Recruitment at BBC World Service

The BBC is an international multimedia broadcaster on radio, TV, online and social networks with a weekly global audience of 320 million. As part of an historic multi-million pound expansion of BBC Africa, the BBC World Service is introducing a wide range of new and exciting language and regional content to serve African and global audiences.

We are recruiting to fill the position below:

Job Title: Digital Research Manager

Location: Nigeria
Job Schedule: Full time
Contract: 12 month FTC
Reports to: Senior research manager

Job Purpose

• The Digital Research Manager will be responsible for ensuring research is well designed technically across a portfolio of countries, and is appropriately resourced, implemented, reported and disseminated to a range of audiences.
• Reporting to a Senior Research Manager, the Digital Research Manager will be responsible for managing the research programme in multiple countries.
• The Digital Research Manager will work with their local counterparts to conduct research both to support media production teams’ requirements and to evaluate the impact of projects.
• As more BBC Media Action projects focus on using digital platforms to reach, engage and inform audiences, the Digital Research Manager will specialise in conducting research which will help to understand digital audiences and advance organisational understanding and management of digital metrics, as well as the measurement of the impact of digital projects.

Key Responsibilities and Accountabilities

• Undertake, and support others to design and undertake research and analysis that will help to understand audiences’ changing use of digital and online media in developing contexts, to support the development of media and communication products.
• Design, develop, and support the implementation of an improved system of data analytics, segmentation, and visualisation using existing social media data and other digital data across projects. Support and mentor in-country research teams to use such systems.
• Conduct analysis of large and complex quantitative data sets and communicate insights of such datasets in a simple and intuitive format for all stakeholders, supporting interpretation and utilisation of the findings, working in partnership with in-country research teams to deliver such analysis.
• Support the team to design and conduct innovative digital research to inform and understand the impact of digital output.
• Support and develop local research team, including coaching, mentoring and/or training to develop their research and management skills and technical skills; providing quality oversight at the agreed level for each project.
• Communicate complex technical ideas using non-technical language to a wide range of audiences from journalists, production staff and development practitioners.
• Work closely with in-country research managers and local researchers to ensure that all research activities are designed with safeguarding in mind, and that research design documents and tools reflect this.
• Participate in relevant mandatory training on Safeguarding and Respect at Work and implement these within all aspects of work.

Knowledge, Skills, Training & Experience

• Good knowledge of quantitative and/or qualitative research techniques (gained ideally through experience of digital and social research across different populations and contexts and across any of media, governance, health and resilience sectors), making sure they are fit for purpose and of value.
• Understanding of or experience of working with AI, machine learning and chat bots.
• Strong skills in analysis, visualisation and interpretation of data. Skills in some or all of the following are a great benefit: statistical modelling tools (e.g. SPSS, R, Python, STATA), data visualisation tools (e.g., Tableau, Power BI) and/or social listening tools (e.g., Brandwatch, Meltwater, CrowdTangle/Meta Content Library).
• Skills and experience in using digital research approaches to monitor and evaluate the impact of social media or digital media interventions.
• Excellent skills in communicating complex data and insights to a range of stakeholders (including non-researchers and those whose first language is not English) in non-technical, creative and engaging ways – translating theoretical research into practical applications.
• Strong digital research experience, including conducting research to understand digital media usage, analysing social media data (such as social listening, sentiment analysis, and/or network analysis), and reporting on/visualising social media metrics and working with others to interpret them.
• Experience monitoring trends in digital media usage, particularly among youth audiences. Existing knowledge of emerging digital media usage trends in markets where BBC Media Action works desirable.
• Experience and understanding of applying and training others to use social media analytics and social listening tools (e.g., Brandwatch, Meltwater, CrowdTangle/Meta Content Library, web analytics), and using these to provide useful insights to project delivery/production teams.
• Strong experience of supporting others in data analysis.

Additional Information:

• The role will be based in one of BBC Media Action’s offices in Africa or Asia. Current BBC Media Action offices are in the following cities, and the role could be based in any of these, subject to the prevailing security situation at the time of appointment: Abuja, Addis Ababa, Dar Es Salaam, Delhi, Dhaka, Freetown, Hargeisa, Jakarta, Juba, Kabul, Kathmandu, Lusaka, Nairobi, Phnom Penh, Tunis, Yangon.
• Candidates based in these countries but outside these cities would be offered support to relocate if necessary.

Salary
Competitive on relevant local scale

Application Closing Date
21st November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Video Journalist – Igbo

Location: Nigeria
Employment Type: Full-time

Job Introduction

• The purpose of the role is primarily to initiate, gather and produce material for news, original content, current affairs, and general programming.
• Routinely self-shooting and editing complete packages for use across multiple platforms.

Main Responsibilities

• Use a range of video, audio and digital equipment and information technology to research, write, shoot, assemble, edit and deliver outputs in the appropriate medium, to the highest professional standards – recognising the distinct requirements of different types of output.
• Routinely self-shoots and edits complete packages.
• Routinely fulfils duties unsupervised.
• May be required to present the content on radio, TV or online. This might be live or recorded.
• May include the production and presentation of programmes. This might be live or recorded.
• Exercise editorial judgment in developing story ideas and producing accurate and impartial journalism.
• To undertake pre- and post-production and studio work, live and pre-recorded. Use a range of video, audio and digital equipment and information technology to research, write, assemble, edit and deliver programmes in the appropriate medium, to the highest professional standards.
• Take a lead within a team setting or on delivering a specific piece of journalism or project as appropriate.
• To tailor different news treatments for different audiences ensuring that the output reflects the audiences we serve.
• To produce engaging packages through a range of production skills.
• Delivering to tight deadlines while maintaining the highest editorial standards.

Are you the Right Candidate?

• An understanding of Igbo language, ability to communicate and produce content in the language.
• Ability to gather and prepare audio and video material for use on any service, recognising the distinct requirements of different types of output, self-shooting and editing routinely as the main focus of the role.
• Significant recent experience as a journalist, with a good knowledge of production techniques – especially self-shooting and editing.
• Demonstrates sound editorial and policy decisions based upon a clear understanding of the BBC’s distinctive news agenda, the requirements of news and current affairs coverage and the audience.
• Strong record of originating and developing stories for news programmes.
• Ability to use technology as required, gathering material for broadcast.
• Understands how a team works effectively.
• Able to build and maintain effective working relationships with a range of people.
• Demonstrates a commitment to improving diversity in the BBC and understands how individual differences can benefit the BBC.
• Effective planning and organising skills, ability to concentrate on several areas of work at one time, delivering consistently to deadlines and reacting positively to changes and conflicting priorities.
• Ability to write creatively in an engaging manner, adapt, produce and translate with accuracy, clarity and style appropriate to differing audiences and forms of media suitable for multimedia output.
• The flexibility and adaptability to sustain performance, particularly under pressure to meet deadlines and changing priorities and circumstances.
• An understanding of health and safety procedures and how they apply to broadcasting.

Application Closing Date
4th December, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Any offer of employment with the BBC will be conditional upon you having the right to work in Nigeria, where local terms and conditions apply.