Job Opportunities for Customer Care Representative (Morning and Night Shift) at Snappy Exchange
Snappy Exchange is a FinTech firm based in Nigeria that deals with the purchase and sale of cryptocurrencies and other digital assets.Snappy Exchange makes it simple and quick for you to purchase and sell bitcoin and other digital assets in Nigeria.
Title: Customer Care Representative (Morning and Night Shift)
Location: Lagos
Employment Type: Full-time
Responsibilities
- Manage incoming calls.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Online customer management and ability to resolve issues.
Basic Requirements
- OND or NCE qualification.
- 1 – 2 years work experience.
- Gender: Female.
- Age: 20-27 Years.
Salary
- N60,000 monthly.
Deadline: 17th November, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email
Note
- Residence within Ikeja or places closer to Ikeja is a criteria.
- Only short-listed candidates will be contacted for the interview.
Job Opportunities for Customer Care Representative (Morning and Night Shift) at Snappy Exchange
