NOBZO Recruitment for Customer Support Specialist | Remote | Apply Now
NOBZO exists to make real estate more transparent, efficient, and human — connecting people, properties, and trusted managers in one modern ecosystem.
Nobzo Verse Limited is a Nigerian property-technology company helping people find, evaluate, and secure rental, lease, and property purchase opportunities through a modern, technology-driven ecosystem.
We are recruiting to fill the position below:
Job Title: Customer Support Specialist
Location: Ibadan, Oyo (Remote)
Employment Type: Full-time
About the Role
- NOBZO is seeking a customer-focused Customer Support Representative to serve as a frontline point of contact for customers and agents in the Ibadan territory.
- The role will handle customer enquiries, complaints, onboarding support, and issue resolution across phone, chat, email, and in-person channels.
- The successful candidate will work closely with Relationship Managers and the Operations team to resolve customer issues, maintain accurate support records, identify recurring service challenges, and contribute to a consistently positive customer experience.
Requirements
- OND, HND, or Bachelor’s degree in any discipline.
- 1–3 years of experience in customer service or customer support.
- Experience in fintech, telecommunications, or a related industry is an advantage.
- Must reside in or be an indigene of Ibadan, Oyo State.
- Familiarity with Ibadan’s communities and common customer touchpoints is an advantage.
- Excellent verbal and written communication skills.
- Strong customer service, empathy, patience, and conflict-resolution abilities.
- Ability to multitask and manage time effectively.
- Basic computer literacy and familiarity with CRM or customer-support tools.
- Ability to collaborate effectively with field and operational teams.
- Fluency in Yoruba is an advantage.
Benefits
- NOBZO offers a competitive total rewards package designed to recognise performance, support employee wellbeing, and promote long-term professional growth.
- Competitive Base Salary
- Housing Allowance
- Transportation Allowance
- Performance Allowance based on applicable performance targets and company policy
- Pension Benefits in accordance with applicable statutory requirements
- Hybrid Work Arrangement
- Professional Growth and Development Opportunities
- Collaborative and Performance-Driven Work Environment
- Opportunities for Career Progression within a growing organisation.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
NOBZO Recruitment for Customer Support Specialist | Remote | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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