PalmPay Ongoing Employment Opportunities

PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Social Media Manager / Content Strategist

Location: Nigeria
Job type: Full-time
Career level: Experienced

Job Description

• We are seeking a talented and motivated Social Media Manager/Content Strategist to join our company.
• The ideal candidate is a creative and strategic thinker who can drive the development and execution of our social media marketing initiatives while also crafting compelling content strategies.
• As the Social Media Manager/Content Strategist, you will play a key role in enhancing our brand presence, engaging with our target audience, and driving business growth through innovative and impactful social media campaigns.

Key Responsibilities
Social Media Strategy and Execution:

• Develop and implement a comprehensive social media strategy aligned with the company’s goals and target audience.
• Manage, curate, and create engaging content for various social media platforms, including but not limited to Facebook, Twitter, LinkedIn, Instagram, and emerging platforms.
• Monitor social media trends, user engagement, and industry developments to continuously improve strategies and tactics.

Content Creation and Curation:

• Conceptualize and produce high-quality, relevant, and engaging content that resonates with our audience and supports our brand identity.
• Collaborate with cross-functional teams, including marketing, design, and product, to gather content and insights for various campaigns.

Brand Voice and Consistency:

• Maintain a consistent brand voice and messaging across all social media channels and content platforms.
• Ensure that all content aligns with the company’s values, goals, and industry regulations.

Community Engagement and Customer Interaction:

• Foster meaningful interactions with our online community, respond to comments, messages, and inquiries in a timely and professional manner.
• Proactively engage with users, participate in relevant conversations, and address customer feedback effectively.

Analytics and Reporting:

• Utilize social media analytics tools to track and measure the performance of campaigns, content, and overall social media presence.
• Provide regular reports on key performance metrics and insights, along with actionable recommendations for optimization.

Design Direction and Creativity:

• Ability to guide graphic designers and videographer to create content appealing to the brands target audience, while fulfilling the brands creative guidelines.

Viral Content Strategy:

• Ability to create trending topics about the brand and guide social media executives on general topics that can be latched on to create virality on brand post.

Social Calendar Management:

• Ability to manage social media calendar and schedule, while prioritizing posts according to brand needs and planned content pillars.

Qualifications and Skills

• Bachelor’s Degree in Marketing, Communications, Business, or a related field.
• Proven work experience as a Social Media Manager, Content Strategist, or similar role, preferably within the fintech or financial services industry.
• In-depth knowledge of social media platforms, tools, and best practices.
• Excellent written and verbal communication skills, with the ability to create compelling and persuasive content.
• Strong understanding of the fintech landscape, industry trends, and regulatory considerations.
• Proficiency in using analytics tools to analyze and interpret data for strategic decision-making.
• Creative mindset, with the ability to think outside the box and develop innovative content ideas.
• Strong project management skills, with the ability to manage multiple campaigns and initiatives simultaneously.
• Attention to detail and strong organizational skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Asset Management Specialist (Inventory)

Location: Nigeria
Employment Type: Full-time

Job Description

• As an Asset Management Specialist (Inventory), you will play a crucial role in maintaining accurate records of our financial assets, ensuring optimal inventory management, and supporting various financial processes. Your responsibilities will include:
• Inventory Management: Maintain and update accurate records of financial assets, including stocks, bonds, digital currencies, and other investment instruments within our fintech platform.
• Monitoring and Reporting: Regularly monitor the status of assets, track changes, and generate detailed reports on asset performance, valuations, and trends.
• Data Integrity: Ensure data accuracy, consistency, and completeness of asset information within our systems, collaborating with relevant teams to rectify any discrepancies.
• Documentation and Compliance: Maintain documentation related to asset transactions, transfers, and other activities in compliance with regulatory standards and internal policies.
• Asset Tracking: Implement efficient tracking mechanisms for asset movements, acquisitions, disposals, and transfers, ensuring seamless transitions and accurate data representation.
• Collaboration: Collaborate with cross-functional teams including Finance, Operations, and Technology to support asset-related processes, data integration, and system enhancements.
• Client Support: Provide assistance to clients in managing their asset portfolios, addressing inquiries, and offering insights on asset allocation strategies.

Qualifications and Requirements

• Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
• Proven experience in asset management, inventory control, or financial operations.
• Strong analytical skills and attention to detail with the ability to interpret complex financial data.
• Proficiency in financial software, databases, and Microsoft Office Suite.
• Excellent communication skills, both written and verbal, with the ability to interact with clients and internal stakeholders.
• Understanding of regulatory requirements and compliance standards within the financial industry.
• Strong organizational and time management abilities to handle multiple tasks and meet deadlines.
• Ethical and responsible approach to handling confidential financial information.

