Recruitment at Bumpa

Recruitment at Bumpa

Bumpa is redefining commerce in Africa by building the infrastructure that is powering digital commerce on the continent for small business owners (SBOs). Commerce is becoming ever more digital, the way we sell, buy and exchange value is changing faster than ever. Buyers want more convenient ways to buy, pay for products/services, and engage businesses while Sellers want more control over how they sell, manage their business, engage their customers and collect customer data.

We are recruiting to fill the position below:

Job Title: Merchant Onboarding Associate

Location: Nigeria
Employment Type: Contract

Job Summary

• We’re looking for a proactive, tech-savvy, and results-driven Onboarding Specialist to join our Customer Success team.
• You’ll be responsible for onboarding and activating premium, high-growth merchants, ensuring they launch quickly, adopt key features, and are set up for long-term success on Bumpa.
• This is a metrics-driven, outcome-focused role where you’ll manage the onboarding process end-to-end, from post-payment to full go-live. Our merchants often have complex operational needs, and your job is to deliver a smooth, structured onboarding experience while building trusted relationships with their teams.
• You’ll work cross-functionally with Sales, Product, Engineering, and Support to eliminate friction, accelerate activation, and contribute directly to merchant retention and satisfaction.

Key Responsibilities

• Lead end-to-end onboarding for assigned high-growth merchants, from setup: product uploads, domain mapping, branding, integrations.
• Design and execute custom onboarding plans tailored to merchant complexity
• Drive merchant activation within 30 days, with a Go-Live Rate target of ≥ 80%
• Serve as the primary point of contact for merchant stakeholders (business owners, operations leads, store managers)
• Manage timelines, track progress, remove blockers, and ensure a positive onboarding experience
• Collaborate with Support, Product, and Engineering to resolve onboarding issues
• Track and report on key onboarding metrics weekly: Go-Live Rate, Time-to-Value, Activation, First Milestone Sale, Retention
• Identify risks to merchant retention and work cross-functionally to address them
• Continuously improve onboarding strategies based on merchant feedback and internal insights
• Work with cross-functional teams (Sales, Product, Account Management) to optimise onboarding strategies and improve key performance indicators.

Requirements

• 2–4 years of experience in onboarding, project management, or enterprise customer success
• Strong stakeholder management skills, ability to work with both merchant teams and internal product/success teams
• Excellent written and verbal communication
• Great relationship-building instincts, merchants trust you
• Proven ability to handle multiple complex onboarding projects at once
• Highly organised with solid project management practices (Gantt charts, timelines, weekly status updates, etc.)
• Experience with B2B SaaS, commerce, or POS platforms is a strong advantage
• Bonus: Familiarity with e-commerce environments, or experience working with large e-commerce clients.

Benefits

• Competitive salary
• Paid annual leave
• Full extended medical benefits
• A supportive and collaborative internal culture
• Diverse, smart, and talented co-workers
• A collaborative, fun work environment where laughing and learning to go together
• Growth opportunity to same and other roles

Application Closing Date
30th July, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Executive Assistant to the CEO

Location: Nigeria
Employment Type: Contract

Job Summary

• We’re looking to hire a sharp, proactive, and highly organized Executive Assistant to support the CEO in driving operational excellence, strategic initiatives, and stakeholder coordination.
• This is not a traditional EA role. You’ll operate as a strategic partner, balancing fast-moving logistics, decision-making support, internal coordination, and external representation.
• The ideal candidate is a master of execution, calm under pressure, and thrives in high-growth

Key Responsibilities
Executive Support & Calendar Management:

• Own and optimize the CEO’s dynamic calendar, managing internal and external meetings, travel, and deep work.
• Prepare briefings, agendas, and context documents to ensure the CEO is always prepared.
• Track and follow up on key deliverables, ensuring priorities move forward.
• Collaborate with team leads to gather inputs and align timelines with the CEO’s feedback.

Communication & Coordination:

• Act as the CEO’s first point of contact, screening, responding to, or escalating requests.
• Draft high-quality emails, briefs, memos, and reports.
• Liaise with internal cross-functional teams, partners, investors, and media with professionalism and speed.
• Communicate changes and updates clearly and promptly.
• Handle confidential and sensitive matters with integrity and discretion.

