Customer Care / Front Desk Officer at Deen Consul | Lagos | Apply Now
Deen Consult is a dynamic professional services firm specializing in Recruitment, Training, and General Business Consultation. Established with a passion for helping organizations achieve sustainable growth, we serve as a trusted partner to businesses across diverse industries. Our mission is to bridge the gap between talent, knowledge, and performance, ensuring that our clients remain competitive in today’s fast-changing business environment.
We are recruiting to fill the position below:
Job Title: Customer Care / Front Desk Officer
Location: Lagos
Job Summary
- The Customer Care / Front Desk Officer is responsible for creating a positive first impression of the company and providing professional, courteous and timely assistance to customers, visitors, suppliers and other stakeholders.
- The officer will manage front-desk activities, respond to customer enquiries and complaints, receive and direct visitors and calls, maintain accurate customer records, and support the sales and administrative teams in ensuring excellent customer experience.
Key Responsibilities
- Welcome and receive customers, visitors, suppliers and other guests professionally.
- Serve as the first point of contact for customers and visitors.
- Receive and respond to enquiries through phone, email, WhatsApp and other approved communication channels.
- Receive and distribute incoming correspondence, parcels and documents.
- Follow up on customer requests and ensure timely resolution.
- Receive customer orders through approved channels and forward them to the appropriate sales or operations team.
- Assist customers with product selection and basic product information.
Required Skills and Qualifications
- HND / Bachelor’s Degree in Business Administration, and other related course
- Excellent customer service and interpersonal skills.
- Strong communication and listening skills.
- Excellent spoken and written English.
- Ability to communicate clearly and professionally.
- Strong attention to detail.
- Proficiency in Microsoft Word and Excel.
- Ability to use email and internet-based communication platforms.
Application Closing Date
27th August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: deenconsult@gmail.com using the Job Title as the subject of the email.
Note: This position is open for only female candidates.
Customer Care / Front Desk Officer at Deen Consul | Lagos | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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