Recruitment at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Virtual Banker, Africa China Banking (ACB)

Job Ref ID: 80442638A-0001
Location: Nigeria
Job type: Full-time
Business Segment: Business & Commercial Banking.

Job Description

• To effectively resolve customer complaints and complex queries, ensuring a consistent and positive brand experience for Africa China Banking clients.
• This involves adhering to complaint management and dispute resolution processes to minimize reputational risk and customer attrition.

Requirements
Qualifications

• B.Sc in Social Science or related field.
• Masters and Professional certifications can be an added advantage.

Experience:

• Mandarin speaking.
• 1 – 3 years of experience in Operations, Channel, Call Centre, Helpdesk -Service, Support, Project Implementation and management.
• Experience in telecommunications Support.
• Understanding of Stanbic IBTC’s products and services.
• Conceptual and practical knowledge of credit procedures, policies, and standards
• Computer literacy, particularly with Microsoft Word, Excel and Power Point

Additional Information
Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Exploring Possibilities

Technical Competencies:

• Banking Process & Procedures
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)
• Active Listening
• Query Resolution

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Client Service

Location:  Nigeria
Job type: Full-time

Job Description

• The Client Service Officer should be able to attend to walk-in clients in an efficient, effective and courteous manner to achieve customer satisfaction, repeat patronage and referrals.
• He/she is expected to maintain a high level of integrity and ethical standards. Client Service Officer is expected to have the adequate knowledge to attend to any number of client enquiries, pension payment applications and complaints at their locations and promptly escalate Material Difficult and Unusual (MDU) situations/ transactions to the relevant Branch Service Manager (BSM) and where necessary, engage the Regional Branch Service Manager (BSM).
• The Client Service Officer should be able to stand as a useful medium of feedback to management because of the sensitive nature of regular interface with clients. Client Service Officer is expected to proactively and reactively enlighten customers about the group products.

Qualifications

• First Degree in related discipline
• 1 – 2 years post-NYSC experience

Additional Information

• Behavioural Competencies:
• Establishing Rapport
• Generating Ideas
• Interacting with People
• Making Decisions
• Managing Tasks
• Pursing Goals
• Upholding Standard
• Technical Competencies:
• Customer Understanding (Pension)
• Product and Services Knowledge
• Product Related Systems (Pension).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Underwriting

Job Ref ID: 80444288A-0001
Location: Nigeria

Description

• To assess and underwrite corporate clients’ risks in line with the approved policies and standards for the company underwriting profitability.
• To monitor key performance indicators on various products to ensure optimal performance.
• Drive system changes to ensure they are tested and implemented within deadlines with support from Underwriters, Product Managers, Project managers and IT.
• To deliver on underwriting changes that improves on efficiency using technology and new underwriting practices

Qualifications

• First Degree in any related discipline.
• 2 – 3 years post-NYSC experience.
• Experience of the Nigerian insurance market as well as the regulatory framework.
• Experience in general financial or accounting or risk management knowledge is an added advantage.

Behavioural Competencies:

• Challenging Ideas.
• Developing Expertise.
• Embracing Change.
• Examining Information.
• Producing Output.
• Providing Insights.
• Team Working.
• Thinking Positively.

Technical Competencies:

• Analysing Insurable Risk.
• Insurance Principles.
• Insurance Products & Services.
• Risk/ Reward Thinking.
• Underwriting and Pricing Risk.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Subscription

Job Ref ID: 80443984A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management

Job Description

• Subscription unit is saddled with the responsibility of receiving inflows made by clients into our various mutual fund accounts and ensuring that client inflows are applied within the agreed timelines.
• Managing the day-to-day activities in unitized schemes and accurately processing of subscriptions into managed schemes.
• Processing of Client subscription inflow into the respective mutual funds on the core application within stipulated timelines.
• Static data update for standalone client and umbrella fund clients.

Qualifications

• Minimum of a BSc degree in any field
• 2-3 years of experience in any related entry-level financial role
• Any professional qualification may be an added advantage

Additional Information
Behavioural Competencies:

• Convincing people
• Teamwork
• Thinking positively
• Being proactive

Technical Competencies:

• Financial and Data Analysis
• Reporting and Documentation
• Customer Relationship Management
• Customer Support Skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Onboarding & Subscription

Job Ref ID: 80421919A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management

Job Description

• To provide a document management service to the teams by receiving, capturing and sorting all application-related documents, and index or allocate accurately to the correct functional area, meeting the required world-class operational standards for document control.
• Managing the day-to-day activities in unitized schemes and accurately processing subscriptions into managed schemes.
• Processing of Client subscription inflow into the respective mutual funds on the core application within stipulated timelines.
• Static data update for standalone client and umbrella fund clients.

