Recruitment at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Field Collection Officer

Location: Nigeria

Key Responsibilities

• Conduct on-site visits to users with overdue balances to secure repayment of outstanding installments
• Engage users to understand financial challenges and agree on realistic repayment arrangements
• Verify and update customer information and repayment status promptly in the recovery system
• Retrieve devices or collateral from customers who default, in line with company recovery procedures and documentation
• Maintain productive relationships with local police authorities within the assigned LGA to support long-overdue or fraudulent cases where necessary
• Report field collection activities, observations, and suspected fraud cases to the supervisor as required
• Collaborate with the Risk Control and Customer Service teams to support enhanced repayment performance
• Uphold professionalism and protect the company’s brand reputation during all field operations

Requirements

• SSCE / OND / HND / B.Sc in any related discipline
• Minimum of 1 year experience in field collections, field agent operations, or related roles
• Strong negotiation and interpersonal communication skills
• Ability to work under pressure and meet weekly/monthly recovery targets
• Willingness to travel within assigned territory
• Familiarity with FCCPC recovery guidelines is an added advantage
• Must be street-smart and maintain high ethical standard

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Software Engineer (Java & Spring Boot)

Location: Nigeria

Job Description

• We are seeking a highly skilled Senior Software Engineer with deep expertise in Java and Spring Boot to join our engineering team.
• The ideal candidate will be responsible for designing, developing, and maintaining robust and scalable backend systems, focusing on payment solutions, gateways, and libraries.
• Previous experience working in banks or other fintech establishments is required.
• As a key member of the backend team, you will collaborate with developers, architects, and stakeholders to deliver high-quality software solutions that meet both technical and business requirements.

Key Responsibilities

• Design and Development: Build and maintain scalable, reliable, and high-performance backend payment services and APIs using Java and Spring Boot.
• Architecture & Design: Collaborate with architects and engineers to design and implement payment systems that meet performance, scalability, and reliability goals.
• Code Quality: Write clean, maintainable, and efficient code following best practices (SOLID principles, design patterns, etc.) and the company’s engineering standards.
• Testing & Debugging: Write unit, integration, and performance tests. Debug and troubleshoot issues in production independently or with QA and other team members.
• Microservices Development: Design and develop microservices that integrate seamlessly with the broader system architecture.
• Database Management: Work with relational and NoSQL databases, ensuring proper indexing, query optimization, and data integrity.
• API Development: Build RESTful APIs and ensure efficient communication between backend and frontend systems, with strong knowledge of payment library development supporting core payment services.
• Security & Performance: Implement security best practices (encryption/decryption, authentication, authorization) and optimize performance for highly available systems.
• Collaboration: Work closely with cross-functional teams including frontend, DevOps, PM, and QA to deliver high-quality features.
• Code Reviews: Conduct code reviews, provide feedback, and mentor junior engineers to maintain high code quality.
• Continuous Integration & Deployment: Work with CI/CD pipelines, automated build systems, and cloud environments to ensure smooth deployments and minimal downtime.
• Technical Documentation: Write and maintain documentation for system designs, API specifications, and development processes.

Required Technical Skills

• Java: Expert proficiency (Java 8 and above) with a strong understanding of object-oriented programming, concurrency, and multi-threading.
• Spring Boot: Extensive experience building RESTful services and enterprise applications.
• Spring Framework: In-depth knowledge of Spring MVC, Spring Data, Spring Security, Spring Cloud, Hibernate, and/or MyBatis.
• Databases: Strong experience with SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis).
• Messaging Systems: Experience with messaging and event-driven architectures using RocketMQ, Kafka, RabbitMQ, or ActiveMQ.
• APIs & Integrations: Skilled in building and consuming RESTful and SOAP APIs; familiar with Swagger or OpenAPI.
• Version Control: Proficient in Git for source code management, branching, and pull requests.
• Containerization: Experience with Docker and orchestration tools like Kubernetes.
• Cloud Platforms: Hands-on experience with AWS, AliCloud, Google Cloud, or Azure.
• Testing: Proficient with testing frameworks like JUnit and Mockito; experienced with integration test strategies.
• CI/CD: Familiar with DevOps practices, continuous integration, and deployment tools such as Jenkins or CircleCI.

Soft Skills & Communication:

• Strong Communication: Ability to explain complex technical concepts clearly to both technical and non-technical stakeholders.
• Collaboration: Proven ability to work effectively within and across teams.
• Problem-Solving: Excellent analytical and debugging skills for resolving complex technical issues.
• Mentorship: Experience mentoring junior engineers and sharing knowledge within the team.
• Attention to Detail: Strong focus on quality, maintainability, and performance with effective prioritization skills.

Nice to Have:

• Experience with GraphQL.
• Knowledge of Reactive Programming using Spring WebFlux.
• Familiarity with OAuth2 and JWT for authentication and authorization.
• Experience with API Gateways and distributed tracing tools.
• Understanding of DevOps principles and experience with infrastructure-as-code tools such as Terraform or Ansible.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: In-Shop Sales Agent

Location: Nigeria

About the Role

• Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team.
• In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
• This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies:

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through.

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: User Growth Specialist (Online)

Location: Nigeria

Overview

• The Online User Growth Associate is responsible for driving digital user acquisition, activation, and retention across PalmPay’s online channels.
• The role focuses on executing growth experiments, optimizing digital campaigns, improving referral performance, and building sustainable user funnels targeted at teenagers, young adults, and broader customer segments.

