Recruitment at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Vice President, Digital Payment Services

Location: Nigeria

Job Purpose

• Provide executive leadership for Interswitch’s Digital Payment Services division in Nigeria and across Africa.
• Lead business development, product development, and product innovation across all digital payment offerings.
• Ensure sustainable growth, profitability, and competitiveness of the division.
• Drive the expansion of digital payment solutions across markets and customer segments.
• Strengthen strategic partnerships and deliver innovative products that meet evolving market needs.

Responsibilities

• Strategic Leadership & Business Growth
  • Define and execute the strategic vision for the Digital Payment Services division in alignment with group priorities.
  • Drive business performance across all sub-units, ensuring each product line delivers on revenue, profitability, and market growth goals.
  • Lead expansion into new verticals, customer segments, and geographies (including cross-border markets).
• Product & Commercial Oversight
  • Provide high-level direction for the development, commercialization, and optimization of digital payment products, including:
  • IMTO Remittances (inbound flow aggregation and compliance)
  • Payouts & Transfers (disbursement APIs, partner integrations)
  • Value Added Services (Bills and Airtime APIs)
  • International Merchant Acquiring
  • API Marketplace (developer monetization and platform growth)
  • Interswitch Payment Gateway (IPG)
  • Quickteller Business (SME-facing digital commerce platform)
  • Interswitch Developer Community
  • Ensure each business unit has a clear roadmap, commercial model, and measurable success criteria.
• Team Leadership & Culture
  • Lead and develop a high-performing, multidisciplinary team spanning business development, product management, account management, and strategy.
  • Set performance objectives, manage succession plans, and foster a culture of accountability, innovation, and execution.
  • Empower leaders across each business line to drive results while ensuring alignment with divisional and company-wide priorities.
• Revenue, P&L and Financial Accountability
  • Oversee the full P&L for the Digital Payment Services division, ensuring revenue targets, margins, and cost structures are optimized.
  • Collaborate with finance, pricing, and operations to track financial performance and implement corrective actions.
  • Approve and monitor divisional budgets, business cases, and investment plans.
• Stakeholder Engagement & Executive Reporting
  • Represent the division in executive committees, board meetings, and strategic leadership forums.
  • Present business performance reports, forecasts, and strategic opportunities to executive leadership and investors.
  • Engage with key external stakeholders including regulators, telcos, banks, IMTOs, merchant aggregators, and fintech partners.
• Innovation & Market Intelligence
  • Stay ahead of industry trends, emerging technologies, and competitor strategies to inform product and market decisions.
  • Champion digital innovation and identify new product opportunities, partnerships, or acquisitions that unlock value for the ecosystem.
  • Ensure continuous platform enhancement to support scalability, partner integration, and superior user experience.
• Risk & Compliance Governance
  • Ensure that all businesses within the division operate in line with regulatory requirements and enterprise risk policies.
  • Mitigate exposure by proactively identifying and addressing operational, financial, and reputational risks.

Requirements

• Education
  • Bachelor’s Degree in Business, Engineering, Economics, or related field.
  • MBA or equivalent advanced degree is highly desirable.
  • Executive education or certifications in fintech strategy, digital transformation, or innovation management are strong advantages.
• Experience
  • General Experience
    • 12+ years’ experience in fintech, payments, banking, or digital commerce, with at least 5 years in a senior leadership role.
    • Proven success leading multi-product portfolios and managing complex partner ecosystems.
  • Industry Experience
    • Strong knowledge of payment gateways, APIs, acquiring, remittances, VAS, and marketplace platforms.
    • Experience scaling digital businesses in African and/or global markets.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Due to the high volume of applications, only shortlisted candidates will be contacted.

Job Title: Head of Engineering

Location: Nigeria

Role Description

• This is a full-time hybrid role for the Head of Engineering, based in Lagos, with flexibility for some work-from-home arrangements.
• The Head of Engineering will oversee engineering teams, ensuring efficient project delivery and driving best practices in software development.
• Responsibilities include leading and mentoring engineering teams, managing development projects, ensuring compliance with industry standards, and collaborating with stakeholders to align technical direction with business goals.

