MTN Nigeria Recent Employment Opportunities

 Description

• Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Evaluate performance measured against SIM registration channel objectives   in the following areas:
• Trade Partner and Sub – Trade Partner  Environments
• Walk-in-Centers
• Mobile Lite
• Connect Stores and Connect Points
• Other Sim Registration Agents
• Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
• Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
• Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English

Experience:

3-7 years’ work experience comprising:

• Experience working in a medium-sized organization:
• Project  planning  and reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage

 Description

• Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Evaluate performance measured against SIM registration channel objectives   in the following areas:
• Trade Partner and Sub – Trade Partner  Environments
• Walk-in-Centers
• Mobile Lite
• Connect Stores and Connect Points
• Other Sim Registration Agents
• Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
• Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
• Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English

Experience:

3-7 years’ work experience comprising:

• Experience working in a medium-sized organization:
• Project  planning  and reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage

 Description

• Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Evaluate performance measured against SIM registration channel objectives   in the following areas:
• Trade Partner and Sub – Trade Partner  Environments
• Walk-in-Centers
• Mobile Lite
• Connect Stores and Connect Points
• Other Sim Registration Agents
• Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
• Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
• Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English

Experience:

3-7 years’ work experience comprising:

• Experience working in a medium-sized organization:
• Project  planning  and reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage

Mission:

• Responsible for implementing the Fintech business objectives within the region, through the development and implementation of innovative marketing and trade initiatives.

Description:

• Execute the OpCo Fintech strategy in the territory to achieve the business objectives, mind share, and loyalty in the region.
• Assist in conducting demand planning, forecasting product performance, developing budgets for the upcoming year, and implementing plans to achieve the desired targets.
• Develop and execute territory-specific initiatives and manage profitable and sustainable channel partnerships to ensure the achievement of Fintech objectives in the region.
• Initiate trade promotional activities to achieve push and pull effects for financial services products and services, and implement customer and channel reward and recognition initiatives.
• Review and analyze operations and performance to determine what is required to achieve sales targets and ensure these are put in place.
• Achieve BTL visibility objectives across all outlet types and categories in the region through the effective planning and execution of merchandising.
• Review the analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
• Drive the integration of Fintech strategies within all relevant channels in the region.
• Monitor and prepare periodic reports on sales performance, profitability, and operator performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Ensure a standard look and feel across all Fintech retail outlet types in the territory.
• Ensure effective communication of the Fintech proposition at the customer and retail layers of the distribution channel.
• Research and provide feedback reports on competitor activity, network quality, peculiar market situations, and any issues affecting the marketing of Fintech products and services in the region.
• Ensure effective communication of Fintech services to customers, agents, and merchants within the region.
• Manage and provide solutions to escalations that have multiple processes or functions that impact the critical path of service delivery, keeping SM Distribution apprised of the same
• Identify and document key risks, issues, and dependencies, and set mitigation actions with guidance from the SM Distribution.
• Provide career development for direct reports (counselling, coaching, identifying key performance areas, career planning, and goal setting), in collaboration with HR.

Education:

• First degree in any commercial discipline
• Fluent in English

Experience:

6–13 years’ experience, which includes:

• A minimum of 2 years in a managerial role
• Experience in Fintech, banking, or telecom is preferred.
• Experience working in a global or multinational enterprise with a good understanding of emerging markets

Mission: 

• Establish and maintain a progressive roadmap and program to ensure the protection of significant digital assets and cutting-edge technologies.
• Create and manage robust controls that are tailored to the FinTech sector. These controls will identify, assess, and report on information security threats, making it easier to comply with audit and risk standards and requirements in this continuously changing business.

Description:

• Develop and implement an information security strategy aligned with MoMo PSB’s overall business objectives.
• Establish and enforce information security policies, standards, and procedures across the organization.
• Conduct regular risk assessments and vulnerability scans to identify and mitigate potential security threats.
• Lead incident response efforts to ensure timely detection, containment, and resolution of security incidents.
• Oversee the design and implementation of security controls and technologies, including firewalls, intrusion detection systems, and encryption mechanisms.
• Stay up-to-date with the latest security trends, threats, and vulnerabilities and provide guidance to management on potential risks.
• Collaborate with cross-functional teams to integrate security requirements into the development and deployment of new systems and applications.
• Conduct security awareness training and education programs to promote a security-conscious culture within the organization.
• Manage relationships with external vendors and partners to ensure compliance with security standards and contractual obligations.
• Monitor and analyze security incidents and develop reports for senior management and regulatory authorities as required.
• Establish and maintain effective communication channels with internal stakeholders, including executive management and the board of directors, to provide updates on the status of the information security program.

