Recruitment at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Head of Sales

Location: Nigeria
Employment Type: Full-time

Role Overview

• Your mission is to build and lead a world-class sales team from scratch, relentlessly focusing on growing the number of businesses using the Kuda Business platform.
• The Head of Sales is a vital sales leadership role at Kuda Microfinance Bank. You will play a central role in developing Kuda’s commercial footprint in Nigeria.
• Based out of Lagos, you will help grow our customer base in the territory by coordinating prospecting efforts into target industries and verticals.
• Leading from the front, you will build a high-performing team, coach and mentor them to success, localize the sales playbook, and drive growth in your assigned territory.

Responsibilities

• Communicating effectively the value proposition by focusing on a solution-based sales process
• Contacting prospective customers from a defined territory/vertical to discuss Kuda’s business product
• Build a sales team from scratch, setting KPIs & financial targets designed to scale at speed
• Managing DSAs’ sales funnels to ensure maximum performance on the following:
• Identifying potential new clients through a variety of mediums and identifying their decision makers
• Identifying, managing & executing on the client journey through the sales funnel
• Leading a team of 2-3 Sales Executives and a minimum of 10 DSAs (Direct Sales Agents), owning all aspects of performance & development
• Championing your product and market knowledge to promote Kuda’s offering.

Requirements

• 5+ years experience in sales or business development
• 2+ years experience as a high performing Team Leader, Head of Sales, Head of Business Development or Country Manager
• Experience with SMEs, preferably with a track record of sales to this segment
• Successfully built or scaled sales departments in a high growth environment catered to SMEs
• Experience in managing a team, setting compensation and performance-based metrics
• Experience coaching and mentoring junior sales staff
• Experience with both inbound and outbound (telesales).

Advantageous:

• Experience in FMCG or Finance sectors
• Growth Marketing experience
• Degree in Finance/Business related subject
• Strong knowledge of and interest in technology and financial services; prior experience working in fintech or digital payments a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Data Analyst

Location: Nigeria
Job Type: Full-time

Role Overview

• Kuda is looking for a highly skilled and motivated Senior Data Analyst to join our growing BI & Analytics team.
• We are looking for someone who can work with large datasets, leverage their expertise in data analysis and deliver actionable insights across various business functions.
• You will play a critical role in helping to shape data-driven decisions around attribution optimisation, product performance, experimentation and user engagement.

Roles and Responsibilities

• Develop, own and champion how we leverage data from our tech stack.
• Analyze, and where required build, datasets that enable better understanding of company KPIs, marketing performance and user engagement.
• Design, develop, and maintain dashboards and reports using tools like Looker.
• Conduct in-depth analyses to improve customer acquisition, engagement, retention, referral, segmentation and revenue across multiple channels. Understand trends, correlations and identify opportunities to move these key user growth metrics.
• Perform exploratory data analysis (EDA) and statistical modeling to support strategic initiatives.
• Ensure the accuracy and relevance of key performance indicators (KPIs) across different functions.
• Design and analyze experiments to improve user acquisition, product adoption, and spend efficiency of marketing campaigns.
• Be comfortable with cross-functional collaboration and delivery.
• Present findings and recommendations clearly to both technical and non-technical audiences.

Requirements

• Bachelor’s degree in Computer Science, Statistics, Business, Mathematics, Economics, or related field.
• 5+ years of working experience as a data analyst.
• Proven track record of delivering actionable insights that impact business outcomes.
• Strong understanding of mobile app technologies and attribution.
• Advanced proficiency in SQL.
• Have development experience with Business Intelligence/ visualization tools (ie. Looker)
• Possess strong knowledge of mobile app growth metrics (LTV, CR%, Churn)
• Understanding of versioning control (ie. Git, BitBucket or other similar technologies)
• Experience with data modeling (ie. dbt)
• Proven leadership skills with the ability to mentor junior team members.

Nice to have:

• Experience in the Fintech, financial services or the gaming industry
• Experience in modeling techniques and application within organisations
• Knowledge of African markets
• Understanding of SKAdNetwork.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Internal Auditor

Location: Nigeria
Job Type: Full-time

Role Overview

• We are seeking a detail-oriented and proactive Internal Auditor to join our team on a 12 months maternity cover contract. The successful candidate will support the Internal Audit function in ensuring the effectiveness of risk management, internal controls, and governance processes while safeguarding the integrity of financial and operational activities.

Responsibilities

• Assist in executing the approved internal audit plan by conducting risk-based audits across operational, financial, and other business functions
• Perform control testing and compliance reviews to assess adherence to regulatory requirements, internal policies, and industry best practices.
• Identify gaps, weaknesses, and inefficiencies in business processes and recommend appropriate remedial actions.
• Conduct ad hoc reviews based on emerging risks or management requests
• Ensure compliance with Regulatory Guidelines for MFB operations and digital banking activities.
• Assist in monitoring fraud risks, cyber risks, and third-party risks, providing recommendations for mitigation.
• Prepare audit reports with clear findings, root causes, and actionable recommendations for process improvements.
• Engage with process owners and department heads to discuss audit observations and agree on corrective action plans.
• Track and follow up on audit findings to ensure timely implementation of corrective actions.
• Support the CAE and senior management with periodic reports on audit activities and key risks
• Contribute to process improvement initiatives by identifying opportunities to enhance efficiency, automation, and governance.
• Provide advisory support on new products, system changes, and business expansions from a risk and controls perspective.
• Assist in developing and updating audit programs, task trackers, work papers, e.t.c

Requirements

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Cybersecurity, Accounting, or a related field.
• 0-3 years experience in an Internal Audit role
• ACA/ACCA certification is an added advantage.
• Excellent verbal and written communication skills
• Analytical and problem-solving skills
• Logical approach to identifying and evaluating issues and problem solving
• Displays awareness of the need for confidentiality in sensitive matters
• Fintech experience is an added advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager

Location: Nigeria
Employment Type: Full-time

Role Overview

• As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS.
• This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results.
• You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.

Key Responsibilities
Merchant Network Expansion:

• Establish and build out a robust merchant network for KudaPOS within Lagos.
• Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
• Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.

Management and Training:

• Manage and oversee a team of over 20 field agents and business development executives.
• Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
• Conduct induction training and provide ongoing support to team members.

Sales and Customer Engagement:

• Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
• Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
• Collaborate with merchants to identify pain points and offer tailored solutions.

Performance Monitoring and Reporting:

• Set sales targets and develop strategies to meet and exceed them.
• Provide weekly performance reports and market insights to management.
• Track team performance and ensure alignment with organizational goals.

Market Development and Strategy:

• Coordinate and maintain relationships with agents, aggregators, and merchants.
• Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
• Develop and execute strategies to increase sales volume and market share.

Process Improvement and Collaboration:

• Adopt a team-oriented approach to work with internal teams and external stakeholders.
• Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.

Requirements
Qualifications and Experience:

• Bachelor`s Degree in Business Administration, Marketing, or a related field.
• 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
• Proven track record of managing and training sales teams to achieve sales targets.
• Demonstrated ability to onboard and manage a large network of merchants.

Key Skills:

• Strong leadership and team management skills.
• Excellent communication and negotiation abilities.
• Proficiency in using CRM tools and Microsoft Office Suite.
• Analytical skills with the ability to use data to drive decision-making.
• Strategic thinker with a results-oriented mindset.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online