Kaplo Africa Latest Recruitment 2026: Account / Admin Support Officer, Admin Officer, Etc. Jobs

Kaplo is Africa’s most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human capital solutions across diverse sectors of the African economy.

At Kaplo, we have proven expertise in business advisory and human resource capabilities targeted at productivity, profitability, sustainability, transformation and overall growth of your business.

We are recruiting to fill the position below:

Job Title: Account / Admin Support Officer

Location: Sangotedo, Lagos
Employment Type: Full-Time

Job Summary

• We are seeking a smart, organized, and hardworking Admin Officer to provide efficient administrative and accounting support while ensuring the smooth day-to-day running of the office.
• The ideal candidate must have a strong accounting background and be comfortable handling basic accounting-related functions, administrative records, documentation, and office coordination. The role will also involve providing administrative support to senior executive staff when required.

Key Responsibilities

• Manage day-to-day administrative activities and ensure the office runs efficiently.
• Handle basic accounting and financial administrative functions, including recording transactions, preparing simple reports, tracking expenses, and maintaining financial records.
• Assist with invoices, receipts, payment records, reconciliations, and other accounting documentation.
• Maintain accurate and organized physical and digital records.
• Prepare, format, and manage documents, reports, presentations, and correspondence.
• Use Microsoft Excel for data entry, record keeping, calculations, spreadsheets, and basic reporting.
• Prepare documents and correspondence using Microsoft Word and presentations using Microsoft PowerPoint.
• Support senior executives with scheduling, documentation, meeting preparation, follow-ups, and other administrative tasks.
• Manage office supplies, stationery, and other administrative needs.
• Receive and respond to routine enquiries professionally and direct matters to the appropriate personnel.
• Assist in coordinating meetings, appointments, and office activities.
• Maintain confidentiality of company, financial, and executive information.
• Liaise with vendors, clients, staff, and other stakeholders when required.
• Perform other administrative and accounting-related duties assigned by management.

Requirements

• B.Sc. / HND / OND in Accounting, Accounting Technology, Finance, or a related field.
• Must have a solid understanding of basic accounting principles and be able to perform accounting-related functions.
• 2–4 years of relevant experience in administration, accounting, or a combined administrative/accounting role.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• Good numerical and analytical skills.
• Excellent written and verbal communication skills.
• Strong organizational and record-keeping abilities.
• Ability to handle confidential information with discretion.
• Must be comfortable providing administrative support to senior/executive-level staff.
• Must be able to work independently, prioritize tasks, and meet deadlines.
• Previous experience in a role combining administration and accounting will be an advantage.

Key Competencies:

• Administrative Management
• Basic Accounting & Bookkeeping
• Microsoft Excel & Data Management
• Financial Record Keeping
• Executive Support
• Documentation & Reporting
• Organization & Time Management
• Communication & Interpersonal Skills
• Attention to Detail
• Problem Solving.

Personal Qualities:
The ideal candidate should be:

• Smart and proactive
• Hardworking and dependable
• Well-organized and detail-oriented
• Professional and presentable
• Numerically inclined
• Fast-learning and adaptable
• Discreet and trustworthy
• Able to multitask effectively
• Confident in communicating with senior staff
• Able to work with minimal supervision.

Salary
N200,000 Monthly.

Application Closing Date
30th September, 2026.

How to Apply
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Account / Admin Support Officer – Sangotedo” as the subject of the email.

Note: Candidates should be able to conveniently commute to the Sangotedo area and be available to work onsite full-time.

Job Title: Admin Officer

Location: Sangotedo, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a smart, organized, and hardworking Admin Officer to provide efficient administrative and accounting support while ensuring the smooth day-to-day running of the office.
• The ideal candidate must have a strong accounting background and be comfortable handling basic accounting-related functions, administrative records, documentation, and office coordination.
• The role will also involve providing administrative support to senior executive staff when required.

Key Responsibilities

• Manage day-to-day administrative activities and ensure the office runs efficiently.
• Handle basic accounting and financial administrative functions, including recording transactions, preparing simple reports, tracking expenses, and maintaining financial records.
• Assist with invoices, receipts, payment records, reconciliations, and other accounting documentation.
• Maintain accurate and organized physical and digital records.
• Prepare, format, and manage documents, reports, presentations, and correspondence.
• Use Microsoft Excel for data entry, record keeping, calculations, spreadsheets, and basic reporting.
• Prepare documents and correspondence using Microsoft Word and presentations using Microsoft PowerPoint.
• Support senior executives with scheduling, documentation, meeting preparation, follow-ups, and other administrative tasks.
• Manage office supplies, stationery, and other administrative needs.
• Receive and respond to routine enquiries professionally and direct matters to the appropriate personnel.
• Assist in coordinating meetings, appointments, and office activities.
• Maintain confidentiality of company, financial, and executive information.
• Liaise with vendors, clients, staff, and other stakeholders when required.
• Perform other administrative and accounting-related duties assigned by management.

