ipNX Nigeria Limited Recent Job Openings

ipNX Nigeria Limited is one of the fastest-growing information and communications technological companies, serving a multitude of needs across enterprises, small businesses, and residents with innovative, world-class services.

We are recruiting to fill the position below:

Job Title: Team Lead, Quality Assurance and Control

Location: Nigeria
Employment Type: Full-time
Department: Infrastructure Quality
Function: Operations
Job Grade: Outsourced
Reporting to: Head Infrastructure Quality
Travel Frequency: As Required
Work Schedule: 8am-5pm Weekdays

Purpose of the Job (Brief)

Reporting to the Team Lead Quality Assurance and Control in the Infrastructure Division of ipNX, The Quality Assurance and Control Officer will be responsible for the Outside Plant Quality Checks
You will be responsible for the Direct Field Quality Checks and snags reporting and clearing for all Project Deployment and Operations Activities in the Outside Plant and provide the necessary escalations to the HOD Infrastructure Quality when required.
You will aid the Team Lead Quality Assurance and Control to provide up to date statuses of quality audits and acceptance testing of completed and on going projects within the Infrastructure Division
You are tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers and stakeholders, proactively providing support and input when required.
In addition to the above, You are also required to build capacity and develop teams working with you.

Key Activities
Network Infrastructure:

Carry Out Spot checks on all Project Deployment and Operations Activities within the Division as required by the Division. These checks include snag lists and snag clearing.
Escalate all standards and specifications issues noted in the field to the QA/QC Analyst for further actions
Provide the necessary field interpretations of the ipNX standards and specifications during project initiation stages.

Internal:

Provide weekly quality status reporting on all on going projects and operations activities within the Division
Provide Quality Assurance of all assigned Survey Contractors work and makes the necessary recommendations.

Asset Management:

Updates all As Maintained Records for the Division

People Management – Training:

Build and maintain a healthy relationship with enterprise customers and stakeholders during all audit and quality related activities
Drive internal and external training initiatives for team members.

Educational Qualifications & Functional Skills

Education: B.Eng in Civil Engineering or Electrical Engineering
Professional Certifications: CFOT is an added advantage
Technical: Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
Technology: Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
Communication: Excellent Communication and Presentation Skills.

Work Experience:

3 years experience in Turnkey Fiber Deployment and Civil Works standards and specifications
Good understanding of Microsoft Office Suite including MS Project
Conversant with the Use of CAD and GIS
Strong network engineering background is a must.
Osp background is desirable.

Other Requirements:

Hardworking and Tenacious
Resilience
Action orientation
Tech Savvy
Result Driven
Excellent Decision Quality
Attention to Detail
Problem Solving
Analytical
Ability to work with teams
Customer Focus.

Application Closing Date
7th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Recruitment Specialist

Location: Nigeria
Work hours: 8am – 5pm

Job Description

Are you a dynamic and experienced Recruitment Specialist with a proven track record in talent acquisition, social media marketing, and recruiting?
We are seeking a motivated individual to join our team as a Recruitment Specialist, contributing their expertise to help us attract and acquire top talent for our organization.

Role and Responsibilities

As a Recruitment Specialist, you will play a pivotal role in shaping our workforce by identifying, engaging, and securing the best-fit candidates for various positions within our company.
You will leverage your 4 years of concrete experience in talent acquisition, social media marketing, and recruiting to execute the following responsibilities:

Talent Acquisition:

Collaborate with hiring managers to understand staffing needs and job requirements.
Develop and implement effective recruitment strategies to attract a diverse pool of qualified candidates.
Utilize various sourcing methods, including job boards, networking, referrals, and direct sourcing, to identify potential candidates.
Conduct thorough candidate assessments, interviews, and screenings to ensure alignment with job requirements and company culture.

