Recruitment at Equinix Nigeria
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
We are recruiting to fill the position below:
Job Title: Data Center Critical Facilities Personnel III
Job ID: JR-154768
Location: Nigeria
Employment Type: Full Time
Job Summary
- Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.
Responsibilities
Facility/Infrastructure Maintenance:
- Performs semi-routine preventative maintence checks on-site to non-critical, facility components
- Performs semi-routine repairs, maintenance and installations to non-critical facility components
- Monitors the Builiding Monitoring System (BMS) and responds timely to semi-routine alarms according to standard operating procedures
- Assists more senior staff in higher facility repairs and corrective maintenance measures
- Operates plumbing, fire suppression, and safety systems, under the supervision of more senior technical staff
- Normally follows established procedures on routine work, requires instructions only on new assignments
Vendor Support:
- Coordinates with vendors to ensure maintenance activities are carried out as per Equinix’s requirements
- Supports the work order approval process for service providers on routine maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out
- Ensures vendor maintenance activities are carried out as per Equinix’s standard operating procedures
Site Administration & Incident Support:
- Performs semi-routine site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
- Uses acquired job skills in following operating procedures to support on-site administration
Work Orders & Additional Projects:
- Completes semi-routine work requests and circuit installations
- Follows established procedures with troubleshooting and maintaining office equipment (if necessary); supports auxiliary equipment and machines
- Assists more senior staff with responding on-site incidents and acts as directed
Collaboration:
- Collaborates with others to resolve semi-routine facility incidents
- Provides assistance to more senior staff on infrastructure projects
- Informs stakeholders of inventory needs to maintain stock levels of parts and equipment
Qualifications
Typical Degree & Years of Experience
- Typically requires a high school diploma and proven years of equivalent work experience
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Data Center Customer Operations Personnel III
Job ID: JR-154370
Location: Nigeria
Employment Type: Full-time
Job Summary
- Applies acquired job skills to work on tasks that are semi-routine in nature.
- Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.
Responsibilities
Queue Management / Reporting:
- Reviews work order requests in the queue and responds to semi-routine work orders by adhering to commitment times
- Escalates and expedites orders to appropriate teams upon standard operating procedures; supervision needed on the escalation of non-standard procedure escalation requests
- Ensures adherence to commit times within standard operating procedures
- Maintains detailed written records of all work activity
- Updates local asset databases and other systems
Installations:
- Rack and stack semi-routine customer equipment tickets
- Supports intra-cage infrastructure installations by following the standard operating procedures of semi-routine customer installs, which may include: fiber trays, ladder racks, customer equipment and cabinets; semi-basic cage installs for mesh and overhead cable trays; and, performs tape changes and standard operating back-up changes
Cross-Connect:
- Supports semi-routine datacenter standard operating cross-connect work order requests (installs, terminations, modifications, and testing)
- Ensures the standard operating procedures are followed on cable management of: coax, fiber, twisted pair copper, and semi-routine intra-building cross connects
- Learns to install ‘across’ connect circuits (switched, multiplexed, etc.), under supervision
Testing / Troubleshooting:
- Supports semi-routine standard operating testing and standard operating installations of customer assets
- Supports standard operating procedures of layer 1 cross-connect certification testing
- May learn non-standard operating testing, such as: layer 2 and layer 3 testing, under supervision
Stakeholder Partnership:
- Supports the operations and security personnel team for breaks or other activities, when necessary
- Supports standard operating procedural tasks provides back-up assistance to team members when necessary
Customer Management:
- Supports customer satisfaction with timely adherence to following semi-routine execution order requirements
- Delivers a high level of service and an excellent customer experience when interfacing with customers
- Provides support with time expectations on new deployments and existing alterations, by following standard operating procedure guidelines
- Supports customers on-site by through access control and escorting services
Projects:
- Supports fulfillment of projects that follow standard operating procedures; if projects deviate from standard procedures, then works under supervision
- Supports vendors on projects
- Supports physical customer audits
Training:
- Completes all assigned training in a timely manner
- May provide support to new hires
Qualifications
- Typically requires a high school diploma and years of equivalent work experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Product Manager
Job ID: JR-154181
Location: Nigeria
Employment Type: Full-time
Job Summary
- Supports the execution of a product strategy by performing research and analysis.
