Recruitment at Omnibiz Africa

At Omnibiz, we’re fully dedicated to supporting local businesses and helping them navigate the modern market. Over 52,000 businesses across the FMCG industry have trusted us to provide them with the services and necessary tools to overcome contemporary challenges in the market place. Why? The answer is simple – they believe the same thing that we at Omnibiz believe: for the global economy to thrive, local businesses must be given the grounds to grow.

As our adventure evolves, we will continue to support local businesses, provide retailers with the necessary tools to thrive in today’s market, partner with industry stakeholders, and relentlessly pursue opportunities to help Africa’s economy grow. Our work has only just begun and although the current results are encouraging, we also realize that the road ahead is long and full of challenges. Regardless, we are excited about the opportunities that exist, the pathways we are creating, and the businesses we are building relationships with.

We are recruiting to fill the position below:

Job Title: Performance and Rewards Manager

Location: Nigeria
Employment Type: Full-time
Department: Human Resources
Reports To: Head of HR

Role Overview

• The Performance, Compensation, and Benefits Manager is responsible for designing, implementing, and managing the organization’s compensation and benefits strategies, as well as overseeing performance management frameworks.
• This role ensures that the company attracts, motivates, and retains top talent while maintaining fairness, compliance, and alignment with business objectives.

Key Responsibilities
Performance Management:

• Develop and implement performance management systems, including appraisal frameworks, KPIs, and feedback processes.
• Partner with department heads to ensure performance evaluation processes are consistent, fair, and aligned with organizational goals.
• Analyze performance data to identify trends, support employee development, and address gaps.
• Train managers and employees on performance evaluation processes and best practices.
• Ensure the alignment of individual and team goals with business objectives.

Compensation Strategy:

• Design competitive salary structures based on market trends, internal equity, and company goals.
• Conduct regular benchmarking and salary surveys to ensure competitive positioning in the market.
• Develop and manage incentive programs, including bonuses, profit-sharing, and other performance-based rewards.
• Collaborate with finance to budget and forecast compensation-related costs.

Benefits Administration:

• Manage and optimize employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Evaluate and negotiate with vendors to secure cost-effective and competitive benefits packages.
• Monitor industry trends to recommend enhancements to benefits offerings.
• Communicate benefits programs effectively to employees and address their inquiries.

Compliance and Reporting:

• Ensure all compensation and benefits programs comply with local labor laws and regulations.
• Prepare reports and analytics related to compensation, benefits, and performance for senior management.
• Maintain confidentiality and accuracy of employee data.

Strategic Initiatives:

• Collaborate with HR leadership on workforce planning, budgeting, and organizational design.
• Identify opportunities for automation and process improvement in performance, compensation, and benefits management.
• Lead or support projects related to employee rewards, engagement, and retention.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Finance, or a related field. A Master’s degree is a plus.
• Certification in HR or compensation-related fields (e.g., SHRM-CP, CCP, GRP) is preferred.

Experience:

• 8 – 10 years of experience in HR, with a focus on compensation, benefits, and performance management.
• Experience in designing and managing salary structures, incentive plans, and employee benefits programs.
• Strong understanding of performance management systems and tools.

Skills:

• Analytical mindset with expertise in data analysis and reporting.
• Strong negotiation and vendor management skills.
• Excellent communication and interpersonal skills.
• Ability to balance strategic initiatives with operational tasks.
• Proficiency in HRIS and payroll systems.

Application Closing Date
28th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@omniretail.africa using the Job Title as the subject of the mail.

Job Title: Database Developer

Location: Nigeria
Reports To: Engineering Lead, DMS

Job Summary

• Design, optimize, and manage SQL databases! As a Database Developer, you will be responsible for database creation, performance tuning, data migration, and technical support to enhance system efficiency and integration.

Key Responsibilities

• Database Development – Create & maintain SQL databases, tables, and indexes
• T-SQL Programming – Develop & implement stored procedures & functions
• Performance Optimization – Tune & optimize database performance
• Data Migration & Integration – Develop scripts & support seamless data transfer
• Technical Support – Assist in solution implementation & troubleshoot database issues

Key Skills & Requirements

• Expertise in SQL, T-SQL, database design & performance tuning
• Experience with data migration, triggers, and schema management
• Strong problem-solving & troubleshooting abilities
• Knowledge of emerging database technologies & best practices.