Requirements

• B.Sc./HND/OND in Accounting, Accounting Technology, Finance, or a related field.
• Must have a solid understanding of basic accounting principles and be able to perform accounting-related functions.
• 2–4 years of relevant experience in administration, accounting, or a combined administrative/accounting role.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• Good numerical and analytical skills.
• Excellent written and verbal communication skills.
• Strong organizational and record-keeping abilities.
• Ability to handle confidential information with discretion.
• Must be comfortable providing administrative support to senior/executive-level staff.
• Must be able to work independently, prioritize tasks, and meet deadlines.
• Previous experience in a role combining administration and accounting will be an advantage.

Key Competencies

• Administrative Management
• Basic Accounting & Bookkeeping
• Microsoft Excel & Data Management
• Financial Record Keeping
• Executive Support
• Documentation & Reporting
• Organization & Time Management
• Communication & Interpersonal Skills
• Attention to Detail
• Problem Solving

Personal Qualities
The ideal candidate should be:

• Smart and proactive
• Hardworking and dependable
• Well-organized and detail-oriented
• Professional and presentable
• Numerically inclined
• Fast-learning and adaptable
• Discreet and trustworthy
• Able to multitask effectively
• Confident in communicating with senior staff
• Able to work with minimal supervision

Salary
N200,000 Monthly.

Application Closing Date
30th September, 2026.

How to Apply

Interested and qualified candidates should send their CV to kaploafrica@gmail.com with “Admin Officer – Sangotedo” as the the subject line.

Job Title: Provider Manager (HMO)

Location: Benin City, Edo
Department: Provider Management / Operations
Reports to: Head of Provider Management

Job Purpose

• The Provider Manager is responsible for developing, managing, and maintaining a high-quality network of healthcare providers (hospitals, clinics, diagnostic centers, pharmacies, and specialists) within Benin City and surrounding areas in Edo State.
• The role ensures that enrollees of the HMO receive accessible, quality, and cost-effective healthcare services while maintaining strong provider relationships, regulatory compliance, and operational efficiency.

Key Responsibilities
Provider Network Development & Management:

• Identify, recruit, and onboard new healthcare providers to expand and strengthen the HMO’s provider network in Benin and Edo State.
• Conduct facility assessments and due diligence visits to evaluate capacity, quality standards, and suitability.
• Negotiate and manage provider service agreements, tariffs, and service-level agreements (SLAs).
• Maintain an up-to-date provider directory and ensure accurate mapping of facilities on the HMO’s systems.

Relationship Management:

• Serve as the primary point of contact between the HMO and healthcare providers in the region.
• Build and sustain strong, professional relationships with hospital management, medical directors, and key clinical staff.
• Conduct regular provider engagement meetings, feedback sessions, and performance reviews.
• Resolve provider-related issues, complaints, and disputes promptly and professionally.

Quality Assurance & Compliance:

• Monitor provider performance against agreed quality metrics, clinical standards, and HMO guidelines.
• Ensure all providers comply with National Health Insurance Authority (NHIA) requirements and internal HMO policies.
• Coordinate provider credentialing, re-credentialing, and continuous quality improvement activities.
• Conduct periodic audits and facility inspections to ensure standards are maintained.

Claims & Operational Support:

• Work closely with the Claims and Authorization teams to address claim-related queries and reduce rejections.
• Facilitate smooth authorization processes and ensure providers understand the HMO’s clinical guidelines and benefit packages.
• Support the resolution of enrollee complaints related to provider service delivery.

Reporting & Analysis:

• Prepare regular reports on network performance, provider utilization, quality indicators, and expansion progress.
• Analyze provider data to identify gaps, opportunities, and areas for improvement.
• Provide insights and recommendations to management on network strategy in the Benin/Edo region.

Other Duties:

• Support regional marketing and enrollee education activities as required.
• Represent the HMO at relevant stakeholder meetings and industry events in the region.
• Perform any other related duties assigned by management.

Key Performance Indicators (KPIs)

• Growth and retention of active providers in the network
• Provider satisfaction and engagement levels
• Reduction in provider-related complaints and claim disputes
• Compliance rate of providers with quality and contractual standards
• Timely submission of accurate network reports.

