Vacancies at The Foodhub by CWC

The Foodhub by CWC (TFH) is a thriving fast casual restaurant providing a diverse menu of local and continental options to corporate and individual guests. With over 13 years in the hospitality space, our continued success stems from providing the highest quality of food and service to our guests.

TFH caters to busy professionals, families, food enthusiasts, students, and tourists looking for delicious and fast dining experiences. Established in 2021, TFH has quickly become a go-to destination for healthy and flavourful options.

We are recruiting to fill the position below:

Job Title: Procurement Officer

Location: Lagos
Employment Type: Full Time

Job Summary

• The Procurement Officer will be responsible for sourcing, purchasing, and managing the inventory of high-quality ingredients, kitchen supplies, and operational materials for the restaurant.
• This role ensures that the restaurant runs efficiently by maintaining a steady supply of goods at competitive prices, negotiating with suppliers, and maintaining strong vendor relationships.

Responsibilities
Strategic Responsibilities:

• Engage in strategic negotiations to achieve favourable conditions and strong supplier partnerships.
• Prepare procurement execution plans and oversee materials management and procurement functions of purchasing, expediting, shipping, receipt and inspections of goods.
• Ensure that procurement operations (contracts, purchasing, contract administration, expediting, supplier quality) conform to company policies and procedures.
• Create and maintain good relationships with vendors, suppliers, donors, and community partners.

Operational Responsibilities:

• Secure products and services at the best possible pricing without compromising on quality or service.
• Ensure requisitions are properly approved before purchases are made.
• Develop and maintain a food management database to keep accurate records of purchases
• Order products and supplies which includes determining the appropriate vendor (i.e. comparing price and quality standards) and entering purchases into the food management database.
• Ensure food and beverage items are in stock at the appropriate time and in optimal condition, including items with short life spans like produce and dairy products.
• Confirm accuracy and quality of orders before confirming receipt and contacting suppliers of incomplete deliveries and follow up to verify / confirm future delivery expectations.
• Use a food inventory management database to track food and beverages ordered, amounts used, and costs.
• Code invoices, forward to finance for processing of vendor payment and reconcile invoices weekly and/or monthly.
• Coordinate the delivery and ensure receipt of food and beverage products and supplies.
• Assist with and/or coordinate the preparation and storage of fresh produce for future use.
• Provides advice and guidance to management on procurement matters.
• To assist in the selection of appropriate suppliers and contractors, to promote good procurement practice with due regard to sustainability, ethical purchasing standards and whole-life costing.
• Participate in the negotiation of contract terms on a range of contracts and to monitor performance against these contracts.
• Analyse, negotiate and prepare contractual agreements, ensuring appropriate terms and conditions are included to protect the interests of the company.
• Monitor and review progress of contractual agreements, reviews and approves invoices for payment, resolves any problems that arise, performs post-contract evaluations, creates and maintains procurement records, including electronic records.

Salary
N100,000 – N150,000 Monthly.

Application Closing Date
20th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@thefoodhubcwc.com using the Job Title as the subject of the mail.

Job Title: Social Media Coordinator

Location: Lagos

Job Details
Strategic Responsibilities:

• Map out a comprehensive social media marketing plan.
• Drive social media strategies that are proven by testing and metrics.
• Analyse key metrics and tweak strategy as needed.

Operational Responsibilities:

• Manage social media marketing campaigns and day-to-day activities.
• Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
• Create content that captures happy and loyal customers.
• Monitor trends in social media tools, applications, channels, design and strategy.
• Identify threats and opportunities in user-generated content surrounding the company and report notable threats to appropriate management.
• Analyse, review, and report on the effectiveness of campaigns in an effort to maximize results.
• Develop relevant content topics to reach the company’s target customers.
• Create, curate, and manage all published content (images, video and written).
• Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
• Conduct online advocacy and open a stream for cross-promotions.
• Develop and expand community and/or influencer outreach efforts.
• Creating designs for social media pages e.g. Instagram, thumbnails, Ads, landing pages, Twitter, Blogs etc.
• Design, create and manage promotions and Social ad campaigns.
• Manage efforts in building online reviews and reputation.
• Monitor online reviews and respond to each review.
• Build and manage social media calendars.
• Run social media ads to boost online presence and brand awareness.
• Compile reports for management showing results (ROI).

Salary
N100,000 – N150,000 monthly.

Application Closing Date
18th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@thefoodhubcwc.com using the Job Title as the subject of the mail.

Job Title: Quality Control Officer

Location: Lekki, Lagos
Employment Type: Full Time

Job Summary

• As Quality Control Officer, you will ensure that our food and service meet the highest standards of quality and consistency.
• You will be responsible for monitoring various aspects of operations to maintain compliance with health and safety regulations, uphold our brand standards, and exceed customer expectations.

Key Responsibilities
Food Quality Assurance:

• Conduct regular inspections of food ingredients, preparation processes, and finished dishes to ensure adherence to recipe standards and freshness.
• Monitor food storage, handling, and temperature control practices to prevent contamination and maintain food safety.
• Collaborate with the kitchen staff to address any issues related to food quality or consistency promptly.

Hygiene and Sanitation Compliance:

• Implement and enforce strict hygiene protocols in accordance with local health regulations and restaurant policies.
• Perform routine inspections of kitchen facilities, equipment, and utensils to ensure cleanliness and sanitation.
• Provide guidance and training to staff on proper hygiene practices and food safety procedures.

Product Standards and Presentation:

• Evaluate the presentation and portion sizes of food items to ensure they meet the restaurant’s standards for quality and aesthetics.
• Work closely with the culinary team to maintain consistency in plating techniques and garnishing.
• Identify opportunities for improvement in food presentation and collaborate with the management team to implement changes as needed.

Customer Feedback Analysis:

• Solicit feedback from customers regarding their dining experience, paying special attention to food quality, taste, and presentation.
• Analyse customer comments and complaints related to food quality and service and take appropriate corrective actions.
• Proactively engage with customers to address their concerns and ensure their satisfaction with the dining experience.

Supplier and Vendor Management:

• Establish and maintain relationships with food suppliers and vendors to ensure the consistent quality and timely delivery of ingredients.
• Conduct periodic evaluations of suppliers to assess their performance and adherence to quality standards.
• Collaborate with the procurement team to source high-quality ingredients at competitive prices without compromising on quality.

Documentation and Reporting:

• Maintain accurate records of quality control inspections, food safety audits, and corrective actions taken.
• Generate reports on key performance indicators related to food quality, hygiene compliance, and customer feedback.
• Present findings and recommendations to the management team for continuous improvement initiatives.

Requirements

• Minimum of first degree in food science, hospitality management, or any related field.
• Previous experience in quality control, food safety, or a related role in the food service industry.
• Strong knowledge of food hygiene and safety standards.
• Strong attention to detail and accuracy.
• Good communication skills and the ability to work well with kitchen and service teams.
• Ability to thrive in a fast-paced restaurant environment.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to multitask.
• Task management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@thefoodhubcwc.com using the Job Title as the subject of the mail.