Fortics Lifecare Limited Client Care Representative Recruitment 2025 | Apply Now
The healthcare sector in Nigeria continues to grow rapidly, and with it comes a rising demand for skilled professionals who are passionate about patient experience, clinical management, and quality service delivery. One reputable organization currently expanding its workforce is Fortics Lifecare Limited, a healthcare-focused company committed to transforming medical services across Africa. The company is now recruiting Client Care Representatives into its Lagos facility, and this article provides a full breakdown of the job details, requirements, how to apply, salary information, and answers to common applicant questions.
If you are a certified health professional with experience in client support roles and have a passion for customer care, then the Fortics Lifecare Client Care Representative recruitment may be the perfect opportunity for you.
About Fortics Lifecare Limited
Fortics Lifecare Limited is an emerging healthcare holding company with a powerful vision — to build and develop world-class healthcare facilities that provide quality medical solutions to patients across Africa. The organization focuses on:
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Delivering affordable and accessible healthcare
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Offering patient-centered medical services
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Integrating clinical practice, research, and continuous learning
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Building sustainable health systems across the continent
The company is driven by excellence and innovation, with a strong mission to promote hope, wellness, and total wellbeing through modern clinical approaches and compassionate care. Fortics Lifecare operates with a high standard of professionalism, ensuring that every client interaction is handled thoughtfully and every patient receives optimum attention.
With its expansion, the company now invites applications for the role of Client Care Representative (Front Desk) — a crucial position responsible for maintaining communication between patients and the healthcare system.
Job Title: Client Care Representative
Location: Lekki Phase 1, Eti-Osa 3, Lagos State
Employment Type: Full-Time
Job Summary
Fortics Lifecare Limited seeks qualified individuals, preferably CHEWs/Nursing-trained professionals, to work as Client Care Representatives at the front desk of its Lekki healthcare facility. The organization requires competent and empathetic candidates who can communicate effectively with clients and deliver high-quality customer service that aligns with the company’s purpose.
This role is ideal for candidates who enjoy interacting with patients, solving problems, and ensuring that visitors receive the right information and support throughout their care journey.
Key Responsibilities
Client Care Representatives at Fortics Lifecare will be responsible for organizational communication, patient front-desk support, and client management. Duties include:
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Welcoming patients and creating a warm and friendly environment
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Responding to enquiries, questions, and complaints professionally
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Communicating client feedback to relevant departments
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Ensuring a seamless patient experience from arrival to exit
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Managing client records, documentation, and interaction logs
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Collaborating with nurses, doctors, and support staff to provide quick service
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Ensuring patient satisfaction by handling concerns promptly
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Maintaining an organized reception area to reflect operational excellence
The Client Care Representative serves as the face of the healthcare facility — therefore, professionalism, patience, and empathy are essential qualities.
Required Qualifications & Eligibility Criteria
Interested applicants must meet the following minimum requirements before applying:
| Requirement | Details |
|---|---|
| Education | OND/NCE certification is acceptable. Degree holders may also apply. |
| Work Experience | Minimum of 2–3 years experience in customer care/front desk roles. |
| Healthcare Background | CHEW or Nursing Certificate (Preferred). |
| Technical Skills | Knowledge of EMR, Microsoft Office Suite & digital records. |
| NYSC | Must have completed NYSC. |
| Location | Candidates must reside in or near Ikate or Igboefon, Lagos. |
| Soft Skills | Excellent communication, friendliness, patience & attention to detail. |
Candidates must be emotionally intelligent, well-spoken, approachable, and quick-thinking. Since the role involves direct contact with patients, the ability to remain calm and professional under pressure is essential.
Salary & Benefits
🟩 Monthly Salary: ₦120,000
This position offers a stable income with the opportunity to work in a structured and professional healthcare environment. Employees also benefit from exposure to clinical processes, access to a growth-driven workplace, and future career advancement opportunities within the organization.
Application Closing Date
15th December, 2025
Applicants are encouraged to submit their applications early, as only shortlisted candidates will be contacted.
How to Apply for the Fortics Lifecare Client Care Representative Job
Interested and qualified applicants should send their CV/Resume to:
Email Subject: Client Care Representative
Ensure your CV is well-structured, updated, and clearly states your healthcare experience, communication skills, certifications, and relevant employment history.
Why Working at Fortics Lifecare Is a Great Career Move
Choosing Fortics Lifecare Limited as a workplace opens doors to a healthcare system driven by innovation, impact, and patient wellbeing.
Top reasons to consider applying:
⭐ Opportunity to work in a respected medical facility
⭐ Professional career exposure in healthcare communications
⭐ Growth opportunities for long-term career development
⭐ A supportive and collaborative work environment
⭐ Direct interaction with patients & clinical processes
If you are someone who loves to help people, enjoys administrative tasks, and can maintain a positive attitude even in busy hospital settings, this role offers the perfect balance of care, client support, and professional growth.
FAQs — Fortics Lifecare Limited Client Care Representative Recruitment
1. Who can apply for the Client Care Representative role?
Anyone with OND/NCE or applicable certifications in Nursing/CHEW with 2+ years experience in customer care may apply.
2. Is medical background compulsory?
A healthcare background is an added advantage since the role involves patient interaction.
3. What is the salary for this role?
Successful candidates will earn ₦120,000 monthly.
4. Do applicants need to live in Lekki or nearby?
Yes. Applicants must reside in Ikate, Igboefon, or surrounding areas.
5. Is NYSC completion required?
Yes, candidates must have completed NYSC.
Final Thoughts
The Fortics Lifecare Limited recruitment for Client Care Representatives presents a valuable opportunity for healthcare personnel who wish to grow in administrative patient engagement roles. With competitive pay, a reputable working environment, and room for career development, this is a strong step for anyone looking to advance professionally.
Applicants who meet the qualifications are encouraged to apply before the deadline and submit a professionally written CV that reflects their strengths and suitability for the role.