Technical Leadership:

• Define and drive the engineering strategy for the Transport Ecosystem, ensuring alignment with divisional and enterprise goals.
• Provide architectural oversight and ensure best practices in Java (Spring Boot, microservices) and ReactJS (modern front-end frameworks).
• Make informed decisions around system design, infrastructure, and performance optimization.
• Drive code quality, reusability, and maintainability across platforms and services.

Team Management & Mentorship:

• Lead, mentor, and grow a diverse engineering team including Java backend developers and ReactJS frontend developers.
• Build an engineering culture rooted in excellence, collaboration, continuous learning, and ownership.
• Manage hiring, performance reviews, and career development for engineers and engineering managers.

Cross-Divisional Collaboration:

• Act as a trusted advisor and engineering partner to other division leads, leveraging your institutional knowledge to provide cross-functional support.
• Champion reusability and standardization of services across divisions.
• Facilitate technical knowledge sharing between teams.

Strategic Execution:

• Own and deliver key technical initiatives in alignment with business goals.
• Collaborate with Product, Architecture, and Infrastructure teams to ensure timely and high-quality delivery.
• Manage budgets, resourcing, and vendor relationships as required.

Qualifications

• Bachelor’s or Master’s Degree in Computer Science, Engineering, or related field.
• 7+ years of experience in software engineering, with a strong foundation in Java and ReactJS development.
• Experience in the digital payments or fintech sector is a plus.
• 3+ years in a senior engineering leadership role with proven success managing multiple teams and large-scale projects.
• Proven expertise in Team Management, Team Leadership, and fostering a collaborative work environment.
• Hands-on experience in Engineering Management and guiding technical teams for project success.
• Strong Project Management skills to oversee timelines, deliverables, and resource allocation effectively.
• Comprehensive knowledge of Software Development methodologies and techniques.
• Exceptional communication and problem-solving skills, with the ability to lead cross-functional teams.
• Strong experience designing and building distributed systems, microservices, and APIs.
• Proven ability to manage hybrid or globally distributed teams.
• Excellent leadership, communication, and stakeholder management skills.
• Track record of mentoring engineers and developing technical leaders.
• Strong understanding of DevOps practices, CI/CD, cloud infrastructure (AWS/Azure), and modern development workflows.

Preferred Qualifications:

• Experience working in transport, logistics, or large operational technology environments.
• Prior experience working across multiple business domains and divisions.
• Familiarity with legacy modernization strategies and integrating with older systems.
• Demonstrated ability to influence enterprise architecture or contribute to technical governance.

What We Offer

• A leadership role with enterprise-wide impact and visibility.
• A highly talented and motivated team of engineers and collaborators.
• A culture that values innovation, technical excellence, and long-term thinking.
• Opportunities to shape the future of digital transport services across the company

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Treasury Analyst

Location: Nigeria

Description

• The Treasury Analyst will be responsible for supporting the Treasury Manager in ensuring efficient liquidity management, cash forecasting, banking relationship management, investment monitoring, and compliance with internal controls.
• The role will involve performing day-to-day treasury operations, supporting funding activities, and contributing to the achievement of the Group’s financial objectives.

Responsibilities

• Assist in daily cash and liquidity management, ensuring sufficient funds are available for operational and strategic needs.
• Prepare weekly and monthly cash flow forecasts and variance analysis reports.
• Monitor and reconcile bank accounts, ensuring alignment between bank statements and internal records.
• Support the execution and tracking of investment and borrowing activities, including interest and principal repayments.
• Assist in managing foreign exchange transactions and maintaining FX exposure reports.
• Prepare treasury-related reports, including cash flow statements, bank positions, and investment performance reports.
• Support compliance with treasury policies, controls, and procedures.
• Coordinate with banks for documentation, account openings/closures, and mandates updates.
• Assist in maintaining treasury systems, ensuring data accuracy and timely updates.
• Collaborate with Finance, Supply Chain, and other business units to optimize working capital and improve cash management processes.

