Castel Resources Consultancy Limited Job Recruitment 2026:Customer Support Officer, Social Media Manager, Etc

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Castel Resources Consultancy Limited Job Recruitment 2026:Customer Support Officer, Social Media Manager, Etc

 

Castel Resources Consultancy Limited – We unlock your business’s full potential with our comprehensive HR outsourcing services. Our expert team handles everything from recruitment and payroll processing to employee benefits administration and compliance, freeing you from administrative burdens and ensuring legal compliance. With advanced HR technology, strategic planning, and dedicated support for employee development and relations, we streamline your HR functions, allowing you to focus on your core business activities and drive growth. Partner with us to elevate your HR capabilities and achieve seamless, efficient operations.

We are recruiting to fill the position below:

Job Title: Customer Support Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

  • We are seeking professional and customer-focused Customer Support Officers to provide effective support to clients, suppliers, contractors, and other stakeholders within the oil and gas sector.
  • The role involves responding to enquiries, coordinating customer interactions, maintaining accurate records, and ensuring timely resolution of customer requests while delivering a professional service experience.

Key Responsibilities

  • Serve as the first point of contact for customers, suppliers, contractors, and other stakeholders.
  • Respond promptly and professionally to customer enquiries through phone, email, online platforms, and other communication channels.
  • Provide accurate information and guidance regarding services, processes, requirements, and documentation.
  • Receive, record, track, and follow up on customer requests, complaints, and enquiries.
  • Escalate complex issues to the appropriate department and monitor them through to resolution.
  • Maintain accurate customer records, correspondence, enquiries, and service-related documentation.
  • Coordinate communication between customers and internal teams to ensure timely service delivery.
  • Follow up with customers to obtain feedback and ensure satisfactory resolution of outstanding issues.
  • Prepare customer service reports and provide updates on recurring issues, complaints, and service trends.
  • Maintain confidentiality and ensure all customer interactions comply with organizational policies and procedures.

Requirements & Qualifications

  • Minimum of B.Sc or HND in Business Administration, Marketing, Mass Communication, Public Relations, or a related discipline.
  • Minimum of 2 years’ experience in customer service/support within the oil and gas sector.
  • Strong customer service and client relationship management skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office applications and customer relationship management systems.
  • Strong interpersonal and problem-solving skills.
  • Ability to handle customer complaints professionally and efficiently.
  • Strong organizational skills with excellent attention to detail.
  • Ability to work effectively under pressure and manage multiple customer requests.
  • Must be professional, courteous, patient, and customer-focused.

Core Competencies:

  • Customer Relationship Management
  • Communication Skills
  • Complaint Resolution
  • Stakeholder Management
  • Problem Solving
  • Documentation & Reporting
  • Microsoft Office
  •  Professionalism
  • Attention to Detail
  • Oil & Gas Industry Awareness.

Application Closing Date
20th September, 2026.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the Job Title as the subject of the email.

Job Title: Procurement Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

We are seeking a highly organized and resourceful Procurement Officer to oversee the sourcing, purchasing, and supply of goods and services while ensuring cost-effectiveness, quality, and timely delivery. The ideal candidate should possess strong negotiation skills and experience managing supplier relationships.

Key Responsibilities

  • Source qualified suppliers and negotiate competitive prices.
  • Process purchase requisitions and purchase orders.
  • Evaluate supplier quotations and recommend cost-effective procurement solutions.
  • Monitor inventory levels and coordinate timely replenishment.
  • Build and maintain strong relationships with vendors and service providers.
  • Ensure procurement activities comply with company policies and procedures.
  • Monitor supplier performance and resolve procurement-related issues.
  • Maintain accurate procurement records and documentation.
  • Prepare procurement reports and expenditure analysis.
  • Identify opportunities for cost savings and process improvements.

Requirements

  • Bachelor’s Degree / HND in Procurement, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 2 – 4 years’ experience in procurement or supply chain management.
  • Strong negotiation and vendor management skills.
  • Good understanding of procurement processes and inventory management.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Excellent organizational and analytical skills.
  • Ability to work under pressure and meet procurement deadlines.
  • Membership of a procurement professional body is an added advantage.

Application Closing Date
31st August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the Job Title as the subject of the email.

Job Title: Social Media Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

  • We are looking for a strategic and creative Social Media Manager to manage the company’s online presence, grow audience engagement, and drive brand awareness across multiple digital platforms.
  • The ideal candidate should have a strong understanding of social media algorithms, content strategy, and digital marketing trends.

Key Responsibilities

  • Develop and implement social media strategies aligned with business objectives.
  • Create, schedule, and publish engaging content across Instagram, Facebook, TikTok, LinkedIn, and X (Twitter).
  • Manage content calendars, campaigns, and promotional activities.
  • Monitor social media accounts and respond to comments, messages, and inquiries promptly.
  • Track and analyze social media performance metrics and prepare regular reports.
  • Collaborate with designers, videographers, and marketing teams to produce high-quality content.
  • Identify emerging trends and recommend innovative content ideas.
  • Manage paid social media campaigns to increase reach, engagement, and conversions.

