MTN Nigeria Recruitment 2026: Engineer – IP Edge Planning, Analyst – Regional Sales, Etc. Jobs

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Manager, Business Development, FTTx Operations

Job ID: 7623
Location: Nigeria

Job Description

• The Manager, Business Development will play a pivotal role in MTN Nigeria’s Fixed Broadband division, specifically within the FTTx Operations unit. Their primary focus is to drive value creation and maximize the potential of FTTx assets by building capabilities in demand planning, market acquisition, and network readiness.
• This role is crucial in adapting to the evolving digital economy and consumer behaviors, aiming to increase take-up rates, ARPU, and asset monetization.
• The successful candidate will lead a team, coordinate stakeholders, and optimize processes to accelerate homes passed, enable asset monetization, enhance customer experience and overall business performance.

Responsibilities

• Maximizing the value of FTTx assets and ensuring optimal utilization.
• Leading demand planning initiatives across various market segments to identify and capture new business opportunities.
• Coordinating with internal and external stakeholders to ensure network readiness, commercial enablement and alignment with business goals.
• Optimizing operational processes to enhance efficiency and reduce costs without compromising quality.
• Enhancing the overall customer experience by identifying serviceability pain points and implementing improvements.
• Developing and mentoring the team to ensure their growth and alignment with the company’s vision and values.
• Staying updated with industry trends and best practices, especially in optical network technologies and broadband solution sales.
• Conducting GIS spatial analysis and utilizing data management and analytics tools to make informed business decisions.
• Collaborating with cross-functional teams to ensure a seamless customer journey and effective problem-solving.
• Representing the company at industry events and conferences, building relationships, and staying connected with the latest advancements.

Qualifications

• A first Degree in Engineering, Sciences, Telecommunications, or IT is mandatory, with a preference for candidates with 6-13 years of relevant experience.
• In-depth knowledge of optical access networks, broadband solution sales, and project management is essential.
• Proficiency in GIS spatial analysis, data management, and analytics is highly advantageous.
• Certifications such as CFOT (Certified Fiber Optic Technician) or PMP (Project Management Professional) are desirable.
• Excellent leadership and team management skills, with a proven track record of developing high-performing teams.
• Strong business acumen and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to build relationships, pitch FibreX value propositions and collaborate effectively.
• A results-driven and proactive approach to work, with a problem-solving mindset.
• Ability to execute with agility, be customer-centric, performance-driven, and lead digital transformation projects for operational excellence.
• A passion for technology and a commitment to staying updated with industry advancements.

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Administrative Assistant

Job ID: 7640
Location: Nigeria
Reports To: Manager – Business Operations Programs and Planning
Division: Chief Executive Officer Office

Mission

• Deliver exceptional administrative assistance, maintaining confidentiality, and exhibiting professionalism, while anticipating and meeting the needs of the CEO, Coordinator, and other stakeholders.
• Support with correspondence from external stakeholders to Internal
• Responsible for Advance and claim for meetings
• Responsible for QBR meeting set up at roof top

Description

• Process all requisitions for CEO’s office.
• Coordinate meetings, events, and projects, ensuring timely completion QBR Meetings done well so far/ meeting set up for Excom bi weekly
• Develop and implement effective administrative processes and procedures
• Handle confidential matters with discretion
• Respond to customer (Internal/external) queries and requests on non-technical issues and escalate to the assigned manager / exec when necessary.

Requirements
Education:

• First Degree preferably in Social Sciences
• Fluent in English

Experience:

• 1 – 3 years’ experience in an area of specialization; with experience working with others
• Experience working in a medium organization.

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst – Monitoring and Performance

Job ID: 7597
Location: Nigeria
Reports To: Manager – Ecosystem Development
Division: Digital Services

Mission

• Monitor, analyze, and report on the performance of digital services and platforms, while supporting digital product implementation and end to end customer journey monitoring to drive service reliability, efficiency, and continuous improvement.

Description

• Monitor the performance of digital channels, products, portals, and tools; proactively identify issues, risks, and degradation, and track remediation to closure.
• Ability to interpret monitoring metrics and KPI and suggest recommendations to product improvements
• Conduct regular digital channel / portal and product performance reviews, generating insights and actionable recommendations to drive optimization, growth, and revenue improvement.
• Support continuous improvement of Digital Services products by tracking channel performance and customer experience outcomes.
• Design and document end to end user journeys, product concept documents, functional specifications, user story and process flows for digital products
• Participate in requirement elicitation with stakeholders, and document business and functional requirements for digital products
• Support the full lifecycle of digital products and channels; from ideation and design through testing, launch, and post launch optimization.
• Lead or support User Acceptance Testing (UAT), quality assurance, and pre deployment validations, ensuring functional accuracy, stability, scalability, and performance readiness.
• Ensure all tracking and performance methodologies remain compliant with laws and data privacy regulations
• Collaborate closely with the Digital Business Growth team to:
• Develop digital content ecosystem features, functionalities, platforms and systems that exceed identified/evolving customer expectations, needs, and priorities
• Implement digital content ecosystem features, functionalities, platforms and systems withdrawal, ensuring that alternative solutions are available to customers, properly planning a migration path to alternative services, and communicating changes effectively with a limited impact on revenues and subscriptions
• Evaluate, maintain, communicate, and review an updated digital content ecosystem roadmap for Digital Services
• Provide advisory services to various business functions on how to translate customer expectations, needs, and priorities into compelling and relevant ecosystem features, functionalities, platforms and systems appropriate to market opportunities
• Gather feedback from internal and external users (product teams, developers, partners) to drive continuous enhancements across interfaces, workflows, and system behaviours.
• Investigate and resolve customer-impacting issues, including platform performance challenges, service downtime, API failures, or integration defects.

