Recruitment at DataVance LLC

Job Title: Network Engineer

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Network Engineer is responsible for designing, implementing, managing, and maintaining the organization’s network infrastructure to ensure optimal performance, availability, and security.
• The role involves hands-on technical work across LAN, WAN, WLAN, VPN, and security devices, including troubleshooting complex network incidents and supporting continuous improvement of network systems.

Key Responsibilities

• Design, configure, and deploy LAN, WAN, and wireless networks across the organization.
• Implement routing, switching, and firewall solutions in accordance with best practices.
• Monitor network performance using monitoring tools and proactively address potential issues.
• Maintain and update network documentation, diagrams, and inventory.
• Install, configure, and maintain routers, switches, firewalls, load balancers, access points, and other network equipment.
• Implement and monitor network security controls to safeguard data and systems.
• Configure and manage VPNs (site-to-site and remote access).
• Ensure compliance with organizational IT security policies and industry regulations.
• Conduct periodic network security assessments.
• Provide 2nd and 3rd-level technical support for network-related issues.
• Troubleshoot latency, connectivity, and performance issues in a structured and timely manner.
• Participate in IT infrastructure projects, upgrades, and migrations.
• Recommend improvements to enhance network efficiency, reliability, and scalability.
• Stay up to date with emerging networking technologies and industry trends.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field.
• 4 – 5 years of experience in product management
• Professional certifications such as CCNA, CCNP, CompTIA Network+, or equivalent are highly desirable.
• Hands-on experience with firewalls (e.g., Cisco ASA, Fortinet, Palo Alto).
• Familiarity with network monitoring tools.
• Understanding of network security principles and best practices.
• Experience with cloud networking is an added advantage.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Ability to work under pressure and manage multiple priorities.
• Strong teamwork and stakeholder management skills.

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should forward their CV to: talent@datavance.co using “Network Engineer” as the subject of the email.

Note: Only qualified candidates will be contacted.

Job Title: Customer Support Specialist

Location: Nigeria

Job Summary

• We are looking for a dedicated and empathetic Customer Support Specialist to join our dynamic team.
• The ideal candidate will be the first point of contact for our customers, addressing their needs and concerns with efficiency and care.
• This role requires excellent communication skills, a problem-solving mindset, and the ability to work under pressure.
• The Customer Support Specialist is responsible for providing timely, accurate, and professional assistance to customers across various communication channels.
• The role ensures customer satisfaction by resolving inquiries, troubleshooting issues, and delivering a seamless service experience that aligns with company standards.
• You will play a key role in maintaining our company’s reputation for outstanding customer service.

Key Responsibilities

• Respond to customer inquiries via phone, email, live chat, and social media.
• Provide product/service information, resolve issues, and ensure a positive customer experience.
• Log all interactions in the CRM system accurately and ensure follow-up where necessary.
• Escalate complex cases to the appropriate team while ensuring continuity and prompt resolution.
• Identify customer challenges and provide clear, effective solutions.
• Troubleshoot product/service issues based on defined procedures and knowledge bases.
• Monitor and track open tickets until full closure.
• Maintain a professional, empathetic, and customer-first approach at all times.
• Identify opportunities to enhance customer satisfaction and reduce complaints.
• Collect customer feedback and relay insights to the team for service improvement.
• Process Compliance & Continuous Improvement
• Follow all customer support processes, SLAs, and quality standards.
• Contribute to developing support documentation, FAQs, and knowledge base articles.
• Work collaboratively with the product, sales, and operations teams to address recurring issues.

Requirements

• OND/HND/Bachelor’s degree in Business Administration or related field.
• 3–5years of experience in a customer support, call centre, or service-oriented role (industry-specific experience is an advantage).
• Excellent verbal and written communication skills.
• Strong problem-solving and active listening abilities.
• Proficiency in CRM systems, ticketing tools, and basic computer applications.
• Ability to multitask, manage stress, and work in a fast-paced environment.
• Empathy, patience, and a customer-centric mindset.
• Knowledge of support tools.
• Troubleshooting skills for digital applications or platforms.

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should forward their CV to: talent@datavance.co using “Customer Support Specialist” as the subject of the email.

Note: Only qualified candidates will be contacted.

Job Title: Telesales Agent

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Telesales Agent is responsible for making outbound calls to prospective and existing customers to promote products/services, generate leads, close sales, and meet assigned revenue targets.
• The role requires strong persuasive skills, excellent communication abilities, and consistent follow-through to ensure customer satisfaction and repeat business.

Key Responsibilities

• Make high-volume outbound calls to sell products/services to potential customers.
• Receive inbound calls, handle inquiries, and convert them into sales opportunities.
• Follow up on leads generated through marketing campaigns, referrals, or online channels.
• Persuade customers by explaining product benefits and addressing objections professionally.
• Customer Engagement & Relationship Building:
• Maintain a polite, confident, and professional phone manner at all times.
• Understand customer needs and recommend suitable products/services.
• Build and maintain positive customer relationships to encourage repeat patronage.
• Up-sell and cross-sell where applicable.
• Meet or exceed daily, weekly, and monthly sales targets.
• Track personal performance and continuously improve call-to-sale conversion rates.
• Maintain accurate logs of all calls, leads, and sales in the CRM system.
• Maintain up-to-date product knowledge to ensure accurate information delivery.
• Prepare daily or weekly performance reports as required by management.
• Comply with company policies, telephone etiquette standards, and sales guidelines.

