Recruitment at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Provider Relations Associate (North Central Nigeria)

Location: Remote
Job type: Contract

Description

• We are currently hiring Provider Relations Associates for a 3-month contract to help grow and manage our provider network in the north central region of Nigeria.
• Identify, engage, and onboard healthcare providers in assigned region.
• Negotiate tariffs and contracts with providers, ensuring alignment with Reliance Health’s standards.
• Serve as the primary liaison between Reliance Health and providers, addressing inquiries and resolving issues promptly.
• Conduct regular check-ins to ensure provider satisfaction and compliance with agreements.
• Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere to regulatory requirements.
• Maintain up-to-date provider records in CRM systems.
• Provide feedback to improve provider processes and policies.

Requirements

• Minimum of 1 year in HMO operations, provider relations, sales, or customer success in healthcare.
• Candidate must be based in any of these North central states: Benue, Kogi, Kwara, Nasarawa, Niger, Plateau, and Federal Capital Territory (FCT).
• Familiarity with health insurance processes (tariff negotiation, claims, provider onboarding) is a must.
• Fluent in Hausa (verbal/written) to engage local providers.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in Excel (e.g., dashboards, basic functions) and CRM tools (e.g., Zoho) is a plus.
• Self-motivated, able to work independently in a remote setup.
• Willingness to travel within assigned regions as needed.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Provider Relations Associate (Northeast Nigeria)

Location: Remote
Job type: Contract

Description

• We are currently hiring Provider Relations Associates for a 3-month contract to help grow and manage our provider network in the north central region of Nigeria.
• Identify, engage, and onboard healthcare providers in assigned region.
• Negotiate tariffs and contracts with providers, ensuring alignment with Reliance Health’s standards.
• Serve as the primary liaison between Reliance Health and providers, addressing inquiries and resolving issues promptly.
• Conduct regular check-ins to ensure provider satisfaction and compliance with agreements.
• Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere to regulatory requirements.
• Maintain up-to-date provider records in CRM systems.
• Provide feedback to improve provider processes and policies.

Requirements

• Minimum of 1 year in HMO operations, provider relations, sales, or customer success in healthcare.
• Candidate must be based in any of these North central states: Benue, Kogi, Kwara, Nasarawa, Niger, Plateau, and Federal Capital Territory (FCT).
• Familiarity with health insurance processes (tariff negotiation, claims, provider onboarding) is a must.
• Fluent in Hausa (verbal/written) to engage local providers.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in Excel (e.g., dashboards, basic functions) and CRM tools (e.g., Zoho) is a plus.
• Self-motivated, able to work independently in a remote setup.
• Willingness to travel within assigned regions as needed.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Provider Relations Associate (Northwest Nigeria)

Location: Remote
Job type: Contract

Description

• We are currently hiring Provider Relations Associates for a 3-month contract to help grow and manage our provider network in the north central region of Nigeria.
• Identify, engage, and onboard healthcare providers in assigned region.
• Negotiate tariffs and contracts with providers, ensuring alignment with Reliance Health’s standards.
• Serve as the primary liaison between Reliance Health and providers, addressing inquiries and resolving issues promptly.
• Conduct regular check-ins to ensure provider satisfaction and compliance with agreements.
• Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere to regulatory requirements.
• Maintain up-to-date provider records in CRM systems.
• Provide feedback to improve provider processes and policies.

Requirements

• Minimum of 1 year in HMO operations, provider relations, sales, or customer success in healthcare.
• Candidate must be based in any of these North central states: Benue, Kogi, Kwara, Nasarawa, Niger, Plateau, and Federal Capital Territory (FCT).
• Familiarity with health insurance processes (tariff negotiation, claims, provider onboarding) is a must.
• Fluent in Hausa (verbal/written) to engage local providers.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in Excel (e.g., dashboards, basic functions) and CRM tools (e.g., Zoho) is a plus.
• Self-motivated, able to work independently in a remote setup.
• Willingness to travel within assigned regions as needed.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Technical Product Manager – DevOps Internal Systems and Tools

Location: Nigeria
Employment Type: Full-time (Remote)

Job Summary 

• We’re looking for a Technical Product Manager to join our technology team and take ownership of the systems, tools, and workflows that power our internal operations.
• This role sits at the intersection of IT, DevOps, and service operations—focused on delivering tools and practices that help our teams work smarter, stay compliant, and provide great service to members and providers.
• In a healthcare environment where reliability, security, and compliance matter—but technical fluency varies across teams—you’ll act as a translator, advocate, and organizer.
• Your job is to bring product thinking to our internal platforms and processes, enabling better decision-making, smoother operations, and stronger alignment across departments.

Why This Role Matters:

• Our healthcare teams do amazing work, but they’re often slowed down by outdated systems, unclear processes, or compliance uncertainty.
• You’ll help remove those blockers—creating a better experience for employees and ultimately for our members and providers.

