Recruitment at 1Techlink

1Techlink is a dynamic technology-driven company powering multiple ventures aimed at transforming how Africans live, learn, trade, and transact. With a strong presence in e-commerce (Qwikkie), Edutech (1Techlink Academy), and Finance (Loans and POS Services), we are redefining the digital experience across sectors.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Nigeria
Employment Type: Full-time
Reports to: Chief Vision Officer (CVO)

Job Summary

• The Head of Operations is responsible for designing and executing efficient operational strategies across all subsidiaries of 1Techlink.
• This individual will oversee day-to-day activities, ensure optimal performance across departments, and align operations with the company’s strategic vision.
• The ideal candidate will be results-driven, process-oriented, and capable of managing the complexities of a multi-sector organization.

Key Responsibilities
General Operations Management:

• Oversee daily operations across all verticals: e-commerce, academy, loan services, and POS services.
• Develop and implement standard operating procedures (SOPs) to ensure consistency and quality across functions.
• Monitor operational KPIs and ensure adherence to SLAs, timelines, and targets.
• Collaborate with finance, HR, technology, and legal teams to ensure smooth organizational coordination.

E-commerce (Qwikkie):

• Supervise vendor onboarding, product logistics, delivery systems, and customer satisfaction frameworks.
• Ensure efficient last-mile delivery, inventory management, and vendor relations.
• Work closely with product and tech teams to optimize the Vendor, Customer, and Rider apps.
• Ensure compliance with regulatory and consumer protection laws.

Edutech (1Techlink Academy):

• Oversee administrative and academic operations, curriculum rollout, and tutor recruitment.
• Ensure student enrollment targets, platform usability, and learner satisfaction.
• Develop operational strategies for online and physical training delivery.
• Collaborate with content creators, instructors, and the tech team for course availability.

Loans and POS Business:

• Ensure the efficient deployment and maintenance of POS terminals.
• Oversee credit application processes, risk assessments, and loan disbursement workflows.
• Ensure all CBN compliance standards are met.
• Implement fraud control measures and risk mitigation strategies.

Strategic & Team Leadership:

• Lead, mentor, and motivate operational team leads across all businesses.
• Participate in long-term strategic planning and expansion discussions.
• Continuously identify and implement cost-saving initiatives and operational efficiencies.
• Prepare regular operational reports and insights for executive leadership.

Performance Metrics (KPIs)

• Operational efficiency and turnaround time reduction
• Customer satisfaction and retention
• Cost-to-serve ratio improvements
• Vendor/Tutor/Agent onboarding success rates
• Compliance and audit outcomes
• Business unit profitability and support.

Qualifications and Requirements

• Bachelor’s Degree in Business Administration, Operations Management, or related fields (MBA or certifications a plus).
• 5–10 years in operational leadership roles, preferably across tech, fintech, or e-commerce.
• Experience managing multi-vertical operational models.
• Proven track record in implementing systems and improving productivity.
• Deep knowledge of compliance and regulatory requirements.
• Strong leadership, organizational, and interpersonal skills.
• Tech-savvy and systems-oriented.

Key Competencies:

• Strategic Thinking and Execution
• Operational Excellence and Innovation
• Project Management and Prioritization
• Analytical and Data-Driven Decision Making
• Strong Leadership and People Management
• Tech-Savvy with a Systems Mindset
• Regulatory and Risk Awareness.

Salary
N500,000 – N700,000 Monthly.

Application Closing Date
30th August, 2025.

Method of Application
Interested and qualified candidates should send their CV to: hr@1techlink.com using the Job Title as the subject of the mail.

Job Title: Systems Administrator

Location: Nigeria
Employment Type: Full-time
Reporting to: Chief Technology Executive

Job Overview

• We are seeking a skilled Systems Administrator with experience in Hyper-V virtualization technologies to join our infrastructure team.
• The ideal candidate will manage, maintain, and troubleshoot Windows-based server environments while ensuring the stability, performance, and security of our virtualized infrastructure.
• This role involves collaboration with other IT professionals to ensure seamless delivery of IT services and support for business operations.