Application Closing Date
28th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@omniretail.africa using the Job Title as the subject of the mail.

Job Title: Environmental, Social, and Governance (ESG) – Manager

Location: Nigeria
Employment Type: Full-time

Job Summary

• The role focuses on developing impact reporting models, managing sustainability programs, and ensuring compliance with international standards to enhance donor engagement and trust. It includes overseeing ESG performance through tracking, reporting, and integrating sustainability practices into the organization’s culture.
• Responsibilities also involve managing green initiatives like carbon footprint reduction and plastic pollution, while collaborating with stakeholders to promote a circular economy.
• The ideal candidate should have project management experience, a strong knowledge of ESG standards, and a commitment to social responsibility.

Description
Impact Reporting:

• Develop impact accounting and reporting models & approaches and drive international sustainability reporting standards
• Develop and manage project budget implementation, as well as identify co-funding opportunities.
• Ensure that project demand is channeled through correct processes and appropriately challenged and prioritized.
• Lead stakeholder engagement with various teams to align strategic reporting efforts with disclosure priorities, goal setting, and programmatic development.
• Responsible for translating evidence that is aligned to the organization’s go-to-market team’s donor requirements, producing content that is easily accessible and useable for go-to-market teams to use in donor reports, communications and events, helping to increase donor engagement and trust.
• Together with the marketing teams, ensure high-quality impact reporting on all grant as well as on Core donor reports and Annual Report, and developing compelling impact stories from OmiRetails communities to communicate to our (core) donors
• Represent the grant/organisation at relevant forums and consortium meetings as needed; build relationships and form alliances with external counterparts, communities of practice and stakeholders; contribute to external communications and media work as needed.
• Contribute to the overall functioning of the Fundraising Team with regards getting grants by providing proactive and ad hoc support where necessary and contributing to new proposal development and team strengthening initiatives.
• Produce well-crafted donor reports for foundations, governments, and corporate funders that present the OmniRetails market building activities with clarity, elevating key achievements relative to funder priorities.
• Maintain institutional donor files and grant records, including tracking relevant funder information, proposal and reporting timelines, and other funder-related actions and information in Salesforce and other internal systems.
• Contribute to grant application process, including compiling organizational and board information, drafting responses to specific questions, managing online submissions through funder grant portals, etc.

ESG:

• Deliver inputs into OmniRetails ESG performance across various indexes through gap assessments, intervention development and continuous performance tracking.
• Enhance and monitor OmniRetails overall ESG performance indicators and setting up of continuous assurance process working with OmniRetails Internal Audit.
• Ensure ESG Index linked to Short-Term and Long-Term incentives are tracked and audited on periodical basis for OmniRetail.
• Respond to ESG queries from all stakeholders in-line with the OmniRetails Sustainability strategy.
• Implement, and oversee ESG knowledge and data management processes, systems, and database for OmniRetail.
• Implement OmniRetails learning modules and programs for management, staff, and suppliers to entrench ESG into the culture of the OmniRetails.
• Develop reporting system on Sustainability programs to OmniRetails Board & Management and other relevant stakeholders.

Sustainability:

• Oversee the day-to-day execution of sustainability programs, including but not limited to green power program, carbon footprint and sustainable sourcing.
• Collaborate with industry associations, NGOs, and government agencies to support initiatives aimed at decarbonizing our economy, reducing plastic pollution and promoting circular economy.
• Develop metrics, KPIs, and reporting mechanisms to monitor the effectiveness and impact of climate, nature and plastic sustainability initiatives.
• Prepare annual Sustainability report and quarterly progress updates for Leadership Team, Board of Directors other stakeholders, highlighting successes and identifying areas for improvement.
• Contribute to the donor pipeline development process, including but not limited to conducting research on funding activities and priorities of prospective funders, as needed.
• Provide administrative support for sponsorships of the annual GIIN Impact Forum, including fulfillment of sponsorship benefits, as needed.

Education

• First Degree in Social Sciences / Arts or related disciple
• Fluent in English

Experience:

• 6 – 13 years’ experience with a minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Project management experience with experience in NGO or active participation in community development or social initiatives
• Demonstrable commitment to social responsibility
• Full-working proficiency in English (French would be an asset)
• Relevant experience in ESG reporting on various reporting standards / regulations with a focus on GRI, TCFD, EU regulations
• In-depth knowledge of ESG reporting landscape and developments globally
• Experience in ESG strategy development, (double) materiality assessment, Impact assessments, Due diligence, supply chain sustainability, among others
• Certifications in climate change, environment, and sustainability related areas will be an advantage

Application Closing Date
28th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@omniretail.africa using the Job Title as the subject of the mail.

