How to Apply for Kuda Bank Recruitment

How to Apply for Kuda Bank Recruitment

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Talent Acquisition Specialist

Location: Nigeria
Job type: Full time
Category: HR

Role Overview

• We are looking for an exceptional Talent Acquisition Specialist to join our rapidly scaling team and focus on the recruitment and selection of talent into our business across all departments.
• Your mission will be to source, screen and provide shortlists of qualified applicants for various roles.
• In addition to this, you will promote Kuda’s employer brand by networking with potential candidates using online/offline channels to ensure that we attract talented professionals and reduce time-to-hire.
• The ultimate goal is to ensure that we build a strong talent pipeline and employer brand to ensure that we are able to satisfy current as well as future hiring needs.
• You will be joining us at an exciting time of growth and transformation, and your role will have a direct impact in shaping the workforce and success of Kuda.

Roles and Responsibilities

• Work with Hiring Managers to write and post job descriptions
• Source potential candidates, including from niche platforms, like Stack Overflow and GitHub
• Perform pre-screening calls to analyse applicants’ abilities
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioural questions)
• Coordinate with team leaders to forecast department goals and hiring needs
• Craft and send personalised recruiting emails with current job openings to passive candidates
• Participate in conferences and meetups to network with professionals and promote the Kuda Employer Brand
• Efficiently manage all stages of the recruitment pipeline and report on all candidate interactions through our ATS, Workable
• Onboard new hires
• Promote the company’s reputation as a great place to work
• Conduct job and task analyses to document job duties and requirements
• Keep up-to-date with new technological trends and products

Qualifications & Experience

• Minimum of 3 years of work experience as a Talent Acquisition Specialist and a strong track record of placing top talent
• Experience of recruiting for roles covering Africa would be advantageous
• Technical expertise with an ability to understand and explain job requirements for technical and non-technical roles
• Familiarity with Applicant Tracking Systems and resume databases
• Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
• Excellent verbal and written communication skills
• Solid understanding of HR practices and labor legislations
• Proactive and get-things-done mindset

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.
• We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Job Title: Head of Credit Risk

Location: Nigeria
Job type: Full time
Department: Strategy

Description

• Join us at Kuda in this pivotal role and be the driving force in shaping and optimizing our Credit Risk strategies!
• We are currently searching for a dynamic Head of Credit Risk to lead the Credit Risk team, spearhead the implementation and execute Kuda’s Credit Risk policies.
• You’ll have the opportunity to drive streamlined collection practices and actively contribute to the development of relevant policies and protocols.
• In addition, you’ll get to ensure precise reporting and strict adherence to Credit product practices within Nigeria.

Responsibilities

• Lead the Credit Risk team, end-to-end strategy roadmap and execution
• Ensure proactive advocacy and steadfast adherence to Credit policies
• Design Credit policies tailored to the unique dynamics of Kuda MFB in Nigeria
• Build and operate the underwriting function for both consumer and business credit
• Managing a team of underwriters, providing guidance, training, and feedback to ensure consistency and adherence to established underwriting standards
• Spearhead active and compliant collection practices, demonstrating a commitment to regulatory standards and guidelines
• Lead the strategic implementation of Credit initiatives within the Nigerian market, aligning efforts with organizational objectives
• Establish, build and actively manage various relationships with external partners

Requirements

• B.Sc. Degree in Accounting, Economics, Banking, Finance and Commerce (or relevant fields)
• 10+ years of experience, with at least 4 years in a leadership position specifically within Credit Risk Management
• Extensive background in financial services or Fintech, underscoring a deep understanding of the industry’s nuances and dynamics
• Solid understanding of Credit regulation within the Nigeria banking industry
• In-depth hands-on expertise in the administration of Credit Risk policies, the Credit underwriting process, Credit Risk scoring methodologies, and precise calculation of unit costs for risk products

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3-day-per-week remote working option

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Lead, Fraud Analyst

Location: Nigeria
Job type: Full-time
Department: Fraud

About the Role

• As a Lead Fraud Analyst, you’ll play a pivotal role in safeguarding our business and customers from fraudulent activity.
• You’ll be a strategic thinker and problem solver, constantly innovating to stay ahead of evolving fraud schemes.