Requirements
Education:

• A first Degree in any related discipline
• Fluent in English

Experience:
3-7 years’ experience which includes:

• Experience working in a medium organization
• Knowledge of agile methodologies, frameworks and use of agile tools (eg Jira)
• Experience in business analysis, requirements gathering, and user story documentation.

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst – Platform Management

Job ID: 7612
Location: Nigeria
Reports To: Manager – Platform Management
Division: Digital Services

Mission

• Execute Digital Services’ strategy to drive the adoption of MTNN’s digital platforms, acquire digital customers, and grow digital revenues in alignment with the overall business strategy and market requirements

Description

• Implement and monitor the Digital Services Platform Strategy
• Design, document, develop, implement, test, launch, monitor, and review digital platforms
• Collaborate with cross-functional teams to drive the adoption of digital platforms
• Identify the expectations, needs, and priorities of key internal stakeholders, e.g., CRX, CSS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D
• Implement an Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements, engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
• Provide accurate, current, data-driven, relevant and understandable analysis, information, and reports – including but not limited to customer-impacting trends and competitive intelligence – as may be required to guide management decisions and support the business planning process
• Document, develop, implement, test, launch, and review digital platforms according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan
• Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for Digital Services digital platforms
• Develop digital platforms that exceed identified/evolving customer expectations, needs, and priorities
• Monitor and expeditiously resolve complaints related to customer expectations, needs, and priorities on digital platforms
• Solicit feedback from customers to continuously improve customer experiences, journeys, and interfaces for digital platforms

Requirements
Education:

• A first Degree in Engineering, Computer Science, social sciences or any related discipline
• Certification or training in (Agile) Project Management, digital products, digital marketing or platforms management will be an advantage
• Fluent in English

Experience:
3-7 years’ experience which includes:

• Experience in any of the following areas: data analytics, digital marketing, product development and management, project management, or sales and marketing
• Experience in product development, product life cycle management, and product performance evaluation
• Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organisation and work as part of a cross-functional team
• Experience in Information Technology, OTT, or telecommunications will be an advantage
• Strong understanding of Digital Platforms
• Curious on both local and global trends in digital platforms
• Ability to develop simple and complex telecommunications-based products and services, manage small and large projects, and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage.

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst – New Market

Job ID: 7597
Location: Nigeria

Job Description

• The Analyst – New Market role is an exciting opportunity to drive revenue growth and innovation within MTN Nigeria.
• You will be a key contributor to our Business Development team, working closely with various internal and external stakeholders to identify, validate, and launch new business initiatives.
• Your research, analytical, and coordination skills will be instrumental in supporting our ICT and converged services offerings, ensuring we stay ahead of the curve in a rapidly evolving market.

Responsibilities

• Support the identification and development of new business opportunities in ICT and Converged services, contributing to revenue growth.
• Assist in tracking and reporting on new business initiatives, ensuring alignment with unit revenue targets.
• Conduct desk research and produce market intelligence reports on emerging enterprise opportunities.
• Validate and size new opportunities using data, industry benchmarks, and analytical frameworks.
• Attend industry events to gather insights on trends and market shifts.
• Support the preparation and coordination of Proof of Concepts (POCs) for new solutions.
• Maintain the new opportunity pipeline, tracking progress from idea stage through to commercial launch.
• Contribute to business case documentation for new solutions within the project pipeline.
• Support the preparation of presentations and briefing materials for internal review.
• Liaise with internal teams to support new business initiatives, enhancing customer experience.
• Build and maintain relationships with internal units and third-party partners for seamless project execution.

Qualifications

• Bachelor’s Degree in Business, Economics, Computer Science, or a related field.
• 3-5 years of experience in business development, market research, or a similar role.
• Strong analytical and problem-solving skills, with the ability to interpret data and market trends.
• Excellent communication and coordination skills for effective collaboration with internal teams.
• Proactive and results-driven approach, with a passion for innovation and growth.
• Ability to work independently and manage multiple projects simultaneously.
• Proficiency in MS Office.
• Familiarity with ICT and converged services is an advantage.
• Strong networking and relationship-building skills.
• Willingness to stay updated on industry trends and best practices.

