First Bank of Nigeria Limited (FirstBank) is the largest financial services institution in Nigeria in terms of total assets and gross revenues. FirstBank has over 750 locations and over 10 million client accounts, offering a broad range of retail and business financial services. FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone, and FBNBank Senegal, as well as Representative Offices in Johannesburg, Beijing, and Abu Dhabi, have a worldwide presence.
Title: Service Executive Conversion Programme – SECP 8
Job Identification Number: 930
Location: Nigeria
Job Schedule: Full time
Person Specification
Below are the eligibility criteria for the conversion exercise:
- Minimum academic qualification is a B.Sc Degree with Second Class Lower or HND Upper Credit from institutions accredited by NUC or other regulatory bodies approved by the government.
- Age should not exceed 32 years.
- Possession of higher degree(s) and/or relevant professional qualifications such as ACA, ACCA, CPA, will be a distinct advantage.
- Must have worked in the Bank for a minimum of 1 year as a non-core staff.
- Demonstrates sound moral and ethical conduct with no disciplinary records.
- Provides evidence of mandatory NYSC scheme completion or Exemption Certificate.
Key Competencies and Attributes:
Interested Service Executives must possess the following skillset:
- Excellent communication skills.
- Strong interpersonal and relationship management skills.
- Analytical skills.
- Self-driven and results-oriented.
- Highly innovative with excellent problem-solving skills.
- A good team player.
- Familiarity with global financial trends and developments.
- Proficiency in the use of MS Excel, Word, and PowerPoint.
Deadline: 3rd October, 2023 (09:01 PM).
How to Apply: Interested and qualified candidates should Click Here to apply online
1). Unit Head, Distribution and Sales
Location: Nigeria
Employment Type: Full-time
Job Objective(s):
- Enhance the reach and visibility of the First Monies Agent Network business.
- Identify, establish, and manage essential partnerships (both internal and external) to foster network expansion and product/service offerings.
- Facilitate knowledge management across the value chain, encompassing Agents and Branch Teams.
Duties & Responsibilities:
- Develop and implement strategies to foster the growth and sustainability of a dynamic Agent network.
- Supervise team activities related to Network Development, Business Growth, Agent Onboarding, and Marketing.
- Create training materials to support Agent onboarding and day-to-day operations, as well as Branch team activities such as Agent recruitment and management.
- Establish and maintain standard operating procedure manuals for all aspects of Agent Network Development.
- Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers) to define and execute tactical strategies for enhancing business performance.
- Monitor and respond to competitor offerings and industry trends.
- Provide support to Sales teams (SBUs) and eBusiness Regional Officers by offering product materials and tailored proposals to facilitate engagement with potential Strategic Partners.
- Regularly monitor and provide reports and recommendations on Agent and Branch performance to key stakeholders and executive management.
- Collaborate with relevant stakeholders to conduct risk assessment reviews, identifying and addressing operational and business risks.
- Design and implement strategic marketing initiatives to drive network growth and visibility.
- Execute product promotion campaigns tailored for Agents.
- Manage communications across the Agent Network.
Job Requirements:
Education:
- Bachelor of Science degree in a relevant discipline.
- Additional Professional Certification is an advantage.
Experience:
- A minimum of 7 years of post-NYSC experience in FMCG, Telecoms, Banking, Micro Finance, Mobile Money, Payments, or other related sectors.
Skills / Competencies:
- Business and Product Development
- Channel Management
- Client Industry Knowledge
- Data Gathering and Analysis
- Numeracy and Analytical Skills
- Proficiency in Computing (MS Suites)
- Presentation and Negotiation Skills
- Planning and Organizational Abilities
- Effective Communication Skills (Written and Spoken)
- Technical Competence
- Collaboration Skills.
Application Closing Date
3rd October, 2023.
Note: Only shortlisted applicants will be contacted.
2). Team Lead, Product Development & Growth
Job Identification: 924
Locations: Nigeria
Job Schedule: Full time
Job Description:
As the Product Manager for Financial Inclusion, your responsibilities will include:
- Conceptualizing, developing, and deploying all Financial Inclusion products.
- Coordinating the design processes for product roadmaps.
- Evaluating and ensuring the successful implementation of product roadmaps.
- Collaborating with various stakeholders, including designers, developers, channel support officers, sales teams, operations teams, assurance officers, and other product managers, to bring product ideas from concept to launch.
- Overseeing the identification of customer needs and preferences, as well as collecting accurate feedback through customer engagement tools.
- Managing the implementation of enriching and market-fit propositions on the Mobile Wallet channel.