Qualifications

• Minimum of a BSc degree in any field
• 2-3 years of experience in any related entry-level financial role
• Any professional qualification may be an added advantage

Additional Information
Behavioural Competencies:

• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interacting with People
• Interpreting Data

Technical Competencies:

• Client Relationship Management
• Collaboration
• Continuous Improvement
• Operations Risk Management
• Records and Archive Management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, IT Software Engineering

Job Ref ID: 80444297A-0001
Location: Nigeria
Job type: Full-time
Business Segment: Personal & Private Banking

Job Description
Strategic Leadership:

• Define and implement the software engineering strategy in alignment with the Bank’s technology and business objectives.
• Work closely with Head, IT Delivery to prioritize engineering initiatives and allocate resources effectively.
• Drive adoption of modern software engineering practices, including agile methodologies, DevSecOps, automated testing, and cloud-native development.
• Contribute to the Bank’s digital transformation roadmap through innovative software solutions.

Software Development & Delivery:

• Oversee architecture, design, development, and deployment of banking applications, ensuring high performance, scalability, security, and regulatory compliance.
• Manage software development life cycles for projects, ensuring timely delivery, quality standards, and budget adherence.
• Establish and enforce coding standards, secure coding practices, and code review processes.
• Collaborate with solution architects to ensure software architecture meets enterprise standards and business requirements.
• Oversee integration of applications with core banking systems, digital channels, and third-party services (e.g. fintech partners, payment gateways).

People Leadership & Management:

• Lead, mentor, and grow high-performing software engineering teams, fostering a culture of technical excellence, accountability, and innovation.
• Manage team capacity, career development, and succession planning for software engineers.
• Collaborate with HR on recruitment and retention strategies for critical software engineering talent.

Quality Assurance & Governance

• Ensure rigorous software testing practices, including automated testing, performance testing, and security testing.
• Work closely with Quality Assurance, Security, and Risk teams to ensure all software meets regulatory and internal control requirements.
• Maintain documentation for applications, codebases, and engineering processes.

Stakeholder Engagement:

• Engage with business stakeholders to understand requirements and translate them into technical solutions.
• Serve as technical advisor to business units on feasibility, cost estimation, and solution options.
• Manage relationships with external vendors and partners supporting software development.

Financial Management:

• Develop and manage software engineering budgets, controlling costs while ensuring quality and innovation.
• Evaluate cost-benefit of in-house development vs. third-party solutions.

Continuous Improvement, Emerging Technology & Innovation:

• Stay abreast of emerging technologies and trends in banking, fintech, and software engineering.
• Introduce innovative solutions to improve customer experience, operational efficiency, and competitive differentiation.
• Foster a culture of continuous improvement in processes, tools, and technologies.

Qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, or related field.
• Master’s Degree or MBA is an added advantage
• Minimum 12-15 years’ experience in software engineering roles, with at least 5 years in a leadership capacity, preferably in the banking or financial services industry.
• Proven track record in managing large-scale software development projects.
• Strong background in enterprise application development, microservices architecture, APIs, cloud technologies, and DevSecOps practices.
• Experience working with core banking systems, digital channels, payment systems, and regulatory compliance in Nigeria.
• Sound knowledge of Nigerian banking regulations, CBN guidelines, and data privacy law.

Additional Information
Technical Skills:

• Proficiency in multiple programming languages (e.g. Java/Java Sprinbot, React, Angular, Node JS, C#, .NET, Python, Express, JavaScript, Ruby, Go, Swift/Kotin, etc.), Software engineering principles, Database (i.e. MongoDB, Postgres, Oracle, Sql etc.)
• Strong understanding of architectural patterns (e.g. microservices, event-driven architecture).
• Experience with modern software development practices (CI/CD, DevSecOps, containers, cloud-native development).
• Knowledge of API design and integration strategies.
• Agile development practices
• Good understanding of cybersecurity principles in software development.

Soft Skills:

• Strong leadership and team management skills.
• Excellent communication and stakeholder management.
• High problem-solving ability and analytical thinking.
• Business acumen with a strategic mindset.
• Ability to work in a fast-paced, regulated environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Accounts Payable

Location:  Nigeria
Job type: Full-time

Job Description

• To undertake all payment functions associated with recording, reconciliation and payment of both internal and external customers.
• Process all foreign payments (through IBC) for items, ensuring vendors are paid timeously, correct amounts are paid and accounts are accurately allocated and proper authority obtained.
• Review and processes all transactions for payments for services or goods procured on behalf of Stanbic IBTC group in accordance with the group’s policies and guidelines.
• Monitor the payment GL accounts, Cash advance GL 3003000, GL 2808000, 5205004, 5119008, the IC receivable and payable Accounts and other specific suspense accounts used by the team, ensure no long outstanding items.
• Ensure smooth run of month end activities, support Business units, manage/monitor team in all month-end processes to ensure deadlines are met and there are no disruptions to day to day and month end activities.