Application Closing Date
29th August, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Job Title: Cross-Border Payment Channel Partnership Manager

Location: Nigeria
Employment Type: Full-time
Level: Manager/Supervisor

Position Summary

• You will be responsible for developing, managing, and maintaining partnerships with local and international collaborators to ensure the stability, efficiency, and innovation of crossborder payment channels.
• You need to deeply understand market demands, formulate partnership strategies, and collaborate closely with internal teams to drive business growth.

Responsibilities and Functions

• Establish and manage relationships with partners in the Nigeria and Pan-Africa region, including banks, Financial institutions, payment service providers, and more.
• Develop and execute strategic partnership plans, driving the expansion to increase market share.
• Analyze market trends and competitive landscape, devise targeted channel partnership initiatives, and achieve business growth objectives.
• Coordinate internal resources to ensure timely delivery of channel partnership projects and maintain close communication with partners.
• Resolve issues and obstacles in channel partnerships to ensure smooth and efficient payment processes.
• Stay updated on regulatory and policy changes in Nigeria payment industry, ensuring partnership compliance.
• Provide market feedback and insights, assisting the team in adjusting product and service strategies.

Qualifications

• Bachelor’s Degree or higher in Finance, Business Management, or a related field, preferred.
• 5 years and above Relevant experience in cross-border payments, partnership management, or related fields within the Nigeria and African region.
• Excellent partnership management and negotiation skills, capable of establishing and nurturing long-term collaborations.
• In-depth knowledge of Nigeria payment market, with the ability to identify market demands and opportunities.
• Strong problem-solving and decision-making abilities, able to make accurate judgments in complex environments.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Social Media Executive

Location: Nigeria
Employment Type: Full time

Job Description

• As the Social Media Executive, you will be joining a dynamic team of creatives and you will be responsible for brainstorming and developing unique and engaging contents across our social media platforms, while growing the brand’s online presence and positive engagements

Responsibilities

• Running company daily social media posts and campaigns.
• Formulating high-quality novel written and visual content for each social media campaign.
• Building a social media presence by maintaining a solid online presence.
• Copy and caption writing for social media platforms.
• Build community of social media followers that constantly engage with the brand.
• Monitoring the company’s brand on social media.

Key Requirements

• BSc qualification
• Certification in marketing is an added advantage.
• 1-2 years experience in similar role
• Must be conversant with social media platforms e.g. Facebook, Twitter, Instagram, YouTube and Tiktok.
• Understanding of the fintech industry

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Graphic Designer

Location: Nigeria
Career level: Mid Level

Responsibilities

• Collaborate with creative team, including copywriters and social account managers, to understand brand requirement and project objectives.
• Develop innovative and compelling visual concepts, graphics, and layouts for various advertising and marketing materials, including print ads, digital banners, social media post, and website designs.
• Use industry-standard software tools, such as Corel Draw, and Adobe Creative Suite (Photoshop, Illustrator, InDesign), to create and refine designs.
• Ensure all designs with brand guidelines, brand specifications, and campaign objectives.
• Generate multiple design options and present them to internal teams and brands. Incorporating feedback and revisions as necessary.
• Stay up-to-date with the latest deign trends, techniques, and software’s advancement to continuously improve design capabilities and remains at the forefront of the industry.
•  Collaborate wit production teams to over-see the printing and productions processes, ensuring high quality output and adherence to project timelines.
• Maintain an organized digital asset library, keeping track of designs flies, stock images, and other resources to ensure efficient workflow and easy retrieval.
• Manage multiple projects simultaneously, prioritizing workload and meeting deadlines without compromising on quality or attention to detail.
• Contribute to brainstorming sessions, sharing creative ideas, and providing design insights to support the development of innovative advertising concepts.

Requirements

• Bachelor’s Degree in Graphics Design, Fine Art, or related field (equivalent work experience will be considered)
• Proven experience working as a graphics designer, preferably in an advertising agency or similar creative environment
• Strong portfolio showcasing a diverse range of creative designs and projects.
• Proficiency in industry-standard design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Solid Understanding of design principles, typography, color theory, and layout techniques.
• Familiarity wit current design trends best practices, and emerging technologies.
• Excellent communication and collaboration skills, with the ability to effective present and articulate design concept to both internal teams and brands.
• Strong organizational and time management abilities, with the capacity to handle multiple project and meet deadlines in a fast-paced environment.
• Attention to details and a keen eye for aesthetics, ensure high-quality output and brand consistency
• A passion for creativity, innovation, and problem-solving, with a drive to stay ahead of industry developments.