Job Description

• Plan, execute, and support paid campaigns (Meta, Google Ads, TikTok, Snapchat, YouTube, affiliate networks).
• Develop and optimize online referrals, influencer campaigns, and KOL partnerships.
• Run A/B tests on creatives, landing pages, targeting, and messaging to improve funnel performance.
• Analyze user journeys and optimize conversion across download → registration → KYC → first transaction.
• Create and support digital creatives and ad copies across multiple channels (SMS, push notifications, in-app messages).
• Work with product teams to implement in-app growth loops (quests, challenges, referral boosts).
• Monitor analytics dashboards and prepare weekly/monthly reports.
• Lead and support online communities and teen-friendly content initiatives across social platforms.

Requirements

• Bachelor’s degree in a relevant field.
• 1–3 years experience in digital marketing or growth roles (Fintech experience is an advantage).
• Hands-on experience running paid ads on Meta, TikTok, and Google.
• Strong analytical mindset with proficiency in analytics tools (e.g., Firebase, AppsFlyer, Google Analytics).
• Excellent communication and creativity in content/messaging.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with user funnels, referral systems, and growth loops.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Java Developer

Location: Nigeria

Job Summary

• We are seeking a skilled and detailoriented Java Developer to support, enhance, and customize the out payment platform.
• The successful candidate will work closely with business stakeholders, solution architects, and QA teams to ensure the delivery of high quality solutions that allign with the business goals.

Key Responsibilities

• Design, develop, and maintain backend systems for the Nigerian payment business, ensuring system stability and high performance.
• Work with Business Analysts to translate requirements into functional and technical designs.
• Address technical challenges in system development, ensure code quality and security, and perform code reviews and optimizations.
• Provide technical support and knowledge transfer to internal IT and support teams.
• Ensure all development complies with change management, security, and regulatory standards.
• Document all customizations, system workflows, and configuration changes.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Minimum of 5 years of experience in java backend development.
• Proficiency in Java programming language, familiarity with Spring Boot framework, experience in microservices architecture is a plus.
• Experience in database design and optimization, familiarity with relational databases (such as MySQL).
• Practical experience with technologies like message queues, caching, e.g., Kafka, Redis.
• Familiarity with at least one RPC calling framework, with FeignClient being preferred, knowledge of GRPC, etc.
• Strong objectoriented programming skills, familiar with common design patterns and principles, capable of breaking down and simplifying complex problems.
• Strong problem-solving skills, ability to work in a fast-paced environment while maintaining high efficiency.
• Effective communication skills and teamwork, capable of collaborating with team members from diverse backgrounds.

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and collaboratively in a cross-functional team.
• Keen attention to detail and ability to deliver under tight deadlines.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Compliance Health Check

Location: Nigeria

Description

• The Team Lead, Compliance Health Check will be responsible for overseeing regular and ongoing compliance assessments across all business units, and product lines to ensure continuous adherence to regulatory requirements, internal policies, AML/CFT/CPF standards, data privacy obligations, and operational integrity.

Key Responsibilities

• Lead and coordinate all compliance health check activities across business lines.
• Design the annual Compliance Health Check Plan aligned with the company’s risk-based compliance strategy.
• Develop assessment tools, checklists, and control evaluation templates.
• Review and validate reports prepared by team members before submission to management.
• Escalate material compliance breaches or systemic control failures to the Chief Compliance Officer.
• Liaise with regulators and auditors (External and Internal) during compliance reviews and inspections.
• Provide training, mentorship, and technical guidance to the team.
• Present quarterly health check summaries to the Risk and Compliance Committee.

Qualifications & Experience

• Bachelor’s Degree in law, Finance, Accounting, or related field.
• 6–8 years in compliance, risk management, or internal audit (preferably in banking or fintech).
• Strong knowledge of regulatory requirements, AML/CFT/CPF frameworks, and data protection laws.
• Certifications such as CAMS, ICA, or CFCS are an advantage.
• Excellent analytical, reporting, and stakeholder management skills.
• Strong negotiation and communication skills, both verbal and written.
• Detail-oriented with a strategic approach to risk assessment.
• Experience liaising with regulators, LEAs, and managing cross-functional teams.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: POS Backend Development Engineer

Location: Nigeria
Employment Type: Full Time

Job Responsibilities

• Design, develop, and maintain backend systems for the Nigerian POS business, ensuring system stability, scalability, and high performance.
• Collaborate closely with the frontend development team to define API interface specifications, ensuring seamless coordination between frontend and backend.
• Participate in defining system architecture and technology choices, providing feasible technical solutions for business requirements.
• Address technical challenges in system development, ensure code quality and security, and perform code reviews and optimizations.
• Coordinate with the testing team to ensure product quality, participate in system testing, and troubleshooting efforts.
• Stay updated on technology trends, propose improvements and innovative suggestions, and maintain awareness of industry best practices.
• Possesses detailed experience in the Nigerian POS business domain, understanding the interaction flows between institutions and channels, and familiarity with business rules and processes.
• Have expertise in standard protocols related to the POS domain, particularly ISO 8583 and other POS communication protocol standards.
• Assist in resolving critical issues, provide technical support and training to ensure the smooth operation of the system.

Qualifications

• Bachelor’s degree or equivalent in Computer Science, Software Engineering, or related field.
• Minimum of 5 years of experience in backend development, with preference for those experienced in POS business development.
• Proficiency in Java programming language, familiarity with Spring Boot framework, and experience in microservices architecture is a plus.
• Experience in database design and optimization, familiarity with relational databases (such as MySQL).
• Practical experience with technologies like message queues, caching, e.g., Kafka, Redis.
• Familiarity with at least one RPC calling framework, with FeignClient being preferred, knowledge of GRPC, etc.
• Strong object-oriented programming skills, familiar with common design patterns and principles, capable of breaking down and simplifying complex problems.
• Strong problem-solving skills, ability to work in a fast-paced environment while maintaining high efficiency.
• Effective communication skills and teamwork, capable of collaborating with team members from diverse backgrounds.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online