Education:

• Bachelor’s or master’s degree in computer science, information security, or a related field.
• Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or equivalent
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Certified Chief Information Security Officer (CCISO)

Experience:

• 9–17 years of proven experience in computing and information security, including experience in fintech, banking, or mobile money, is preferred.
• A manager’s track record of 3 years or more, with at least 3 years in the relevant sector or industry
• strong understanding of emerging technologies, cloud computing, and mobile security.
• Experience in developing and implementing information security strategies and programs.
• Familiarity with risk management methodologies and techniques.
• Excellent leadership and management skills, with the ability to inspire and motivate cross-functional teams.
• Exceptional communication and presentation skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders.
• Demonstrated the ability to work in a fast-paced and dynamic environment, balancing multiple priorities and deadlines.

Mission: 

• Develop and oversee transaction monitoring systems to report relevant compliance matters, ensuring bank operations adhere to regulatory provisions.
• To support the Manager, AML/CFT/CPF & MLRO and Director, Compliance in establishing a compliance culture within the bank by ensuring that the Bank’s AML/CFT/CPF efforts are in line with MoMo PSB, Group standards, and international best practice, thereby reducing the risk of sanctions and the financial and reputational loss that comes with noncompliance.

Description:

• Review of risk-based transaction monitoring reports (e.g., PEP, NGO, etc.) and RFIs for suspicious activity in order to protect the bank from ML/TF risk exposure.
• Review of suspicious transaction reports in line with NFIU requirements
• Ensure tracking of escalated STRs from agents.
• Ensure the rendition of risk-based supervision (RBS) and compliance-related AML regulatory returns.
• Render a monthly return on infractions to CBN within stipulated timelines.
• Implement transaction monitoring controls for agents, remittances, and merchant compliance programs.
• Ensure an update of the bank’s internal watchlist.
• Carry out due diligence checks to manage financial crime risks posed by customers and their counterparties, products, etc. using Dow Jones.
• Conduct a bank-wide annual ML/TF risk assessment.
• Prepare management reports for the manager, AML/CFT/CPF, and MLRO/Chief Compliance Officer as appropriate.
• Ensure a response to requests for information (RFIs) from correspondent banks.
• Educate and train employees on key regulations and internal policies.
• Provide prompt compliance advisory support to all internal stakeholders.
• Maintain a compliance glossary of applicable laws and regulations governing anti-money laundering (AML), combating the financing of terrorism (CFT), and countering proliferation financing (CPF).
• Review and analyze AML/CTF’s current trends and news to identify risks, policies, legislation, or any issues associated with money laundering or other financial crimes.
• Coordinate the collation of information necessary for compliance audits performed by external auditors and ensure all compliance requests are met and completed in a timely manner.
• Maintain an AML/CFT/CPF compliance dashboard to assess the effectiveness of AML/CFT/CPF risk management practices and controls.

Education:

• Minimum of a university first degree in law, economics, finance, business administration, or any related field.
• Compliance certification such as ACAMS, ICA, CFE, or CIN is an advantage.

Experience:

3-7 years experience with includes

• Proven experience as an AML/CFT/CPF Specialist in the banking industry or within Mobile Financial Services.
• Working knowledge of AML/CFT/CPF and other compliance requirements, laws, and rules in mobile money services, banking, switching services, or e-payment companies.
• Experience of the local financial services regulatory landscape.
• Experience and knowledge of data analysis in a risk management environment.
• Good knowledge of the Central Bank of Nigeria’s Payment Service Bank Guidelines and AML/CFT/CPF Regulations.
• Familiarity with the Nigerian Financial Intelligence Unit (NFIU) directives and regulations.
• Good knowledge of currency transaction reporting (STR, SAR, FTR, and rendition of other compliance-related returns).
• Good knowledge of AML/CFT/CPF monitoring tools.
• Experience working in a team and good interpersonal skills.
• Ability to plan and execute complex projects under pressure.

Mission:

• Provide support and advisory services with respect to talent development and career management.
• Responsible for driving employee growth, engagement, and performance through effective learning and development programs, talent assessment, and career path planning.