Responsibilities
Product Lifecycle Management:
- Identifies improvements to existing product processes; develops a strong understanding of processes and technology
Product Strategy, Vision and Roadmap:
- Completes ad-hoc assignments that assist in the development of product strategy and roadmap
Market, Competitive and Customer Analysis:
- Researches competitors and verticals; prepares atypical reports related to financial position, competitive position and market potential
Business Case Development:
- Collaborates on and may create the financial business models, conducts compelling business opportunity reviews with more senior team members
Product Performance:
- Defines metrics that will be used to inform product success and help drive user experience improvements
Cross Functional Collaboration:
- Designs product training curriculum; participates in cross-functional trainings and meetings
New Partner Identification and Engagement:
- Identifies partners to enhance or extend the product
Backlog Prioritization:
- Supports with backlogs, working regularly with the team to refine and add detail where needed · Collaborates closely with technology teams
Test Case Definition and UAT Coordination:
- Refines definition of allowable configurations, test cases and executes UAT
Stakeholder Management:
- Manages stakeholder expectations within and/or across functions
- Identifies and proactively includes correct stakeholders and communications effectively
Qualifications
- 4-5 years relevant experience is required, and Product Management experience in telecommunications environment is preferred.
- Bachelor’s degree required
Application Closing Date
5th September, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Technical Deployment Analyst
Job ID: JR-150049
Location: Nigeria (Remote)
Job Summary
- Develops professional expertise, applies company policies and procedures to resolve a variety of issues.
- Determines a course of action based on guidelines and modifies processes and methods as required.
Responsibilities
Requirements & Support
- Develops professional expertise to support deployment projects by validating customers’ order requirements with the customer processing team and other stakeholders
- Project manages the technical deployment responsibilities with the Data Center manager
- Develops technical knowledge of the Data Centers and recommends solutions, while in partnership with more senior team members, to address internal issues within a moderate scope
- Applies learned techniques to facilitate smooth service delivery and ensure provisioned services meet and exceed customers’ expectations
- Receives general instructions from experienced teams and team members in providing solutions cross-functionally to resolve customers’ non-standard order requirements
- Supports reinstall projects where required.
Project Planning:
- Learns & develops professional expertise from senior team members to ensure tickets are set with appropriate commit dates
- Follows up with operations and suppliers to ensure work is completed on time and according to quality standards within a moderate scope
- Applies company policies and procedures to resolve a variety of issues.
Implementation and Delivery:
- Plans, develops and delivers intermediate scale customer implementations, in a moderate scope
- Schedules implementation meetings with cross-functional groups
- Monitors and ensures the timely closure of operations activities, by submitting accurate information the company’s business system tools.
Cross Functional, Support & Communications:
- Investigates and collaborates with cross-functional teams to resolve moderate issues during project implementation
- Maintains regular communication with functional and cross-functional teams throughout the implementation
- Handles the escalations, investigates and provides resolution to the issues with close guidance from senior team members/manager
- Communicates with cross-functional groups on project plans and implementation progress for small to medium scale projects.
Process Support/Optimization:
- Reviews business and/or technical processes (e.g. provisioning lead time, effectivity) within the Data Center and identifies opportunities for process improvements, within a moderate scope.
Systems Support:
- Provides intermediate system level support for Data Center operations systems through determining a course of action based on guidelines, and modifies processes and methods as required. ·Partners with operations team members to meet solutions.
Data Support/Analysis:
- Ensures operations provisioning data is accurately input into Equinix business systems tools
- Collaborates with own team and operations team(s) to investigate and perform physical audit tasks.
Vendor support:
- Receives general instructions for the project management of supplemental vendor support for EIS and operations, as it relates to the assigned deployment.
Qualifications
- Typically requires a proven years of related experience with a Bachelor’s degree, or equivalent work experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: IP Solutions Manager
Job ID: JR-154487
Location: Nigeria
Employment Type: Full-time
Job Summary
- Translation of architecture requirements and design into fieldable infrastructure through detailed implementation design and thorough testing, implementation plans, laboratory and field testing.
Responsibilities
Stakeholder Management:
- Works with stakeholders to establish network improvement plans. Participates with multiple stakeholders of multiple portfolio of projects to plan network release calendars. Ensures successful delivery of the portfolio on time and budget
- Responsible for providing comprehensive input to stakeholders to support decision making
- Proactively communicates issues and risks and escalate conflicts, proposing options for resolution
- Able to drive effective conflict resolution between stakeholders
- Manages all stakeholder communications with respect to project and operations status
- In addition to building effective working relationships with stakeholders, the manager partners with stakeholders to execute against agreed-upon commitments
- Responsible for managing stakeholder escalations/priority shifts to resolution and/or senior management escalation.
