Vacancies at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Brand Manager – PalmPay Wealth

Location: Nigeria

Role Overview

• The Brand Manager – Wealth Department will lead the strategic development and execution of branding initiatives to position PalmPay’s wealth management solutions as a trusted and preferred choice. This role requires a deep understanding of financial services marketing, consumer behavior, and digital engagement strategies. The ideal candidate will have a strong growth-oriented mindset and expertise in brand storytelling, digital campaigns, and performance marketing.

Key Responsibilities
Brand Strategy & Positioning:

• Develop and execute a compelling brand strategy to differentiate PalmPay’s wealth products in the fintech and wealth management space.
• Define and maintain brand messaging, tone, and visual identity, ensuring consistency across all platforms.
• Conduct market research to understand consumer behavior, industry trends, and competitive positioning to refine branding efforts.

Marketing Campaigns & Content Creation:

• Lead end-to-end marketing campaigns to drive awareness, engagement, and adoption of PalmPay’s wealth products.
• Work closely with internal teams and external agencies to create compelling digital-first content, advertisements, and promotional materials.
• Oversee the production of multi-channel marketing assets (social media, app, website, email, offline activations) in line with brand guidelines.

Customer Engagement & Acquisition:

• Develop and execute growth-focused strategies to increase user adoption and retention of wealth products.
• Partner with the Growth and Product teams to optimize acquisition funnels and engagement campaigns.
• Monitor customer insights, feedback, and engagement metrics to refine branding and messaging strategies.

Partnerships & Stakeholder Management:

• Collaborate with financial institutions, media partners, and influencers to enhance brand visibility.
• Work cross-functionally with Product, Sales, Compliance, and Growth teams to ensure alignment on branding and messaging.

Performance Analysis & Reporting:

• Track and analyze brand performance metrics, campaign effectiveness, and ROI to optimize future initiatives.
• Develop insightful reports and recommendations based on data-driven analysis.
• Stay updated with fintech and wealth management trends to drive branding innovation.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 5-7 years of experience in brand management, preferably in fintech, financial services, or wealth management.
• Strong expertise in digital marketing, content strategy, and customer engagement.
• Experience in developing and executing multi-channel marketing campaigns, including paid digital, social media, and influencer marketing.
• Excellent communication, analytical, and project management skills.
• Ability to thrive in a fast-paced, data-driven environment.
• Familiarity with financial products such as savings, investments, and digital wealth management solutions is a plus.
• Experience working with performance marketing metrics (e.g., CAC, LTV, conversion rates) is highly desirable.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Social Media Manager

Location: Nigeria
Job Type: Contracted to Full Time

Description 

• The Social Media Marketing Operations Specialist will be responsible for managing and optimizing PalmPay’s Wealth social media presence to drive engagement, brand awareness, and customer acquisition.
• This role involves planning and executing social media strategies, monitoring campaign performance, and ensuring seamless coordination of social media marketing activities across platforms for Wealth Business Department.

Job Responsibilities

• Be responsible for the operation of official accounts of PalmPay wealth on platforms such as Facebook, TikTok, YouTube, and Instagram etc.
• Take charge of the fan operation of official accounts, including increasing the number of fans, enhancing fan activity, and maintaining fan relationships.
• Create and release promotional content of PalmPay wealth on social media.
• Collaborate with KOLs (Key Opinion Leaders) and KOCs (Key Opinion Consumers) to expand the awareness and brand influence of PalmPay wealth.
• Conduct joint activities with cooperative financial institutions, integrate the marketing resources of both parties for co-marketing.

Job Requirements

• Have more than 5 years of work experience in social media-related fields and hold a bachelor’s degree or above.
• Possess good communication and business skills and be able to cooperate well with influencers, media, and financial institutions.
• Have a good sense of the Internet, and those with media and influencer resources will be given priority.
• Be highly goal-oriented, with a strong sense of work responsibility and self-motivation.
• Have a financial background or a strong interest in financial management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Reconciliation and Settlement Manager

Location: Nigeria
Job Type: Full-time

Job Purpose

• The Reconciliation and Settlement Manager is responsible for resolving all issues arising from electronic transactions.
• Perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
• Engage aggregators and business partners on improved service delivery
• Attending to all transfer related enquiries from banks.