Key Responsibilities
Server Administration:

• Install, configure, and manage Windows Server 2022/2025 operating systems.
• Perform routine maintenance tasks, including patching, updates, and firmware upgrades.
• Monitor server health, resource utilization, printers, backups and resolve system alerts.
• Ensure Active Directory (AD), DNS, DHCP, and Group Policies are properly configured and optimized.
• Automate administrative tasks using PowerShell or similar scripting tools.

Hyper-V Administration:

• Design, implement, and manage virtual environments
• Configure and maintain virtual machines (VMs), templates, and snapshots.
• Optimize VM’s; resource allocation, load balancing, and performance.
• Troubleshoot VMware-related issues, such as cluster configuration and VM connectivity.
• Monitor and maintain Hyper-V HA and DRS functionalities.

Security and Compliance:

• Implement and enforce IT security policies and procedures for Windows and VM systems.
• Perform security assessments and vulnerability management on servers and virtual environments.
• Maintain system backups and disaster recovery plans.

Performance Optimization and Troubleshooting:

• Identify and resolve performance bottlenecks on both physical and virtual servers.
• Analyse system logs and provide timely resolution for technical issues.
• Collaborate with the network and storage teams for integrated IT support.

Documentation and Reporting:

• Maintain up-to-date documentation for server and virtualization configurations, processes, and policies.
• Provide regular reports on system performance, capacity planning, and uptime metrics.

Qualifications and Skills
Technical Expertise:

• In-depth knowledge of Windows Server OS (2019/2022) and services like Active Directory, DNS, and DHCP.
• Proficiency with Virtualization technologies, including Hyper-V.
• Familiarity with NAS storage systems in a virtualized environment.
• Experience with backup and disaster recovery tools.
• Strong scripting skills (e.g., PowerShell, Python) for automation.
• Understanding of networking protocols (TCP/IP, VLANs, etc.) and firewall configurations.

Soft Skills:

• Strong problem-solving and troubleshooting abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented with a focus on documentation and process adherence.

EDducations and Certificatios:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Relevant certifications in Windows Systems administration are highly desirable.

Experience:

• 3-5 years of hands-on experience as a Windows/Unix systems Administrator.
• Proven track record in system upgrades, migrations, and troubleshooting in complex IT environments.

Work Environment:

• Availability to work outside of standard hours for maintenance, upgrades, or emergencies.
• Participate in a 24/7 on-call rotation as needed.

Preferred Skills (Optional):

• Experience with cloud platforms such as Azure or AWS in hybrid setups.
• Exposure to VMware, vSphere, ESXi or other virtualization platforms.
• Experience with NAS systems and Network configuration

Salary
N150,000 – N250,000 per month.

Application Closing Date
25th August, 2025.

Method of Application
Interested and qualified candidates should send their CV to: hr@itechlink.com using the Job Title as the subject of the mail.

Job Title: Product Manager

Location: Nigeria
Employment Type: Full-time
Reporting To: Chief Vision Officer and Chief Technology Executive

Job Overview

• The Products Manager ensures the group’s vision and mission are effectively communicated and executed across all departments.
• This role drives product strategy, oversees performance monitoring, and coordinates cross-company projects to ensure alignment with business objectives and customer needs.

Key Responsibilities
Strategic Alignment & Performance Management:

• Ensure the vision and mission of the group of companies are clearly communicated and implemented across all departmental heads.
• Facilitate synergy among departments to drive organizational objectives and maintain strategic coherence.
• Establish performance monitoring and management frameworks to track departmental progress and ensure continuous improvement.
• Develop and implement KPIs to measure success and identify areas of optimization.

Product Strategy & Execution:

• Define and implement the product strategy, roadmap, and features in alignment with the organization’s business goals.
• Collaborate with stakeholders to ensure products meet evolving customer needs and market demands.
• Drive innovation by identifying new opportunities and enhancements that contribute to product success.
• Oversee product lifecycle management from ideation to market release and subsequent iterations.

Project Management & Cross-Company Coordination:

• Act as the primary coordinator for projects emerging across all companies within the group.
• Establish standardized project management processes to ensure efficiency and timely execution.
• Lead cross-functional teams to ensure alignment and collaboration across different departments.
• Identify risks and obstacles early and develop mitigation strategies.

