Recruitment at DTECH Centrix Plus Limited

Job Title: Head of Operations &Growth

Location: Nigeria (Remote)
Employment Type: Full-time
Reports to: Founder & CEO
Start Date: Immediate

Role Summary

• The Head of Operations & Growth will oversee four key teams Sales, Content/Marketing, Customer Success, and Programs — to build one high-performing structure that drives revenue, improves efficiency, and strengthens accountability across the organization.
• This is a hands-on leadership role. You will be responsible for managing daily operations, automating processes through Zoho CRM, driving sales growth, and motivating your teams to deliver measurable results.

Success Indicators (First 90 Days)

• Zoho CRM is fully optimized and automated.
• Lead leakage reduced by at least 50%.
• Weekly reports delivered across all departments with clear KPIs.
• Content and marketing teams operate on schedule (webinars, ads, lives).
• Customer complaints reduced, client satisfaction improved.
• CEO no longer micromanaging — systems are running, and results are visible.

Key Responsibilities

• Sales Operations & CRM Management
  • Oversee all lead management through Zoho CRM — from capture to conversion.
  • Automate workflows, follow-ups, lead scoring, and reporting.
  • Identify and fix lead flow leaks and create dashboards that track key metrics in real time.
  • Write and manage cold email campaigns and reactivation sequences to re-engage past leads.
  • Coach and hold the sales team accountable to clear conversion and activity targets.
• Marketing & Content Leadership
  • Supervise the content and marketing team, ensuring consistent posting, engagement, and ad performance.
  • Align all marketing efforts with current sales goals, launches, and bootcamps.
  • Ensure regular webinars, IG Lives, and events are planned and executed on time.
  • Review performance metrics weekly to make data-based adjustments.
• Customer Success & Experience
  • Manage all client complaints, inquiries, and follow-ups through Zoho’s helpdesk system.
  • Build clear SOPs for handling client issues and improving satisfaction scores.
  • Implement a 48-hour turnaround policy for all customer concerns.
  • Provide a monthly report on customer feedback and retention metrics.
• Programs & Product Management
  • Oversee bootcamps, training programs, and product launches end-to-end.
  • Ensure marketing, operations, and delivery teams are aligned before every launch.
  • Conduct quarterly product reviews to assess profitability, pricing, and participant satisfaction.
• People Management & Accountability
  • Lead four department teams (Sales, Marketing, Customer Success, Programs).
  • Build motivation and structure — each person should know their role, goals, and KPIs.
  • Create weekly performance dashboards and enforce reporting discipline.
  • Mentor, train, and empower managers to lead with ownership and initiative.

Skills & Experience

• Candidates should possess a Bachelor’s Degree.
• 5+ years of experience in operations, sales enablement, or business growth roles.
• Expert knowledge of Zoho CRM (workflow automation, dashboards, analytics, and integrations).
• Proven ability to lead and manage multi-functional teams across time zones.
• Strong understanding of sales funnels, marketing automation, and campaign tracking.
• Exceptional written and verbal communication skills.
• Able to motivate, train, and develop others while maintaining accountability.
• Highly self-directed, resourceful, and action-oriented you identify problems and fix them before they’re assigned.

Tools You’ll Use

• Zoho Suite (CRM, Campaigns, Desk, Projects, Analytics)
• Project Management: ClickUp or Asana
• Communication: Slack, Google Workspace
• Data & Reporting: Zoho Analytics, Google Sheets

Remuneration

• Salary: N300,000 – N400,000 monthly with performance-based incentives.
• We reward initiative, accountability, and measurable outcomes.

Application Closing Date
14th November, 2025.

How to Apply
Interested and qualified candidates should send their Resume and a one-page proposal detailing how you would use Zoho CRM to rebuild Pathfinder’s sales and customer systems to: hr@mypathfinderconsulting.com using the Job Title as the subject of the email.

Job Title: Content & Marketing Team Lead (Ads, Automation, and Growth Strategy)

Location: Nigeria (Remote)
Employment Type: Full-time

Role Overview

• We’re seeking a strong, results-driven Content & Marketing Team Lead with deep expertise in ads management, persuasive storytelling, and marketing automation.
• This person will manage the full content team, develop conversion-focused campaigns, and drive audience growth across platforms.
• The right candidate must be both creative and analytical — someone who can write compelling copy, design campaigns that sell, and track every effort against metrics.
• This role will primarily oversee marketing for our Career Coaching Programs and other high-impact products that elevate Pathfinder’s brand and revenue.

Key Responsibilities
Leadership & Strategy:

• Lead the content and marketing team to execute monthly campaigns aligned with company goals.
• Collaborate with the Sales and Operations teams to align all marketing efforts with revenue targets.
• Plan and oversee two Instagram Lives per week and one webinar per month in collaboration with Sales.
• Coach and mentor content creators, ensuring consistent delivery and accountability.

Advertising & Campaign Management:

• Plan and execute high-converting Facebook, Instagram, and LinkedIn ad campaigns.
• Develop ad creatives and copy with clear CTAs that drive conversions.
• Analyze ad performance weekly and continuously optimize for cost-per-lead and ROI.
• Test new ad formats, targeting strategies, and creative ideas to increase reach and impact.

Email Marketing & Automation:

• Build and manage email automation sequences for different audience segments (career, immigration, study abroad, business).
• Use automation tools (e.g., Zoho, Mailchimp, or ActiveCampaign) to nurture leads and recover abandoned carts.
• Design weekly newsletters and promotional emails with persuasive storytelling and measurable outcomes.