Description:

• Design, develop, and implement comprehensive learning and development strategies aligned with organizational goals.
• Identify training needs and gaps through a thorough needs analysis and collaborate with relevant stakeholders to address them.
• Create and curate a variety of training materials, including e-learning modules, workshops, seminars, and other resources.
• Monitor the effectiveness of training programs, gather feedback, and make continuous improvements based on evaluation data.
• Develop periodic reports and statistics on learning-related activities in the organization and participants’ progress.
• Generate talent/succession planning, career management, and employee development reports as required.
• Analyze and provide statistical data in relation to career management, employee development, and succession readiness.
• Support the preparation of the required documentation for talent review and participate in development and career management discussions.
• Collect employee career development plans and maintain all employee career and development records in an appropriate database.
• Provide administration support for MoMo’s Leadership Talent Management program and other development initiatives.
• Provide the required support in driving and implementing the business initiatives of assigned divisions.
• Support the implementation of performance management processes, including goal setting, regular check-ins, and performance reviews.
• Provide support for the career management function by educating staff on career management options, rules, and related matters and assisting in career development campaigns.
• Provide coaching and guidance to managers and employees on performance improvement and development plans.
• Analyze performance data to identify trends and recommend interventions to enhance individual and team effectiveness.
• Facilitate the completion of any personality or strengths assessments to be deployed to employees.
• Facilitate e-learning utilization as part of MoMo’s 70:20:10 philosophy.
• Implement interventions for performance improvement.
• Identify deterrents to staff productivity and propose solutions or mitigants.
• Design templates for performance monitoring.
• Ensure new staff are advised of their job description and KPIs.
• Anchorperiodic talent reviews bank-wide and confirmation appraisals
• Track and monitor employees’ careers within MoMo and ensure the career management system is updated accordingly in response to approved employee movement or status changes.

Education:

• First degree in any related discipline.
• Fluent in English.

Experience:

• 3–7 years of experience in learning and talent management
• Experience working in a medium-sized organization.
• Proven experience in learning and talent management, preferably in a Financial Institution, Fintech, or consulting role.
• Strong understanding of learning methodologies, talent assessment tools, and performance management techniques.
• Excellent communication and interpersonal skills, with the ability to engage with employees at all levels.
• Data-driven mindset with the ability to analyze and interpret metrics to make informed decisions.
• Proficiency in learning management systems (LMS), talent management software, and Microsoft Office Suite.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Relevant certifications (e.g., CIPM, SHRM, PHRI, etc.) are a plus.

Description

• Monitor, diagnose and resolve problems with key IT systems to ensure systems work efficiently.
• Assist other Infrastructure and Cloud team and development teams to resolve application-to-platform integration issues (IaaS and PaaS) across different cloud providers and deployment models.
• Manage crisis situations and work under pressure to resolve problems.
• Plan and undertake projects to improve and upgrade key IT systems as directed by IT Senior management.
• Develop, contribute, and evaluate technical proposals related to enhancing cloud migrations and implementations.
• Contribute to continuous improvement of platform performance, scalability, efficiency, and reliability.
• Provide technical expertise for 1st and 2nd line IT support staff, sharing technical knowledge
• Work with various cross-functional teams.
• Ensure policies and processes are well-documented, communicated and followed.
• Advocate for and drive major initiatives that move the organization forward and help us scale.
• Provide timely information for Audits and Security requests and ensure vulnerabilities and findings are closed.
• Work with OEMs, Partners, Planning teams and other key stakeholders to ensure highly available Infrastructure.

Education:

• First degree in Computer Science, Electrical/Electronic Engineering, or any related discipline
• UNIX Linux and Windows Administration
• Database management
• Backup and recovery
• Fluent in English

Experience:

3 – 7 years of experience which includes;

• Proficiency in the implementation and management of at least two of the following technical disciplines: Databases (Relational and NoSql); Operating Systems(Linux, Unix and Windows); Storage and SAN solutions, Backup and recovery, Replication technology as well as Virtualisation
• Experience in platform migrations and upgrade of Infrastructure components e.g. Firmware, databases etc.
• Hands-on experience managing and migrating cloud solutions.
• Ability to automate the entire DevOps pipeline, including CI/CD cycles, app performance monitoring, infrastructure, and configurations, among others.
• Skilled in Infrastructure as a code and able to work with tools such as Git, GitHub, Puppet etc.

Deadline: Not Stated

How to Apply: Interested candidates should use the links below to apply: