Recruitment at Fitness and Sports Solutions

Fitness and Sports Solutions, for over 40 years, has been Nigeria’s no. 1 Sports & Fitness Equipment and Apparel Retail and Wholesale Company. Selling quality sporting goods, equipment, accessories and apparel for the entire family. It has its branches in most modern malls as well as stand-alone stores across Nigeria.

We are recruiting to fill the position below:

Job Title: Research Officer

Location: Nigeria
Employment Type: Full-time
Working hours: On-Site Mon- Fri 9am to 6pm, Alternative Saturdays 9am-3pm, Closed on Sundays

Job Description

• The Researcher will be responsible for gathering, analyzing, and presenting data that will shape the organisation’s decisions across product development, purchasing, marketing, and customer service.
• You will track industry trends, consumer behavior, competitor activity, and emerging product innovations both locally and globally.

Responsibilities
Industry Trend Monitoring:

• Track Revlant Trends: Research global and local trends for and on social media
• Report and Notify Management on Emerging Products and Monitor Product Innovations
• Identify rising demand for specific items
• Identify Retail and Lifestyle Shifts: Track what is changing in retail, how people are shopping (online/offline), fashion trends, or behavior patterns.

Competitor & Market Analysis:

• Benchmark Competitors: Regularly review what similar businesses are doing with their pricing, product ranges, marketing strategies, seasonal campaigns.
• Help ensure our pricing is competitive and reflects market expectations.
• Gap Spotting: Identify what our competitors are missing that we could capitalize on.

Customer Insight Gathering:

• Analyze Customer Behavior and Study buyer Trends using relevant available data.
• Feedback Analysis: Organize and interpret customer complaints, requests, reviews, and suggestions to spot patterns.

Product Research & Procurement Support:

• Why this matters: Understanding our customers = better targeting, better service, more sales.
• Research and suggest new product lines based on Local and global demand as well as specific customer requests.
• Help identify and vet new suppliers — assess their product quality, credibility, pricing, and logistics.
• Repurchasing Recommendations: Use data to help determine which services and products need to be repurchased or discontinued.

Marketing Intelligence:

• Content Ideas: Provide the content creation team with trending topics, keywords, and product-based content opportunities.
• Campaign Validation: Support marketing with insight-driven suggestions for promotions, discount structures, or influencer partnerships.
• Event Trends: Track relevant events, holidays or activities that we can align with for promotions.

Requirements

• Minimum qualification HND / Bachelor’s Degree in Business, Research, Marketing, Economics, or related field
• 1 – 3 years research or strategy-related experience
• Strong research, analytical, and critical thinking skills
• Comfortable using tools such as Excel, Google Sheets, Google Trends, basic analytics platforms and applications like QuickBooks
• Strong written and verbal communication
• Naturally curious, self-motivated, and organized
• Must be able and willing to work onsite at our Lekki location.

Salary
N150,000 – N200,000 / month.

Application Closing Date
21st November, 2025.

Method of Applications
Interested and qualified candidates should send their CV to: hr@corpvast.com using “Research Officer” as the subject of the mail.

Job Title: Marketing / Admin Staff

Location: Nigeria
Employment Type: Full-time

Job Summary

• A Media/Marketing Manager for a retail store is responsible for developing and executing marketing strategies to promote the store’s brand, products, and services.
• They manage social media accounts, create content, coordinate advertising campaigns, and analyze customer engagement to drive traffic and sales.

Responsibilities

• Design, implement, and oversee marketing campaigns to drive traffic, sales, and brand awareness.
• Collaborate with internal teams to align marketing efforts with business goals and objectives.
• Monitor and report on campaign performance, adjusting strategies as needed to meet KPIs.
• Manage and create content for social media platforms, including Facebook, Instagram, Twitter, and others.
• Engage with customers on social media channels, respond to inquiries, and foster a positive online presence.
• Develop visually appealing content (images, videos, blogs) that resonates with the target audience.
• Plan and execute digital and traditional advertising campaigns, including online ads, print media, email marketing, and more.
• Work with vendors and media outlets to secure ad placements and negotiate rates.
• Create and manage promotional events, sales, and in-store activations to boost brand presence.
• Conduct market research to identify trends, customer preferences, and competitive strategies.
• Use data and insights to refine marketing strategies and improve customer engagement.
• Analyze sales data and customer feedback to measure the effectiveness of marketing initiatives.
• Ensure all marketing materials and content align with the store’s brand identity and voice.
• Coordinate with other departments to maintain consistency across all customer touchpoints (e.g., website, in-store, social media).
• Develop and manage the marketing budget, ensuring that campaigns are cost-effective and within financial guidelines.
• Track spending and report on ROI for marketing activities.

Administrative Tasks:

• Answering customer calls, DMs, and emails regarding product information, orders, payments, and general inquiries.
• Handling customer complaints, troubleshooting issues, and finding solutions to address concerns.
• Escalating complex issues to relevant departments
• Processing Online orders and updating customer accounts.
• Maintaining positive customer relationships through proactive communication and follow-up.
• Data entry, updating customer records, and maintaining accurate databases
• Generating invoices, quotes, and other necessary documentation
• Filing customer paperwork, managing and maintaining organized records
• Coordinating logistics and Deliveries
• Supporting other administrative tasks as needed.

