Recruitment at Afconrecruit Limited

Job Title: Project Officer

Location: Nigeria
Job type: Full-time

Role Overview

• The Project Officer will be responsible for the day-to-day tracking and follow-up of tasks across all active project lines.
• Your primary mission is to ensure that team members meet deadlines, documentation is organized, and project status updates are accurate and timely.

Key Responsibilities

• Task Tracking: Maintain and update the central project management dashboard (e.g., Trello, Asana, or Excel).
• Follow-ups: Proactively reach out to team leads and stakeholders to collect status updates on pending tasks.
• Meeting Support: Attend project meetings, record minutes, and immediately distribute “Action Items” to the relevant owners.
• Documentation: Ensure all project folders are organized and that “Proof of Work” (reports, signed contracts, etc.) is uploaded correctly.
• Status Reporting: Assist in preparing weekly progress reports for senior management to highlight any “red flags” or delayed tasks.

Key Performance Indicators (KPIs)

• Task Update Rate Ensure that 95% of all active tasks on the project tracker have a current, accurate status update by the end of each Friday.
• Follow-up Turnaround Meeting minutes and assigned “Action Items” must be sent to the relevant team members within 4 hours of any project meeting ending.
• Data Integrity Zero instances of “missing” or “misplaced” project documents in the shared company drive. Everything must be filed in the correct folder within 24 hours of receipt.
• Response Latency Maintain a high level of responsiveness by acknowledging or answering internal status queries from the team within 2 hours during work hours.
• Reporting Consistency The “Weekly Project Snapshot” (a brief report on task progress) must be submitted to the CEO/Project Lead every Friday by 4:00 PM without fail.

Requirements
Education & Experience:

• Education: A Bachelor’s Degree in Business Administration, Management, Communications, or a related field.
• Experience: Minimum of 1 year of professional experience in an administrative, coordination, or project support role.
• Industry Interest: A genuine interest in the African business ecosystem and global trade.

Hard & Technical Skills:

• Tech Savvy: Proficiency in Microsoft Office (specifically Excel and Word).
• PM Tools: Basic familiarity with project management software (e.g., Trello, Asana, Notion, or Slack) is a strong plus.
• Writing: Strong written communication skills for professional emails and drafting status reports.
• Organization: Demonstrated ability to manage digital filing systems (Google Drive/Dropbox).

Soft Skills (The “Must-Haves”):

• The “Nudge” Factor: You must be comfortable (and persistent) in following up with senior colleagues to get the information needed.
• Meticulous Attention to Detail: You are the person who notices if a deadline was missed or a document is missing a signature.
• Time Management: The ability to juggle multiple project lines without losing track of priority tasks.
• Reliability: You are consistent in meeting your own deadlines and showing up to meetings prepared.

Salary
N75,000 / month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Service & Caregiver On-boarding Representative

Location: Nigeria
Job type: Full-time

Role Overview

• This role focuses on ensuring domestic workers have a smooth onboarding experience and ongoing support while maintaining high service standards.
• You will serve as the main point of contact for domestic workers, guiding them through registration, verification, and active engagement on the platform.
• You will play a key role in maintaining service quality, resolving issues, and building strong relationships with workers.

Key Responsibilities
Domestic Worker Onboarding:

• Guide domestic workers through the onboarding and registration process
• Assist with profile setup, documentation, and required verifications
• Educate workers on platform policies, standards, and expectations
• Ensure all onboarding steps are completed accurately and on time

Domestic worker Support & Relationship Management:

• Serve as the primary support contact for domestic workers
• Answer questions about jobs, schedules, payments, and platform use
• Provide clear guidance on professional conduct and service quality
• Build positive relationships to keep workers engaged and active

Quality & Compliance Monitoring:

• Ensure workers meet platform requirements and service standards
• Monitor performance feedback and flag issues when necessary
• Reinforce policies related to safety, professionalism, and reliability
• Escalate serious concerns to management when required

Issue Resolution:

• Handle complaints or concerns from domestic workers calmly and professionally
• Mediate basic misunderstandings between workers and clients when needed
• Track recurring issues and suggest process improvements

Data & Reporting:

• Maintain accurate records of onboarding status and worker profiles
• Update internal systems with notes and support interactions
• Provide regular updates on onboarding numbers, issues, and trends

Requirements

• Experience in customer service, support, or client-facing roles
• Strong communication and interpersonal skills
• Patient, empathetic, and able to work with people from diverse backgrounds
• Good organizational skills and attention to detail
• Comfortable using digital tools and platforms

Nice to Have:

• Experience working with domestic workers, caregivers, or field staff
• Background in operations, HR support, or community management
• Conflict resolution skills

What Success Looks Like

• Smooth and timely onboarding of domestic workers
• High caregiver satisfaction and engagement
• Fewer onboarding errors and compliance issues
• Quick and professional resolution of worker concerns

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Marketing & Growth Manager

Location: Nigeria
Job type: Full-time

Role Overview

• The Marketing & Growth Manager will own the company’s marketing engine.
• This person will be responsible for developing and executing marketing strategies that increase brand awareness, attract domestic worker/caregivers and employers (care seekers), and directly drive sales and platform usage.
• You will work at the intersection of strategy, performance marketing, and growth, ensuring all marketing efforts produce measurable results.

Key Responsibilities
Marketing Strategy & Growth Planning:

• Develop and execute the company’s overall marketing and growth strategy
• Define target audience segments (care seekers & caregivers) and messaging
• Plan campaigns aligned with user acquisition and revenue goals
• Set clear KPIs and continuously optimize marketing performance

Paid Advertising & Performance Marketing:

• Plan, launch, and manage paid campaigns across platforms (Meta, Google, TikTok,  etc.)
• Track conversions, leads, and cost per acquisition
• Run A/B tests and optimize creatives, audiences, and funnels
• Improve ROAS while reducing customer acquisition costs

Social Media Direction:

• Lead the strategy and direction of the company’s social media presence
• Develop content themes, campaign concepts, and posting calendars
• Ensure consistent brand voice and messaging
• Use social platforms to drive engagement, trust, and conversions

Customer Acquisition & Funnel Development:

• Build systems and funnels that consistently attract and convert users
• Improve the journey from awareness to sign-up and payment
• Identify new acquisition channels and partnership opportunities
• Work closely with product and operations to improve conversion rates

Sales & Revenue Support:

• Align marketing campaigns with revenue and growth targets
• Develop promotions and campaigns that drive platform transactions
• Analyse user behaviour to improve conversion and retention
• Provide regular reports on how marketing contributes to revenue

Requirements

• Proven experience in marketing, growth, or performance marketing
• Strong knowledge of digital advertising platforms
• Experience managing customer acquisition campaigns
• Solid understanding of social media strategy and brand direction
• Data-driven with strong analytical skills
• Ability to manage multiple campaigns and work in a fast-paced environment

Nice to Have:

• Experience in a marketplace, tech startup, or platform business
• Familiarity with marketing automation or CRM tools
• Copywriting or content creation skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online