Job Title: Internal Control Officer  

Location: Nigeria
Employment Type: Full-time
Reports To: Internal Audit and Risk Manager

Role Summary

• The Internal Control Lead plays a critical role in maintaining the financial integrity and operational efficiency of the organization by developing, implementing, and monitoring robust financial internal control frameworks and systems.
• This position is responsible for safeguarding assets and promoting financial operational efficiency. The ideal candidate will possess strong financial acumen, analytical skills and a deep understanding of accounting principles and financial regulations.

Key Responsibilities
Financial Control Systems

• Develop and implement financial control frameworks, policies, and procedures
• Ensure segregation of duties in financial processes
• Design and maintain effective authorizations and approval processes

Financial Risk Assessment

• Identify and assess financial risks across the organisation
• Recommend and implement measures to mitigate financial risks

Financial Reporting and Compliance

• Ensure accuracy and timeliness of financial reporting
• Monitor compliance with accounting standards and financial obligations

Audit Support

• Assist in internal and external financial audits
• Implement recommendations from audit findings

Process Improvement

• Identify opportunities for enhancing financial processes and controls
• Collaborate with finance team to implement improvements

Monitoring and Evaluation

• Perform regular testing of financial controls
• Analyse financial data to identify anomalies or potential issues

Training and Development

• Provide training and guidance on internal control best practices to relevant staff members
• Address specific training needs to fill compliance gaps

Qualifications
Education:

• Bachelor’s degree in one of the following fields: Accounting, Finance, Business Administration or a related field;
• A master’s degree (e.g. MBA) can be an advantage.

Experience:

• 3 to 5 years of relevant experience in internal controls.
• Experience with audit software and tools is beneficial
• Understanding of business processes and operations.

Certifications

• Certified Internal Auditor; or
• Institute of Chartered Accountants; or
• Any other relevant professional certification

Skills:

• Strong understanding of internal control principles, and frameworks such as CORA, COSO
• Proficiency in data analysis and financial modelling tools;
• Excellent communication and report writing skills
• Advanced analytical and problem-solving skills
• Knowledge of relevant regulations.

Application Closing Date
28th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@omniretail.africa using the Job Title as the subject of the mail.

Job Title: Brand Sales Manager 

Location: Nigeria
Employment Type: Full-time, on site
Department: Sales & Marketing
Reports To: Segment Head

Overview

• We are seeking an experienced and proactive Brand Sales Manager to drive stronger relationships with our manufacturing partners and enhance the overall sales growth of brands with which Omniretail has Joint Business Plans.
• This role will act as a vital liaison between Omniretail and manufacturers, ensuring the alignment of strategies and maximizing brand performance.
• The Brand Sales Manager will be responsible for delivering key insights to manufacturers, providing actionable feedback to internal teams, and fostering partnerships that contribute to the overall growth and success of the brands we represent.

Key Responsibilities
Liaison Between Omniretail and Manufacturers:

• Serve as the primary point of contact for manufacturers, ensuring clear and effective communication between all parties. Facilitate the flow of information and resolve any challenges that may arise to ensure smooth brand operations.

Provide Actionable Insights to Internal Teams:

• Regularly gather data and market intelligence to provide actionable insights that can help internal teams (sales, marketing, and operations) to better understand brand performance and identify opportunities for growth.

Communicate Market Insights to Manufacturers:

• Collect, analyze, and communicate sales trends, customer feedback, and competitive intelligence to manufacturers to support strategic decision-making and align brand strategies with market demands.

Sales Strategy Alignment:

• Work closely with the sales and marketing teams to ensure brand strategies are aligned with the goals of manufacturers, and ensure that all initiatives (promotions, pricing strategies, and product offerings) are executed effectively.

Brand Sales Performance & Tracking:

• Monitor and report on brand sales performance, tracking key metrics (e.g., revenue, market share, etc.) and identifying areas of opportunity for growth. Ensure that the brand strategies are continually optimized to meet targets.

