Onyibiz Consult & Insight Recruitment 2026: Front Office Manager, Call Center Manager, Etc. Jobs
Onyibiz Consult & Insight is a business firm based in Lagos, Nigeria, that specializes inproviding services related to business consulting, project management, and marketing. They are focused on helping organizations with strategic business development, providing necessary insights to support operational success.
We are recruiting to fill the position below:
Job Title: Accounting Assistant
Location: Maryland, Lagos
Employment Type: Full-time
Job Description
- We are looking for an Accounting Assistant to perform daily accounting tasks that will support our financial team.
Responsibilities
- Reconcile invoices and identify discrepancies
- Create and update expense reports
- Process reimbursement forms
- Prepare bank deposits
- Enter financial transactions into internal databases
- Check spreadsheets for accuracy
- Maintain digital and physical financial records
- Issue invoices to customers and external partners, as needed
- Review and file payroll documents
- Participate in quarterly and annual audits.
Requirements and skills
- B.Sc / BA in Accounting, Finance or relevant field
- Work experience as an Accounting Assistant or Accounting Clerk
- Knowledge of basic bookkeeping procedures
- Familiarity with finance regulations
- Good math skills and the ability to spot numerical errors
- Hands-on experience with MS Excel and accounting software (e.g. QuickBooks).
Organization skills:
- Ability to handle sensitive, confidential information.
Remuneration
N100,000 – N200,000 monthly.
Application Closing Date
18th August, 2026.
How to Apply
Interested and qualified candidates should submit their CV to: hronyizconsult@gmail.com using the Job Title as the subject of the email.
Job Title: Front Office Manager
Location: Maryland, Lagos
Employment Type: Full-time
Job Brief
- We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
- You will also coordinate all front desk activities, including calls, reservations and guests services.
Responsibilities
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Train, supervise and support office staff, including receptionists, security guards and call center agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Ensure proper mail distribution
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
- Ensure company’s policies and security requirements are met
Requirements and skills
- High School diploma; additional certification is a plus
- Proven work experience as a Front desk manager or Reception manager
- Hands on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
Salary
N85,000 – N150,000 Monthly.
Application Closing Date
21st August, 2026.
How to Apply
Interested and qualified candidates should submit their CV to: hronyizconsult@gmail.com using the Job Title as the subject of the email.
Job Title: IT Consultant
Location: Maryland, Lagos
Employment Type: Full-time
Job Brief
- We are currently seeking a highly knowledgeable IT Consultant to join our team. In this role, you will play a pivotal role in helping individuals and businesses develop, utilize, and integrate IT systems.
- By resolving technical problems and providing comprehensive user training, you will enable our clients to maximize the value of technology in their business operations.
Responsibilities
- Understand customer requirements and business objectives.
- Provide strategic advice on using technology to achieve goals.
- Manage IT initiatives and collaborate with in-house technical staff.
- Design IT systems and networks ensuring the right architecture and functionality.
- Support new technology implementation.
- Train users in new and existing IT systems.
- Provide assistance with technical issues.
- Revise existing systems and suggest improvements.
- Produce reports.
Requirements and skills
- Proven experience as IT Consultant.
- Ability to troubleshoot hardware,software and network problems.
- Experience with various operating systems and databases.
- Experience in project management.
- An analytical mind with problem-solving abilities.
- A team player with excellent communication and presentation skills.
- Customer service orientation.
- Interpersonal skills.
- BSc/BA in computer science, IT or relevant field; MSc/MBA in business will be a plus.
- Professional certification (e.g. CompTIA A+) is an asset.
Salary
N120,000 – N250,000 / month.
Application Closing Date
18th August, 2026.
How to Apply
Interested and qualified candidates should submit their CV to: hronyizconsult@gmail.com using the Job Title as the subject of the email.
Job Title: Call Center Manager
Location: Maryland, Lagos
Employment Type: Full-time
Job brief
- We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
- You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive
Responsibilities
- Develop objectives for the call center’s day-to-day activities
- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
- Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
- Assume responsibility of budgeting and tracking expenses
- Hire, coach and provide training to personnel to maintain high customer service standards
- Monitor and improve ordering, telephone handling and other procedures
- Evaluate performance with key metrics (accuracy, call-waiting time etc.)
- Prepare reports for different departments or upper management
Requirements and skills
- High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
- Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus
- Proven experience as call center manager or similar position
- Experience in customer service is required
- Knowledge of performance evaluation and customer service metrics
- Solid understanding of reporting and budgeting procedures
- Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
- Proficient in MS Office and call center equipment/software programs
- Outstanding communication and interpersonal skills
- Excellent organizational and leadership skills with a problem-solving ability
- Positive and patient.
Salary
N85,000 – N150,000 per month.
Application Closing Date
7th September, 2026.
How to Apply
Interested and qualified candidates should submit their CV to: hronyizconsult@gmail.com using the Job Title as the subject of the email.
Job Title: Desk Manager
Location: Maryland, Lagos
Employment Type: Full-time
Job brief
- We are currently seeking a highly qualified Help Desk Manager to join our team.
- In this role, you will have the crucial responsibility of leading our technical support team and ensuring the delivery of exceptional customer service while effectively resolving all technical issues
Responsibilities
- Manage the help desk team and evaluate performance
- Ensure customer service is timely and accurate on a daily basis
- Recruit, train and support help desk representatives and technicians
- Set specific customer service standards
- Contribute to improving customer support by actively responding to queries and handling complaints
- Establish best practices through the entire technical support process
- Follow up with customers to identify areas of improvement
- Develop daily, weekly and monthly reports on help desk team’s productivity
- Provide customer feedback to the appropriate internal teams, like product developers.
Requirements and skills
- BSc Degree in Computer Science, Information Technology or relevant fields
- Proven work experience as a Help desk manager
- Hands on experience with help desk and remote control software
- Solid technical background with an ability to give instructions to a non-technical audience
- Customer-service oriented with a problem-solving attitude
- Excellent written and verbal communications skills
- Team management skills.
Salary
N85,000 – N150,000 monthly.
Application Closing Date
9th September, 2026.
How to Apply
Interested and qualified candidates should submit their CV to: hronyizconsult@gmail.com using the Job Title as the subject of the email.
Onyibiz Consult & Insight Recruitment 2026: Front Office Manager, Call Center Manager, Etc. Jobs
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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