Recruitment at Univacity Limited

Univacity is an EdTech startup with a primary goal of making education from schools worldwide easily attainable to students all over the world using cutting edge technology to support Schools, Recruiters, and students in the admission, visa, and travel process.

We are recruiting to fill the position below:

Job Title: Senior Product Designer

Location: Nigeria
Job type: Full time

Job Description

• We are seeking a talented and experienced Senior Product Designer to join our innovative team. As a Senior Product Designer at Univacity, you will have the opportunity to shape the user experience and visual identity of our platform, making a significant impact on how students discover educational opportunities.

Responsibilities

• Lead the end-to-end design process, from conducting user research and ideation to creating wireframes, prototypes, and final UI designs.
• Collaborate closely with cross-functional teams, including product managers, engineers, and other designers, to ensure cohesive and user-centered designs.
• Utilize user insights and feedback to inform design decisions and iterate on designs for continuous improvement.
• Design intuitive and visually appealing interfaces that align with our brand and enhance the user journey.
• Mentor and provide guidance to junior designers, fostering a culture of design excellence and growth.
• Stay updated on design trends, tools, and emerging technologies to bring innovative solutions to our platform.

Requirements

• Bachelor’s or Master’s Degree in Design, HCI, or a related field.
• Proven experience as a Product Designer, showcased in a strong portfolio of diverse digital design projects.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, etc.
• Deep understanding of user-centered design principles and a passion for creating exceptional user experiences.
• Excellent communication and collaboration skills, with the ability to work effectively within cross-functional teams.
• Creative problem-solving mindset and ability to think strategically about design solutions.
• Familiarity with front-end development concepts (HTML, CSS, JavaScript) is advantageous.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Support Representative (Travel)

Location: Nigeria
Employment type: Full-time

Job Description

• We’re seeking a Customer Support Representative to assist students and other users with inquiries related to our educational services, including program applications, tour bookings, scholarship searches, and more.
• The ideal candidate will provide exceptional support by promptly responding to inquiries through our online channels and guiding users through platform functionalities.
• Additionally, knowledge of travel processes and visa requirements is essential to support students effectively, as many of them will be exploring international educational opportunities.

Responsibilities

• Respond promptly to customer inquiries through our online support channels (email, chat, and social media).
• Assist students in navigating the platform to apply for programs, book educational tours, and use other services.
• Provide accurate and detailed information about application processes, tour bookings, scholarships, accommodation, and visa assistance.
• Offer knowledgeable advice regarding travel processes and documentation requirements for students planning to study abroad.
• Troubleshoot common issues and provide effective solutions, ensuring a smooth user experience.
• Escalate complex queries to the appropriate department as necessary.
• Track and report user feedback to help us continuously improve our services.
• Stay up-to-date on educational and travel policies to provide relevant and accurate assistance.

Requirements

• Prior experience in customer support, preferably within the education or travel industry.
• Familiarity with educational admissions processes and general knowledge of international travel requirements.
• Excellent verbal and written communication skills in English.
• Strong problem-solving abilities with a customer-first mindset.
• Ability to multitask and handle a high volume of inquiries efficiently.
• Basic knowledge of CRM and support software is a plus.
• Proactive attitude and a willingness to learn about all Univacity services.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Entry and Content Administrator

Location: Nigeria
Job type: Full-time

Job Description

• We are seeking a meticulous and detail-oriented Data Entry and Content Administrator to manage and upload information about universities, academic programs, hotels, and visa requirements onto our platform.
• The ideal candidate will have a strong understanding of data organization, basic content management, and exceptional attention to detail to ensure all information is accurate, up-to-date, and presented professionally.

Key Responsibilities
Data Entry and Content Upload:

• Add and update detailed information about universities, programs, hotels, and visa requirements onto our platform.
• Ensure all entries are complete, accurate, and formatted to meet company standards.

Database Maintenance:

• Regularly review and audit uploaded content for consistency and accuracy.
• Remove outdated or incorrect information and replace it with the most current data.

Research and Verification:

• Conduct online research to source reliable information about institutions, accommodations, and visa guidelines.
• Verify data from multiple sources to ensure accuracy before uploading.

Collaboration:

• Work closely with the development team to resolve any technical issues related to content upload.
• Coordinate with other departments to ensure content aligns with the company’s offerings and updates.

User Experience Optimization:

• Format and categorize information logically to enhance platform navigation and user experience.
• Recommend improvements to how information is presented or structured based on user feedback.

Documentation:

• Maintain records of all uploaded content, including sources and version history for audit purposes.

Key Performance Indicators (KPIs)

• Accuracy rate of uploaded data.
• Timeliness of content updates and uploads.
• Positive feedback from users regarding information clarity and accessibility.
• Reduction in user-reported errors on the platform.