Relationship Building:

• Cultivate strong and collaborative relationships with manufacturers, fostering trust and a long-term partnership. Ensure that both Omniretail and manufacturers benefit from a mutually beneficial business relationship.

Training and Support for Internal Teams:

• Provide the sales and marketing teams with the necessary tools, resources, and training to understand brand goals, product details, and sales strategies, ensuring they are well-equipped to promote and sell the brand effectively.

Problem-Solving:

• Address any challenges or concerns related to product quality, pricing, and availability. Work collaboratively with manufacturers and internal teams to resolve issues quickly and efficiently.

New Product Launches and Promotions:

• Assist with the planning and execution of new product launches, seasonal campaigns, and other promotional activities. Work with manufacturers to ensure the successful rollout of brand initiatives.

Key Qualifications
Education:

• Bachelor’s Degree in Business, Marketing, or a related field (preferred).

Experience:

• 5+ years of experience in brand management, sales, or a related field, preferably with experience in working closely with manufacturers or vendors.

Skills & Abilities:

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with key stakeholders.
• Analytical mindset with the ability to gather, interpret, and communicate data and insights effectively.
• Excellent project management skills, with the ability to manage multiple initiatives simultaneously.
• Deep understanding of sales strategies, market dynamics, and brand management principles.
• Problem-solving ability and proactive approach to addressing challenges.

Tools & Technology:

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools (e.g., Salesforce). Experience with data analytics platforms is a plus.

Key Competencies:

• Relationship Management:Ability to build strong, long-lasting relationships with manufacturers and internal teams.
• Strategic Thinking:Ability to think strategically and provide solutions that support business growth.
• Analytical Skills:Strong analytical capabilities to evaluate sales data, market trends, and customer feedback.
• Communication:Clear and effective communication, both verbal and written.
• Team Collaboration:Ability to collaborate and work cross-functionally within a diverse team.

Sales Performance & Revenue Growth
Brand Sales Growth:

• Measure the percentage increase in sales for the brand(s) under management over a specific period (monthly/quarterly/yearly).
  Target:10-20% growth in brand sales, depending on market conditions and goals.

Revenue Targets:

• Meeting or exceeding revenue targets for the brand(s).
• Target:Achieve 100%+ of the annual sales revenue target.

Relationship & Partnership Strength
Manufacturer Satisfaction:

• Regular feedback surveys or scorecards from key manufacturer partners to gauge satisfaction with communication, insights, and overall partnership effectiveness.
  Target: Achieve a manufacturer satisfaction score of 85%+.

Retention Rate of Manufacturer Partners:

• Retaining long-term manufacturer partnerships. A high retention rate reflects successful relationship management and mutual growth.
  Target:95%+ retention rate with key manufacturer partners.

Application Closing Date
28th March, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: careers@omniretail.africa using the Job Title as the subject of the email.

Job Title: Risk Manager

Location: Nigeria
Employment Type: Full-time
Reports To: Internal Audit and Risk Manager

Role Summary

• The Risk Manager plays a crucial role in identifying, assessing, and mitigating potential risks across the organization.
• This position is responsible for developing and implementing comprehensive risk management strategies that align with the company’s objectives.
• The Risk Manager will collaborate with cross-functional teams to integrate risk management practices into business operations and design strategies to address identified risks.

Key Responsibilities
Risk Assessment and Analysis:

• Conduct regular risk assessments to identify potential risks and fraud across various business functions and lines of business.
• Analyze risk data and trends to provide actionable insights

Strategy Development and Implementation:

• Design and implement strategies and policies to mitigate identified risks.
• Ensure that risk management is integrated into the organisation’s business continuity strategy
• Set Key Risk Indicators for each business function and track and monitor mitigation and resolution.

Crisis Management:

• Develop the organisation’s Crisis Management Framework, Business Continuity Plan/strategy and Enterprise Risk Framework
• Coordinate the organisations response during crisis or unexpected events
• Implement crisis management plans and communicate with stakeholders

Monitoring and Reporting:

• Monitor and review risk mitigation plans to ensure effectiveness.
• Develop and implement internal risk management reports and dashboards

Financial Risk Management:

• Develop strategies to mitigate financial risks such as market fluctuations, credit risk, currency risks.

Cross functional Collaboration:

• Collaborate with cross-functional teams to integrate risk management practices into business operations.

