Recruitment at Glovo Nigeria

Glovo – We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Job Title: Head of QCommerce

Location: Nigeria

Your Mission

• The way we want to grow is by making everything in cities immediately accessible!
• To reach this goal we need a 360, analytical and results-driven person to lead the Q-commerce business in a startup where the time to market is a crucial factor.
• You will act and operate as a startup within a startup, so you must be a builder.

The Journey

• Be the owner of groceries P&L
• Manage Q-Commerce local team
• Be the owner of our disruptive Micro Fulfillment Center business inside the city, operating a network of warehouses and a large team
• Work with a cross-functional team (marketing, operations, finance…) to achieve quick and flawless execution
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement
• Give visibility to main stakeholders of the project status and follow up on next steps
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements
What you will bring to the ride:

• Experience managing and inspiring people
• FMCG experience would be preferred
• Analytical mindset
• Problem solver, results-driven, creative thinking with perfect written and spoken communication
• Built from scratch
• Interest in start-ups, technology, and a fast-paced environment
• Proactive, organized, and obsessed with details
• Out-of-the-box thinking
• Fluent in English
• An empathetic, inclusive and curious attitude

What We Offer
We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak
• An enticing equity plan that lets you own a piece of the action
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home 1 day a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Darkstore Operations Area Manager

Location: Nigeria

Your Mission

• Q-Commerce is the second biggest category inside Glovo and we are currently building a strong Local team in order to re-invent how consumers buy their groceries and any other product in their city making it more convenient and easy than ever before.
• As MFC Area Operations Manager in our Dark Stores Glovo Express, you will be responsible for delivering a best-in-class user experience for our customers and leading the implementation of the right assortment, categorization, content, pricing, and promotion strategies.

The Journey

• Launch groceries retail stores in your city from scratch
• Manage, control and direct Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals while being obsessive about iii) growth
• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
• Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
• Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives that will deliver growth of the retail stores
• Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
• Achieve stock accuracy targets.
• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
• Improve quality and eliminate errors, reducing business costs.
• Manage and report main KPIs on a weekly basis.
• Perform administrative duties, and additional functions, as needed and determined by management
• All while delivering positive P&L results

What you will bring to the ride

• An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
• 3 – 5 years of experience in retail, managing multidisciplinary teams
• Fluency in local language and English
• Proficiency with SQL
• Working knowledge of Six Sigma tools and Lean techniques is preferred
• An empathetic, inclusive and curious attitude.

We believe driven talent deserves

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Lead Supply Operations

Location: Nigeria

Your Mission

• As an Operations Lead, you will be responsible for ensuring operational excellence in Nigeria.
• You will lead the team and help them build primarily the following:
  • A top-notch supply acquisition structure
  • Owning the operational KPIs of cities, continuously evolving and building new channels of acquisition
  • Engaging with and retaining couriers (or glovers, as we like to call them),
  • Co-ordinating projects across these geographic areasby utilizing your effective data analysis, project management and stakeholder management skills. Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance. This is a unique role which has a blend of hardcore data analytics skills along with a strong sense of community engagement with couriers understanding their needs and motivations.

The Journey

• Lead the Supply Operations team of Nigeria, reporting directly to the Head of Operations
• Be the owner of Operations P&L (courier cost, compensation cost, Live Operations, Materials etc..).
• Define the medium and long-term strategy to achieve growth and profitability targets.
• Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning and zoning & implementing logistics features
• Maintain a close and personal relationship with all the couriers to understand their concerns on a regular basis and adjust fleet policies accordingly
• Conduct focus groups vis-a-vis Glovo policies and devise the best for couriers and Glovo
• Improve the operations by ensuring our ambitious targets
• Hire, train, and mentor the team members
• Standardize processes across the different geographies under your scope
• Build tools to speed up Local teams’ autonomy
• Commit to contributing to Glovo’s growth, getting the job done
• Work with local providers and legal teams, to ensure the best-in-class operations in the region
• Bring the operations team to the next level!
• Get feedback from our couriers and translate it into product and operations improvement.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
• Give visibility using analytical reports to the main stakeholders of the project status and follow up on the next steps. Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.
• Improve the operational efficiency of our partners by making sure we always deliver the best service to our customers
• Contribute to stratospheric job creation and earnings for thousands of people
• Implement, standardize and execute processes across all cities.

What you will bring to the ride

• +5 years in fast-paced environment, preferably in ops/strategy consulting, in an operations/logistic company or in FMCG/retail/top tech firms
• Proficiency in Excel and SQL knowledge is mandatory
• The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!
• Track record of success delivering and implementing new solutions/processes/standardization
• Experience in KPIs tracking and creation and optimization expertise
• Problem solver, data-driven decision-making with a strong analytical approach
• A Master’s degree in Engineering, Business, Economics are a plus
• Ability to manage small work teams and lead changes
• Excellent communication skills
• An empathetic, inclusive, and curious attitude
• Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.
• Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Cobee discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
•  Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online