Stakeholder Collaboration & Reporting:

• Maintain strong relationships with executive leadership, departmental heads, and key stakeholders to ensure seamless communication.
• Provide regular reports on product performance, departmental effectiveness, and project status to the Chief Business Executive.
• Advocate for customer-centric product decisions while balancing business goals and technical feasibility.

Skills

• User Testing & Feedback Analysis: Running usability tests, gathering feedback, and iterating based on real-world use.
• Agile Methodologies: Experience with Scrum or other agile frameworks for managing product development.
• Stakeholder Management: Managing expectations, balancing priorities, and aligning different teams to a shared goal.
• Project Management: Ability to manage timelines, resources, and risk to ensure successful product delivery.
• Technical Understanding: Not necessarily coding, but understanding how tech stacks, APIs, and systems work to communicate effectively with engineers.
• Product Vision & Strategy: Ability to define and communicate a clear product vision aligned with business goals.
• Market Research & Competitive Analysis: Skilled in conducting user research, analyzing market trends, and identifying customer needs.

Salary
N150,000 – N250,000 / month.

Application Closing Date
22nd August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@1techlink.comusing the Job Title as the subject of the mail.

Job Title: Head of Marketing

Location: Nigeria
Employment Type: Full-time
Reporting to: Chief Vision Officer (CVO)

Job Summary

• The Head of Marketing will lead and drive the overall marketing strategy across all 1Techlink business units.
• This includes overseeing branding, digital marketing, customer acquisition, public relations, and growth marketing initiatives.
• The ideal candidate is a results-oriented strategist with strong leadership skills, capable of turning vision into measurable growth, while maintaining a consistent brand message across all platforms.

Key Responsibilities
Strategy & Leadership:

• Develop and execute comprehensive marketing strategies aligned with company goals and business unit objectives.
• Lead the marketing team and oversee agency/vendor relationships.
• Provide marketing insights and reports to executive leadership for strategic decisions.
• Set clear KPIs for each campaign and business line, ensuring effective ROI tracking.

E-commerce (Qwikkie):

• Plan and execute customer acquisition and retention campaigns across digital platforms.
• Collaborate with product and sales teams to grow vendor and customer adoption.
• Drive performance marketing (SEM, display ads, influencer campaigns) to increase app downloads and transactions.
• Optimize marketplace visibility through SEO, partnerships, and promotions.

Edutech (1Techlink Academy):

• Lead outreach campaigns to drive course enrollments and brand awareness.
• Collaborate with the academic and tech teams on landing pages, webinars, and email marketing.
• Drive tutor recruitment and educational partnerships.

Performance Metrics (KPIs)

• Customer acquisition and retention rates across all verticals
• ROI on marketing campaigns
• Website and app traffic growth
• Social media engagement and brand visibility
• Lead conversion rates
• Market share and revenue contribution
• Career growth in a rapidly expanding tech ecosystem.

Qualifications and Requirements

• Bachelor’s Degree in Marketing, Communications, Business Administration, or related field (MBA or certifications are a plus).
• 5–10 years of marketing leadership experience, preferably in tech, e-commerce, or fintech sectors.
• Proven success with multi-channel marketing strategies and performance marketing.
• Experience with marketing automation tools, data analytics, and CRM platforms.
• Excellent communication, leadership, and stakeholder management skills.
• Creative, analytical, and hands-on approach to marketing.

Loans and POS Business:

• Design campaigns to promote loan offerings and POS device deployments.
• Ensure regulatory-compliant financial messaging and transparency.
• Build trust in financial products through storytelling and social proof.

Branding & Communications:

• Ensure consistent brand messaging across all customer touchpoints and business units.
• Oversee PR initiatives, press releases, and corporate communication.
• Manage social media strategies, community engagement, and content calendars.

Team Management & Development:

• Recruit, train, and mentor high-performing marketing professionals.
• Manage team performance, budgets, and timelines.
• Foster a culture of creativity, experimentation, and accountability.

Key Competencies:

• Strategic Planning and Execution
• Data-Driven Decision Making
• Digital & Performance Marketing
• Brand Management & Positioning
• Campaign Management
• Leadership & Team Building
• Strong Copywriting & Communication Skills.

Salary
N500,000 – N700,000 / month.

Application Closing Date
30th August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@1techlink.com using the Job Title as the subject of the mail.