Content Strategy & Execution:

• Oversee daily social media content, ensuring relevance, engagement, and alignment with sales campaigns.
• Ensure content is optimized for SEO, readability, and conversion.
• Create and maintain a content calendar aligned with company events, bootcamps, and special promotions (Black Friday, Cyber Monday, 12 Days of Christmas, etc.).
• Manage testimonials, stories, and user-generated content to enhance credibility and engagement.

Analytics & Reporting:

• Track weekly marketing metrics and share insights on leads, conversions, and campaign performance.
• Collaborate with the Sales Lead to adjust campaigns based on performance data.
• Monitor trends and competitors to keep Pathfinder’s content fresh and relevant.

What Success Looks Like (First 90 Days)

• Ads consistently running for Pathfinder’s top products.
• Email automation reactivated and aligned with campaigns.
• Career Coaching and Bootcamp campaigns live and generating conversions.
• Weekly analytics reports shared with leadership.
• Improved collaboration and accountability within the content team.

Requirements

• Candidates should possess relevant qualifications.
• 4 – 6 years of experience in digital marketing or content leadership.
• Proven experience running paid ad campaigns (Meta Ads, Google Ads, or LinkedIn).
• Strong knowledge of email marketing, lead nurturing, and automation workflows.
• Excellent copywriting and storytelling skills for persuasive selling.
• Experience managing creative teams and cross-departmental campaigns.
• Familiarity with Zoho CRM and automation tools (preferred but not mandatory).
• High energy, self-directed, and performance-driven.

Compensation

• Competitive base pay (negotiable based on experience).
• Performance incentives based on conversion targets.
• Growth opportunities as the company scales.

Application Closing Date
15th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@dtechcentrix.com using the Job Title as the subject of the email.

Job Title: Chief of Staff to the Founder & CEO

Location: Nigeria
Employment Type: Full-time – Hybrid / Remote (with flexibility for meetings and events)
Reports to: Founder & CEO

About the Role

• We are looking for a disciplined, loyal, and tech-savvy Chief of Staff to partner directly with the Founder & CEO in driving excellence, structure, and accountability across the company.
• This role is for a self-starter who thrives in fast-paced, high-growth environments.
• You will help the Founder execute her vision, manage operations, oversee client and partner relationships, and hold teams accountable to ensure consistent, high-quality work across every department.
• You must be confident, organized, firm, and deeply committed to helping the Founder build a company rooted in structure, customer satisfaction, and integrity.

Key Responsibilities
Founder Support & Strategic Execution:

• Serve as the Founder’s right hand — anticipating needs, managing priorities, and ensuring execution.
• Translate strategic ideas into actionable plans with measurable outcomes.
• Prepare briefs, reports, and follow-ups for meetings, partnerships, and projects.
• Maintain confidentiality and protect the Founder’s time and focus.

Team Oversight & Accountability:

• Supervise all departments (sales, operations, marketing, customer success) to ensure tasks are completed accurately and on time.
• Lead weekly team check-ins and performance reviews.
• Create and enforce clear systems for tracking deliverables and quality standards.
• Identify underperformance early and implement corrective action with team leads.
• Foster a culture of accountability, ownership, and follow-through.
• Goal: Ensure every team delivers quality work that represents the company’s brand and values.

Customer Experience Leadership:

• Oversee customer communications and resolve escalated issues promptly.
• Implement and monitor client feedback and satisfaction systems.
• Work with operations to fix service gaps and improve delivery timelines.
• Ensure all customer-facing activities meet a high professional standard.

Partnership & Relationship Management:

• Manage strategic partnerships, collaborations, and follow-ups.
• Prepare proposals, track deliverables, and maintain partner satisfaction.
• Represent the Founder in meetings when needed.
• Support business development by maintaining key partner relationships.

Tech & Automation Coordination:

• Collaborate with the Operations Manager to digitize and automate workflows.
• Oversee use of CRM, project management, and communication tools.
• Ensure team members use digital tools properly for efficiency and tracking.
• Suggest new systems or automations that improve productivity.

Success Metrics (First 90 Days)

• Clear accountability system implemented across all departments.
• Founder’s workload reduced by at least 30%.
• Weekly reporting and performance tracking system established.
• Customer complaints reduced by at least 25%.
• Partnership deliverables monitored and consistently met.
• Team culture improves — less chaos, more structure, more clarity.

Qualifications

• 5+ years in operations, project management, or executive support roles.
• Strong leadership and people management skills — confident leading teams.
• Excellent communication, organization, and problem-solving ability.
• Tech-savvy: proficient with tools like ClickUp, Notion, HubSpot, Airtable, Zapier, or similar.
• Experience managing customer relationships or partnerships.
• High emotional intelligence, discretion, and professionalism.

Personality & Core Traits:

• Loyal & Trustworthy: Protects confidentiality and the Founder’s vision.
• Strict but Fair: Holds teams accountable with firmness and empathy.
• Self-Starter: Takes initiative without waiting for instructions.
• Customer-Focused: Cares deeply about service quality and satisfaction.
• Tech-Savvy: Loves building efficiency through digital tools.
• Driven: Takes pride in excellence and long-term company growth.

Why This Role Matters:

• You will work directly with a visionary Founder who’s building a transformative brand.
• This role is for someone who wants to help shape the company’s foundation — bringing order to creativity, structure to speed, and excellence to every deliverable.
• You won’t just assist the Founder — you’ll build with her.

Salary
N350,000 – N500,000 monthly.

Application Closing Date
15th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@dtechcentrix.com using the Job Title as the subject of the email.