribution Company. We are the leading consumer goods distribution company in Nigeria with over 35 years of experience. We aim to achieve dominant market leadership positions for premier FMCG producers by combining quality production and brand value with expert distribution.

We are recruiting to fill the position below:

Job Title: Inbound Call Representative

Location: Nigeria 
Employment Type: Full-time

Job Responsibilities

  • Manage and answer a high volume of customer calls / questions and resolving calls in a timely manner;
  • Adhere to script while handling inbound calls to assist inquiries;
  • Discusses products offered and ensures customer satisfaction;
  • Resolve customer issues with effective problem-solving skills to retain customers;
  • Provide Technical information & support for Mfg. products. Also provide alternative material options as needed;

Other related duties as assigned:

  • Deliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely manner;
  • Process daily sales orders, warranty orders and service requests in

Centerpoint / SAP systems:

  • Maintain excellent knowledge of our products and services in order to understand the customer’s needs;
  • Maintain open communication with management and other team members;
  • Documenting all customer information, communications and sales in CRM system;
  • Continually maintaining a working knowledge of our clients’ products, services and promotions;
  • Putting the customer first and remaining polite and professional at all times;
  • Delivering superior service identifying and resolving customers’ issues using problem-solving skills;
  • Building a positive rapport across a variety of personality types.

Application Closing Date
4th November, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: jobs@greatbrandsng.com using the Job Title as the subject of the mail.

Job Title: Chat / Social Media Representative

Location: Nigeria 
Employment Type: Full-time

Responsibilities

  • Attending to all customer queries, concerns, and comments posted to the company’s social media platforms.
  • Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations.
  • Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
  • Working with the marketing team to develop comprehensive social media strategies.
  • Maintaining a working knowledge of company products to effectively communicate with customers.
  • Attending social media-related meetings as required to represent the company.
  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Staying informed on social media trends, innovations, and changes.
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Application Closing Date
4th November, 2024.

Method of Application
Interested and qualified candidates should send their CV to: jobs@greatbrandsng.com using the Job Title as the subject of the mail.

 

 

 

Job Title: Telesales Representative

Location: Nigeria 
Employment Type: Full-time

Job Responsibilities

  • Reach out to potential clients through cold calls
  • Use pre-written scripts to showcase our products to possible customers,
  • Learning what their needs are and keeping the customer engaged
  • Demonstrate how our products can best address client needs
  • Upsell products if possible
  • Maintain an updated customer database, including names, phone numbers, and addresses
  • Direct calls to other departments as needed
  • Take incoming calls from current customers
  • Keep a detailed record of all calls and sales
  • Follow up on calls as needed.

Application Closing Date
4th November, 2024.

Method of Application
Interested and qualified candidates should send their CV to: jobs@greatbrandsng.com using the Job Title as the subject of the mail.

 

 

Recruitment at Great Brands Nigeria Limited

 

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview
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