Social Media Marketing:

Leverage social media platforms, such as LinkedIn, Facebook, Twitter, and Instagram, to create compelling job postings and promote our employer brand.
Design and execute social media campaigns to engage passive candidates and establish our company as an employer of choice.
Analyze social media metrics to measure the effectiveness of recruitment campaigns and adjust strategies accordingly.

Recruiting:

Manage the end-to-end recruiting process, from initial contact through offer acceptance and onboarding.
Build and maintain a robust talent pipeline by fostering relationships with potential candidates for current and future openings.
Provide a positive candidate experience by delivering timely communication and feedback throughout the recruitment process.
Collaborate with cross-functional teams to ensure a seamless recruitment process and alignment with company goals.

Data Analysis and Reporting:

Track and analyze recruitment metrics and key performance indicators to evaluate the success of recruitment strategies.
Prepare regular reports and presentations on recruitment activities, candidate pipelines, and hiring trends for management review.

Qualifications

Bachelor’s Degree in Human Resources, Business Administration, or a related field.
Minimum of 4 years of hands-on experience in talent acquisition, social media marketing, and recruiting.
Proficiency in utilizing social media platforms for recruitment purposes.
Strong knowledge of applicant tracking systems (ATS) and recruitment tools.
Excellent communication and interpersonal skills.
Ability to assess candidate qualifications and cultural fit effectively.
Strong organizational and time management abilities.
Analytical mindset with the ability to derive insights from recruitment data.

Benefits

Competitive salary and performance-based incentives.
Comprehensive benefits package
Opportunities for professional development and growth within the organization.
Collaborative and inclusive work environment.

Application Closing Date
2nd October, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

Join our team and make a meaningful impact on our organization’s growth by attracting top talent and contributing to our vibrant workplace culture.
If you are a results-driven Recruitment Specialist with a passion for finding exceptional candidates, we invite you to apply and be part of our success story

Job Title: Territory Sales Manager

Location: Nigeria
Employment Type: Full-time
Division: Business
Function: Territory Management
Department: Business
Operations: Sales
Reporting to: Regional Sales Head, West
Travel Frequency: Minimal Travel Frequency: Occasionally
Work Schedule: Monday to Friday 8AM to 5PM

Purpose of the Job

To daily provide leadership and direction required to ensure that customer relationships are developed and maintained by providing excellent products and services that add value to the customer while minimizing costs and risk to the company.
The role will combine the use face-to-face sales activities and management of the activities of Accounts in allocated territory, to gain market share and increase the awareness, appreciation, and understanding of the IPNX Brand.
The Territory Manager will be the main communication conduit between IPNX and the specific business served in the area. ·To establish and drive individual annual target of assigned team members.

Deliverables
Expected Key Results Key Activities:

Maintain Industry/ Regional Strategic Leadership for improved business Performance
Drive sales goals for the region and partner with respective stakeholders that will support the success of the business within specified sectors/regions.
Execute business operational strategy and performance measures in line with company, segment, region and market goals.
Maintain, deliver and present forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions within the region.
Cultivate and maintain strong relationships with all constituents (producers, plan sponsors, providers, customers, regulatory agencies).
Maintain good public relations with current and prospective institutional customers.
Drive change management and business transformation efforts, to support strategic changes.

Business Profitability:

Analyze competitive environment to support and improve pricing, services and product development strategies as well as sales efforts.
Develop cross selling relationships within Corporate accounts and develop value propositions for differentiating product offerings.
Collate and manage robust Industry/ regional data for analytics.
Provide Management with the necessary sales reports, budgets, sales plan, and market analysis for the region.
Co-ordinate with relevant technical and service delivery teams to ensure excellent service delivery to the customer.
Drive business opportunities that will give the organization a larger share of the Customers’ wallets within the region.
Co-ordination and support of regional client-initiated Request for Proposal (RFP), Request for Information (RFI) and Request for Tender (RFT).