Requirements

• OND / HND / BSc Degree in any related field.
• 2–3 years of experience in telesales, telemarketing, customer service, or related roles experience in Nigerian fintech, telecom or banking.
• Excellent verbal communication skills with a clear, articulate phone voice.
• Strong persuasion and negotiation abilities.
• Good knowledge of sales techniques and the Nigerian customer market.
• Proficiency in CRM systems and basic computer applications.
• Strong multitasking, time management, and organizational skills.
• Results-driven and target-oriented.
• Customer-focused with good listening skills.
• Ability to work effectively in a fast-paced environment.

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should forward their CV to: talent@datavance.co using “Telesales Agent” as the subject of the email.

Note: Only qualified candidates will be contacted.

Job Title: Full Stack Engineer

Location: Nigeria
Employment Type: Full-time

About the Role

• We are seeking a highly skilled and versatile Full Stack Developer with DevOps expertise to join our dynamic team. This role requires someone who is comfortable taking ownership across the full stack from backend APIs to frontend interfaces, mobile app development, server infrastructure, and deployment pipelines.
• You’ll be instrumental in building and maintaining high-quality, scalable applications while ensuring smooth development workflows, efficient CI/CD pipelines, and reliable server performance. If you’re someone who thrives in a fast-paced environment and enjoys wearing multiple technical hats, this role is for you.

Key Responsibilities

• Full Stack Development: Design, develop, test, and maintain scalable and maintainable web and mobile applications from front-end interfaces to back-end APIs and services. Write clean, efficient, and well-documented code that adheres to modern development practices and coding standards.
• Backend Engineering: Build robust server-side logic and RESTful APIs using Node.js, Express, Python, Golang, and object-oriented PHP. Architect modular and reusable backend systems that support scalability, performance, and reliability.
• Frontend Development: Develop responsive, user-friendly interfaces using HTML5, CSS3, Tailwind CSS, JavaScript, TypeScript, and React. Ensure consistency in UI/UX design while optimizing for performance across devices and browsers.
• Mobile Application Development: Build and maintain cross-platform mobile apps using React Native or Flutter, ensuring seamless user experiences and smooth integration with backend services.
• DevOps & CI/CD Management: Implement and manage Git-based workflows using GitHub, automate builds and deployments via GitHub Actions, and ensure smooth CI/CD pipelines for efficient, bug-free releases. Set up auto-deployment processes and monitor production releases for uptime and stability.
• Server and Infrastructure Management: Oversee server environments, manage cloud hosting, and perform server-side configurations for performance optimization and security hardening. Take responsibility for uptime, backups, failover systems, and infrastructure scaling.
• Database Management: Design, implement, and optimize relational and NoSQL databases such as MySQL, MongoDB, PostgreSQL, and WordPress. Ensure data integrity, security, and performance tuning across all environments.
• Cross-functional Collaboration: Work closely with designers, product managers, and fellow developers to define requirements, prioritize features, and deliver end-to-end solutions. Participate in code reviews, sprint planning, and architectural discussions.
• Troubleshooting & Optimization: Debug issues across the stack, perform root cause analysis, and resolve performance bottlenecks. Optimize both frontend and backend performance using appropriate profiling and analysis tools.
• WordPress Integration & Customization: Customize WordPress sites and plugins, manage WordPress databases, and integrate third-party services or APIs into WordPress-based platforms where required.

Required Skills & Qualifications

• B.Sc./B.Eng. in Computer Science, Software Engineering, or a related field with 5–7 years of professional experience in full-stack web development
• Proven track record of building production-grade applications
• Backend: Proficient in Node.js, Express, Python, Golang, and PHP (Object-Oriented Programming).
• Frontend: Strong skills in HTML5, CSS3, Tailwind CSS, JavaScript, TypeScript, and React.
• Mobile: Experience with React Native or Flutter.
• DevOps & Infrastructure: GitHub, GitHub Actions, CI/CD pipelines, auto-deployment, and server administration.
• Databases: MySQL, MongoDB, PostgreSQL, and WordPress.
• Version Control: Excellent command of Git and collaborative workflows.

Application Closing Date
1st January, 2026.

How to Apply
Interested and qualified candidates should send their Resume and Cover Letterto: talent@datavance.co using “Full stack Developer” as the subject of the mail.

Note: Only qualified candidates will be contacted.

Job Title: Product Manager

Location: Nigeria
Employment Type: Full-time

Job Summary

• We are seeking a highly driven and strategic Product Manager to lead the vision, roadmap, and execution of our product initiatives.
• You will work cross-functionally with Engineering, Design, Marketing, and Business teams to deliver products that meet customer needs, drive business growth, and deliver exceptional user experiences.

