Recruitment at Swift Networks Limited

Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform. Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of high speed internet services, telephony and IP – VPN services to both residential and enterprise subscribers.

We are recruiting to fill the position below:

Job Title: Accountant

Location: Nigeria
Employment Type: Full-time

Job Summary

• Due to rapid expansion, we are looking for a qualified candidate to fill a creative technical position as we hope to maintain our status as the leading broadband connectivity services provider in Nigeria.

Key Roles

• To ensure that the company’s financial transactions are up to date and properly documented
• To ensure the accuracy and integrity of the General ledger
• To ensure that procedures according to laid down corporate financial policies are followed.

Key Accountabilities

• To ensure that all financial transactions are input into the accounting system
• Responsible for the integrity of the General ledger
• Implementing procedures according to Corporate policies and procedures
• Producing multi-dimensional reports for Management decision
• Ensuring that all costs are properly tracked and that OPEX and CAPEX are within budget
• Preparing and implementing budgets for the entire Company
• Costing of the Company’s products, materials, and services
• Demonstrating cost-cutting initiatives aiming at providing the best solution at a lower cost
• Developing and implementing effective controls framework and management systems to guide and support business operations
• To strictly adhere to all financial policies and procedures
• To reconcile the Company’s Bank Accounts
• To maintain Fixed Assets registers
• To deal with all Tax matters
• To assist with the preparation of the budget
• To maintain and reconcile the general ledger
• To issue cheques for suppliers due
• To maintain financial files and documents
• To maintain and reconcile the accounts payable
• To book all invoices received
• To generate relevant financial reports that will aid management in making key decisions
• To reconcile all vendors’ accounts
• To process vendors’ invoices
• To reconcile Receivable Accounts
• To attend to Customers’ account query and send manual invoices where necessary
• To raise monthly journal-HQ and outlets
• Carry out other duties as may be assigned by supervisors from time to time.

Requirements / Qualifications

• Bachelor’s Degree with a minimum of Second Class Honour(Upper Division) in Accounting, Finance or any related field from a reputable Nigerian or international institution.
• Possession of a Master’s degree and relevant professional certification will be an added advantage.

Knowledge, Skills and Competencies:

• Excellent Team playing skills
• Excellent Oral and written communication skills
• Excellent presentation skills
• Good knowledge of spread sheets
• Proficient and versatile in the use of technology and accounting software packages
• Ability to thrive in a dynamic and pressurized work environment
• Ability to work with little supervision
• Ability to innovate, prioritize and implement effectively
• Hard work, High level of honesty and integrity
• Ability to maintain confidentiality of information.

Application Closing Date
31st December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: hr@swifng.net using the job title as the subject of the mail.

Job Title: Enterprise Sales Executive

Location: Nigeria
Employment Type: Full-time

Job Description

• Managing relationships with key stakeholders across all sectors of the economy to promote the company’s interests and corporate strategy;
• Acquisition of new enterprise accounts in across various market segments;
• Expanding business with existing enterprise accounts and business retention as a main focus;

Responsibilities

• Conducting industry analyses and recommending strategies to enhance Company competitiveness and profitability.
• Coordinating Network Solutions Designs and presales presentation
• Developing strategies to monitor sales and marketing performance and KPIs for employees
• Product evaluation, measurement and enhancement.
• Coordinating tailor-made marketing solutions to increase competitivenessand revenue
• Driving targets in the entire team in line with yearly sales budget.
• Coordinating product development and pricing
• Coordinating customer service and call quality assessment
• Championing Market intelligence, sales measurement and evaluation.
• Providing the company with direction on sales and share (volume and value) growth.

Knowledge, Skills and Competencies:

• Must have the drive and capability to meet and beat challenging targets;
• Must have asuccessful solution-based selling experience: VPN, Data and Voice solutions; Data Centre & Hosting, IP Camera and Surveillance solutions.
• Possessing a Telecoms / Information Technology solution sales background will be an added advantage.
• Strong relationship and team building skills; experience in dealing with corporate and government
• Entrepreneurial drive;
• Delivering results – absolute focus to deliver under pressure in an ever changing business environment;
• Putting customers first – understand the needs, expectations and requirements of stakeholders;
• Communicating for impact – effective communication with senior stakeholders inside and outside of the company;
• Making a personal difference – strong influencing skills and responsive Technical / Professional Expertise;
• Excellent communication skills including written and verbal communication;
• Strong presentation skills are required, including experience in presenting and influencing senior audiences.

Requirements

• The job holder must have a Bachelor’s Degree (Second Class Upper) in Marketing/Business Administration, Computer Science or IT related discipline.
• Experience in managing strategic business will be an added advantage.

Application Closing Date
30th December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: hr@swiftng.net using the job title as the mail subject.

Job Title: Customer Retention Specialist

Location: Nigeria
Employment Type: Contract

Job Summary

• We are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.
• To be successful as a retention specialist, you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class retention specialist should beable to improve sales by creating lasting bonds with customers.

Responsibilities

• Taking all possible measures to timely resolve customers ’ issues and processing them according to our established procedures and policies.
• Responsible for responding toinbound and outbound calls, and technical queries related to VOIP, Internet, and Data services on different platforms such as LTE, WTTx and Fibre, Wifi by using standard procedures.
• Comprehensive understanding and knowledge of using Customer Relationship Management (CRM) software to deal with incoming calls.
• Ensure full compliance with all related software applications and a strong handling power to assist customers.
• Logging all queries properly and escalating possible complaints to the concerned teams using effective tools.
• Regularly attending training and coaching sessions conducted. Learning about the organization’s products or services and keeping up-to-date with any changes to them.
• Suggesting alternatives and possibilities to resolve customers’ complaints on a priority basis.
• Giving feedback and reporting customer issues/problems to the Supervisor to ensure maximum customer satisfaction and to aware management of current trends and demands.
• Developing aggressive retention strategies based on customer feedback.
• Negotiating with customers to renew contracts and retain business.
• Building positive relationships with customers and business associates.
• Assisting with processing online payments and ensuring customers get value.

Requirements

• Must have a 2:1(Upper Credit) B.Sc / HND upper credit in Business Administration, Marketing, or a related field.
• Entry level.
• Excellent customer service skills.
• Strong conflict resolution skills.
• In-depth knowledge of sales and marketing softwaresuch as CRM, Excel, Outlook, etc.
• Ability to remain calm and professional in stressful situations.
• Advanced communication and interpersonal skills.
• Empathy and patience.
• Advanced organizational skills.

Application Closing Date
28th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@swiftng.net using the job title as the subject of the mail.