Recruitment at Dangote Group

Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.

We are recruiting to fill the position below:

Job Title: Business Intelligence Lead

Location: Nigeria
Employment Type: Full-time

Description

• At Dangote Group, we are dedicated to leveraging data to drive strategic decisions and foster innovation. We are looking for a dynamic and experienced Business Intelligence Lead to join our team and be responsible for crafting and executing the organization’s Business Intelligence strategy and enhancing data driven decision making.

Key Duties & Responsibilities

• Collaborate with relevant stakeholders to identify opportunities for leveraging business intelligence to drive business growth, efficiency, controls and innovation
• Develop a BI strategy and execution roadmap to support business objectives
• Oversee the collection, storage, and management of data across the organization while ensuring data quality, accuracy, and integrity
• Create and update comprehensive reports, dashboards, and other data visualization tools that provide stakeholders with timely, relevant, and accurate information and insight
• Recruit, develop, and manage a team to deliver the BI strategy
• Evaluate and select BI tools required to deliver the BI strategy
• Drive adoption of BI to realise value for the business

Requirements

• Bachelor’s Degree in a related field (Master’s degree an added advantage)
• Must have 5 -7 years of proven experience working in a lead Business Intelligence role
• Strong analytical and problem-solving skills with the ability to clearly articulate identify and define problems and develop creative solutions to address them
• Experience in managing multiple stakeholders across the organisation to achieve objectives
• Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical audiences
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a significant impact on our business through data-driven insights.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Service Manager

Location: Nigeria
Employment Type: Full Time

Job Description

• We are seeking a passionate and experienced Customer Service Manager who will be responsible for managing customer complaints, conducting investigations and reconciliations, providing guidance on processes, performing sales audits, and overseeing call center operations.
• This role requires a proactive leader with strong problem-solving skills and a deep understanding of the oil and gas refining sector

Key Duties & Responsibilities
Complaints Management:

• Handle and resolve customer complaints efficiently, ensuring a high level of customer satisfaction.
• Implement procedures for tracking, analyzing, and addressing complaints to prevent issue recurrence.
• Address customer needs and concerns promptly, providing tailored solutions to meet client requirements.

Investigation and Reconciliation:

• Conduct thorough investigations into customer issues, discrepancies, and complaints.
• Reconcile customer accounts and resolve all inconsistencies or issues identified during investigation(s).

Process Guidance:

• Provide guidance and support on customer service processes, ensuring strict adherence to best practices.
• Develop and implement process improvements to enhance service efficiency and effectiveness.

Sales Audit:

• Oversee and conduct audits of sales transactions and processes to ensure accuracy and compliance with operational policies.
• Identify and address all issues or discrepancies found during conducted audits.

Call Center Management:

• Manage and lead the call center team, ensuring that customer inquiries and issues are handled professionally and promptly.
• Monitor call center performance metrics and implement strategies for improvement.

Requirements

• Bachelor’s Degree in the Arts. A Master’s degree or professional certifications is a plus.
• Minimum of 5 years of experience in customer service management, with at least (2) years in a supervisory role within the oil and gas industry.
• Strong understanding of refinery operations and customer service processes.
• Proven experience in managing complaints, conducting investigations, and performing audits.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in CRM software, call center technologies, and Microsoft Office Suite.
• Ability to work independently and lead a team in a fast-paced environment.

Benefits

• Private Health Insurance
• Opportunities for Professional Growth and Career Advancement
• Paid Time Off
• Training & Development
• Competitive salary
• Collaborative and supportive work environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Supply Chain & Financial Risk Analyst – Assistant General Manager

Location: Nigeria
Employment Type: Full-time

Description

• To support and embed a robust enterprise risk management framework and continuous monitoring and oversight of key operational and business risks in Dangote Fertiliser Limited with focus on Logistics, Transport, Finance, IT, Procurement, Inventory & Material Management, Security, Human Asset Management and Sales & Marketing.

Responsibilities

• Effectively create a risk-aware culture through awareness programs, and workshops.
• Drive Monthly reporting to DFL’s Risk Management Committee and Dangote Group’s Risk Management Team and Quarterly Reporting to DIL Board Audit & Risk Committee
• Perform Monthly and ad hoc engagements, process reviews and surprise site walkthroughs.
• Support Group Credit Management and Insurance Team in managing Customer Credit and Insurance Risks in the BU
• Drive the identification, assessment, mitigation and management of key risks in Logistics, Transport, Finance, IT, Procurement, Inventory & Material Management, Security, Human Asset Management and Sales & Marketing.
• Monitor the implementation of actions plans to address key risks identified from Engineering Survey, Risk & Control Self Assessments (RCSAs), and reported loss incidents.
• Ensure prompt completion and rendition of Risk & Control Self Assessments (RCSAs), and monthly Key Risk Indicators (KRIs).

Requirements

• Bachelor’s / Master’s Degree in Accounting, Finance, Business Administration
• Professional Certification: ACA, ACCA, CRMA or CIA preferred.
• Must have 10-15 years experience of working experience in  FMCG/Manufacturing/Petrochemical Industry.