Key Responsibilities

• Develop and communicate a clear product vision, strategy, and roadmap aligned with company goals.
• Conduct market research, competitive analysis, and customer feedback sessions to identify user needs and product opportunities.
• Write and prioritize product requirements, user stories, and acceptance criteria.
• Collaborate closely with Engineering and Design to ensure timely and high-quality product releases.
• Use data and analytics to drive product decisions and measure product performance.
• Manage the end-to-end product lifecycle—from ideation to launch and iteration.
• Translate requirements into clear product specifications, user stories, and acceptance criteria.
• Own backlog management and prioritize features based on value, impact, and feasibility.
• Ensure that product solutions deliver value to users and meet business objectives.

Requirements

• Bachelor’s Degree in Business, Computer Science, Engineering, or a related field; MBA is a plus.
• 3 – 6 years of experience in product management or a similar role.
• Strong understanding of agile methodologies (Scrum, Kanban, etc.).
• Proven ability to define and ship successful products.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in FinTech, SaaS, or digital products.
• Familiarity with UX/UI principles and user-centered design.
• Experience with analytics tools (e.g., Google Analytics, Mixpanel, Amplitude).
• Technical background or experience working closely with engineering teams.

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should forward their CV to: talent@datavance.co using “Product Manager” as the subject of the email.

Note: Only qualified candidates will be contacted.

Job Title: Frontend Engineer

Location: Nigeria
Employment Type: Full-time

Job Summary

• As a Frontend Developer, you will be responsible for translating UI/UX designs into interactive and responsive web applications.
• You will work closely with backend developers, designers, and product managers to create user-friendly digital experiences that align with our goals and enhance customer satisfaction.

Key Responsibilities

• Develop new user-facing features with clean, maintainable code.
• Ensure the technical feasibility of UI/UX designs.
• Optimize applications for maximum speed and scalability.
• Collaborate with backend developers and web designers to improve usability.
• Maintain and improve website performance and accessibility.
• Develop responsive, user-friendly interfaces using HTML5, CSS3, Tailwind CSS, JavaScript, TypeScript, and React.
• Ensure consistency in UI/UX design while optimizing for performance across devices and browsers.
• Stay up-to-date with emerging technologies and industry trends.
• Ensure consistent branding and design across all platforms.
• Troubleshoot and debug issues to improve user experience.

Qualifications & Requirements

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field with 4–6 years of front-end development experience.
• Proficiency in HTML, CSS, JavaScript (ES6+).
• Experience with modern JavaScript frameworks (e.g., React, Vue, Angular).
• Familiarity with version control tools such as Git.
• Understanding of RESTful APIs and integration with backend services.
• Strong experience with responsive and mobile-first design.
• Knowledge of UI/UX best practices and tools like Figma, Adobe XD.
• Familiarity with CSS preprocessors and utility-first frameworks (e.g., Tailwind CSS).
• Strong communication skills and ability to work collaboratively in a team.

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should send their CV and Cover Letterto: talent@datavance.co using “Frontend Developer” as the subject of the mail.

Note: Only qualified candidates will be contacted.

Job Title: Mobile Engineer

Location: Nigeria
Employment Type: Full-time

About the Role

• We are seeking a skilled Mobile Engineer to design, develop, test, and maintain high-quality mobile applications. The ideal candidate will collaborate closely with product managers, designers, and backend engineers to deliver scalable, secure, and user-friendly mobile solutions that align with business goals.

Responsibilities

• Build, test and deploy Andriod/ iOS applications using Swift, Kotlin, React Native, or Flutter
• Collaborate with UI/UX designers to implement intuitive mobile interfaces.
• Integrate secure backend APIs and third-party services.
• Manage app lifecycle: builds, store submissions, updates.
• Conduct unit and integration testing (XCTest, Espresso, Detox)
• Implement CI/CD using Jenkins, CircleCI, or Fastlane.
• Monitor performance and troubleshoot production issues, maintain code quality and documentation.
• Make architecture decisions for native vs. cross-platform solutions.
• Ensure mobile apps meet data protection standards (GDPR, HIPAA, PCI DSS)
• Guide adoption of best practices in mobile security, accessibility, and performance.
• Evaluate and integrate emerging mobile tools and SDKs
• Optimize apps for scalability, responsiveness, and accessibility
• Drive automated testing and release pipelines.

Skills and Qualifications

• Candidates should possess a Bachelor’s Degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of professional experience in mobile app development.
• Proven experience in both native and cross-platforms mobile development.
• Languages: Swift (iOS), Kotlin (Android), Dart (Flutter), JavaScript/TypeScript (React Native).
• Tools & APIs: Android Studio, Xcode, Firebase, RESTful APIs
• Frameworks: React Native, Flutter, Xamarin (optional)
• Version Control: Git, GitHub, GitLab
• CI/CD: Jenkins, CircleCI, Fastlane
• Testing: XCTest, Espresso, Detox.
• Effective communication and remote collaboration
• Precision in UI/UX implementation

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should forward their CV to: talent@datavance.co using “Mobile Engineer” as the subject of the email.

Note: Only qualified candidates will be contacted.