Recruitment at CoolFM / WazobiaFM

CoolFM / WazobiaFM is recruiting suitably qualified candidates to fill the position below:

Job Title: Operations Executive / Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Role Purpose

• The Operations Executive / Manager ensures smooth end-to-end delivery of commercial transactions — from deal agreement to execution to payment.
• The role supports the Sales Team by coordinating internal processes, documentation, follow-ups, and cross-department communication to prevent revenue loss caused by operational gaps, delays, or errors.
• Primary Outcome: Deals are executed correctly, on time, and paid for — with zero leakage.

Key Responsibilities
Deal Execution Coordination:

• Ensure every closed deal is fully documented and properly handed over for execution.
• Track execution milestones to ensure commitments to clients are met.
• Identify potential delays or risks early and drive real-time resolution.

Cross-Department Alignment:
Serve as the central liaison between:

• Sales
• Operations / Delivery
• Finance / Accounts
• Compliance / Admin

Additional duties:

• Ensure workflows move smoothly from one stage to the next.
• Ensure nothing “falls through the cracks.”

Documentation & Process Control:

• Verify all commercial activities have proper documentation, accurate pricing, and required approvals.
• Ensure compliance with company policies on pricing, discounts, and exceptions.
• Maintain orderly, retrievable project and transaction records.

Financial Closure & Revenue Assurance:

• Track every deal from execution through billing and payment.
• Ensure timely invoicing and follow-up on outstanding receivables.
• Maintain a dashboard of deals in progress, completed, and awaiting financial closure.
• Escalate discrepancies immediately to prevent revenue loss.

Communication & Reporting:

• Provide accurate status updates to Sales Leadership.
• Prepare weekly and monthly reports covering:
  • Deals executed
  • Pending execution tasks
  • Outstanding financial closures
  • Bottlenecks and actions taken

Key Metrics (KPIs)
Area:

• Execution Accuracy
• Deal-to-Invoice Speed
• Revenue Leakage
• Task Resolution Speed
• Communication Clarity

KPI:

• 95%+ deals delivered without error
• Invoicing completed within agreed timelines
• Zero undocumented or unapproved variations
• Issues resolved within 24–48 hours
• Consistent and timely status reporting.

Required Experience & Skills

• 4–7+ years in Sales Operations, Client Service, Account Management, Project Management, Commercial Coordination, or Business Operations.
• Experience in FMCG, Telecoms, Banking, Media, Agencies, Tech, or Corporate Services is an advantage.

Skills:

• Strong coordination and follow-through capability.
• Excellent communication and stakeholder management.
• Highly organized and detail-oriented.
• Strong numerical ability and comfort with trackers, dashboards, and documentation.
• Proactive problem-solver with a bias for action.

Personality:

• Assertive without being aggressive.
• Business-minded and commercially aware.
• Calm under pressure and structured in approach.
• Takes initiative without needing follow-up.

Ideal Candidates Profile:
A strong executor who:

• Understands how commercial deals flow across departments,
• Spots gaps before they become problems, and
• Ensures operations run efficiently and smoothly.
• This role is for someone who delivers — not someone theoretical.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Cv and Cover letter to: jobs@cwia.ng using the Job Title as the subject of the email.

Job Title: Operational Executive

Location: Victoria Island, Lagos
Employment Type: Full-time

Summary

• The Operations Executive / Manager ensures smooth end-to-end delivery of commercial transactions — from deal agreement to execution to payment.
• The role supports the Sales Team by coordinating internal processes, documentation, follow-ups, and cross-department communication to prevent revenue loss caused by operational gaps, delays, or errors.

Primary Outcome:

• Deals are executed correctly, on time, and paid for — with zero leakage.

Key Responsibilities
Deal Execution Coordination

• Ensure every closed deal is fully documented and properly handed over for execution.
• Track execution milestones to ensure commitments to clients are met.
• Identify potential delays or risks early and drive real-time resolution.

Cross-Department Alignment
Serve as the central liaison between:

• Sales
• Operations / Delivery
• Finance / Accounts
• Compliance / Admin.

Additional duties:

• Ensure workflows move smoothly from one stage to the next.
• Ensure nothing “falls through the cracks.”

Documentation & Process Control:

• Verify all commercial activities have proper documentation, accurate pricing, and required approvals.
• Ensure compliance with company policies on pricing, discounts, and exceptions.
• Maintain orderly, retrievable project and transaction records.