Benefits

• Private Health Insurance
• Training & Development
• Paid Time Off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Operational Risk Analyst (Operations & Maintenance) – Manager Level

Location: Nigeria
Employment Type: Full-time

Description

• To support and embed a robust enterprise risk management framework and continuous monitoring and oversight of key operational and business risks in Dangote Fertiliser Limited with focus on DFL’s Operations & Maintenance – Ammonia, Urea, Granulation, Bagging & Utilities, Mechanical, Inspection, Instrumentation, Electrical, Civil, HSSE, TSE, QAE

Responsibilities

• Conduct production process reviews, acceptance testing and inspections on new and existing equipment.
• Support the identification, assessment, mitigation and management of key risks in Operations and Maintenance
• Monitor the implementation of actions plans to address key risks identified from Engineering Survey, Risk & Control Self Assessments (RCSAs), and reported loss incidents.
• Ensure prompt completion and rendition of Risk & Control Self Assessments (RCSAs), and monthly Key Risk Indicators (KRIs).
• Identify and report operational risk events using the Loss Incident Reporting tool and collate risk events reported for rendition to Head Office.
• Perform root cause and deep dive analysis on identified risk events and recommend controls to be implemented to prevent these risk events from re-occurring in future.
• Report and analyse KRI’s to monitor Plant Performance & Improvement alongside newly identified or emerging risk exposures.

Requirements

• Bachelor’s / Master’s Degree in Chemical Engineering preferred.
• Minimum of 10 years experience of working experience in FMCG/Manufacturing/Petrochemical Industry.

Benefits

• Private Health Insurance
• Training & Development
• Paid Time Off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Fixed Asset Officer

Location: Nigeria
Employment Type: Full Time

Job Description

• Dangote Group is seeking a highly motivated and detail-oriented Accounts Officer to join our Finance team.
• In this role, you will assist to manage and maintain Dangote Cement fixed asset records and ensure compliance with accounting policies and procedures.

Responsibilities

• Create AUC code to be used as account assignment for fixed asset related PR/PO.
• Create and monitor a system of controls, procedures, and forms for recording of fixed assets.
• Conduct periodic impairment review for tangible and intangible assets.
• Record fixed asset acquisitions and dispositions in the accounting system.
• Track the compilation of project costs into fixed asset accounts, and close out those accounts once the related projects are completed.
• Conduct periodic reviews of the fixed asset schedule to determine the dispositions.
• Reconcile the balance in the fixed asset subsidiary ledger to the general ledger.
• Run depreciation for all fixed assets, intangible assets and ROU.
• Prepare audit schedules relating to fixed and intangible assets and assist the auditors in their enquiries.
• Reconcile specific general ledger accounts.
• Conduct analyses related to fixed assets as requested by management.
• Track company expenditures for fixed assets in comparison to the capital budget and management authorizations.
• Recommend to management any updates to accounting policies related to fixed assets.

Requirements

• B.Sc. or HND in Finance, Accounting, or related field.
• Professional certification in Accounting (ACA, ACCA) is an added advantage.
• 3 – 8 years relevant work experience in in fixed asset management.
• Good knowledge and understanding of finance best practices, IFRS, and other applicable accounting standards
• Basic knowledge of accounting packages and systems, preferably SAP
• Good organizational skills
• Good data gathering, analysis, and problem-solving skills
• High ethical standards and integrity
• Proficiency in the use of MS Office tools
• Good communication and interpersonal skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Area Sales Manager, Corporate Sales, South-South

Location: Port Harcourt, Rivers
Employment Type: Full Time

Job Summary

• We are seeking an Area Sales Manager to oversee sales activities within South-South Nigeria in the Cement Industry.
• The Area Sales Manager will coordinate and execute sales strategies to meet customer needs and drive revenue generation for the area.

Key Duties and Responsibilities

• Coordinate the execution and implementation of the organization’s sales strategy in the assigned region/area.
• Prepare and implement annual sales budgets for the assigned area.
• Ensure day-to-day activities in the assigned area are aligned with the organization’s objectives.
• Plan, schedule, prioritize, and assign targets and tasks to the sales team.
• Implement approved work programs and plans to increase sales and enhance customer satisfaction.
• Monitor sales performance in the assigned area, provide feedback to the National Sales Manager, and develop strategies to improve target performance.
• Identify potential revenue streams and customer needs to maximize revenue for the organization.
• Manage relationships with key customers and accounts in the assigned area.
• Ensure the sales team consistently adheres to standard customer service policies.
• Conduct regular visits to outlets in the area to ensure service levels meet organizational standards and address any performance issues.
• Prepare periodic sales activity, financial, and performance reports for the National Sales Manager.
• Perform any other duties as assigned by the National Sales Manager.

Requirements
Education and Work Experience:

• Bachelor’s degree or equivalent in a related discipline.
• Post-graduate or professional qualification will be an added advantage.
• Minimum of ten (10) years relevant sales work experience.

Skills and Competencies:

• In-depth understanding of trends, challenges, opportunities, regulations, and legislations in the Cement Industry.
• Knowledge and understanding of macro and micro environmental trends and their impact on the organization.
• Excellent knowledge of Dangote Group’s product and service offerings.
• Strong leadership and people management skills.
• Excellent negotiation and relationship management skills.
• Effective communication, presentation, and facilitation skills.
• Analytical and problem-solving skills.
• Ability to manage multiple priorities effectively.
• High sense of responsibility, accountability, and ethical standards

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Storekeeper

Location: Onne, Rivers
Employment Type: Full Time

Job Description

• The Dangote Cement Plc is seeking a highly organized and detail-oriented Store Keeper to join our team in Onne, Pl
• As a Store Keeper, you will be responsible for ensuring the proper handling and storage of materials, as well as maintaining accurate records of stock inventory.
• You will also be responsible for issuing materials, preparing gate passes, and participating in stock count exercises.
• Ensure safe practices within the work area.
• Additionally, you will be expected to maintain cleanliness and organization in all areas of the store.

Requirements

• Minimum of OND in Purchasing or NCE with 3 years of relevant work experience
• Highly skilled in computer operations.

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online