Application Closing Date
Not Specified

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Credit Sales Officer

Location: Nigeria
Employment Type: Contract

Job Summary

• We are seeking a dedicated and goal-oriented Credit Sales Officer to join our team.
• As a Credit Sales Officer, you will play a vital role in expanding our client base and driving revenue growth by promoting and selling credit products and services.
• You will work closely with clients to understand their financial needs, assess creditworthiness, and provide tailored solutions.
• This role requires strong interpersonal skills, a deep understanding of financial products, and the ability to build lasting customer relationships.

Key Responsibilities
Client Relationship Building:

• Develop and maintain strong relationships with existing clients while actively seeking new business opportunities.
• Understand clients’ financial goals and needs to offer suitable credit solutions.

Credit Assessment:

• Evaluate clients’ credit applications, financial documents, and credit history to determine their creditworthiness.
• Analyze risk factors and use credit scoring models to make informed lending decisions.

Sales and Business Development:

• Promote and sell a variety of credit products and services to individual and business clients.
• Identify potential clients through market research, networking, and referrals.

Customized Solutions:

• Collaborate with clients to understand their financial situation and recommend credit solutions tailored to their needs.
• Explain the features, terms, and benefits of different credit options to assist clients in making informed decisions.

Negotiation and Deal Closure:

• Negotiate terms, interest rates, and repayment schedules with clients to arrive at mutually acceptable agreements.
• Ensure compliance with company policies and regulations during the negotiation process.

Documentation and Compliance:

• Prepare accurate and complete credit applications, ensuring all necessary documentation is provided and verified.
• Ensure compliance with legal and regulatory requirements throughout the lending process.

Sales Targets and Reporting:

• Work towards achieving sales targets and quotas set by the company.
• Maintain accurate records of sales activities, client interactions, and outcomes.

Market Insights and Feedback:

• Stay informed about industry trends, competitive offerings, and market dynamics.
• Provide feedback to the management team about client preferences and market demands.

Qualifications and Requirements

• Bachelor’s Degree in Finance, Business Administration, Economics or a related field.
• Proven experience (3 years) in sales or business development, preferably within the credit sector.
• Strong knowledge of credit products, lending practices, and financial regulations.
• Excellent interpersonal and communication skills.
• Ability to assess credit risk and make informed lending decisions.
• Results-oriented with a proven track record of meeting or exceeding sales targets.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Strong negotiation and problem-solving abilities.
• Attention to detail and accuracy in documentation.
• Ethical conduct and adherence to confidentiality guidelines.

Application Closing Date
3rd September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Job Title: Sales Trainer

Location: Nigeria
Employment Type: Contract

Job Summary

• As a Sales Trainer, you will be responsible for developing, delivering, and evaluating sales training programs to equip sales teams with the knowledge, skills, and tools they need to achieve sales targets and goals.
• You will work closely with the sales team, sales managers, and other departments to identify areas where training is needed, design customized training programs, and deliver training sessions.

Key Responsibilities

• Develop, deliver and evaluate sales training programs for new and existing sales representatives.
• Work with sales managers to identify gaps in knowledge or skills among the sales team and develop targeted training programs to address those gaps.
• Conduct training needs assessments to identify training needs and customize training content to meet those needs.
• Create training materials such as presentations, videos, and training manuals.
• Deliver training sessions using a variety of training methods, including classroom training, online training, and on-the-job coaching.
• Monitor and evaluate the effectiveness of training programs and make recommendations for improvement.
• Keep up-to-date with new sales techniques, tools, and technologies to ensure training programs reflect the latest best practices.
• Collaborate with other departments to ensure consistency and alignment with overall company goals and objectives.
• Provide ongoing coaching and support to sales representatives to reinforce learning and improve performance.
• Assist with the onboarding of new sales team members by providing training and coaching during their ramp-up period.
• Maintain training records and provide reports on training activities and results to management.

Qualifications

• Bachelor’s Degree in Business, Sales, Marketing, or a related field.
• 4+ years of experience in sales training or sales management.
• Experience developing and delivering sales training programs.
• Strong understanding of sales techniques and methodologies.
• Excellent communication and presentation skills.
• Ability to create effective training materials and deliver engaging training sessions.
• Strong coaching and mentoring skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficient in Microsoft Office and other sales-related software.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online