Requirements

• First Degree in Finance, Accounting, Economics, or a related discipline. Progress toward professional certification (ACCA, ICAN, CIMA, or ACT) is an advantage.
• 1 – 4 years of relevant experience in treasury operations, financial services, or corporate finance environment.
• Experience with banking operations, cash management, and reconciliations will be an added advantage.

Behavioral Competencies:

• Attention to detail and strong analytical mindset
• Integrity and ethical conduct
• Effective communication and collaboration
• Problem-solving and critical thinking
• Proactive learning and adaptability

Skills:

• Understanding of treasury operations including cash flow, banking, and FX transactions
• Knowledge of financial instruments and treasury accounting principles
• Strong Excel and financial modelling skills
• Familiarity with ERP systems (Microsoft Dynamics preferred)
• Good interpersonal and stakeholder management skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: DevOps Engineer

Location: Nigeria

Job Summary

• In this role, you’ll be our go-to expert for infrastructure, automation, and cloud, from designing resilient systems to implementing efficient CI/CD workflows and building a proactive, scalable monitoring setup.
• If you’re hands-on with technologies like Kubernetes, AWS, Azure, Ansible, Terraform, Prometheus, Kibana and Grafana and passionate about leading a team of skilled engineers, we’d love to talk.

Responsibilities

• Develop and Drive Our DevOps Vision: Set the direction for our DevOps strategy, building world-class infrastructure, automation, and operational processes from the ground up.
• Manage and Scale Our Cloud Environments: Architect, deploy, and support infrastructure across AWS and Azure, focusing on high availability, disaster recovery, and cost efficiency.
• Run Kubernetes Clusters: Take charge of our Kubernetes clusters for production and dev environments, ensuring security, optimal resource usage, and scaling as we grow.
• Automate and Streamline CI/CD: Build out and enhance our CI/CD pipelines using tools like Bitbucket, ArgoCD, and other industry-standard tech, making deployments smooth, fast, and safe.
• Set Up Monitoring and Logging: Design and manage robust monitoring, logging, and alerting systems with Prometheus, Grafana, and the ELK stack to keep our infrastructure healthy and issues visible.
• Write Automation Scripts: Automate everything possible, using Bash, Python, or whatever works best to save time and reduce errors.
• Collaborate Across Teams: Work closely with development, QA, security, and more to integrate DevOps practices, ensuring seamless application delivery and high uptime.
• Lead and Mentor: Guide and grow our DevOps team, sharing best practices, providing support, and fostering a culture of continuous improvement.
• Focus on Security: Implement security best practices and ensure our DevOps activities meet the necessary compliance and governance standards.

Requirements
Required Experience:

• Cloud Expertise: Deep, hands-on experience with AWS and Azure, and comfortable managing everything.
• Kubernetes Knowledge: You know Kubernetes inside-out and have used it in production environments.
• Infrastructure as Code: You’re proficient with Ansible, Terraform, or similar tools and have experience building and managing IaC in production environments.
• CI/CD Workflow Management: Skilled at setting up and optimizing CI/CD workflows, particularly with tools like Bitbucket Pipelines, Jenkins, and ArgoCD.
• Monitoring Tools: Proficient in Prometheus, Grafana, and ELK stack, with an eye for optimizing system monitoring, logging, and visualization.
• Scripting Skills: Strong experience with scripting languages like Bash and Python to automate tasks and streamline processes.
• Leadership and Mentorship: Proven ability to lead a team, provide technical guidance, and cultivate a collaborative, growth-oriented environment.
• Security Savvy: Knowledge of DevOps security best practices and familiarity with industry standards.

Additional Skills:

• Multi-cloud Expertise: Experience with hybrid or multi-cloud environments.
• Cost Optimization: You know how to keep cloud costs down and optimize resources.
• Clear Communicator: You can explain complex ideas to both technical and non-technical teams with ease.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified cadidates should:
Click here to apply online

Job Title: Financial Control and Compliance Officer

Location: Nigeria

About the job

• The Financial Control and Compliance Officer will be responsible for regulatory compliance reporting, ESG reporting, reviewing internal controls over financial reporting, driving process improvement initiatives, and contributing to the overall financial health of the company.