Key Responsibilities

• Proactive Fraud Prevention: Implement robust measures to identify and mitigate fraud risks before they materialize, ensuring the security of our financial systems and data.
• Expert Investigations: Lead comprehensive investigations into suspected fraud, gathering evidence, collaborating with stakeholders, and resolving cases efficiently and effectively.
• Swift Action & Resolution: Respond promptly to any hint of fraud, minimizing financial losses and ensuring timely action to protect customers.
• Clear Communication: Keep stakeholders and customers informed throughout the investigation process, providing transparent and accurate updates on findings and resolutions.
• Continuous Improvement: Stay abreast of emerging fraud trends, analyze data to identify patterns, and propose proactive strategies to enhance our fraud prevention efforts.
• Maintain and manage a database of all fraud cases, investigative operations, and results of the analysis.
• Investigation /Resolution of all e-transaction complaints
• Prepare/Review and Render fraud reports to NIBSS and management weekly and monthly.
• Prepare/Review and Render Fraud and Forgeries reports to CBN every month end.
• Prepare/Review and Render BVN watchlist report to the Nigerian Interbank Settlement System.
• Monthly retrieval and implementation of all BVN watchlisted within the industry and ensuring all accounts linked in Kuda are deactivated and placed on PND for onward closure by CS.
• Providing data of all watchlisted BVN industry-wise every month to IS control, compliance, Risk/ credit admin.
• Providing data of fraudulent accounts to Risk team for credit Qualifying, profiling, and overdraft deactivation.
• Preparation of quarterly fraud report to the board of directors.
• Monitoring of all naira denominated e-transactions across all channels.
• Monitoring of out-of-pattern transactions using Sift and Looker.
• Review of electronic transactions based on predetermined rules.
• Monitoring all electronic transactions, high-risk transactions, and activities occurring through multiple channels, including deposit accounts, online banking (OLB)/e-commerce, debit card (EFT), etc
• Make requests to other banks to provide footage of fraudulent ATM withdrawals reported by our customers.
• Review of inward and outward indemnities prepared by the Fraud team members to recall funds from Kuda to other banks and other banks to Kuda.
• Identification of process gaps, themes, trends, and lessons learned from investigations to support the continuous improvement of the Bank’s product and control environment.
• Develop and drive fraud risk management strategy for current and new products.
• Conducting interviews to obtain information helpful in resolving financial crimes.
• Liaise with stakeholders, internal teams, merchants, banks, etc., concerning fraud investigation and resolution.
• Update the team’s SOP were necessary and ensure compliance with internal/regulatory requirements.
• Conduct cause and effect analysis for fraud cases and document findings.
• Implement loss prevention countermeasures and effectively communicate those countermeasures with employees and/or customers while the investigation is in progress.
• Work with law enforcement, regulatory agencies, and industry peers on incident-specific issues that may require follow-up and criminal trends.

Requirements

• University Degree in a relevant field.
• Minimum of 6 years of experience
• Managerial experience is essential
• Financial service/ Fintech experience is a must
• CFE Certification is advantageous
• Sharp analytical mind: You’ll dissect complex data and identify subtle red flags to uncover fraudulent activities.
• Decisive action: You’ll react swiftly and decisively to mitigate risks and minimize losses.
• Investigation expertise: You’ll possess a strong understanding of fraud investigation methodologies and best practices.
• Excellent communication: You’ll clearly articulate complex findings to both technical and non-technical audiences.
• Teamwork: You’ll collaborate effectively with internal and external stakeholders to achieve common goals.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Career development & growth
• Access to world-class L&D
• We are advocates of work-life balance and offer a 3 day per week remote working option
• Competitive annual leave
• Competitive pension
• Perkbox
• Life assurance
• We are advocates of work-life balance and offer a 3 day per week remote working option and more…

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates shall be contacted.

Job Title: Growth Marketer

Location: Nigeria
Employment type: Full time

Role Overview

• Kuda is looking for an experienced Growth Marketer who will be responsible for executing acquisition, retargeting and retention campaigns, monitoring campaign performance and analysing data to identify trends.

Responsibilities

• Execute acquisition campaigns across multiple digital channels, including paid social, search, programmatic and other relevant channels.
• Monitor campaign performance and assist in optimizing campaigns based on key performance indicators (KPIs) such as conversion rates, user acquisition cost, and retention rates.
• Develop and execute lifecycle marketing campaigns across multiple channels, including email, push notifications, in-app messaging, and other relevant channels.
• Develop and execute App Store Optimisation (ASO) strategies across the App Store (Apple) and Google Play Store (Android) to maximise visibility and conversion rate.
• Develop and execute A/B tests to optimize campaign performance and improve the user experience.
• Analyse data to identify trends and opportunities for improvement, and develop and execute campaigns based on data-driven insights.
• Work closely with our marketing and design teams to ensure our campaigns align with our roadmap and user needs.
• Be adaptive to business needs and take on ad hoc projects as required.
• Explore ways to utilize available technology to analyse, optimize and scale growth marketing efforts.
• Stay up-to-date with the latest trends and best practices in growth marketing, and share insights with the rest of the team.

Requirements

• Bachelor’s Degree in Marketing, Business, or a related field.
• A minimum of 3 years experience in marketing or a related field.
• Passion for marketing and a desire to learn and grow in a fast-paced environment.
• Strong understanding of customer acquisition and retention strategies, as well as some experience in developing and executing marketing campaigns.
• Basic understanding of marketing channels such as paid social, email, push notifications, and other relevant channels.
• Strong analytical skills and an interest in data analysis.
• Excellent communication skills and the ability to work collaboratively with cross-functional teams.
• Knowledge of mobile app analytics tools such as Mixpanel, AppsFlyer (or similar)
• Familiarity with marketing automation tools such Iterable (or similar)

Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Career development & growth
• Access to world-class L&D
• We are advocates of work-life balance and offer a 3 day per week remote working option
• Competitive annual leave
• Competitive pension
• Perkbox
• Life assurance
• We are advocates of work-life balance and offer a 3 day per week remote working option
• and more…

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.
• We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.