Travel, Events & Logistics:

• Manage travel planning and itineraries for domestic and international trips, including visa applications, accommodation, ground transport, and schedules.
• Support the CEO’s participation in conferences, retreats, external events, and speaking engagements.

Productivity & Systems Optimization:

• Implement systems and tools to improve the CEO’s workflow, communication, task management, and efficiency.
• Maintain a proactive approach to reducing context switching and optimizing deep work time.

Requirements

• 3–5+ years in an Executive Assistant or high-level support role for a C-suite leader, founder, or high-impact team.
• Excellent written and verbal communication skills.
• Highly organized with exceptional attention to detail and follow-through.
• Proven experience managing calendars, travel, and operations across multiple time zones.
• Strong emotional intelligence, sound judgment, and integrity.
• Proficiency in Google Workspace, Slack, Notion, Asana, and video conferencing tools.
• Ability to thrive in fast-paced, ambiguous environments with grace and grit.
• A genuine interest in startups, innovation, and Africa’s tech ecosystem is a major plus.

Benefits

• Competitive salary based on experience
• Health insurance
• Access to learning and development opportunities
• Opportunity to work with one of Africa’s fastest-growing startups and a highly regarded tech leader.

Application Closing Date
4th August, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Software Engineer – Fullstack

Location: Nigeria
Employment Type: Full time

Job Summary

• We are seeking a talented and enthusiastic Senior Fullstack Software Engineer to join our dynamic product development team.
• The ideal candidate will have a strong background in building scalable web applications, with proven expertise in Laravel (PHP) for the back-end and React.js for crafting engaging front-end user experiences.
• Experience in the e-commerce domain is essential, as is the ability to thrive in a collaborative, cross-functional team environment.
• You will play a crucial role in developing, enhancing, and maintaining our core e-commerce platform, contributing to all phases of the software development lifecycle.

Key Responsibilities

• Design, develop, test, and deploy robust and scalable back-end services and APIs using Laravel (PHP).
• Build and maintain responsive, high-performance user interfaces and components with React.js.
• Collaborate closely with product managers, UX/UI designers, and other engineers to understand requirements, translate them into technical solutions, and deliver features efficiently within an Agile (Scrum/Kanban) framework.
• Integrate with various third-party services, including payment gateways, shipping providers, and other e-commerce tools.
• Write clean, well-documented, and maintainable code, adhering to best practices and coding standards.
• Participate actively in code reviews, providing constructive feedback and ensuring code quality, security, and performance.
• Troubleshoot, debug, and resolve software defects and technical issues, ensuring the stability and reliability of the platform.
• Contribute to database design and optimization (primarily MySQL/PostgreSQL) for large-scale e-commerce operations.
• Continuously learn and apply new technologies and industry best practices to improve our development processes and product offering.

Requirements

• Minimum of 5+ years of professional software development experience.
• Strong proficiency in PHP and extensive experience with the Laravel framework.
• Solid understanding and practical experience with JavaScript (ES6+) and the React.js library.
• Demonstrable experience building and maintaining applications within the e-commerce space (e.g., product catalogs, shopping carts, checkout processes, order management, payment integrations).
• Experience with relational databases such as MySQL or PostgreSQL.
• Proficiency with Git for version control.
• Familiarity with RESTful API design and consumption.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively and collaboratively in a cross-functional team environment.
• Strong communication skills, both written and verbal.

Preferred Skills:

• Experience with Vue.js (or other modern JavaScript frameworks) is a plus.
• Familiarity with containerization technologies like Docker.
• Experience with cloud platforms such as AWS or Azure.
• Knowledge of front-end build tools (e.g., Webpack, Vite).
• Understanding of microservices architecture.
• Experience with Test-Driven Development (TDD) and writing comprehensive unit/integration tests.

Benefits

• Competitive salary
• Remote Work
• Paid annual leave
• Full extended medical benefits
• A supportive and collaborative internal culture
• Diverse, smart, and talented co-workers
• A collaborative, fun work environment where laughing and learning to go together
• Growth opportunity to same and other roles.

Application Closing Date
1st August, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online