Thorough Understanding of Customers’ needs:

Accountable for leveraging IPNX’s products and services as a means of enabling specific customers within sectors/ meet corporate goals and revenue targets.
Ensure reports contribute to business insight and decision-making, and minimize overall report burden.
Drive the modelling and development of recommendations for opportunity sizing, allocations, and alignments within the region.
Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for analytics.
Provide expert input in identifying product/service integration opportunities and driving relationships beyond the “brick model” vision and values.

Business Development:

Identify cross-selling products and services opportunities for high value low risk customers and other profitable customer segments.
Drive and participate regional meetings and offer valuable ideas contributing towards the growth of the business.
Understand industry trends and competition/competitor’s analysis for decision making.
Drive business engagements and initiate high level meetings in key accounts within the region.
Identify and leverage potential business opportunities seeking necessary support from Business Operations Head and participate in all business growth initiatives in the sector / region.
Increasing the revenue opportunity within each client’s business portfolio as it relates to utilizing additional IPNX ‘s services or product offerings.

Relationship Management:

Build and maintain productive business relationships with decision makers to understand the Customers’ strategic direction and identify opportunities.
Lead, implement, and communicate the sales strategies and coordinate the action plans. Manage the execution of team sales plan to achieve sales targets as defined by the Division.
Oversee formal funnel / pipeline management and diligence on proactive and reactive opportunities.
Develop and implement marketing strategies and ensure that coherent and consistent strategies are employed in all serving and/or maintenance transactions and relationships within Lagos Island Region.
Customer service delivery and relationship management.

Budget Achievement:

Coordinating, facilitating, developing and overseeing the achievement.
Maintain adequate knowledge of new products and services within allocated sectors and region and understand competitor strategy to gain market share.
Consistently close sales and achieve monthly activity KPIs and revenue goals.
Responsible for increasing the market share of the Corporate business in each particular region & surrounding areas to achieve profit, growth & customer service objectives.

Management of Sector / Industry Team Leads:

Achieve performance target for the region and for the allocated sectors through partnerships within the industry and region.
Prepare periodic reports for Regional Head
Evaluate performance of Account Managers within Lagos Island in line with set objectives.
Maintain a positive working relationship with the regional account managers to enable smooth workflow, team cohesion and personal growth.
Generate comprehensive lead list and drive the sale of relevant products and services to corporate clients for specified sectors within allocated region various types.
Prepare relevant periodic reports for the region and present for decision making.
Assist a in resolving peculiar business challenges in the region and proffer innovative and strategic solutions.
Participate in regional meetings and offer valuable ideas contributing towards the growth of insurance business.
Drive the recruitment, attraction and retention of a diverse workforce and also engage and develop them through mentoring, coaching and making available tools and resources.

Educational Qualifications & Functional Skills

B.Sc / BA Degree in Business, Finance, Engineering or its equivalent (2.2/Upper Credit Minimum)
Master’s degree/ MBA
Ability to penetrate accounts and meet with stakeholders within accounts/ regions/sectors
Capability to be a structured thinker with a strong analytical approach.
Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment.
Excellent quantitative analysis and financial modeling skills; high proficiency in Excel.
Ability to synthesize information quickly and present insights to senior management.
Background or demonstrated interest in telecom, technology or media industries.
Ability to Understand industry trend
Ability to understand key players and stakeholders within regions / segments
An active listener, Motivated self-starter, proactive and action-oriented
Good communication and business writing skills
Excellent interpersonal, collaboration and problem-solving skill
Strong persuasive and negotiation skills
Excellent Presentation skill and customer service capabilities
Good documentation and process management skills

Work Experience:

5-10 years of sales or related experience Sales management experience preferred
Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
Experience working in large matrixed environments including cross-functional collaboration with a diverse set of stakeholders to get results across multiple groups throughout the organization
Experience working in the region/sector
Leadership experience with a strong business acumen and knowledge of the technical market landscape
Experience in Client Management & Growth Strategies of assigned portfolio of clients
Have proven results in successfully closing new business, ideally selling to blue chip companies Other Requirements:
Customer Focus
Tech savvy
Action orientation
Drive results
Cultivate Innovation
Ability to optimize work processes
Resilience
Self-Development
Nimble Learning
Ensures Accountability
Develops Talent
Drives Engagement
Drives Vision & Purpose
Excellent Decision Quality