Incident Response:

• Respond to and investigate risk incidents or breaches, working with relevant departments to resolve issues

Insurance Management:

• Procure and manage insurance policies Respond to and investigate risk incidents or breaches, working with relevant departments to resolve issues
• Assess the organisation’s risk exposure and work with insurance brokers
• Co-ordinate the filing and management of insurance claims when necessary

Compliance and Best Practices:

• Ensure the organisation complies with legal, regulatory and industry standards related to risk management
• Stay updated on emerging risk related regulations and best practices

Providing Risk Management Training:

• Develop training materials and conduct workshops
• Educate staff and stakeholders on risk management strategies and policies

Qualifications
Education:

• Bachelor’s degree in one of the following fields: Business Administration, Finance, Economics, Risk Management, Mathematics, Statistics or a related field;
• A master’s degree (MBA or a related field) is preferred but not required.

Experience:

• 5 to 7 years’ experience in risk management.
• Experience should include conducting risk assessments, developing risk mitigation strategies, and analyzing risk data and trends.

Certifications:

• Certified Risk Manager; or
• Financial Risk Manager; or
• Professional Risk Manager

Competencies:

• Excellent communication and leadership skills
• Ability to collaborate effectively across departments
• Analytical mindset with strong problem-solving abilities.

Application Closing Date
30th March, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: careers@omniretail.africa using the Job Title as the subject of the email.

Job Title: Growth Manager (HORECA)

Locations: Abuja, Lagos, Ibadan – Oyo, Rivers, Enugu, Imo
Employment Type: Full-time
Department: HORECA (Hotel, Restaurant, and Catering)
Reports To: Head of Business Operations (HORECA)

Job Summary

• The Growth Manager (HORECA) is responsible for driving business growth, increasing market share, and maximizing revenue within the Hotel, Restaurant, and Catering (HORECA) sector.
• This role requires a deep understanding of market trends, strategic planning, and relationship management to acquire new customers and retain existing ones.
• The ideal candidate will develop and execute data-driven strategies to optimize sales performance, enhance customer experience, and secure strategic partnerships.

Key Responsibilities
Market Growth & Business Development:

• Develop and execute growth strategies to increase Omniretail’s presence in the HORECA sector.
• Conduct in-depth market research to identify trends, opportunities, and challenges.
• Implement customer acquisition strategies to attract new clients.
• Identify and develop new business opportunities to expand revenue streams.

Customer Acquisition & Retention:

• Build and maintain strong relationships with HORECA clients to drive customer loyalty.
• Ensure high levels of satisfaction through personalized engagement and support.
• Analyze customer feedback and market data to identify areas for service improvement.

Strategic Partnerships & Negotiations:

• Secure favorable partnership agreements with key players in the industry.
• Develop co-branded marketing initiatives, promotional campaigns, and exclusive offers.
• Collaborate with suppliers, distributors, and business partners to enhance customer value.

Sales Performance & Optimization:

• Monitor sales performance, analyze data, and implement corrective measures.
• Develop pricing strategies and promotional activities tailored to the needs of HORECA customers.
• Ensure alignment of sales objectives with overall business goals.

Data-Driven Insights & Reporting:

• Provide strategic recommendations to senior management based on market insights and sales data.
• Utilize CRM tools and analytics to track performance and customer behavior.
• Generate reports on business growth, market trends, and competitive analysis.

Key Performance Indicators (KPIs)

• Revenue and market share growth within the HORECA sector.
• Customer acquisition and retention rates.
• Successful execution of partnership and promotional initiatives.
• Sales performance improvement and efficiency metrics.
• Customer satisfaction and engagement scores.

Required Qualifications & Skills
Education & Experience:

• Bachelor’s Degree in Business, Marketing, Sales, or a related field.
• Minimum of 5+ years of experience in sales, business development, or growth management, preferably in the HORECA sector.
• Proven track record of increasing revenue, expanding market share, and building strategic partnerships.

Skills & Competencies:

• Strong analytical and strategic thinking skills.
• Excellent negotiation and relationship management abilities.
• Data-driven approach with experience using CRM and business analytics tools.
• Ability to work collaboratively across departments to achieve business goals.
• Excellent communication and presentation skills.

Work Tools:

• Laptop
• CUG (Closed User Group) Communication

Application Closing Date
30th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@omniretail.africa using the Job Title as the subject of the mail.