In-Person Customer Service Representative at Comcast
Location: Rolling Meadows, IL
Salary: $18 an hour
Are you searching for an excellent entry-level job with immense career prospects? Join the Comcast team as an In-Person Customer Service Representative, a crucial role where you will directly engage with our customers as a residential technician.
If you possess some customer service experience, that’s fantastic – we will provide training for the technical aspects. This opportunity offers paid training and continuous development, leading to advancement and higher remuneration in the future.
Exceptional customer service skills are essential, along with the ability to professionally and expertly interact with Comcast customers. This role requires sound judgment, effective troubleshooting, and problem-solving abilities to address customer inquiries and concerns, ensuring optimal functionality of products and services for a positive customer experience.
Perks and Benefits for In-Person Customer Service Representative:
- Up to $18/hour + Quarterly Bonuses + Paid Training
- $1,500 sign-on bonus! ($750 after 90 days, remaining $750 after 180 days)
- Access to company vehicle, equipment, and gas card
- Immediate eligibility for medical, dental, vision, and 401k benefits
- Paid training and ongoing career development for higher pay and advancement
- Employee discounts on Comcast/Xfinity courtesy services (cable, high-speed internet, etc.)
- Paid time-off (PTO), vacation, flex time, and floating holidays; generous PTO package after first 90 days
- Tuition reimbursement (where applicable)
Job Requirements for In-Person Customer Service Representative:
- High school diploma or equivalent
- Valid driver’s license
- Customer service experience
- Completion of written and field assessments, meeting/exceeding employee standards and supervisor approval for advancement
- Continued employment contingent upon meeting required training, certifications, and safety requirements
Comcast brings together the best in media and technology, driving innovation to create exceptional entertainment and online experiences. As a Fortune 50 leader, we offer exciting career opportunities across various locations and disciplines. Our dedicated employees play a crucial role in delivering cutting-edge products and services to millions of customers daily. If you share our passion for teamwork, industry revolution, and leading the future of media and technology, accelerate your career at Comcast.
Comcast is proud to be an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Disclaimer: This information provides an overview of the general nature and level of work performed by employees in this role. It does not encompass or interpret a comprehensive inventory of all duties, responsibilities, and qualifications.