Responsibilities
Regulatory Compliance Reporting:

• Prepare and submit timely and accurate regulatory reports in compliance with relevant financial and industry regulations.
• Stay updated on changes in regulatory requirements and ensure the company’s reporting processes are aligned with these changes.

ESG Reporting:

• Collaborate with cross-functional teams to gather relevant environmental, social, and governance (ESG) data and prepare ESG reports for internal and external stakeholders.
• Ensure accuracy and completeness of ESG disclosures, highlighting the company’s commitment to sustainability.

Internal Controls Review:

• Assess and review the effectiveness of internal controls over financial reporting.
• Identify control weaknesses and recommend improvements to mitigate risks and strengthen control environment.

Process Improvement:

• Analyze current financial processes and identify opportunities for efficiency improvements and automation.
• Collaborate with teams to implement process enhancements that streamline financial operations and enhance data accuracy.

Financial Reporting:

• Assist in the preparation of financial statements and related footnotes in accordance with GAAP/IFRS standards.
• Support the external audit process by providing necessary documentation and addressing auditor inquiries.

Data Analysis:

• Perform detailed financial analysis, reconciliations, and variance analysis to ensure accurate and meaningful financial information.

Cross-functional Collaboration:

• Partner with various teams, including Finance, Legal, Compliance, and Operations, to ensure alignment on financial reporting and compliance matters.

Ad hoc Projects:

• Contribute to special projects as assigned, which may involve financial modeling, forecasting, and ad hoc reporting.

Skills
Risk Management:

• Applies expertise to act as the organisational authority on identifying, assessing, prioritising and managing risks.

Planning and Organising:

• Uses expertise to act as organisational authority on planning, organising, prioritising and overseeing activities to efficiently meet business objectives.

Review and Reporting:

• Uses expertise to acts as the organisational authority on reviewing and creating relevant, lucid and effective reports.

Adaptive Mindset;

• Operates as a recognised expert to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario.
• Typically known as a subject matter authority.

Education

• First degree in Finance or related field from an accredited university.
• Evidence of strong industry/sector participation and relevant professional certifications such as: Institute of Chartered Accountants of Nigeria(ICAN)/Association of Certified and Chartered Accountants (ACCA)

Experience:

• 5+ years of relevant experience in accounting and financial reporting, preferably within a listed company or Financial Services industry.
• Experience should include Big 4 experience (desirable), detailed technical knowledge of financial reporting standards (GAAP/IFRS), Knowledge/experience of ESG reporting and sustainability initiatives is a plus.
• Proficient in financial systems and software (e.g., ERP, Excel, accounting software), and demonstrated ability to drive process improvements and embrace innovation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Supply Management Officer

Location: Nigeria

Job Summary

• The Supply Management Officer will be responsible for ensuring efficient procurement operations, supplier performance, and compliance to the Procurement and Supply Chain Management policy across the organization.
• The officer supports strategic sourcing, contract management, and cross-functional collaboration to optimize supply chain value and mitigate risks.

Responsibilities
Cost management and optimization:

• To continuously seek ways to avoid or reduce procurement costs while maintaining or improving the quality of goods and services procured to achieve market leadership of Interswitch’s products and services.
• To support the optimal provision and guard the position of adequate working capital requirements for profitability supporting the rest of the PSCM team in the application of proper inventory and cashflow management techniques.

Supplier Relationship & Performance Management:

• To manage relationships with a portfolio of Interswitch’s suppliers.
• To monitor supplier performance using KPIs and SLAs.
• Conduct supplier evaluations and risk assessments.
• Support onboarding and qualification of new suppliers.

Procurement Operations:

• Develop and issue RFQs, RFPs, and tenders.
• Maintain accurate procurement records.

Contract & Compliance Management:

• Support contract drafting and execution.
• Ensure supplier contracts comply with internal and external regulations.
• Track contract milestones and renewals.

Data & Spend Analysis:

• Analyse procurement data for cost-saving opportunities.
• Maintain supplier databases and dashboards.
• Provide reports on spend, supplier performance, and KPIs.
• Analyse supplier data to identify trends, cost-saving opportunities, and performance improvement areas.
• Prepare regular reports for senior management, highlighting supplier performance metrics, cost analysis, and strategic sourcing recommendations.