Dimensions:

Financial Dimensions
Budget:
PO Approval

Other Dimensions:

No. of vendors
No. of direct reports
Impact of position
Impact on customers (Please select one of the options below):

Type of customers:

Mainly Internal Mainly External Internal & External
Approvals
Reporting Manager Functional Head HR

Application Closing Date
6th October, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Telecom Engineer

Location: Nigeria
Employment Type: Full-time

Job Description

As a Telecom Engineer, you will play a crucial role in designing, implementing, and maintaining telecommunications systems and networks.
Your expertise will contribute to ensuring seamless communication and connectivity for both internal and external stakeholders.
You will be responsible for analyzing technical requirements, developing solutions, and collaborating with cross-functional teams to deliver efficient and reliable telecommunications infrastructure.
Your duties will encompass network design, configuration, troubleshooting, and performance optimization, as well as staying abreast of industry trends and emerging technologies to enhance the organization’s communication capabilities.

Key Responsibilities

Design and develop telecommunications systems, including network architecture, hardware, and software components.
Configure and maintain telecommunication equipment, such as switches, routers, servers, and VoIP systems.
Collaborate with internal teams to define technical requirements and design solutions that meet business needs.
Perform network troubleshooting, diagnosis, and resolution to ensure uninterrupted communication services.
Monitor network performance and implement optimizations to enhance reliability and efficiency.
Ensure compliance with industry standards, security protocols, and regulatory requirements.
Stay informed about emerging technologies and trends in the telecommunications field to recommend innovative solutions.
Plan and execute network upgrades, expansions, and migrations.
Document system configurations, changes, and maintenance procedures.
Provide technical support and guidance to internal teams and end-users regarding telecommunication issues.

Qualifications

Bachelor’s Degree in Telecommunications, Electrical Engineering, or related field (or equivalent experience).
Strong understanding of telecommunications principles, protocols, and technologies.
Proficiency in network design, configuration, and troubleshooting.
Familiarity with VoIP systems, data transmission, and network security.
Excellent problem-solving skills and the ability to work well within cross-functional teams.
Strong communication skills to convey technical information effectively.
Knowledge of industry standards and regulatory compliance.
Experience with network monitoring tools and performance optimization.
Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+, etc.) are a plus.
Willingness to adapt to changing technologies and industry trends.
Join our team as a Telecom Engineer and contribute your expertise to the enhancement of our telecommunications infrastructure, ensuring reliable and efficient communication for our organization.

Application Closing Date
6th October, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Network Monitoring Centre

Location: Nigeria

Job Description

The ideal candidate will proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems / applications / network and stays abreast of new technologies emerging in the industry.
S/He provides supervision of all first-level active and passive on-site and off-site technical support for all our infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
To consistently provide high-quality customer service and support while ensuring customer satisfaction.

Requirements

B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.
CCNA, CCNP (Desired).
4 – 6 years work experience.
Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
Understanding of iTIL v4 service management
Excellent business communication skills both verbal and written.
A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
Experience with Wired, Wireless Point-to-Point and Point-to Multipointtechnologies is desirable.
Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.

Application Closing Date
19th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Job Title: Cash Officer

Location: Nigeria

Job Description / Responsibility

Make Payments and receive cash efficiently from customers within the shortest possible time.
Maintain Customer Satisfaction
Ensure effective and timely service delivery to customers at all customer service units.
Carry out other responsibilities as may be required from time to time by the competent authority.

Requirements

Minimum of SSCE
0 – 3 years work experience.
Confidence
Good Communication Skills
Good customer Relations skills

Application Closing Date
31st December, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Cash Officer, Agege” as the subject of the mail.