Requirements

  • Bachelor’s Degree / HND in Marketing, Mass Communication, Communications, or a related field.
  • Minimum of 2 years’ experience managing social media accounts for a business or brand.
  • Proficiency in Canva, Meta Business Suite, CapCut, and social media analytics tools.
  • Excellent copywriting, communication, and storytelling skills.
  • Strong understanding of social media advertising and audience targeting.
  • Ability to manage multiple projects and meet deadlines.
  • Experience with content planning and community management is essential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the job title as the subject of the mail.

Job Title: Female Human Resources Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

  • We are seeking an experienced and strategic Female Human Resources Manager to lead the organization’s HR function.
  • The successful candidate will be responsible for developing and implementing HR strategies, overseeing talent acquisition, employee relations, performance management, compliance, and fostering a high-performance work culture aligned with business objectives.

Key Responsibilities

  • Develop and implement HR policies, procedures, and strategic initiatives.
  • Lead recruitment, onboarding, talent management, and succession planning.
  • Oversee employee relations, performance management, disciplinary processes, and staff engagement.
  • Ensure compliance with Nigerian Labour Laws and company policies.
  • Manage payroll inputs, leave administration, compensation, benefits, and HR records.
  • Coordinate learning and development programs to enhance employee performance and organizational growth.

Requirements

  • Bachelor’s Degree in Human Resources, Business Administration, Industrial Relations, or a related discipline.
  • Minimum of 5–7 years’ progressive HR experience, with at least 3 years in a managerial position.
  • Strong knowledge of recruitment, performance management, employee relations, compensation, and HR compliance.
  • Excellent leadership, communication, negotiation, and conflict resolution skills.
  • Proficiency in Microsoft Office Suite and HRIS/payroll software.
  • Professional HR certification (CIPM, SHRM, HRCI, or equivalent) is highly preferred.
  • Experience in the hospitality, beauty, retail, or service industry is an added advantage.
  • Must possess strong strategic thinking, integrity, professionalism, and the ability to lead and develop high-performing teams.

Application Closing Date
31st August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the Job Title as the subject of the email.

Job Title: Business Development Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

  • We are seeking a highly motivated, strategic, and results-driven Business Development Manager (BDM) to lead business growth initiatives, identify new revenue opportunities, build strategic partnerships, and expand the company’s client base.
  • The ideal candidate should have a strong commercial mindset, excellent negotiation abilities, and a proven track record of generating revenue and closing business deals.

Key Responsibilities

  • Develop and implement business development strategies aligned with the company’s growth objectives.
  • Identify, research, and pursue new business opportunities and potential clients.
  • Build and maintain strong relationships with existing and prospective clients.
  • Generate leads through networking, referrals, market research, cold outreach, and industry events.
  • Prepare and deliver business proposals, presentations, quotations, and commercial offers.
  • Lead negotiations and manage the sales process from prospecting through to deal closure.
  • Develop strategic partnerships and alliances that create new business opportunities.
  • Conduct market and competitor analysis to identify emerging trends and opportunities.
  • Work closely with the marketing and operations teams to develop effective client acquisition strategies.
  • Monitor sales pipelines, revenue forecasts, and business development performance.
  • Prepare regular business development reports for management.
  • Consistently meet or exceed assigned revenue and business development targets.

Requirements

  • Bachelor’s Degree / HND in Business Administration, Marketing, Economics, Management, or a related field.
  •  3–5 years of experience in Business Development, Sales, Marketing, or a related commercial role.
  • Proven track record of achieving sales or revenue targets.
  • Strong negotiation, presentation, communication, and closing skills.
  • Excellent client relationship management and networking abilities.
  • Strong understanding of business strategy, market research, and competitive analysis.
  • Proficiency in Microsoft Office Suite and CRM / business development tools.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Ability to work independently, manage multiple opportunities, and deliver results under pressure.
  • Willingness to travel for client meetings and business development activities when required.
  • Professional certification in Sales, Marketing, Business Development, or a related field is an added advantage.

Key Competencies:

  • Business Development & Sales Strategy.
  • Lead Generation & Prospecting.
  • Client Relationship Management.
  • Negotiation & Deal Closing.
  • Strategic Partnerships.
  • Market & Competitor Analysis.
  • Revenue Growth.
  • Presentation & Communication.
  • Networking.
  • Target & Performance Management.

Application Closing Date
30th September, 2026.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the Job Title as the subject of the email.

Castel Resources Consultancy Limited Job Recruitment 2026:Customer Support Officer, Social Media Manager, Etc

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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