OGNISE Recruitment 2026: Admin / Operations Officer, Community Solutions Advisor, Etc. Jobs

OGNISE is a community management and service aggregation platform that helps communities, estates, neighborhoods, streets, commercial districts, resident associations, Community Development Associations (CDAs), and local governments access reliable, affordable, and professionally managed services.

We are recruiting to fill the position below:

Job Title: Admin / Operations Officer

Location: Kajola, Ibeju-Lekki – Lagos
Job type: Full-time
Reporting to: Managing Director

Role Summary

• We are seeking a highly organized, proactive, and execution-focused Admin / Operations Officer to oversee the day-to-day administration and operations of the company.
• This role is critical to ensuring that tasks are executed efficiently, staff are coordinated effectively, records are maintained accurately, and operational objectives are achieved on time.
• The ideal candidate is not merely an administrator but an operational driver who follows up relentlessly, solves problems proactively, coordinates people and resources effectively, and ensures that management directives are translated into measurable results.

Key Responsibilities

• Administration & Office Operations Manage daily office administration and operations. Maintain organized digital and physical records.
• Prepare reports, letters, quotations, presentations, and business documents. Manage incoming and outgoing correspondence.
• Coordinate meetings, appointments, and management schedules. Maintain office supplies, assets, and inventory records.
• Ensure compliance with company policies and operational procedures.
• Operational Coordination Coordinate and monitor daily business activities.
• Follow up with employees, vendors, contractors, suppliers, and service providers.
• Ensure assigned tasks are completed within agreed timelines.
• Track projects, installations, deliveries, sales activities, and operational milestones.
• Escalate operational issues requiring management attention.
• Support implementation of company strategies and operational plans.
• Staff Coordination & Accountability Monitor staff attendance and punctuality.
• Track daily activities and performance of team members.
• Coordinate communication between management and employees.
• Assist with onboarding and staff administrative processes.
• Ensure operational reports are submitted as required.
• Support enforcement of company policies and standards.
• Customer & Stakeholder Management Serve as a professional point of contact for customers and partners.
• Respond to inquiries and coordinate service requests. Manage customer follow-ups and issue resolution.
• Maintain positive relationships with stakeholders and service providers.
• Reporting & Performance Tracking Prepare daily, weekly, and monthly reports.
• Maintain operational records and dashboards.
• Track KPIs and organizational performance metrics.
• Generate management reports and recommendations.
• Systems & Technology Management Manage company CRM, reporting systems, email platforms, and operational software.
• Maintain accurate data entry and records. Support process automation and operational improvements.

Requirements

• Candidates should possess a Bachelor’s Degree, HND, or equivalent qualification.
• Minimum of 3 years relevant experience in administration, operations, project coordination, or office management.
• Strong proficiency in Microsoft Office, Google Workspace, spreadsheets, and business software.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.

Required Skills:

• Administration
• Operations Management
• Project Coordination
• Staff Coordination
• Reporting & Documentation
• Vendor Management
• Customer Service
• Communication & Follow-Up
• Time Management
• Problem Solving
• Attention to Detail
• Process Improvement

Personal Attributes:

• The ideal candidate should be: Highly organized and detail-oriented.
• Proactive and self-driven.
• Assertive in following up and ensuring task completion.
• Professional and trustworthy.
• Capable of working under pressure.
• Solution-oriented and resourceful.
• Technology-savvy.
• Able to take ownership of responsibilities.
• Committed to excellence and accountability.

Work Schedule:

• Monday – Friday (9:00 AM – 5:00 PM)
• Saturday (9:00 AM – 1:00 PM)
• Sunday Off Day (except where operational requirements necessitate support)

Tools Provided:

• Official Company Email
• Laptop/Computer Access
• CRM & Operational Software
• Reporting Systems
• Cloud Storage & Documentation Platforms
• Company Communication Tools

Success in this Role:

• Success will be measured by the candidate’s ability to ensure smooth daily operations, maintain accountability across teams, coordinate projects effectively, improve operational efficiency, and help management achieve strategic and operational objectives through consistent execution and follow-through.