Financial Closure & Revenue Assurance:

• Track every deal from execution through billing and payment.
• Ensure timely invoicing and follow-up on outstanding receivables.
• Maintain a dashboard of deals in progress, completed, and awaiting financial closure.
• Escalate discrepancies immediately to prevent revenue loss.

Communication & Reporting:

• Provide accurate status updates to Sales Leadership.
• Prepare weekly and monthly reports covering:
  • Deals executed
  • Pending execution tasks
  • Outstanding financial closures
  • Bottlenecks and actions taken.

Key Metrics (KPIs)
Area:

• Execution Accuracy
• Deal-to-Invoice Speed
• Revenue Leakage
• Task Resolution Speed
• Communication Clarity.

KPI:

• 95%+ deals delivered without error
• Invoicing completed within agreed timelines
• Zero undocumented or unapproved variations
• Issues resolved within 24–48 hours
• Consistent and timely status reporting.

Required Experience & Skills
Experience:

• 4–7+ years in Sales Operations, Client Service, Account Management, Project Management, Commercial Coordination, or Business Operations.
• Experience in FMCG, Telecoms, Banking, Media, Agencies, Tech, or Corporate Services is an advantage.

Skills:

• Strong coordination and follow-through capability.
• Excellent communication and stakeholder management.
• Highly organized and detail-oriented.
• Strong numerical ability and comfort with trackers, dashboards, and documentation.
• Proactive problem-solver with a bias for action.

Personality:

• Assertive without being aggressive.
• Business-minded and commercially aware.
• Calm under pressure and structured in approach.
• Takes initiative without needing follow-up.

Ideal Candidates Profile
A strong executor who:

• Understands how commercial deals flow across departments,
• Spot gaps before they become problems, and
• Ensures operations run efficiently and smoothly.
• This role is for someone who delivers, not someone theoretical.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Cv and Cover letter to: jobs@cwia.ng using the Job Title as the subject of the email

Job Title: Nurse

Location: Victoria Island, Lagos
Employment Type: Full-time

Key Responsibilities

• Provide first aid, emergency care, and treatment for work-related injuries or illnesses.
• Conduct routine health assessments, screenings, and vaccination programs for employees.
• Monitor and document patient conditions, including responses to treatment and medication.
• Maintain and safeguard confidential employee health records.
• Collaborate with the safety team to identify workplace hazards, perform risk assessments, and recommend preventive measures.
• Ensure a clean, safe, and well-stocked medical environment.
• Manage inventory and order medical supplies as needed.

Qualifications

• Valid Registered Nurse (RN) license.
• Minimum of 2 years’ nursing experience.
• Current CPR and First Aid certification.
• Strong clinical skills with the ability to assess and treat minor injuries and illnesses.
• Proficiency in maintaining accurate health records and familiarity with electronic medical record (EMR) systems.
• Knowledge of OSHA regulations and workplace safety standards (an added advantage).
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: jobs@cwia.ng using “Application for the Position of Company Nurse” as the subject of the email.

Note: Only qualified candidates will be shortlisted.

Job Title: Electrician

Location: Victoria Island, Lagos

Requirements

• Interested candidates should possess an SSCE / GCE / NECO qualification with 2 years experience.

Salary and Benefits

• Competitive Salary
• Pension Scheme
• HMO
• Access to company clinic (for emergency cases).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Cv and Cover letter to: jobs@cwia.ng using the Job Title as the subject of the email.

Job Title: Plumber

Location: Victoria Island, Lagos
Employment Type: Full-time

Requirements

• Interested candidates should possess an SSCE / GCE / NECO qualification with 2 years experience.

Salary and Benefits

• Competitive Salary
• Pension Scheme
• HMO
• Access to company clinic (for emergency cases).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Cv and Cover letter to: jobs@cwia.ng using the Job Title as the subject of the email.

Job Title: Operations Executive / Manager

Location: Rivers
Employment Type: Full-time

Role Purpose

• The Operations Executive / Manager ensures smooth end-to-end delivery of commercial transactions — from deal agreement to execution to payment.
• The role supports the Sales Team by coordinating internal processes, documentation, follow-ups, and cross-department communication to prevent revenue loss caused by operational gaps, delays, or errors.
• Primary Outcome: Deals are executed correctly, on time, and paid for — with zero leakage.

Key Responsibilities
Deal Execution Coordination:

• Ensure every closed deal is fully documented and properly handed over for execution.
• Track execution milestones to ensure commitments to clients are met.
• Identify potential delays or risks early and drive real-time resolution.