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer – IP Edge Planning

Job ID: 7540
Location: Nigeria
Reports To: Manager – IP Edge Planning
Division: Network

Mission

• Development and Optimization of the internet edge, datacenter and CGNAT firewall architecture.
• Characterize and produce integration plans for data carrier service requests and ensure provisioning of bandwidth and all required internet upstream network resources in line with the organization’s service development plan.
• While producing weekly network trends, capacity utilization and expansion forecasts, they shall also maintain and evolve the network architecture, topology, addressing and naming conventions and shall assist Network Operations with second level problem analyses and troubleshooting

Description

• Plan and design nodes, sites and links within the national IP/MPLS, Core Networks & Edge ensuring ongoing deployments cater for new the organization’s business plan.
• Produce network convergence hierarchy, topology, architecture and infrastructure redundancy plan for VPN service integration, regional Service provider edge aggregation and IP Core Transport via the multi-service backbone.
• Interface with Transmission Specialists and Topology for planning of optic (DWDM) backbone connectivity, capacity planning and allocation for efficient
• transport of all internal and external customer data traffic.
• Plan, design, integrate and manage the CGNAT firewalls to meet the business mobile internet needs.
• Plan, deploy and evolve Quality and Class of Service techniques at the network Edge and in the MPLS core network.
• Plan all internet upstream integration events, issue work orders and control project processes for capacity expansion, node integration and/or new service introduction.
• Conduct weekly & monthly network performance monitoring, trend analyses, capacity planning and expansion in line with network growth trends and increases in traffic.
• Develop and evolve IP addressing, naming and numbering formats for all network nodes and elements in the IP/MPLS backbone.
• Produce and evolve designs for integration and extension of IP/MPLS edge functionality to the Campus LAN Core at all IP Backbone locations.
• Plan, schedule and conduct site visits and surveys for accurate and effective network design, dimensioning and integration planning.
• Plan, design, implement and manage the MTN datacenter network
• Plan, design, implement solutions for IT services and workloads to be integrated to the datacenter network.

Requirements
Education:

• Bachelor’s Degree in Electrical / Electronic Engineering with 4 – 5 years extensive experience in IT & Telecoms preferably on a large Service Provider network.
• Fluent in English
• Networking Certification on professional or expert level.

Experience:

• Cisco qualification – CCNP/DP, CCIP level with extensive systems integration and network design experience.
• Understanding of high-capacity Packet & Core transmission technologies & products, e.g. SDH, DWDM.
• Working knowledge of IP/MPLS, QOS standards & IP Networking protocols such as OSPF, ISIS, BGP etc, Segment Routing TCP/IP.
• Voice Networking Telecomm standards ETSI/ANSI, VOIP, C7 (SS7).
• Working knowledge of CGNAT firewalls
• Knowledge of IPv6 technologies and deployment.

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative – Sales and Trade Development

Job ID: 7625
Location: Chikun, Kaduna
Reports To: Manager – Sales and Trade Development Kaduna
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and Financial Services through channels of distribution especially retailers, to ensure MTN dominance at retail in the assigned territory.
• To drive visibility and brand affinity within assigned territory for competitive edge.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions
• Gather market information and provide feedback to management.

Requirements
Education:

• First Degree preferably in Social Sciences
• Fluent in English

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst – Regional Sales (East)

Job ID: 7631
Location: GRA, Enugu
Reports To: General Manager – Regional Operations East
Division: Sales and Distribution

Mission

• To demonstrate a strong competence in business analysis, business performance reporting, project management, planning, performance tracking and gaps analysis.
• Coordination of regional sales activities, liaising with RGM, and HQ business support team on regional input and deliverables.
• To mine and manage data aimed at providing insights for optimal regional performance.
• To generate and regularly update performance dashboards and charts for the different Sub-regions in the region.

Description

• Develop regional sales forecasts based on subscription growth, churn rates, and revenue per user (ARPU).
• Monitor sales performance against revenue performance and identifying gaps and opportunities.
• Analyze site profitability by customer and ARPU segmentation.
• Evaluate cost structures associated with sales campaigns, and customer acquisition.
• Track and monitor GC to MoMo wallet conversion ratio
• Track and analyze variances in regional sales scheme and suggest corrective actions.
• Evaluate Devices performance productivity against target for trade partners and CCR’s in the retail space
• Collaborate with regional cross functional teams for shared goals execution and strategic initiatives deployment.
• Design and maintain dashboards for tracking sales performance metrics such as gross additions, churn, and ARPU.
• Conduct root cause analysis for underperforming team members/sales areas and propose solutions.
• Track RD’s performance across KPI’s.
• Generate, Collect, analyze and interpret a wide variety of revenue data to develop daily/weekly /monthly reports/dashboards for the team (SR, SL, RD’s etc) for business reviews.
• Monitor customer satisfaction (NPS, CSAT) and propose initiatives to address pain points.
• Assess the effectiveness of regional promotional campaigns in driving subscriber growth.

Requirements
Education:

• First Degree in Economics, Business Administration, Actuarial Science or any related discipline
• Data Analytics skills required.
• Good written and spoken English.

Experience:

• 3-7 years’ experience in Data Analytics/Management and/or Processes Management
• Experience working in a medium organization:
• Reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage.

Application Closing Date
6th August, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online