Management Reporting:
- Participates in monthly operational reviews of platform performance and roadmaps
- Ensures that operational fixes are translated into engineering plans
- Collects, analyzes, organizes and presents data on projects and operations to senior management
- Executes against operational KPIs.
Network Optimization:
- Sets key performance indicators and metrics that are aligned with NSE and Product Management objectives. Participates in network design reviews and processes of various projects and products. Provides technology leadership by making available testing tools used in laboratory and field environments.
Resource and Budget Management:
- Works closely across GTS and Technical Project Managers to track resource allocation and utilization for portfolio projects
- Decisions are guided by policies, procedures and business plan; receives guidance and oversight from his/her manager
- Requests approvals for additional expenses outside of approved budget/headcount
- Communicates budget estimates, and ensures team executes assigned projects within approved budgets
- Manages and/or escalates issues, as needed.
Network Engineering:
- Reviews designs for all programs. Participates in operational readiness review including results of all testing and commissioning activities.
System Integration and Testing:
- Drives cross functional evaluation of system issues. Reviews and approves system integration test results across multiple stakeholders and releases.
System Optimization:
- Utilizes subject matter expertise and data from analysis, to propose system improvements to leadership
- Oversees implementation of approved system improvement recommendations within functional area
- Identifies and proposes improvement ideas.
Project/Program Management:
- Responsible for producing and/or validating project plans, provided by project managers & technology professionals
- Responsible for ensuring projects deliver on time and budget by holding contributors accountable for delivering on project milestones and deliverables
- Responsible for identifying project execution risks and project-related issues, suggesting mitigation plans for resolution to management
- Responsible for project resource allocation and management and budget management.
R&D/Innovation:
- Drives innovation among the team.
Process/Policies/Standards:
- Creation/refinement of efficient processes, standards, and policies. Monitors violations, and designs a remediation plan to ensure adherence.
Road Map/Planning:
- Responsible for the planning of strategic priorities
- Responsible for developing and communicating a roadmap of projects and initiatives to project/functional stakeholders.
People Management:
- Is accountable for the performance and results of direct reports
- Is responsible for: the performance management of team members, including disciplinary actions and hire/fire recommendations; GPS process including assessments and Total Rewards allocations of direct reports; talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
- Models the Equinix Culture and Values.
Review/Approvals/Escalations/Issues Resolution
- Supports and trains resources and oversees quality in triage and troubleshooting practices
- Leads troubleshooting efforts on critical issues with cross functional teams through resolution. Identifies improvements to address repeat issues
- Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations.
Vendor Management:
- Assists vendor resources with onboarding activities through all Equinix channels, ensuring vendor resources have appropriate workspace, system access, and tools
- Manages/leads individual consulting resources, as assigned
- Identifies initial commercial implications for vendor selection and performs initial due diligence
- Provides inputs for vendor negotiations
- Manages approved vendor relationships
- Monitors and reports on delivery of vendor deliverables.
Country/Regional Management:
- Manages team of local technology professionals in a given country
- Executes against approved initiatives. Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed
- Partners with global technology owners to implement and maintain global technology standards. Manages relationships with country stakeholders.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Transmission Implementation Engineer (Core)
Job ID: JR-154402
Location: Nigeria
Employment Type: Full-time
Job Summary
- Proactively Performs Network Fulfilment activities. Highlights issue and drives resolution when required.
Responsibilities
- Troubleshooting and resolution of 1st and 2nd level network related problems
- Respond to and resolve DWDM & Metro networks issues within the timeframe of severity level agreements
- Review and execute RPRs (re-provision requests) on Ciena DWDM Submarine and Ciena Metro Network with minimal supervision
- Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications
- Deploy and document changes in accordance with problem and change management process
- Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to
- Complete the projects objectives within timelines
- Interpret, review and implement Metro Ethernet, Microwave and GPON networks designs from the core network planning team
- Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity
- Ensure that Equinix global and metro fiber network documentation is always accurate and up to date.
Qualifications
Required:
- Ability to review and execute provisioning requests from Transmission Planning documents
- Ability to troubleshoot, identify root causes and recommend solutions
- Ability to install, commission, implement and configure according to design and specification
- Ability to use basic working tools like ethernet Analyzer and optical testers
- Ability to monitor and manage the delivery of service especially by 3rd party vendors rendered to customers
- Ability to recognize and analyze data, basic causes of problems, and recommend solutions that meet the practical needs of the business
- Good oral and written communication skills
- Teamwork abilities
- Ability to work well under pressure
- Good knowledge of IP MPLS
- Bachelors Degree in Engineering Or Equivalent Experience
- CCNA and Project Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment at Equinix Nigeria
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