Qualifications

• BSc in Finance and Accounting
• ICAN, ACCA, or an MBA can be an added advantage.

Experience:

• 1- 2 years of experience in the Accounting field.
• Computer literate; Proficient in the use of Microsoft Office.
• Knowledge of an Accounting Software package.

Additional Information
Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Documenting Facts
• Embracing Change
• Interacting with People

Technical Competencies:

• Financial Accounting
• Expense Processing
• System Use & Application

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Reconciliations Officer

Job Ref ID: 80444626A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management

Job Description

• The reconciliation officer is responsible for handling resolution related transactions with high level of integrity and ethical standards, in an effective and efficient manner to achieve customer satisfaction within defined Service Level Agreements (SLAs) and turnaround times (TATs) and contribute to the process of improving, automating, digitising and/or eliminating reconciliations.

Requirements
Qualifications:

• Type of Qualification: B.Sc
• Field of Study: Business Commerce, Finance, Accounting or any Social Science related discipline

Experience Required:
Reconciliations:

• 1 – 2 years basic knowledge of transaction processing workflow and control processes, and general knowledge of pension’s matters and a minimum of 1 year experience in a financial service environment preferably wealth management.
• Strong general knowledge and exposure to general financial markets, within a financial institution, as a Reconciliation Officer capturing and processing financial data input on financial or accounting systems, applying financial processes and procedures. Good finance product knowledge related to reconciliation services.

Additional Information:
Behavioural Competency:

• Checking Details
• Resolution processing
• Embracing Change
• Taking Action
• Following Procedures
• Generating Ideas

Technical Competencies:

• Resolution Processing
• Client Engagement/Industry Knowledge
• Processing
• Data Management (Administration)
• Driving Delivery of Results.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer, Software

Job Ref ID: 80444495A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking

Job Description

• To design, code, test, debug, and maintain programs in development environments. Apply agreed standards and tools, to achieve a well-engineers result. Work within a strict framework of programming standards under supervision of senior technical resources.
• Adhere to application lifecycle management accountabilities, architectural platforms and guardrails and ensure that all activity is digitally recorded and tracked to enable continuous delivery and development in the engineering environment, by effectively collaborating with stakeholders to deliver on required target to add value to the clients.
• Adopt and adhere to suitable and agreed development methodologies and principles through work outputs and behaviours that enables continuous delivery and development across the production environment as well as ensuring effective collaboration with all colleagues and stakeholders in order to meet required targets and therefore deliver value to the customer.
• Develop code, build, assemble, implement, test and perform data conversion for applications and ensure that processes are accurately documented. Perform system enhancements for the applications as required to ensure the delivery of the engineering function.
• Construct, interpret and execute moderate to complex end to end system and program tests to verify correct operation of completed systems, to ensure that technical requirements are adhered to and test execution activities to ensure seamlessly and effective implementation engineering systems.

Qualifications

• BSc IT and Computer Sciences or related field.
• Professional certification can be added advantage.

Experience:

• 2-4 years broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions

Additional Information
Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Documenting Facts
• Developing Expertise
• Interacting with People

Technical Competencies:

• Awareness of the Software Development Life Cycle (SDLC).
• Code Writing
• Trouble Shooting Ability
• Ability to write programming code based on a prepared design
• Knowledge and understanding of the standards and phases of implementing new systems or software.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Portfolio Insight

Job Ref ID: 80444105A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Business & Commercial Banking

Job Description

• The Portfolio Insight officer works with the Team lead to develop and coordinate the execution of the strategy for Products across BCB, providing monitoring and reporting analysis on business performance which translates into quantifiable and actionable plans to support Business growth.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Any field
• Other qualifications: Certification in Certificate For Documentary credit Specialist (CDCS), Certified International Trade Professional (CITFP), Certificate for International Trade (CITF), CFA Level 2 Candidate will be an added advantage

Experience Required:

• 3-4 years relevant experience and strong analytical skills and reporting, product documentation, data interpretation and management, data integrity, and product design or development. strong communication and presentation skills
• Total number of 4 years of experience.

Additional Information
Behavioural Competencies:

• Embracing Change
• Producing Outputs
• Documenting Facts
• Establishing Rapport
• Generating Ideas

Technical Competencies:

• Effective business communication
• Risk Response Strategy
• Filtering Core Issues and Patterns
• Risk/ Reward Thinking
• Risk Reporting

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online