Cross-Functional Collaboration:

• Liaise with Finance, Compliance, Legal, FM, Risk and Information Security, IT, Operations, Groups and Business Units.
• Support stakeholders in defining specifications and sourcing needs.
• Participate in supply chain improvement projects.

Compliance and Sustainability:

• To incorporate sustainability principles into procurement practices and ensure that suppliers and customers comply with sustainability requirements.

Market Research:

• Stay informed about market trends, industry best practices, and emerging technologies to inform procurement decisions and strategies.

Reporting:

• Generate regular reports and analytics on performance, highlighting key metrics and insights to support decision-making.

New Supplier Onboarding & Qualification:

• Support the qualification of new suppliers, ensuring that they meet the company’s technical and operational requirements.
• Conduct thorough assessments and due diligence for potential suppliers, including financial health, production capabilities, and ethical practices.
• Facilitate a smooth onboarding process for new suppliers, coordinating with cross-functional teams to ensure all requirements are met

Requirements
Educational Qualification:

• A minimum of a Bachelor’s Degree in Business Administration, Supply Chain Management, or related field. Professional certification (e.g., CSCP, CIPS) is advantageous.
• Evidence of strong industry/sector participation and relevant professional certifications such as: Association for Supply Chain Management, Chartered Institute of Purchasing & Supply, Lean Six Sigma methodology certification, Project Management Institute.

Experience:

• At least 2 years of procurement, supply chain management, or strategic sourcing experience.
• Proven experience in procurement, preferably in a technology or IT-related industry.
• Strong negotiation skills with the ability to secure favourable terms and pricing from suppliers.
• Exceptional communication skills for stakeholder engagement (vendors, internal teams, leadership).
• Proven success in negotiating contracts and achieving cost savings. Hands-on experience with ERP systems (e.g., SAP, Microsoft Dynamics) and data visualization tools (e.g., Power BI, Tableau).
• Advanced analytical skills with proficiency in Excel (pivot tables, VLOOKUP) and SQL/Python for data analysis will be an added advantage.
• Project management abilities with a focus on deadlines and deliverables.
• Proven track record of delivering cost savings and meeting operations and business objectives, through effective sourcing and supplier management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Due to the high level of Applications, only shortlisted candidates will be contacted. Thank you.

Job Title: Brands, Communications and CSR Specialist

Location: Nigeria

About the job

• A resilient, custmer-focused, and adaptable professional.
• The ideal candidate is a strategic thinker with a strong bias for execution, an excellent communicator, and a natural collaborator.
• This person thrives in an extremely fast-paced and constantly evolving environment.
• This candidate navigates challenges with creativity and is passionate about building solutions that truly serve users.
• This candidate combines analytical thinking with cultural intelligence and maintains a strong sense of ownership, integrity, and purpose.

Qualification(s)

• Bachelor’s Degree in a relevant discipline with a minimum of 3 years’ experience in Brand Management and Communications, or Public Relations
• Professional Qualification(s) NIPR, APCON, CIM (not mandatory).

Competencies:

• Responsible for supporting the Head of Brand, Communications & CSR in planning and execution of communications across all channels.
• Also responsible for the appropriate management of required agencies to generate most optimal output/value as expected by the business. (Local/International PR & Event Marketing Agencies/Consultants).
• Providing strong communications support for the execution of strategies and initiatives related to Internal Communications, brand marketing, Corporate Responsibility and Sustainability, Sponsorship & Events Management, Public Relations, Product Communication and general thought leadership
• Ensuring fidelity and high-quality output of all types of communication collateral used internally and externally across the Group. Therefore, expected to provide guidance and support across the business in terms of creating, drafting, editing a wide range of business communications materials and collateral including website(s), presentations, speeches etc. Includes the development of a calendar for external speaking engagements for key personnel and assisting in the preparation of speeches for senior executives.
• Ensuring consistent media landscape monitoring and reporting, to facilitate proactive communication planning and mitigation of reputational risks.
• Ensure press office functions (in collaboration with PR Agency) are always on and running – including drafting press releases, op-eds and responding to media enquiries promptly as at when due.
• Support the development, implementation and monitoring of the company’s best-practice brand & communication guidelines
• Manage internal surveys that evaluate the communication receptiveness, attitudes, opinions and aspirations of the stakeholders and partners.
• Review the governance standards and operational protocols for the sign-off on all corporate communications emanating from the institution, to ensure that quality assurance is maintained, and brand guidelines are adhered to.
• Champion internal communications within the institution to ensure that communication considerations form an integral part of policymaking, project designs, visits and tours by the senior management.
• Work with leadership teams/HR to develop internal communications programmes and processes required to support organisational change and employee engagement initiatives.
• Develop and/or conduct media and communications training for staff
• Communications Budget management, budget tracking & cost management functions throughout the financial year.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified cadidates should:
Click here to apply online