Job Title: Lead, Service Fulfillment and Field Support

Location: Nigeria
Employment Type: Full-time
Reporting to: Head, Technical Operations

Purpose of the Job

The Job holder will strategically & architecturally, articulate a compelling long-term technical vision, develop and execute realistic implementation plans, effectively support business operations, and manage the Corporate Division’s Engineering team. Responsible for technical program management, manufacturing process engineering, sustaining technical management, and advanced manufacturing engineering functions which supports IPNX’s products. To build distinctive capabilities in the core technical functions and provide requisite expertise in these three areas in furtherance of the overall Division’s aspirations and strategic objectives

Expected Key Results (Detailed KPIs):
Key Activities

Divisional CEO
Head, Technical Operations
Team Lead, TAC Support Centre
Team Lead, Service Fulfilment & Support
Team Lead, VAS
Leadership and Coordination
Responsible for the 24×7 operation and availability of the Customer facing Network Infrastructure
Manages the Division’s Network operations services team; setting goals, prioritizing projects, communicating with stakeholders and overseeing budgets
Defines the overall mission of the network service delivery team
Direct operational support for network operations and technical assistance centre
Develop IT strategies and vision and articulates them to team members and other stakeholders
Works with IT leadership, top Management and business leaders and decision-makers to define and implement a strategic plan for the portfolio of all IT infrastructure, integration tools and technologies
Ensure revenue assurance – Effective and timely response to customer service feasibility assessment and reporting, timely delivery, and sign off of completed jobs.
Effective management of service implementation and field support stock for the division for zero stock out.
Annual and Ad hoc budgeting and operating plan.
Infrastructure Ownership
Enable a highly scalable, fault-tolerant platform for Corporate clients
Establish a global infrastructure operations and related best practices to ensure optimal performance and achievement of customer SLA’s
Maintain knowledge of infrastructure/architecture standards and practices
Support the delivery of infrastructure projects for the Division and provides consultation on the impact to business and portfolios
Ensure Division’s alignment to infrastructure/architectural standards and strategy
Bring an infrastructure and integration perspective to all IT initiatives and ensures that all program and project activities adhere to IT architectural standards and practices.
Project Support
Provide infrastructure architecture support for internal technical operations and the Project Management Office
Provide support for various teams in delivering superior solutions
Participates as a sponsor and/or team member on authorized projects
Work with stakeholders, IT leadership and direct reports to establish one, three, five-year roadmap for various projects, including but not limited to, the development and
implementation of a comprehensive telecommunications strategy for clients
Manage, coordinate, and oversee program development and the execution of all technical projects including project definition, design and analysis, set up, testing, implementation, and documentation
Strategic Infrastructure Management
Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers
Lead the implementation and operation of all technology infrastructure
Articulate the principles and define guidelines for evaluation, acceptance of network and infrastructure businesses
Operational Excellence
Establish KPI’s and metrics for all areas of technical operations and use them to develop a lean, agile and data-driven technical operations culture
Participate actively and assume a leadership role where appropriate in architecture working groups and in support of the network and infrastructure strategic plan for Corporate Clients
Develop a clear model for understanding the business criticality of systems and for establishing and maintaining appropriate levels of availability, redundancy and continuity for technical operations
Develop 24×7 monitoring and technical operations service processes
Operational Efficiency
Maximize efficiency and continuously look for ways to drive cost out of technical operations processes
Develop and maintain architecture, design and implementation strategy for network and infrastructure
Maximize technical capabilities for IPNX by designing profitable mechanisms and establishing the best standards for technical operations
Establish capacity planning competency for corporate clients network and infrastructure
Demonstrate (Key competencies)

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Important Notes

The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
We encourage all applicants to apply and do not discriminate in any recruitment process.
Applications submitted after the deadline will not be considered.
Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
Only qualified candidates will be invited for an interview

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