- Determining appropriate product pricing strategies.
- Maintaining the quality, competitiveness, and profitability of the product portfolio.
- Formulating relevant metrics to measure product performance.
- Providing strategic support to cross-functional teams, particularly the Sales & Distribution team, in executing growth plans.
Requirements:
Education:
- Bachelor of Science degree in a relevant discipline.
- Additional Professional Certification is a plus.
Experience:
- A minimum of 5 years of relevant experience in areas such as Financial Services, Payments, Sales, Brand Management, Marketing, or Operations.
Application Closing Date
3rd October, 2023 (05:00 PM).
3). Unit Head, Distribution and Sales
Location: Nigeria
Employment Type: Full-time
Job Objective(s):
- Enhance the coverage and visibility of the First Monies Agent Network business.
- Identify, establish, and manage necessary partnerships (both internal and external) to stimulate network growth and expand product/service offerings.
- Promote knowledge management throughout the value chain, encompassing Agents and the Branch Team.
Duties & Responsibilities:
- Strategize and execute plans for cultivating and maintaining a vibrant Agent network.
- Provide oversight for team activities related to Network Development, Business Growth, Agent Onboarding, and Marketing.
- Develop educational materials to facilitate training for Agents (including onboarding and day-to-day operations) and the Branch team (focusing on Agent recruitment and management).
- Create and update standard operating procedure manuals for all aspects related to Agent Network Development.
- Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers) to define and implement tactical strategies aimed at driving business performance.
- Monitor and respond to competitor offerings and industry trends.
- Support Sales teams (SBUs) and eBusiness Regional Officers by providing product materials and customized proposals to facilitate engagement with potential Strategic Partners.
- Regularly monitor and provide periodic reports and recommendations on Agent and Branch performance to key stakeholders and executive management.
- Work with relevant stakeholders to conduct risk assessment reviews, identifying and addressing operational and business risks.
- Design and execute strategic marketing initiatives to boost network growth and visibility.
- Create and execute product promotion campaigns tailored for Agents.
- Manage communication across the Agent Network.
Job Requirements:
Education:
- Bachelor’s degree in a relevant discipline.
- Additional Professional Certification is advantageous.
Experience:
- A minimum of 7 years of post-NYSC experience in sectors such as FMCG, Telecoms, Banking, Micro Finance, Mobile Money, Payments, and other related fields.
Skills / Competencies:
- Business and Product Development
- Channel Management
- Client Industry Knowledge
- Data Gathering and Analysis
- Numerical and Analytical Skills
- Proficiency in Computing (MS Suites)
- Presentation and Negotiation Skills
- Planning and Organizational Skills
- Effective Communication Skills (Written and Spoken)
- Technical Proficiency
- Collaboration Skills.
Application Closing Date
4). Business Manager – Corporate Banking (Infrastructure)
Job Identification: 920
Locations: Nigeria
Job Schedule: Full time
Job Shift: Day
Duties & Responsibilities:
- Provide financial advisory and support services to clients, ensuring the fulfillment of their corporate needs.
- Revive dormant accounts and re-engage with these clients.
- Coach team members to collaborate across functions to achieve team and group targets.
- Assign targets to team members and monitor their progress.
- Identify and establish new relationships that align with the bank’s commercial objectives, aiming to maximize the bank’s market share.
- Assess the creditworthiness and risk appetite of portfolio clients, introducing them to relevant bank products and services to maximize portfolio revenue.
- Review customer credit requests proposed by Relationship Managers (RMs) and make recommendations to the Credit Approval Panel (CAP).
- Understand the competitive landscape and formulate strategies to protect the bank’s position and win new business.
- Maintain high client satisfaction ratings by fostering exceptional working relationships with clients to increase the Bank’s market share.
- Ensure the high quality of the credit portfolio is maintained at all times, in compliance with the Bank’s credit policies, standards, and regulatory requirements.
- Cross-sell bank products and services to existing and prospective relationships to enhance business potential and expand market share.
Education:
- Minimum Education: A First Degree in any discipline, preferably in a business-related field.
Experience:
- A minimum of 5 years of relevant banking experience.
Key Competencies Requirements:
Knowledge in the following areas:
- Banking environment
- Bank credit policies and procedures
- Regulatory requirements and policies
- Microsoft Office proficiency
- Banking services and products
- Strong interpersonal and communication skills
- Marketing and sales skills.
Deadline: 22nd September, 2023 (09:33 AM).
How to Apply: Interested and qualified candidates should use the links below to apply:
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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