Recruitment at MTN Nigeria

Job Title: Senior Lead – Technology Audit

Job Identification: 4985
Location: Nigeria
Job Type: Full time
Reports To: Manager Technology Audit
Division: Internal Audit & Forensic Services

Mission

• Manage or conduct Technology, IT Security and Network Audit projects and consulting services relating to governance and risk identification for both MTN management and staff in order to review the goals, objectives and impact of a variety of economic, financial, operational and managerial programs in conformance with company policy and procedures, Group Internal Audit methodologies and IIA standards of professional practice.

Description

• Create a holistic picture of each project to provide context for the findings, and implement procedures as required to perform Technology, Security, and Networks audits
• Manage expertise and resource planning and requirements for Technology, Security and Networks Audit assignments, special assignments, and management requests
• Manage the audit assignments’ progress and escalate any roadblocks to completion to the Senior Manager for intervention and resolution
• Ensure that IA methodology as prescribed by Group Internal Audit is strictly adhered to, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting Technology, Security and Networks processes and procedures
• Oversee and manage the work of the audit staff in conducting interviews, reviewing documents, developing and administering audit surveys, composing summary memos, and preparing working papers or audit operations
• Implement the audit program, recognise control weaknesses, assess the materiality of these weaknesses, and relate them back to the scope and objectives of the audit
• Review the audit programs to ensure the appropriate testing mechanisms
• Review and manage the work of the audit staff in identification, development, and documentation of audit issues and recommendations for improvement, as guided by Senior Manager Technology, Security and Networks
• Develop recommendations for bringing programs and operations into compliance with goals and objectives and write up reports to document findings
• Communicate the results, findings and recommendations of audit projects through written reports and face-to-face presentations on a timely basis to the Senior Manager: Financial and Operational Audit
• Ensure that the audit is carried out on the eGRC system in line with process and methodology as mandated by the Group Internal Audit and Forensics function
• Follow up on the implementation of audit recommendations in a timely manner
• Perform control adequacy and effectiveness reviews of business processes
• Interact with staff, Audit Managers, General Managers, BRM consultants, and when necessary, with Executive Management to obtain and/or communicate relevant information to achieve the objective/s of the Technology, Security and Networks Audit function
• Maintain all MTN and professional ethical standards and ensure internal audit activities are carried out in compliance with The International Standards for the Professional Practice of Internal Auditing (Standards) and IIA Code of Ethics
• Support the Senior Manager: Technology, Security and Networks in coordinating with the External Auditors where needed and facilitate their fieldwork within MTN
• Report on an ad-hoc basis on specific projects as and when necessary
• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Requirements
Education:

• First degree in a numerate discipline (Preferably BSc Electrical/ Electronics, Computer Engineering, Telecommunications, or Computer Science with strong predilection for engineering; or in any Systems oriented discipline)
• Fluent in English
• MSc or MBA in relevant field will be an added advantage

Certification:

• Certifications related to Auditing – Certified Information Systems Auditor (CISA) is required
• Certifications related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM)
• COBIT, CRISC, ISO 27001 LA, ITIL will be an added advantage

Experience:
3-7 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising others
• Experience working in a large organization
• Experience in internal audit function (with focus on Systems Audit) in a Systems/ IT/ Telecomm environment
• Worked across diverse cultures and geographies advantageous
• Knowledge of IT audit management
• Project management
• Knowledge of data science and analytics is vital
• Information technology experience such as operations, software delivery, access management, microservices, cloud infrastructure, Artificial intelligence etc
• Information security experience such as application security, network security, cybersecurity, data protection etc
• Knowledge of technical infrastructure, operating systems, networks, databases, GSM networks, firewalls and systems
• Understanding of commonly used internal control frameworks, including COBIT, ISO 27001, ISO 20000, ISO 22301, NIST Cybersecurity Framework, ITIL, etc

Application Closing Date
7th November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: General Manager – Network Implementation

Job Identification: 4995
Location: Nigeria
Job Type: Full time
Division: Network

Requirements

• Candidates should possess relevant qualifications and experience.

