Vacancies at M-KOPA
M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
We are recruiting to fill the position below:
Job Title: Senior Backend Engineer
Location: Nigeria
Employment type: Full time
Department: Software Engineering
About the job
- We are looking for a very Senior Backend Engineer to join our Retention product group as we grow and expand our market impact and reach.
- We use the latest technologies and architectures to build fantastic solutions that help us provide digital and financial inclusion to our customers across our operational markets.
- As an engineer in either of the groups, you will work as a collaborator, more senior members will coach and contribute placing an emphasis on high quality output observability and monitoring as well as automated testing in all environments, including production.
- One team in particular uses infrastructure as code demonstrating the unique nature of some of our work.
Expertise
- Our expectations are that you would be comfortable working as part of a team which owns the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
- If you also value the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join one of the teams and help shape our future.
- We are looking for good grasp of / and experience with C#.NET, Event Driven Systems, microservices, testing and Deployment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Regional Sales Training Lead
Location: Nigeria
Employment type: Full time
Department: Smartphones Sales, Field Sales Force
Description
- We are looking for a passionate Regional Sales Training Lead to join our Sales team at M-KOPA as we scale up and drive digital and financial inclusion across our markets.
- This role is essential in equipping our salesforce with the skills and knowledge needed to effectively represent our products, improving productivity, and ensuring successful onboarding and growth of new Direct Sales Representatives (DSRs) across the region.
- You will be responsible for designing, delivering, and measuring impactful training programs that enable our sales teams to excel in achieving their targets.
- Working closely with newly recruited DSRs, you will lead onboarding, conduct field coaching, and oversee continuous development to boost conversion rates.
- By establishing a structured training environment, you’ll help ensure quality sales, support the launch of new products, and foster a positive culture of learning within M-KOPA’s sales operations.
Expertise
- 4+ years of experience in field sales or capability development, preferably in financial services, micro-finance, or FMCG.
- HND or Bachelor’s Degree in Humanities, Social Sciences, or related field.
- Certification from professional bodies like the Chartered Institute of Personnel Development or the Association of Talent Development is an advantage.
- Strong communication, coaching, and motivational skills.
- Proficiency in PowerPoint, training facilitation, and instructional design.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Collections Officer
Location: Nigeria
Employment type: Full-Time
Department: Smartphones Collections
Description
- You will manage new customer performance; early-stage calling, bad debt monitoring of campaigns improving cash collected, identification of better customer KYC and onboarding processes, and managing risk around early fraud detection, cancellations, and suspension processes.
- You will report to the Senior Lead Collections.
Responsibilities
- You will be involved in actively dialing through the new customer’s performance leads aged less than 30 days to understand their reason for late payments or no payments.
- You will offer solutions for customer concerns and issues raised to achieve the first-call resolution
- You are to negotiate with the customer on ways to get back on track with their payments.
- You will maintain a tracker of customer conversations by updating the history logs on Freshdesk and other relevant database applications.
- You will contact customers who’ve expressed interest to return their full kits and upgraded MKOPA products to understand their reason for return, and record the status of returned items.
- You will educate the customer on the device return policy, advising on money eligible for refund and if no money refundable advice on why that is so.
- You will initiate the downgrade/cancellation process on M-KOPAnet to ensure that the canceled and refund process is completed.
- You will help dial through customers whose accounts are suspended and partnering with different departments to ensure the issues are resolved for customers to resume loan repayment.
- Reporting – You will send a summary analysis of calls done daily on observations made and from time to time with recommendations.
Qualifications
- Minimum of 2 years experience in a similar role.
- B.Sc Degree in Business Management, Administration, Accounting, and related fields.
- Excellent attention to detail and thoughtful thinking skills
- Ability to take initiatives
- Call center industry experience.
- Excellent communication skills.
- Excellent persuasion and convincing skills, result-oriented and self-driven.
- Exceptional work ethic and integrity.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Do you see? This isn’t rocket science. It’s just a message supporting your application.
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.
Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.
Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.
Our services are completely free.
Beware of scammers
Join Our WhatsApp Channel
JOB SEARCH
Federal and State Government Recruitment
Oil and Gas Jobs
Banking and Finance Jobs
International NGOs Recruitment
Teaching Jobs
Federal and State University Jobs
Federal and State Polytechnic Jobs
Customer Service Jobs
Tired of applying for many job offers and not getting interviews?
We have the solution you are looking for!
Getting your dream job starts with a lot of personal branding and our CV writing experts will help your CV gain clarity and turn your career journey into a professional story by using words – ATS keys specific to your sector that will communicate your skills and experience. And the ability to employers in a unique and professional way, which earns you more job interviews.
Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.
We offer:
* Creative and Professional CV Services
* Creative services and cover letter
* Professional profile improvement services on LinkedIn.
You can purchase any of these services by clicking on the link below.
Let’s help you win more opportunities today, at iCreative Writers Hub, we are more than the hype💯. Email Us: sheglobalconsult@gmail.com
MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)
RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS
Scholarship In America
Scholarship in UK
Scholarship in Europe
Scholarship in Australia
Fully Funded scholarships and Grants
Premium Trust Bank Graduate Trainee Program 2025 | Application Guide
HOW TO WRITE A JOB APPLICATION COVER LETTER
A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.
Do you see? This isn’t rocket science. It’s just a message supporting your application.
CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER
CAREER GUIDE
As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.
If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE
Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.
Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.
Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.
Our services are completely free.
Beware of scammers