Requirements:

• Administration
• Operations Management
• Project Coordination
• Staff Coordination
• Reporting & Documentation
• Vendor Management
• Customer Service
• Communication & Follow-Up
• Time Management
• Problem Solving
• Attention to Detail
• Process Improvement

Compensation

• Salary Range: N300,000 – N500,000 / Month
• Compensation will be based on experience, capability, and demonstrated ability to drive execution and results.
• Performance bonuses may be introduced based on operational outcomes and company performance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Community Solutions Advisor

Location: Lakowe, Ibeju-Lekki – Lagos
Job type: Full-time
Reporting to: Managing Director

Position Summary

• The Community Solutions Advisor is the frontline representative of OGNISE responsible for identifying, engaging, and partnering with estates, residential communities, commercial districts, markets, streets, and government stakeholders.
• Rather than selling software, the Community Solutions Advisor works as a trusted consultant—understanding community challenges, recommending practical service solutions, coordinating assessments, and helping communities improve service delivery through the OGNISE platform.
• This is a highly field-oriented role requiring relationship-building, consultative selling, and excellent communication skills.

Key Responsibilities
Community Acquisition:

• Identify new estates, neighborhoods, streets, markets, and commercial districts within assigned territories.
• Generate qualified leads through field prospecting, referrals, networking, and community engagement.
• Schedule and conduct meetings with estate executives, CDA leaders, Resident Associations, facility managers, and local government representatives.
• Present OGNISE’s community solutions and value proposition.
• Convert prospects into active OGNISE communities.
• Community Needs Assessment Conduct community assessments to understand needs relating to:
  • Waste collection
  • Environmental sanitation
  • Drainage maintenance
  • Street cleaning
  • Security coordination
  • Emergency response
  • Street lighting
  • Infrastructure maintenance
  • Resident management
  • Billing and payment collection
  • Community communication
  • Community development initiatives
• Recommend suitable service packages based on each community’s needs.

Sales & Business Development:

• Achieve monthly and quarterly community acquisition targets.
• Prepare proposals and quotations.
• Coordinate service demonstrations and presentations.
• Follow up on prospects until successful onboarding.
• Maintain a healthy sales pipeline using the CRM.
• Identify upselling opportunities within existing communities.
• Relationship Management Build long-term relationships with community leaders and decision-makers.
• Attend community meetings, AGMs, and stakeholder forums.
• Act as the primary liaison between OGNISE and assigned communities.
• Ensure smooth onboarding of newly signed communities.
• Gather customer feedback and communicate improvement opportunities internally.

Community Engagement:

• Organize awareness campaigns within communities.
• Conduct educational sessions on environmental sustainability and community management.
• Coordinate promotional activities and local events.
• Represent OGNISE at exhibitions, trade shows, and community forums.

Territory Development:

• Manage an assigned geographic territory by:
  • Mapping estates and neighborhoods.
  • Identifying new development opportunities.
  • Building relationships with influential community stakeholders.
  • Maintaining accurate community records.
  • Tracking competitors and market trends.

Reporting:

• Prepare regular reports covering:
  • Daily field activities
  • Community visits
  • Meetings held
  • New leads generated
  • Opportunities created
  • Deals closed
  • Revenue generated
  • Community feedback
  • Competitor insights

Qualifications

• Bachelor’s Degree or HND in Business Administration, Marketing, Estate Management, Environmental Management, Public Administration, Urban Planning, or related disciplines.
• 2–5 years of experience in B2B, institutional, government, real estate, facility management, environmental services, utilities, or solution sales.
• Experience engaging senior decision-makers is an advantage.

Reporting timeliness:
Working Conditions:

• Primarily field-based with regular travel across assigned territories.
• Occasional evening or weekend attendance at community meetings and events.
• Required to conduct frequent site inspections and stakeholder engagements.

Compensation

• Base Salary: N150,000 – N300,000 per month (based on experience)
• Performance-Based Commission: Earn commissions on every new community or service contract secured.
• Monthly Performance Bonus: For achieving or exceeding acquisition and revenue targets.
• Quarterly Incentives: For outstanding territory growth and customer retention.
• Transport & Field Allowance: To support community visits and stakeholder meetings.
• Mobile/Data Allowance: For business communication and CRM usage.
• Career Progression: Opportunities to advance into roles such as Community Partnership Manager, Regional Community Growth Manager, or Head of Community Growth.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Content Creator

Location: Lekki, Lagos
Work mode: Hybrid

Description

• Content Creator needed for a hybrid position in Lekki. Interested candidates should possess relevant qualifications.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online