Qualifications and Experience

• Bachelor’s Degree in Medicine, Nursing, Health Sciences, Business Administration, or a related field.
• A postgraduate qualification or professional certification in Healthcare Management is an added advantage.
• Minimum of 8 years’ relevant experience in healthcare, HMO operations, hospital administration, or provider relations.
• Prior experience working with Health Maintenance Organisations (HMOs) or in a managed care environment is highly preferred.
• Strong knowledge of the Nigerian healthcare system, NHIA guidelines, and provider contracting practices.
• Experience managing relationships with hospitals and healthcare facilities in Edo State or the South-South region is an advantage.
• Skills and Competencies
• Excellent relationship management and interpersonal skills
• Strong negotiation and contract management abilities
• Good analytical and problem-solving skills
• High level of integrity and professionalism
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• Proficiency in Microsoft Office tools and healthcare information systems
• Willingness to travel within Edo State and occasionally to other locations.

Salary
N350,000 monthly.

Application Closing Date
30th September, 2026.

How to Apply
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Provider Manager (HMO)n” as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Job Title: Senior Provider Manager (HMO)

Location: Benin City, Edo
Department: Provider Management / Operations
Reports to: Head of Provider Management

Job Purpose

• The Provider Manager is responsible for developing, managing, and maintaining a high-quality network of healthcare providers (hospitals, clinics, diagnostic centers, pharmacies, and specialists) within Benin City and surrounding areas in Edo State.
• The role ensures that enrollees of the HMO receive accessible, quality, and cost-effective healthcare services while maintaining strong provider relationships, regulatory compliance, and operational efficiency.

Key Responsibilities
Provider Network Development & Management:

• Identify, recruit, and onboard new healthcare providers to expand and strengthen the HMO’s provider network in Benin and Edo State.
• Conduct facility assessments and due diligence visits to evaluate capacity, quality standards, and suitability.
• Negotiate and manage provider service agreements, tariffs, and service-level agreements (SLAs).
• Maintain an up-to-date provider directory and ensure accurate mapping of facilities on the HMO’s systems.

Relationship Management:

• Serve as the primary point of contact between the HMO and healthcare providers in the region.
• Build and sustain strong, professional relationships with hospital management, medical directors, and key clinical staff.
• Conduct regular provider engagement meetings, feedback sessions, and performance reviews.
• Resolve provider-related issues, complaints, and disputes promptly and professionally.

Quality Assurance & Compliance:

• Monitor provider performance against agreed quality metrics, clinical standards, and HMO guidelines.
• Ensure all providers comply with National Health Insurance Authority (NHIA) requirements and internal HMO policies.
• Coordinate provider credentialing, re-credentialing, and continuous quality improvement activities.
• Conduct periodic audits and facility inspections to ensure standards are maintained.

Claims & Operational Support:

• Work closely with the Claims and Authorization teams to address claim-related queries and reduce rejections.
• Facilitate smooth authorization processes and ensure providers understand the HMO’s clinical guidelines and benefit packages.
• Support the resolution of enrollee complaints related to provider service delivery.

Reporting & Analysis:

• Prepare regular reports on network performance, provider utilization, quality indicators, and expansion progress.
•  Analyze provider data to identify gaps, opportunities, and areas for improvement.
• Provide insights and recommendations to management on network strategy in the Benin/Edo region.

Other Duties:

• Support regional marketing and enrollee education activities as required.
• Represent the HMO at relevant stakeholder meetings and industry events in the region.
• Perform any other related duties assigned by management.

Key Performance Indicators (KPIs)

• Growth and retention of active providers in the network
• Provider satisfaction and engagement levels
• Reduction in provider-related complaints and claim disputes
• Compliance rate of providers with quality and contractual standards
• Timely submission of accurate network reports.

Qualifications and Experience

• Bachelor’s degree in medicine, Nursing, Health Sciences, Business Administration, or a related field. A postgraduate qualification or professional certification in Healthcare Management is an added advantage.
• Minimum of 8 years’ relevant experience in healthcare, HMO operations, hospital administration, or provider relations.
• Prior experience working with Health Maintenance Organisations (HMOs) or in a managed care environment is highly preferred.
• Strong knowledge of the Nigerian healthcare system, NHIA guidelines, and provider contracting practices.
• Experience managing relationships with hospitals and healthcare facilities in Edo State or the South-South region is an advantage.

Skills and Competencies:

• Excellent relationship management and interpersonal skills
• Strong negotiation and contract management abilities
• Good analytical and problem-solving skills
• High level of integrity and professionalism
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• Proficiency in Microsoft Office tools and healthcare information systems
• Willingness to travel within Edo State and occasionally to other locations.

Salary
N400,000 / month.

Application Closing Date
30th September, 2026.

How to Apply
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Provider Manager (HMO)” as the subject of the email.

Note: Only shortlisted candidates will be contacted.