Application Closing Date
12th November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Solution Development

Job Identification: 5006
Location: Nigeria
Job Type: Full time
Reports To: Senior Manager – Solution Development
Division: Enterprise Business

Job Description

• Rendering prompt solution support to Segment teams, Sales & Clients success teams on new products delivered through:
• Periodic training and support on new products and services delivered.
• Periodic participation in key customer meetings and workshops to enhance closure of major customer deals.
• Key representation in key industry technology meetings and in regulatory engagements on new innovations, standards, and technologies
• Drive the adoption and implementation of Agile best practices and ceremonies within the squad.
• Prioritize key product features and functionalities across multiple product owners and user experience platforms such as eShop, self-service portals and other digital channels to ensure timely delivery and alignment with business goals.
• Drive E2E management of the product and initiative development process in terms of quality, timely delivery, and scope management through:
• Effective scoping and phasing of product deliveries within agreed timelines
• Regular coordination with the quality assurance & testing team for scripting test cases, product validations, spotting any deviations from the agreed business requirements, and performing periodic product quality & performance checks to lift product quality via:
• Rendering support in fixing issues identified
• Raising change requests where necessary to facilitate improvements and enhancements.
• Adopt robust business analysis practices to ensure adequate solutioning/architecting through:
• Facilitating cross-functional engagements with relevant stakeholders in EB-Segments, Clients services, Sales, Business Dev & outside EB to support requirement reviews, analysis, management & documentation with the aim of delivering business value.
• Documenting detailed business requirements for the proposed concepts/ business constructs from key stakeholders
• Contribute to effective change/transition management, as part of the GTM planning and execution
• Document relevant processes and artifacts e.g., FAQs, customer journeys, Lead-to-Cash (L2C) & Issue -resolution and escalation path documentations.
• Maintain and manage a transition checklist to govern the go-live/ transition to production process.
• Establish post-implementation monitoring and early-life support structures, facilitating early resolution of issues
• Define and implement Key Performance Indicators and Metrics for support and operational activities and use these metrics to drive service delivery excellence
• Interlocking with Business intelligence team to ensure product performance and revenue insights are accurately reported & consistently monitoring product performance if there are any deviations from the budget with the aim of:
• Investigating any anomaly in the product configuration.
• Engaging the Segments/CVM team and suggesting possible interventions to improve the product performance.
• Engaging IT operations in the event of possible defects and resolutions.
• Use data to inform direction and leverage analytics to measure the efficiency of both user-facing features and platform performance such as eShop, and other digital channels.

Requirements
Education:

• A first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business-related discipline
• Fluent in English and the language of the country preferred
• A master’s degree in business administration or marketing will be an added advantage.

Experience:
6–13 years’ experience, which includes:

• 5+ years of product development and systems integration with a proven track record of successfully launching and scaling products that are both user-focused and technically complex.
• Proven experience in leading and working with agile development teams, business analysis, project/change management, process improvement, and re-engineering.
• Good understanding of OSS/BSS & payment systems, networks and mobile telecoms, mobile applications, and emerging technologies
• Good knowledge of data architecture and structuring is advantageous.
• Experience working in a global/multinational enterprise (understanding emerging markets is advantageous).

Application Closing Date
11th November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Power Operations East (Network NG)

Job Identification: 4866
Location: Port Harcourt, Rivers
Job Type: Full time
Reports To: Senior Manager – Power Management
Division: Network

Mission

• Manage assigned teams in the operation and maintenance of all mechanical and electrical systems at all MTNN installations (switch/data centers and office buildings) and provide support for BTS sites on power infrastructure.

Description

• Compile, approve, and manage the assigned budget for the project, ensuring projects are completed on time within budget and to specifications.
• Work with stakeholders and the project team to develop cost-effective and value-adding solutions for each project.
• Plan resources for assigned projects, defining responsibilities and scope of work for each team member.
• Conduct a post-implementation review and documentation and follow up on outstanding items.
• Manage the documentation process, ensuring completeness and easy referral to project documents.
• Compile risk and issue matrices, assist with the analysis process, and resolve issues escalated by internal customers.
• Manage the change process and communicate the progress of the projects to relevant project stakeholders.
• Compile the initial project plan with input from all the relevant resources, confirming the plan with stakeholders.
• Obtain approval and update the project plan with changes, conducting regular update meetings with the project manager and stakeholders.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regularly reviewing their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify the training requirements of team members, develop program to address knowledge gaps, and enrich the knowledge repository within the department.

Education & Experience

• First degree in Elect/Elect, Computer Sc./Engineering or Project Management
• Formal Project Management certification or training would be an advantage.
• Fluent in English
• 6–13 years’ experience, which includes:
  • Experience working in a medium organization.
  • Experience in a Radio and Microwave Projects delivery
  • Experience in operations or planning background in telecommunications.
  • Project Management certification experience
  • High Proficiency in Excel and PowerPoint Usage.

Application Closing Date
7th November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online