Responsibilities

• Develop and execute processes, standards, guidelines, and service-level agreements for partnering organizations.
• Reconciliation of transactions routed through various payment platforms including POS.
• Identifying, negotiating, and closing partnership deals on direct product offerings.
• Liaising with switching companies and card schemes on Settlement issues
• Attend to customer and merchant disputes and ensure prompt resolution.
• Liaise with banks and aggregators on settlement discrepancies.
• Attending to all transfer related enquiries from banks.
• A thorough understanding of the card brand dispute management rules, response codes, and recommended response data.
• Daily management of our dispute management process on behalf of our merchants and acquirers across the country.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Daily reconciliation of debits that arise from the chargebacks process and escalation to acquirers/ Issuers where discrepancies arise
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on the system.

Requirements

• A Bachelor’s Degree or its equivalent
• At least 6 years’ experience in Digital Financial Services or banking industry
• At least 2 years’ experience in business development and continuity.
• Experience with electronic payment systems
• 3 years Leadership experience
• In-depth knowledge of payment processing- gateways
• Leadership and team work skills,
• Organization and Time management skills
• Proficiency in the use of MS office suites.
• Excellent communication skills and interpersonal skills.
• Attention to details and accuracy
• Strong analytical and problem-solving skills.
• At least 2 years’ experience in Reconciliation and Settlement of POS

Specifications & Requirements:

• Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently.
• A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process.
• Passionate about solving problems and is focused on customer experience and outcomes.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Sales Agent 

Locations: Port Harcourt, Rivers and Benin City – Edo
Employment Type: Full-time

Job Summary
We are looking for an energetic and result-driven Business Developer to join our Pay with Transfer (PWT) team. The role involves actively engaging POS agents to:

• Convince POS agents to onboard new users by opening PalmPay accounts.
• Encourage POS agents to sell data on the PalmPay platform and earn commissions.

Requirement

• Candidates should possess an SSCE / GCE / NECO qualification.

Remuneration

• Basic Salary: NGN50,000. Transportation Allowance NGN20,000.
• Commission: NGN0-NGN100,000 (based on performance)

Application Closing Date
NOt Specified.

How to Apply
Interested and qualified candidates should send their CV to: nita.deeyor@palmpay-inc.com using the job title as the subject of the mail.

Job Title: Direct Sales Business Developer – Field Sales

Locations: Asaba, Delta and  Onitsha, Anambra
Employment Type: Contract
Slots: 9 Openings (Delta – 5, Anambra – 4)

Job Summary

• As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities

• Prospecting and Identifying quality merchant/agent and Deployments of PWT account poster.
• Educating the merchant on the benefit of the account and follow up.
• Maintaining good relationship with merchant/agent.

Qualifications

• Minimum of OND
• Previous Sales experience

Remuneration

• Base Salary: N50,000 monthly
• Transportation: N20,000
• Commission: N0 – N100,000

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to julius.olaoluwa@palmpay-inc.com and copy: okechukwu.ogayi@palmpay-inc.com using “PWT – Business Developer” as the subject of the email.

Job Title: Business Developer / Field Sales Agent

Locations: Kwara, Ogun, Osun and Ibadan – Oyo
Employment Type: Contract

Job Description

• As a Business Developer on PalmPay’s Pay with Transfer team, you will be key in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities

• Prospecting and identifying quality merchants/agents and deploying PWT account poster.
• Educating the merchant on the benefits of the bucket data business.
• Maintaining good relationships with merchants/agents.

Qualifications

• Minimum of an OND
• Previous experience in Sales/customer-facing roles.

Base Salary
N50,000 / month.

Application Closing Date
31st March, 2025.

Method of Application
Interested candidates can apply by sending their CV to: lawal.mariam@palmpay-inc.com , julius.olaoluwa@palmpay-inc.com using “PWT – Business Developer” as the subject of the mail.