Requirements

• Bachelor’s Degree in Marketing, Communications, Business, or a related field.
• 3+ years of experience in marketing, media, or advertising, preferably within a retail environment.
• Strong knowledge of social media platforms, content creation, and digital marketing tools.
• Excellent written, verbal, and visual communication skills.
• Proficiency in marketing software (e.g., Google Analytics, social media scheduling tools, Adobe Creative Suite).
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong analytical skills and ability to make data-driven decisions.

Additional Skills:

• Experience in e-commerce marketing or managing online retail platforms.
• Knowledge of SEO and SEM strategies.
• Creative mindset with an eye for design and detail. Use of Photoshop, Canva, Inshot etc.

Salary
N150,000 – N200,000 monthly.

Application Closing Date
21st November, 2025.

Method of Applications
Interested and qualified candidates should send their CV to: hr@sportsworldngr.com using  “Marketing / Admin Staff” as the subject of the mail.

Job Title: Admin / Customer Service Agent (Retail Company)

Location: Nigeria
Employment Type: Full-time
Work Hours: Monday–Friday, 9:00 a.m. – 6:00 p.m. (with occasional alternate Saturdays 9am- 3pm, if need be).

Job Description

• We’re looking for a proactive, organized, and people-focused Customer Service Agent to join our growing retail team.
• The ideal candidate will handle customer inquiries and complaints, manage online and phone orders, and coordinate deliveries within Lagos and across Nigeria.
• This is a fast-paced role that requires strong communication skills, attention to detail, and a passion for providing excellent customer experiences.
• Must also be available online to respond to customer orders and messages till around 8:00 p.m.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone calls, WhatsApp, social media, website chat, and email.
• Process and confirm customer orders accurately.
• Coordinate and track deliveries within Lagos and to other states across Nigeria.
• Handle customer complaints and resolve issues efficiently while maintaining a positive brand image.
• Manage Inventory.
• Keep accurate records of all customer interactions, orders, and feedback.
• Communicate with logistics partners and the distribution department or shops to ensure smooth order fulfillment.
• Monitor social media DMs and comments for sales opportunities and service inquiries.
• Support sales campaigns, promotions, and product launches when required.
• Escalating complex issues to relevant departments
• Processing Online orders and updating customer accounts.
• Maintaining positive customer relationships through proactive communication and follow-up.
  Administrative Tasks:
• Data entry, updating customer records, and maintaining accurate databases
• Generating invoices, quotes, and other necessary documentation
• Filing customer paperwork, managing and maintaining organized records
• Coordinating logistics and Deliveries
• Supporting other administrative tasks as needed

Requirements

• Minimum of OND / HND qualification / B.Sc Degree in any relevant field.
• 1 – 3 years proven experience in customer service, preferably in retail or e-commerce.
• Excellent verbal and written communication skills.
• Strong multitasking and problem-solving ability.
• Proficiency with Microsoft Office and familiarity with online order management tools or CRM systems.
• Good understanding of Lagos routes and logistics coordination.
• Friendly, patient, and customer-oriented personality.
• Must be punctual, reliable, and able to work independently when required.

Remuneration
Competitive salary (N150,000 – N200,000 / Month) based on experience.

Application Closing Date
21st November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@sportsworldngr.com using the Job Title as the subject of the email.

Job Title: Inventory / Distribution Staff

Location: Nigeria
Employment Type: Full-time

Job Summary

• We are looking to hire an Inventory and Distribution Manager who will oversee the entire process of managing stock levels, ensuring the efficient storage and timely distribution of products to customers, by optimizing inventory control systems, coordinating with suppliers and distributors, and monitoring delivery schedules to maintain optimal stock levels and cost-effectiveness.

Responsibilities

• Receiving goods.
• Distribution of goods to various locations.
• Inventory Report generation.
• Stock problems and issues reconciliation: missing items or stock count upon delivery
• Fulfilment of stock replenishing to be sent out to stores
• Office equipment needs, i.e., internet-related issues, computer or QuickBooks system malfunctions.
• Price verifications and labeling of goods.
• Updates and corrections of stock quantity and prices
• Report of damaged goods
• Overseeing warehouse staff, ensuring proper product storage and handling, and maintaining accurate inventory records
• Stock taking and reconciliation
• Monitoring key performance indicators (KPIs) related to inventory levels, delivery times, and cost efficiency to identify areas for improvement.

Requirements

• Minimum of a HND.
• Minimum of 3 years experience in a similar role
• Experience working with QuickBooks point of sale

Working hours:

• Monday-Friday, 9 a.m. to 6 p.m.
• Alternative Saturdays 9am-3pm,
• Closed Sundays.

Salary
N100,000 – N200,000 / month.

Application Closing Date
21st November, 2025.

Method of Applications
Interested and qualified candidates should send their CV to: hr@corpvast.com using “Inventory / Distribution Staff” as the subject of the mail.