Note: Due to the high volume of applications, only shortlisted candidates will be contacted.

Job Title: Automation Engineer 

Location: Nigeria

Job Summary

• To develop and implement robotic process automation systems for Interswitch to achieve and maximize efficiency in the organization’s business processes

Duties and Responsibilities

• Design, develop, and configure Robotic Process Automation (RPA) software systems using UiPath to meet business process and application requirements.
• Ability to understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• Ability to analyze business processes, recommend improvements and develop RPA solutions around them.
• Prepare, maintain, and update application design documents related to processes and operational workflows.
• Support existing processes and implement change requirements as part of a structured change control process.
• Maintain RPA and monitor the successful execution of automation products.
• Resolution of issues that arise in the day-to-day management of robotic processes & providing timely responses & solutions as required.
• Work collaboratively with operational and technical teams to deliver projects by assigned deadlines.

Education and Experience
Academic Qualification(s):

• Bachelor’s degree in any relevant field or equivalent experience.

Experience (Number of relevant years):

• 2 – 4 years

Requirements

• Programming experience
• Experience with testing applications
• Sound analytical and problem-solving skills
• Must be a good team player
• Ability to work independently
• Able to multitask, including working on multiple projects concurrently.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Logistics and Inventory Specialist

Location: Nigeria

Description

• The Logistics and Inventory Specialist will be responsible for developing, maintaining accurate inventory control, and efficient warehousing for items procured to ensure the operational continuity across offices, data centers, and field operations by managing inbound receipts, put-away, stock accuracy, asset tracking (especially IT assets & POS terminals), outbound fulfilment, returns, and reverse logistics.
• To ensure on-time, and cost-effective movement of goods to and from internal and external customers.

Responsibilties
Customer Service:

• Provide exceptional customer service by promptly responding to customer inquiries, providing order status updates, and resolving any customer concerns or complaints related to logistics, inventory management, and order fulfilment.

Inventory Management & Control:

• Maintain accurate inventory records for all categories (IT equipment, POS devices, networking gear, spares, peripherals, stationery, marketing collateral).
• Execute cycle counts and periodic wall-to-wall stock takes; reconcile variances and drive corrective actions (root cause analysis, process fixes).
• Manage stock parameters (min–max, reorder points, safety stock) based on usage, lead times, seasonality, and SLAs.
• Ensure robust item master data and serialization (e.g., IMEI, MAC, asset tags) for full traceability from receipt to end-of-life.
• Track asset assignments and custody (employees, field teams, retail/agent locations, hubs), ensuring chain-of-custody documentation is complete.

Warehousing, Handling & Compliance:

• Oversee inbound receiving, put-away, binning, picking, packing, and dispatch according to SOPs and 5S/GMP standards.
• Implement FEFO/FIFO where applicable; manage quarantine/returns/repair bins with clear disposition codes.
• Ensure compliance with HSE, security, and quality policies; enforce ESD handling for sensitive electronics.
• Maintain storage conditions (temperature/humidity), racking safety, and equipment upkeep (scanners, printers, forklifts/hand trucks).

Logistics & Distribution:

• Plan and execute last‑mile deliveries to offices, branches, hubs, agents, partners, and customers; optimize routes and loads.
• Coordinate with 3PLs/courier networks; manage pickup scheduling, tracking, POD capture, exceptions, and claims.
• Monitor import/export and inter‑company transfers (where applicable); prepare shipping documentation, customs paperwork, and insurance declarations in collaboration with Compliance/Finance.
• Track delivery SLAs and proactively resolve delays, damages, or misroutes.