Requirements
Qualifications:

• Candidates should possess relevant qualifications with 1-3 years experience
• Proven experience in data entry, content management, or a similar role.
• Strong computer literacy, particularly in Excel, content management systems (CMS), and online research tools.
• Excellent organizational skills and attention to detail.
• Ability to work independently and meet deadlines.
• Familiarity with education, travel, or visa-related industries is a plus.
• Basic knowledge of HTML or database management is an advantage.

Key Skills:

• Attention to Detail: Ensure all uploaded information is error-free and accurate.
• Time Management: Handle multiple tasks and prioritize effectively to meet deadlines.
• Communication: Collaborate with internal teams and convey findings or concerns clearly.
• Problem-Solving: Quickly identify and address discrepancies in data or content issues.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Partner Network Development Manager

Location: Nigeria
Job type: Full-time

Job Description

• We are seeking a dynamic and results-driven Partner Network Development Manager to lead the expansion of Univacity’s partnerships with educational institutions and agencies worldwide.
• The ideal candidate will be responsible for identifying, onboarding, and nurturing relationships with new partner universities, colleges, and recruitment agencies.
• This role requires a strong understanding of the global education landscape, excellent communication skills, and a proven ability to develop strategic alliances.

Key Responsibilities
Partnership Development:

• Identify and approach potential educational institutions and recruitment agencies to establish mutually beneficial partnerships.
• Develop customized proposals and presentations to attract new partners.

Onboarding and Relationship Management:

• Facilitate the onboarding process for new partners, ensuring they understand Univacity’s platform and value proposition.
• Maintain strong relationships with existing partners to ensure continued collaboration and satisfaction.

Market Research and Strategy:

• Conduct market research to identify trends, opportunities, and competitive insights within the education and recruitment sectors.
• Develop and execute strategies to expand the partner network in targeted regions.

Negotiation and Agreements:

• Lead negotiations to finalize partnership agreements, including terms and conditions.
• Ensure compliance with Univacity’s policies and standards in all partnership agreements.

Performance Monitoring:

• Track and analyze the performance of partner relationships, identifying areas for improvement and growth.
• Provide regular reports to management on partnership activities and outcomes.

Collaboration with Internal Teams:

• Work closely with the marketing, sales, and product teams to align partnership efforts with company goals.
• Provide feedback to improve the partner onboarding process and platform features.

Key Performance Indicators (KPIs)

• Number of new partner institutions and agencies onboarded.
• Retention rate and satisfaction levels of existing partners.
• Revenue growth attributed to partnerships.
• Timely execution of partnership agreements and onboarding.
• Expansion into new markets or regions.

Requirements

• Proven experience in business development, partnership management, or a similar role in the education or recruitment industry.
• Strong knowledge of the global education landscape and international student recruitment.
• Excellent negotiation, communication, and interpersonal skills.
• Bachelor’s Degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
• Ability to travel as needed to meet potential partners and attend industry events.

Key Skills:

• Relationship Building: Ability to develop and maintain strong, professional relationships with partners.
• Strategic Thinking: Capable of identifying growth opportunities and creating actionable strategies.
• Negotiation: Skilled at reaching agreements that are mutually beneficial.
• Market Knowledge: Understanding of global education trends and regional market dynamics.
• Organization: Ability to manage multiple partnerships and projects simultaneously.

Salary
N50,000 – N100,000 / Month.

Application Closing Date
Not Specified

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Social Media Content Creator

Location: Nigeria
Employment type: Full-time

Job Description

• We are seeking a creative and talented Social Media Content Creator to join our marketing team.
• The ideal candidate will be responsible for creating, curating, and managing content across our social media platforms.
• You will play a key role in engaging our audience, promoting our brand, and driving traffic to our website.

Key Responsibilities

• Develop and execute a social media content strategy aligned with Univacity’s marketing goals.
• Create high-quality, engaging, and original content for various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.
• Plan and manage a content calendar to ensure a consistent posting schedule.
• Collaborate with the marketing and design teams to produce visually appealing graphics, videos, and other multimedia content.
• Monitor social media trends, tools, and applications and incorporate them into our strategy.
• Engage with our social media audience by responding to comments, messages, and interactions in a timely manner.
• Analyze social media performance metrics and provide regular reports to improve engagement and reach.
• Stay up-to-date with the latest industry trends and best practices in social media and content marketing.

Requirements

• Bachelor’s Degree in Marketing, Communications, or a related field is preferred.
• Proven experience as a Social Media Content Creator or similar role.
• Strong portfolio showcasing your content creation skills.
• Proficiency in using social media platforms and understanding their algorithms.
• Excellent written and verbal communication skills.
• Creative thinking and ability to generate innovative content ideas.
• Experience with graphic design and video editing tools (e.g., Adobe Creative Suite, Canva, Final Cut Pro, etc.).
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Knowledge of SEO and web traffic metrics is a plus.

Application Closing Date
Not Speficied.

How to Apply
Interested and qualified candidates should:
Click here to apply online