Cross-Department Alignment:
Serve as the central liaison between:

• Sales
• Operations / Delivery
• Finance / Accounts
• Compliance / Admin

Additional duties:

• Ensure workflows move smoothly from one stage to the next.
• Ensure nothing “falls through the cracks.”

Documentation & Process Control:

• Verify all commercial activities have proper documentation, accurate pricing, and required approvals.
• Ensure compliance with company policies on pricing, discounts, and exceptions.
• Maintain orderly, retrievable project and transaction records.

Financial Closure & Revenue Assurance:

• Track every deal from execution through billing and payment.
• Ensure timely invoicing and follow-up on outstanding receivables.
• Maintain a dashboard of deals in progress, completed, and awaiting financial closure.
• Escalate discrepancies immediately to prevent revenue loss.

Communication & Reporting:

• Provide accurate status updates to Sales Leadership.
• Prepare weekly and monthly reports covering:
  • Deals executed
  • Pending execution tasks
  • Outstanding financial closures
  • Bottlenecks and actions taken

Key Metrics (KPIs)
Area:

• Execution Accuracy
• Deal-to-Invoice Speed
• Revenue Leakage
• Task Resolution Speed
• Communication Clarity

KPI:

• 95%+ deals delivered without error
• Invoicing completed within agreed timelines
• Zero undocumented or unapproved variations
• Issues resolved within 24–48 hours
• Consistent and timely status reporting.

Required Experience & Skills

• 4–7+ years in Sales Operations, Client Service, Account Management, Project Management, Commercial Coordination, or Business Operations.
• Experience in FMCG, Telecoms, Banking, Media, Agencies, Tech, or Corporate Services is an advantage.

Skills:

• Strong coordination and follow-through capability.
• Excellent communication and stakeholder management.
• Highly organized and detail-oriented.
• Strong numerical ability and comfort with trackers, dashboards, and documentation.
• Proactive problem-solver with a bias for action.

Personality:

• Assertive without being aggressive.
• Business-minded and commercially aware.
• Calm under pressure and structured in approach.
• Takes initiative without needing follow-up.

Ideal Candidates Profile:
A strong executor who:

• Understands how commercial deals flow across departments,
• Spots gaps before they become problems, and
• Ensures operations run efficiently and smoothly.
• This role is for someone who delivers — not someone theoretical.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Cv and Cover letter to: jobs@cwia.ng using the Job Title as the subject of the email.

Job Title: Sales Manager

Location: Rivers
Employment Type: Full-time
Reporting Line: The Marketing Manager, reports directly to the Head of Marketing

Job Description

• The Marketing Manager is responsible for achieving revenue growth by driving sales performance, maintaining competitiveness, and promoting innovation.
• This role focuses on maximizing the potential of the sales and marketing teams, developing strategic plans, and presenting performance insights to senior management.

Key Responsibilities

• Achieve growth and meet sales targets through effective management and motivation of the sales team.
• Develop and implement a strategic marketing and business plan to expand the company’s customer base and strengthen market presence.
• Oversee recruitment, goal setting, training, and performance evaluation of the sales and marketing teams.
• Build and maintain long-term, value-driven relationships with customers by understanding and meeting their needs.
• Present detailed sales, revenue, and expense reports along with accurate forecasts to management.
• Identify new market trends, customer needs, and competitive developments to inform business strategy.
• Generate new business opportunities through networking, referrals, social media, and cold calling.
• Schedule and conduct meetings with potential clients to understand their objectives and tailor solutions accordingly.
• Explore and maximize barter and partnership opportunities to minimize company costs.

Key Performance Indicators (KPIs)

• Achievement of overall revenue and sales targets as defined by management.
• Effective management of agency accounts within agreed contractual terms.
• Acquisition of at least one new registered agency per quarter.
• Onboarding of a minimum of 15 new direct clients per quarter.
• Drive at least 20% of client commercials across regular advertising slots.
• Submission of timely weekly reports and presentations.
• Secure at least 30% of sourced commercials on assigned stations.
• Maintain zero tolerance for conflicts or unethical practices within the team.
• Ensure 100% compliance with all regulatory and commercial requirements.
• Achieve a minimum of five sponsorship activations per quarter.
• Consistently meet monthly sales targets as communicated by the Head of Marketing.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and Cover letter to: jobs@cwia.ng using the Job Title as the subject of the email.