Order Fulfilment:

• Order Processing: Receive and review purchase orders, ensuring accuracy and completeness of order information, specifications, and delivery requirements.
• Order Tracking and Monitoring: Track order progress, including manufacturing, shipping, and delivery, and provide regular updates to relevant stakeholders, including customers, sales teams, and management.
• Quality Assurance: Perform quality checks on incoming and outgoing orders to ensure adherence to specifications and resolve any quality-related issues in collaboration with the quality control team.
• Shipment Coordination: Coordinate and schedule shipments with logistics partners to ensure on-time delivery and compliance with transportation regulations.
• Documentation and Reporting: Maintain accurate records and documentation related to order fulfilment, including purchase orders, delivery receipts, and invoices. Generate reports on order status, fulfilment metrics, and key performance indicators (KPIs) as required.
• Issue Resolution: Address and resolve any order-related issues, such as delivery delays, product shortages, or damaged goods, promptly and effectively, ensuring minimal disruption to customers and internal operations.

Reverse Logistics, RMA & Repairs:

• Run structured returns and swap programs for faulty devices; manage RMA with OEMs and service partners.
• Oversee triage, testing, grading (A/B/C), refurbishment, and spares recovery.
• Coordinate responsible disposal/e‑waste handling per regulatory standards and internal sustainability policy.

Systems, Data & Reporting:

• Operate ERP/WMS/ITAM/MDM tools for inventory transactions, asset lifecycle, serial tracking, and stock visibility.
• Maintain high data quality (item master, barcodes/SKUs, locations, vendor codes) and ensure synchronization with Finance fixed-asset registers.
• Produce daily/weekly/monthly dashboards: stock accuracy, fill rate, DSM (days stock on hand), turns, write‑offs, delivery SLA attainment, RMA cycles, and logistics cost per shipment.
• Support audits (internal/external) with complete documentation and traceable records.

Continuous Improvement:

• Identify and implement process optimizations (layout changes, bin strategies, kitting, automation/barcoding).
• Support standardization of SOPs across locations and contribute to network design (central vs. regional stocking).
• Participate in cost-to-serve analysis and initiatives to reduce logistics costs and shrinkage while improving service levels.

Compliance and Sustainability:

• To incorporate sustainability principles into supply chain management practices and ensure that suppliers and customers comply with sustainability requirements.

Leadership:

• To lead a high-performing logistics and inventory management function, providing coaching and mentoring as needed.

Stakeholder Collaboration:

• Work closely with Procurement on inbound planning, shortages, and supplier ASN/receipt accuracy.
• Coordinate with IT for imaging/configuration of devices before deployment; align with Security for chain-of-custody and device governance.
• Liaise with Finance on GR/IR clearing, capitalization, and disposals; support Legal/Compliance on regulatory documentation and data integrity. To support the preparation of budgets, execute, and control spending to fulfil the financial, customer success, and operational objectives of Interswitch.

Education / Experience

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Engineering, or related fields.
• Minimum of 3 years of experience in inventory control and logistics/warehousing; experience with electronics/IT assets or FinTech/technology environments is a strong plus.
• Evidence of strong industry/sector participation and relevant professional certifications such as: Association for Supply Chain Management, Chartered Institute of Purchasing & Supply, Lean Six Sigma methodology certification, Project Management Institute.
• Hands-on experience with ERP/WMS (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite), and ITAM/MDM tools for asset tracking/serialization (ServiceNow, Snipe-IT, Jamf, Intune, Kandji, or equivalent)
• Proficiency with barcode/RFID scanning, labeling, and cycle count methodologies. Understanding of import/export documentation, 3PL management, and reverse logistics/RMA processes.
• Solid MS Excel/Google Sheets skills; familiarity with dashboarding/BI tools (Power Bi, Tableau, or equivalent).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified cadidates should:
Click here to apply online

Note: Due to the high level of Applications, only shortlisted candidates will be contacted.