What You’ll Do 

• Internal Product Ownership: Define and evolve roadmaps for internal systems like identity management, deployment tooling, monitoring dashboards, ticketing platforms, and knowledge bases.
• Stakeholder Enablement: Work closely with non-technical teams (claims, member services, provider relations, etc.) to understand pain points and translate them into technical requirements.
• Compliance Awareness: Help operational teams stay ahead of compliance, security, and other regulatory needs—without overwhelming them. Design workflows and tools that support compliance by default.
• Process Optimization: Improve how teams request, access and use  IT services, platforms and tooling. Optimizing the incident response processes. Bring a product mindset to process design and documentation.
• Collaboration Across Functions: Partner with IT, DevOps to ensure technical initiatives align with business goals and day-to-day workflows.
• Prioritization & Communication: Act as a hub for feedback, issue triage, and prioritization. Communicate tradeoffs and timelines clearly to a wide range of stakeholders.

Requirements

• Experience as a product manager or program manager, ideally working on internal tools, infrastructure, or service operations.
• Strong empathy for non-technical users. You know how to listen, translate, and advocate on their behalf.
• Comfort working in regulated environments (e.g., healthcare, insurance, finance) and collaborating with compliance and security stakeholders.
• Strong technical skills and familiarity with internal tools, development platforms and IT support. You don’t have to be an engineer, but you should have a solid understanding of the domain.
• Able to manage complexity, build trust, and make progress even when priorities shift or stakeholders need extra guidance.

Benefits

• At Reliance Health, we prioritize our people and their well-being.
• Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
  •  Remote-First Environment
    Work from anywhere while staying connected to a vibrant, collaborative team.
  •  Competitive Salary and Benefits
    We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
  •  Premium Health Insurance
    Comprehensive health coverage for you and your family, because your well-being comes first.
  •  Unlimited Leave
    Take the time you need when you need it—no limits, no questions.
  •  Meaningful Impact
    Play a key role in transforming customer experiences and shaping healthcare innovation.
  •  Collaborative Work Culture
    Join a supportive, inclusive, and team-focused environment that celebrates diversity.
  •  Growth Opportunities
    Access tools, mentorship, and resources to elevate your skills and career.
  •  Learning & Development Allowance
    We provide an allowance to support your ongoing professional growth and skill enhancement.
• This is more than a job—it’s a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Director of Business Intelligence & Data Infrastructure

Location: Remote
Employment Type: Full-time

Description

• We are hiring a Director of Business Intelligence and Data Infrastructure (B/DI) to lead our BI strategy and ensure the availability of reliable, high-quality data across the organization.
• This role is critical in empowering teams to make structured, data-driven decisions and will oversee a team of analysts and engineers.
• Reporting to the SVP of Product and Data, you’ll shape BI processes, drive innovation, and define what “good” looks like for documentation, workflows, and execution. As a fast-growing company, we’re looking for someone with the experience and maturity to elevate our data capabilities and partner effectively across product, data science, and business teams.
• Develop and execute BI strategy aligned with business goals.
• Lead and mentor a high-performing team of data analysts and engineers.
• Deliver actionable insights from complex data through advanced analytics.
• Oversee architecture and delivery of BI platform components including ETL, data warehouse, and reporting layers.
• Promote data governance, ensuring privacy, integrity, and compliance.
• Foster collaboration across departments to understand data needs and support strategic goals.
• Drive technological innovation and implementation of modern BI tools.
• Recruit and develop top talent while promoting a culture of learning.
• Communicate data insights and recommendations to senior stakeholders.

Ideal Profile

• A visionary leader with deep expertise in BI and data infrastructure, who thrives in fast-paced environments.
• Technically hands-on, yet strategic, with the ability to drive BI initiatives from concept to execution.
• Has experience scaling BI practices in high-growth, consumer-focused companies.
• Communicates clearly across technical and non-technical audiences.
• Passionate about building data-driven cultures and enabling teams through self-service tools.
• Comfortable balancing business strategy with the practical needs of day-to-day operations.

Requirements

• Bachelor’s Degree or equivalent experience.
• 8–10 years of leadership and relevant experience in data and analytics.
• Proven experience in technical engineering and product/project management roles focused on business intelligence.
• Strong background in SQL, ETL, data warehousing, and database modeling.
• Hands-on experience as a data or BI engineer.
• Experience with BI tools (e.g., Metabase, Power BI), and Infrastructure-as-Code tools (e.g., Terraform).
• Strong familiarity with Python, DBT, and data platforms like Snowflake (preferred), Redshift, BigQuery, or Databricks.
• Proven ability to lead cross-functional initiatives and communicate complex data concepts.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Nursing Officer

Location: Surulere, Lagos
Job type: Full-Time

Job Summary

• We are looking for an ambitious and result-oriented genius to join our clinical team as a Nurse to help provide top-notch medical care to our clients.

Responsibilities

• Undertake an initial intake of patient history and physical exam to appropriately triage patients.
• Collect and tag specimens exactly as outlined in each medical requisition.
• Develop effective collection techniques as they relate to groups such as paediatric and geriatric patients.
• Properly package each specimen and ensure that every specimen is delivered to the laboratory on time.
• Maintain an organized and clean work area based on state health laws and the guidelines of our medical organization.
• Answer patient questions regarding collection techniques and offer additional resources on the collection process if a patient request them

Requirements

• 2 years experience in Mid-wifery or Nursing
• Registered nurse with license to practice.
• Comfortable using basic technology including laptops and tablet devices.
• Proven experience of success in a multidisciplinary team
• Ability to provide patient counselling and advising in multiple relevant languages is a plus.
• Candidates must reside around Surulere.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online