Recruitment at Access Bank Plc
Access Bank Plc is a full-service commercial bank operating through a network of over 600 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa, and the United Kingdom. The Bank serves its various markets through 5 business segments and has over 800,000 shareholders. Access Bank is focused on mainstreaming sustainable business practices into its operations to deliver profitable and socially relevant growth.
Job Title: Customer Care Professional
Location: Nigeria
Job type: Full-time – Hybrid
Role Description
- This is a full-time hybrid role for a Customer Care Professional at Access Bank Plc. The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support, utilizing analytical skills, effective communication, and delivering quality customer service. While the role is primarily located in Lagos, it allows for flexibility to work remotely.
Qualifications
- Customer Satisfaction, Customer Support, and Customer Service skills
- Analytical Skills and Communication abilities
- Strong problem-solving skills and attention to detail
- Experience in handling customer queries and resolving issues
- Excellent verbal and written communication skills
- Ability to work independently and collaboratively
- Proficiency in Microsoft Office and CRM software
- Previous experience in the banking industry is a plus.
Application Deadline: Not Stated
How to Apply: Interested applicants should forward their CVs to: HR@theaccesscorporation.com using the Job Title as the subject of the mail.
Job Title: Team Lead, Strategic Procurement
Location: Nigeria
Job type: Full time
Job Summary
- We are looking for an experienced Team Lead, Strategic Procurement to join our dynamic team.
- This individual will drive our central procurement activities, ensuring we achieve the best value for all procured goods and services while aligning with corporate objectives.
Key Responsibilities
- Lead and manage central procurement activities in line with approved policies.
- Implement effective sourcing strategies, ensuring cost control and an adequate supply base.
- Collaborate with cross-functional teams to evaluate suppliers and meet Bank-wide needs.
- Monitor and assess vendor performance, fostering long-term partnerships for continuous improvement.
- Strategically source materials, supplies, and services to maintain our competitive edge.
What we are looking for
- A university degree in any discipline.
- 8 – 10 years of relevant experience, preferably in banking operations, procurement, or strategic sourcing.
- Strong leadership, data analytics, and relationship management skills.
- A strategic thinker with a passion for continuous improvement and seamless customer service.
- Ability to work proactively, take ownership, and thrive in a fast-paced environment.
Application Deadline: 25th October, 2024.
How to Apply: Interested applicants should forward their CVs to: HR@theaccesscorporation.com using the Job Title as the subject of the mail.
Recruitment at Access Bank Plc
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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